I have been a member of WOW for 2 years and I’ve never had any issues. Mike is very professional and enthusiastic about helping me reach my fitness goals. He explained really well what I had to do to get started and stay on track. Overall the facility is well equipped. I only wish gym goers would clean up after themselves sometimes. I hope I won’t have to come back here to change this review 😭

If I could give this gym 0 stars I would! Time to change....better gyms in the area. Gym didn’t even open this morning. Waited for an hour then left. No sign on the door or nothing. People waiting in cars to work out. Drove back around 20 min later, still closed. But that payment comes out every month on time.. hmmm... meanwhile, driving past other gyms in Brockton and they are all open.. but WOW Brockton closed, no lights on and people waiting in cars to work out...

Great place to workout and achieve your goals. Pat is one of the best trainer around there! 100% would recommend!

Great gym. Very clean! Love the atmosphere and music here

Pat was a great trainer ! This was my first time meeting with a trainer and he explained so much to me. Very to workout with it especially be a newbie

Shout out to Pat! He is super professional and was super motivating during our session.

Pat is really a great trainer and will get you where you need to be in health

Pat was a great trainer and the gym is very well kept and clean

No mask complianceNo gym etiquettePeople jump onto your machine still soaked with your sweatFree weights litter the floor. Never on racksPatron belongings all over machines no one is usingTreadmills are covered in salt stains from previous persons sweat.7 different occasions no toilet paper in bathroomsWent in to cancel they denied my cancel and told me to leave and do it online.

Pat is a good trainer ,hes very professional .

Payment horrible fees out of nowhere

Been a member for over 16 years. Feel like home for me.

The staff is really great and the locker room is always clean. I love the classes especially barre class! They can be crowded at times but that doesn’t bother me. Plus it’s very affordable considering what you get.

WOW used COVID as an opportunity to take my money - charged me twice for a monthly membership in less than 3wks without even warning me they were going to start the payments again. This, after I had to be the one to reach out and freeze my membership when they emailed members saying that the club would be closed but still charged me for that month. I let them keep the money the first 2 times because times are tough but this is unacceptable. I told them I would warn everyone about their lack of professionalism, so here it is.

It was great

Great gym. Manage is very friendly and knowledgeable. Employee are just as great. Very helpful and listened to all my questions and answered them all. I’m new here and will be a regular. Thanks for all the help!

This morning the Kickboxing instructor was a no call no show. Not everyone likes to wake up on a Saturday morning, so not giving a heads up is a huge disappointment. Please do not be like LA Fitness.

I’m excited to start training wit Sam y’all are the best

Been a member for years now, never had an issue. Lots of equipment so even when it’s busy you have options. Staff is great, women’s room is always on point and the locker rooms are clean. Zumba classes are intense, love how everyone is going at their own pace and you don’t feel like anyone is judging you for modifying the routine to fit your needs. Parking is kinda difficult during peak hours but I think that just reflects the greatness & affordability of the gym

Pat took me through a killer workout

It is a gym gym with no gimmicks, bells or whistles! Great Bang for the Buck! Tirek Walkes the Manager is easily approachable with all customer issues and quickly resolves the situation professionally and equitably! Extremely fair tio College Student/Athletes home for Breaks and their access to the gym! He is a great tribute to the WOW- Brockton Administration and Ownership.

Decent gym,plenty of machines. Sadly dumb bells go up to only 90lbs.

I like the staff here, they are very friendly and costumer service is great. The staff really keep u accountable of yr goals and make you believe that u are on the right track!!! Affordable price - no one can not beat!

Great gym open 24/7 its clean and has everything you need including classes and training. Membership start at only $10.00 monthly.

Extensive water damage. Ceiling has mold. Womens room has very old equipment . And for some reason women cant pick up after themselves. Pros is that it does have a womens only area and you dont have to wait for machines and it also has classes.

Jonny is a great employee. He really made me feel comfortable & helped me with all the questions I had.

