user
Heather J Petroff, DDS
9000 Town Centre Dr, Broadview Heights, OH 44147, United States
Appearance

Comments
mo
Review №1

I am a new patient of Dr. Petroff as of today, and I couldnt be more thrilled with my choice of dentist. I moved a few years ago and wanted a dentist closer to my current home, and after sifting through Google reviews, I landed on Dr. Petroff. Theres a reason everyone raves about this practice--it truly is the best. I have never felt more welcome, more safe, more attended to, or had a more complete and successful visit at a dentist in all my life, without exception! Proper Covid protocols were followed to a T, and everyone was really friendly, knowledgeable, and completely available in case I had any questions or concerns. Rochelle was incredible, and Dr. Petroff is every bit as amazing as everyone on Google says. I will never leave this practice, and will be encouraging everyone I know to switch. Who knew going to the dentist could be such an incredible experience?! Thank you to all for your warmth, knowledge, professionalism, attention, and compassion--I appreciate you!

Jo
Review №2

I’ve been a patient of Dr. Petroff for many years. She is honest, trustworthy and an all round fantastic dentist. Denise at the front desk and Amy, my hygienist are always friendly and have been staples in the office since I began going there. The office is modern and very clean. I would highly recommend Dr. Petroff for all your dental needs.

We
Review №3

Dr. Petroff is absolutely the best! She is incredibly knowledgeable, thorough, conscientious, and professional. She does a wonderful job of putting both myself and my kids at ease. The whole office staff is friendly and welcoming. I highly recommend her to anyone!

Jo
Review №4

I love my dentist and her fabulous staff! Incredibly enough I always look forward to my appointment because they do such a wonderful and professional job of taking care of me and my chompers all the while being fun, approachable and willing to answer any questions I might have. I could not recommend them more highly! Heather and crew are absolutely awesome!

Je
Review №5

Wonderful experience, very thorough and detailed. Really feel like they have a comprehensive plan for your oral health. They do not lecture you and treat you with respect. I hadnt had a cleaning in a couple years and I know they had their work cut out for them but they never made me feel bad about it in any way.

Me
Review №6

I havent had Dr. Petroff as my dentist for too long, but she makes it seem like we have known each other forever. She is very personable and always makes an effort to remember important things about each of her patients. Along with that, she is also surrounded by an awesome staff of fabulous women. Every single person who works in that office always has a smile on her face and when speaking with you acts as if you are the most important person on the planet. Going to the dentist is not always the most pleasant of experiences but I can honestly say I do not mind it because Im always excited to talk with Denise and Georgie and Amy :)Not only do they have a great staff, but I always love the look and feel of the office. It is bright, modern, and fun and does not give you the feeling of a dentists office at all. I think their purple theme is totally awesome and very inviting. I also love that there is a TV in every room and the second you sit down they are handing you the remote so you can pick your own channel.Lastly I will talk about the efficiency of the front desk. I do not believe there is any problem, be it insurance, payment, timing, etc. that Denise cannot solve. She knows everything there is to know about every insurance company out there and Im pretty sure she can answer your questions better then the companys reps can most of the time. And she does it all with a big smile on her face!

Br
Review №7

Best dental experience I’ve had. The staff and technicians were phenomenal, with a top notch office and the newest technology. I would highly recommend Dr. Petroff and her team to handle you and your families dental needs.

Ja
Review №8

When you walk into Dr. Heathers office you feel like you are a part of the family.The friendly faces and smiles go above and beyond at every visit. The patience and care with my children has been amazing. They never complain about going to the dentist. In fact they look forward to it because of the awesome treasure chest. There is also extra attention to the small details of dental care that do not get passed over by the staff. I was very fortunate to have had this office recommended to me. A great staff, a warm office, and a lot of laughs and smiles at each visit. Thank you.

Li
Review №9

Every time I go here its such a great experience and they are so reasonably priced! They are the MOST professional amazing dentists Ive ever been to. They saved me like $10,000 which another local dentist in Richfield had quoted me. DEFINITELY try them, you wont be disappointed. They explain everything in detail, theyre awesome with my kids - going to the dentist is oddly a pleasure with this place!

Na
Review №10

As always, this Dentist and staff gave me a wonderful, and informative experience. I would highly recommend!

Be
Review №11

Dr Petroff has been an excellent choice for me in dentistry, as I have had many experiences in 47 years and not always good! She is also fantastic as a person; also have been so impressed with her strong support in the surrounding communities.The staff is always incredibly professional and they really go out of their way to make going to the dentist a good experience.I would recommend Dr Petroff in a heartbeat for any age!

Li
Review №12

Dr Petroff and her staff provide the best in dental care. She and her staff go the extra mile to provide you with the best in dental care and advice to maximize your dental health. My husband and I have been going there for several years and our glad that we found her practice. They take excellent care of you and are just all around so very nice.

