I called A-Tec to schedule a chimney cleaning and informed the lady that I spoke to of the brand of fireplace insert that we had. She was pleasant and professional and schedule a cleaning for the next week. When the technicians arrived, they appeared to be unfamiliar with the unit. They tried and did remove it partially from the hearth and broke several bolts attempting to remove the catalytic unit from the inside. Then they told us that they could not help us.
Very professional, the men treated my property with the highest level of respect. It was NOT an easy job, but the crew persevered and came up with an aesthetically pleasing solution. Scheduling was quick and easy.Multiple payment options, cash, check, and credit cards.
A-Tec has been great. We have had our wood stove and oil flues cleaned every season and they are always punctual, clean and thorough. We have also chimneys repointed and capped and those came out great too. They stand behind their service.
Fast and clean great job
I called ,they came ,did the job and I paid ,,thats it ,what more do you want ?
Great service