I dont only go there for my workout routine but for the great feeling of peace I find all the materials I need. Good staff to help great place to relax while exercising

This has to be one of the worst gyms I have ever been to. The only reason I go here is because it is the closest gym to where I reside and its 24 hours, which is convenient for my work schedule. The staff here are all very lazy . They stand around the front desk conversing with one another like its high school and dont even pay attention to their own rules. Posted on every corner of this gym it states Do not wear work boots, jeans, large jewelry, do not bring gym bags on floor, re-rack weights so on and so forth. What do you see? People dressed in jeans, people wearing work boots, some guys have on huge chains and are dressed like theyre going to the club and there are gym bags on the floor. How can you have rules, but not abide by them? What is the point of having staff when they are not enforcing the rules? And for the gym being clean or people re-racking their weights the only person I see actually doing their job to keep the gym clean is the housekeeping staff other than that everyone else is just pointless to have around. Also there are times when my boyfriend and I have gone and he goes over to a machine and some person will come along and rudely say Im on that machine but yet theyre also on three other machines. Please tell me how that is fair? your body can not be in three places at one time. Do you think the staff speaks to these people? of course not. Then you have the group of people who set up shop right in the middle of everyone by the mirrors and train like theyre trying out for the Olympics. They are also using every machine and theyre doing activities of which should be performed in an open field such as a soccer field instead of taking up the whole gym so nobody can get around them. Whoever runs this gym needs to seriously think about their staff and rules and also look into updating it because its less than satisfactory.

I joined this establishment over a year ago. I canceled my membership in May of 2017.I went to the Brockton WOW and upon requesting my membership was given a form with instructions on how to cancel. I called the telephone number on the form and was told to fax this form to them. I faxed this form to them the same day from my office fax, to make certain the fax went through. Work out world continues to withdraw the membership fee from my account. Unfortunately I am unable to find this form to confirm the fax number. The manager Janice who I spoke with was not very understanding and proceeded to tell me that I never canceled my membership. I would like to express my extreme dissatisfaction with the customer service I received. The problem remains to be unresolved and I have no other choice but to place a stop payment with my bank for which I will be charged to do.WOW is a scam and I will not recommend anyone to join this establishment.

Great place to workout. Ive been visiting regularly for a couple of years. They have cage in the middle of the gym for classes. Which I dont agree with. Just another way to segregate people.

Its alright, if you dont mind the strange feeling of someone watching you at all times. And Im not talking about the staff, either. The mens weightlifting section is directly facing the treadmills/bikes/ellipticals. Which makes it uncomfortable for people like me who dont like the though of being watched while their body bounces in ways Im sure you know of.Thankfully there is a womens weightlifting section that I can go into if I feel tired of feeling watched. Unfortunately, there is only one type of every machine in there, unlike in the mens section. So if someone is using the Ab Curl machine, you MUST wait until they get off.Bathrooms are decent, I suppose. There are actual showers you can go into, although I never use them. Its always clean for the most part, but the lockers are really dusty inside.

Very nice gym . The staff is excellent and very knowledgeable.

Great price great customer service. I love the Zumba classes but wish they had more yoga classes

I think you guys need to start enforcing your rules especially with Plant Fitness moving right down the road. Starting to get tired of going to use a bench and theres a pool of sweat because the person before didnt wipe it down. Searching the entire gym for a set of dumbbells because everyone just leaves them all over the gym. And spending half my time there taking weights off of machines and bars because no one re-racks their weights. Today someone literly filled a barbell with 10 pound weights and just left it. Who the hell wants to take off 20 10 pound weights that someone just leaves on a bar?

I had a guest and no one was at the front desk to check her in. But we had a great workout and met new partners to exercise with.

Gym is okay, but it is a hassle to cancel your membership. They say “you can cancel at any time” but it not that simple at all. Don’t be fooled!

Nice facility. Convenient hours and location. Needs more parking.

I like it. for $10/month u get enough equipments to get a good workout in. However keep in mind that it does not have a basketball court, a pool or sauna.

Its a good gym but they need to new equipment like the leg press machine they need one more Hack squat machine

Is there a plan to upgrade the women’s locker room/ showers since the men’s has already been done?

I intermittently travel to both Wow Randolph and Brockton from MIlton. Classes are amazing here. (Jenn needs to do more classes. Her “Ko Kick Lights Out” on Saturdays is out of this world - crazy amounts of calories burned, intense but doable) I’m on the larger side and working on getting my body back. I’m super comfortable at the gyms. The mbrs are nice and so is staff. There are excellent instructors and workouts here - the biggest thing is that I can do the workouts ... the instructors realize when to modify the moves ( level 1,2,3) to keep everyone involved and moving. The babysitting services are a plus- the girls are friendly and do well with the kids my son gets time to run around, socialize and do his thing while I’m doing mine !

I will check this Brockton gym out fool!!! Thank you for reopening !!!! Phase III bebe!!!