St
Review №13

This practice is truly one of a kind! Each and every staff member goes above and beyond to make patients feel welcome and cared for. My 4 year old sings their praises to everyone Dr. Heather makes my teeth sparkle and is so nice. In fact, since starting here we have moved out of town, but make a point of getting her teeth sparkled when we are here, because there is no one that even compares!

De
Review №14

We have been patients of Dr. Petroff and her staff for many years and would never consider going anywhere else. The care we receive is outstanding, the staff is professional and caring, and the office is meticulous! Dr. Heather does an amazing job and is a most wonderful person!

Jo
Review №15

HIGHLY RECOMMEND Dr. Heather Petroff! I am not one to write reviews but this is a well deserved review. I was beyond impressed with the care I received at Dr. Petroffs office...her and her staff went above and beyond the standard of care to ensure I received the best possible treatment. I had a difficult time finding a dentist here in OH as I am from out-of-state...after a couple failed attempts...I am thrilled to have finally found an AMAZING dentist!

Da
Review №16

Made me feel at home, I had my 8mo granddaughter with me and everyone was so excited to see her! Highly recommended

He
Review №17

It is always a joy going to the dentist here! I adore how they walk you thru the process...your not just a number!

De
Review №18

I am one of the few people that actually doesnt mind going to the dentist! Dr. Heather and her wonderful staff treat you like family. I always feel welcome and every procedure is explained carefully and thoroughly before it begins. My smile has never been brighter.

Jo
Review №19

Dr. Petroff has been our family dentist for over 14 years. As a medical provider, Dr. Petroff has a comforting chair-side manor while explaining at the right level the care delivered; Our children, my wife, all feel that we are getting the absolute best dental care available. Additionally, Dr. Petroff remains up-to-date on the latest and most beneficial methods for dental care and correction. Her dedication to continued care improvement sets her apart from her peers in the business. We couldnt ask for a better dental advocate for our family.

Sc
Review №20

Dr Petroff and her staff love what they do and it shows. They make going to the dentist an enjoyable experience.. The friendly, fun atmosphere will soon make you forget you are at the dentist.. Dr Petroff and her staff talk you through every procedure with clarity and confidence.. I finally found an awesome dentist that I trust for myself and my family.

Je
Review №21

Dr. Petroff has been our family dentist for ten years. She was wonderful with my kids when they were little, and shes wonderful now.One of the things that I like best about Dr. Petroff is that she is very on top of new technology and introduces new and better ways to perform dentistry often. Shes the best dentist weve ever had.

Ma
Review №22

Dr. Petroff has made my experiences at her office incredible. She is genuinely excited about being a dentist and it shows in her enthusiasm during your visit. She definitely takes pride in what she does and makes sure you are comfortable and informed through each process. Looking forward to visiting her for years to come.

Sa
Review №23

They take great care of me whenever I come in and they know not only me but my entire family. Dr. Petroff always makes sure I understand any treatment and that I am comfortable. By far the best dentist that I have ever had!

Bi
Review №24

Dr. Petroff and her staff are the best! The office is great, they are friendly to the patients and really friendly to each other. After procrastinating going to the dentist for years, I now look forward to going. She is so wonderful with our kids too. I would strongly recommend Dr. Petroff to anyone.

Pa
Review №25

Looking for a good dentist?? We looked & looked for a few years and tried different dentists. No one compares better to Dr. Petroff! The office takes good care of all your needs with little to no discomfort. My husband and I will continue to see this dentist until she retires

An
Review №26

Dr. Petroff is an incredibly kind and understanding dentist. She does high quality work and wants to do the best she can for her patients. Her office is a caring, friendly, and accommodating atmosphere. I recommend her to everyone looking for a dentist!

Ch
Review №27

Dr. Petroff is professional, friendly, and offers state of the art dental skills. Her office staff is equally friendly and as a team they are all genuinely concerned and committed to providing an excellent experience with each visit. I am always happy and confident to recommend this practice to friends and colleagues.

Ad
Review №28

I would highly recommend Dr. Petroff and her staff. They are knowledgeable and approachable about any concerns you might have. They are efficient and get you on your way quickly. That being said at no time did I feel like I was being rushed or that they were just trying to get more people through the door. I felt like my hygienist actually knew who I was and not just some name on a list. She and Dr. Petroff remembered details from conversations we had during my last visit 6 months prior I know they care about my personal and dental well being. That makes all the difference. Keep up the excellent work.

Sh
Review №29

I have been coming to see Dr. Petroff and staff for many years. Before my first visit, I had gone many years without seeing a dentist. I was always terrified and due to that, I neglected my teeth and was embarrassed. Dr. Petroff and staff made my first visit and many visits after that, very positive and up beat. I cant say I get excited about visiting but every visit is pleasant and everyone makes you feel welcome and comfortable. Dr. Petroff explains everything before she does anything, so you always know what to expect and that makes me more at ease.Keep on doing exactly what your doing!