Good place to workout. Lots of classes. Open 24/7

I love the classes, I love the instructors ,I love some of the late hours that they have for classes. The only issue is I live in Boston so I have to go out all the way into Brockton for the classes at times I dont mind but traffic😣

Large airy clean a well organized gym, robust inventory of equipment, large and well equiped mens locker room, great parking, ample cold bottled water and vending machine, friendly multi-cultural hardcore athletic environment, and most of all a friendly staff well managed by a strong and friendly manager... this place is NOT for the weak or silly troublemakers...serious place to shed pounds and pack serious muscle...within the last two years I have achieved a harmonious fitness level; whereas I have lost 37 pounds transforming to a solid 162 pounds of muscle with OPTIMUM fitness level for my age (60)...went from size 42 inch waist to size 33...from 10 pull ups for one set to 60 pull ups for one set...great physical symmetry...managed my existing health conditions with combo HIIT techniques...and achieved superior strength...all for $ 10 USD month...just mind your own business and work out...

Great Place to Work Out

I think that is something they could improve. The staff like hanging out together and arent much to work. And the only people who really work there are the cleaning folks...everyone else doesnt really appear to do much. I asked for help and was told the machines were self explanatory..very disappointedEveryone on the staff is super lazy and does not stand behind their word. I was sold a plan with the possibility to upgrade to silver at any point I wanted. Second, I came to add my wife to the gym when I was told I need a contract to up grade. They lost not just one member but two. The staff and specially the manager was extremely rude. I will never recommend W.O.W (Brockton)to any of my friends.

Great for only $10 buck. drink cost 10 or more nowadays....health is wealth

Great deals staff willing to help very clean

I have alove hate relationship here. I love it bc its 5 mins from home which is excellent. But there is never enough parking. And all of the machines and everything just seems old. You would think my annual 50 fee would buy new weights and yoga mats atleast. Baby sitting is awesome! Staff are really nice. Place just needs to be updated and remodeled especially to accommodate more fitness classes. Those classes are so packed i dont even know how people attend but they love it. Place needs windows or something though bc it has a stinch alot of the times.

This place is what it is you get what you pay for same music bathroom benches need to be screwed down they have a great staff fun people

24 hour facility. Clean and well run.

A great club where u do ur own thing without pressure or gymtimidation, friendly staff and trainers.

Its not bad for the price classes are ok kickboxing class on Saturday its the best. .!

Over all its a good gym. Gets the job done there are things that bother me but i over look them because the reason i am there is to work out not perfection. Most of the staff keep to them selves but i have encountered a couple staff members who are extremly rude when i asked them simple questions. In the women shape room seems like no one cleans up after themselves i literally pick up brown napkins from the floor that dont belong to me because it disturbs me when im trying to do my execersies and my feet are slipping on napkins that were left behind. lastly tey didnt have a weight scale and when i asked for one the front desk receptionist gave me a attitude and told me that a member took the scale thats why they dont have one. I understand its sad that someone would take a scale but i shouldnt have to be held responsible for someone elses action. I pay a monthly payment to be at a gym that should be fully equipped mind you the next day they put a scale next to the front desk. i mean i go daily and get my work out done so at the end of it all its not all that bad.

No comments

Just started, updated equipment and a nice friendly environment.

Nice facility but lazy staff that fail to enforce any of the posted club rules.

Love my late night workouts here

Just ok. Heat off in womens area 3 weeks big turn off for new member

First day staff was very friendly i will return.

Cheap price and has everything you need

Smells like body odor and pot! staff is nice and friendly.

BEST GYM EVER

Typical workout place. Needs upgrade interior. Had car broken into in parking lot.

Great workout and trainers to help !

Good place to recover your body fitness

Always too crowded. The men always watching. Dirty mats.

Its almost winter time but they insist on keeping the temperature in the gym below 60 degrees. Turn the heat on!

Helpful staff and lots of parking.

Good place to get a workout in.

Really big place, recently renovation , all kind of workout available open 24h

For work out the best.

I go to this Gym 4 days a week. You get what you pay for $10.00 a month. I like this Gym since I have lost 40 Pounds going.

It was very clean lots of machines no wait time and the staff were very friendly

Terrible place, staff very argumentative and rude

Go late nights to avoid everyone and their momma.

Some of the treadmill doesnt work, almost got hurt using one.

The place is alright, what you would see at your average gym.

Very crowded at times, but plenty of workout options.

Very good

Open 24 hours a day and clean

Needs upgrades but ok

Love the classes

24 - 7, cant beat that

Yes but need equipment there

You get what you pay for

Good condition

Nice gym

Great

Good

Too loud

Very clean, and friend8

Good

Fries

I like the gym