Am
Review №30

Great dentist! Very thorough and always attentive to superb patient care. Above and beyond any other dentist office. Wonderful staff, too!

JR
Review №31

By far the best dental experience Ive ever had. The entire staff was very professional and welcoming. I felt very comfortable and very well taken care of. The office was clean and organized. Dr. Petroffs office is everything and more than you would want from a dental provided. I would reccomend this office to everyone and I look forward to continuing my dental care here.

Ta
Review №32

All around a great place and experience. Comfotable and clean, the staff is super friendly. They do a great job everytime. They blow any other dentist I have been to out of the water. I never thought I would actually be impressed by how well a dentist office was ran, but I really am here.

Al
Review №33

Exceptional service and extremely caring people! Highly professional!

Ca
Review №34

Great dentist for the whole family! Clean and inviting office. Friendly and professional staff.

Ki
Review №35

There is such a warm and welcoming feeling to this dental office. Family oriented, caring, fun...all around great staff!

Je
Review №36

Dr. Petroff goes above and beyond to look out for my family. The staff in her office is a pleasure to work with. Overall a great experience.

Pa
Review №37

Great attention to detail. Honest, good work.

Je
Review №38

Excellent, professional, and highly personable doctor and staff ... always willing to help make the experience more comfortable. Finally dont mind going to the dentist!

Be
Review №39

Dr. Petroff has really changed my life! When i came to Broadview Heights in 2005, i had been through a series of bad dentists and my teeth were in bad shape. In addition i was caring for my elderly Mom and she needed work done. Dr.Petroff sat down with me after my first exam and give me the bad news. There were so many problems she had to correct, i just sat there in shock, tears in my eyes. Dr. Petroff took my hand and said We will work through this together, one thing at a time, and i promise you everything will be OK. She was right! We did work through it together and today everything has been fixed and i ALWAYS felt that Dr. Petroff was completely with me. She is not only an extremely fantastic dentist (she has all the latest technology and she continues to learn new techniques so her patients have the best!), she is the kind of person you would choose for a friend; honest, kind, she tells it like it is but she also tells you she will hold your hand along the way. Her personality extends to her office staff. She has chosen THE best women for every position. She then treats them with the respect they deserve. An example: when i first started going to see her, i noticed she when her dental assistant handed her an instrument, she thanked them! I could say wo derful things about every staff member! They are all kind, trained well, wonderful women! But special mention must be made for Denise, the Office Manager. She works hard to solve every scheduling problem, and any financial issue. She makes you feel you are the most important person who walks in the door! And then there is Georgi, the Dental Hygenist...she is amazing! She is the best trained, kindest, most compassionate hygenist Ive ever met! Dr. Petroff makes sure every person on her staff is trained as well as they can be. She works with everyone to make sure they have the time they need to take courses to better themselves which of course is the best thing for her patients. I treasure the friendship we have established over the years I have been her patient. She is truly there for every patient, no matter what! I could say much more but this review is starting to look like a novel! Sufice to say, if you want the best dentist, the best staff, the best possible outcome for your teeth, then you must make an appointment with Dr Petroff! Denise will be happy to help you and you will feel like you have been with friends when you leave the office, a smile on your face and beautiful teeth!

Ke
Review №40

Everyone at Dr. Petroffs office is friendly, courteous, and professional. Dr. Petroff is very knowledgable about many procedures and truly cares about each patients dental health. Ive been coming to see Dr. Petroff since she opened and have been bringing my children to see her since they were od enough to come. Shes equally good with both children and adults! A great experience every time!

Re
Review №41

Dr. Petroff and her team are great! They are compassionate and kind when Im nervous about getting work done. Dr. Petroff always spends extra time with me to make sure Im comfortable before she starts any work. I Always have more than a positive experience at Dr. Ps, which has never been the case at the dentist before. Adittionally, Dr. P did my invisilign and whitining before my wedding. She worked in my timeline and i couldnt be happier with how my smile turned out! My husbnd and I both love all the ladies t dr. Petroffs office!

Je
Review №42

CARING, PROFESSIONAL AND 5-STAR SERVICE AND QUALITY!

To
Review №43

Excellent dentist and the entire staff is so friendly and nice!

So
Review №44

Dr. Petroff is wonderful with kids and makes the office experience fun.

Jo
Review №45

Great care and attention to detail!

Ad
Review №46

Great staff and the experience was nice.

Information
9 Photos
46 Comments
4.9 Rating
  • Address:9000 Town Centre Dr, Broadview Heights, OH 44147, United States
  • Site:http://www.hjpetroffdds.com/
  • Phone:+1 440-739-7438
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:11am–5pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations
  • Hudec Dental8191 Broadview Rd, Broadview Heights, OH 44147, United States