Even though weve had our shots, I appreciated the fact that the team wore masks. They were able to diagnose and solve our issue, and worked efficiently, effectively, and with courtesy. Price was fair. Ill be using them again if other needs arise.

They was late coming but they kept me informed did a good job was really nice repair man will use them again if I need someone

Amazing company cant recommend enough. Mike and crew are honest and have amazing prices compared to others in the area.

Mike and Logan were both very professional they were good with my kids and aware of my pets. Would recommend them to my family and friends any day. Best value in town

Britney has to be the most unprofessional businesswoman that I’ve ever spoken to, prices too inflated in comparison to other HVAC companies in this area. Tri-City Heating & Air just gained a new customer!

If you’re reading reviews looking for a place, stop your search right here and give these guys a call. Honest, professional, punctual, reasonable prices and quality work. No rushing the job, no hidden prices and no sales pitching! And they’re a fraction of the cost of most other places! We seriously saved thousands by making the choice to switch Burnette. They are our go to from here on out!

Couldn’t say enough great things about this company! Great work, great price! The owner even sent out window units to use while we were waiting on our installation! He finished our job in one day. Highly recommend!!

The only place worth going to. Saved me TONS of time and money. Got here fast, got the job done in like 10 minutes. Friendly, skilled, and quality work. I see why they only have 5 star reviews.

Mike is a great guy and did excellent work, I would highly recommend him for all of your hvac needs. I will never call any other companies because the way he treated me and my family. Thanks again.

Great HVAC guy. He got us scheduled quickly and had our new system up and running in no time. Would highly recommend them. Expert knowledge and very friendly. Also reasonable prices for great service! Will definitely use him for any future needs and recommend him to family and friends.

Great company to work with!! He has serviced my home, office and my church buildings and says what he is going to do, and then does it. I appreciate that he fixes things the first time and makes sure that everything is working the best it can. I am very picky about my equipment and he continues to exceed my expectations.

I did rental business for living, I had quite a few condo got AC problem, Michael always repair them right, he always did excellent job. He was punctual, professional, very friendly and very reasonably priced. He always found the issue very quickly and fixed the heat pump within an hour. I highly recommend Michael Heating & Cooling LLC. He is the best and he will be my only AC maintenance man in further as well.

Ive never had HVAC work done for a better price than this and they are very thorough. Mike was recommended by a family member and he absolutely didnt disappoint. Ill never call anyone else for my HVAC needs.

Thanks for the excellent job. Putting in our new heatpump!! Michael is great! Best prices in Tri cities and SwVa. He was extremely honest, kind and reliable.

Cant say enough good things! They have helped us in a pinch not once but twice! Out A/C unit needed replacement and they were super speedy and a great price! Will not give our business anywhere else!

We called at 10:30 am on a Monday and they arrived at 11:00 am. We have a 25 year old Trane unit, so we thought it was done. The guys found the problem and fixed it within an hour. Awesome! Also, they were very courteous and professional. We will need to replace the unit in the future, but this gives us a little more time to save the money. Thanks, and we will call you back when it is time to install the new unit.

Mike always does a fantastic job. Saved us from the heat yesterday in no time! Super fast and effective with very affordable rates. Hes the only one Id trust to work on my a/c unit. Top notch!

My husband and I were very pleased with Michael and Rick Burnette. They are very reasonable in their price and the job they did was great. They cleaned up their mess each day they were here. Very friendly and assures you to call them if we have any problems. I would recommend them to any one.

I had someone come to service my heat pump and I was told I needed a new system for $4700. I called Michael and he was able to repair my heat pump for only $350. I didnt tell him about the first HVAC company. Michael is honest, conservative with my money, and very informative. He taught me a lot about my choices. I highly recommend Michael and he is the only HVAC person my family will ever use again.

Most honest company around, reasonable. Friendly, and fixes whats wrong. The price is whT he says it is . No surprises, Great company!! I always recomend him!!

This guy is super awesome and quick! He helped me figure out what I needed without charging me an arm and a leg! He is just really nice and helpful and I really appreciate that! Thank you for helping!☆☆☆☆☆

Highly recommend Burnette heating and cooling. Very knowledgeable with a variety of HVAC units with excellent communication and very honest with what is going on with your HVAC! Will be a return customer for sure.

Great people, great service.

Had Mr. Burnette up today to have a look at the heat pump. He was punctual, professional, friendly and VERY reasonably priced. He found the issue within a few minutes and fixed the heat pump within the hour. I highly recommend Burnette Heating & Cooling LLC.

After trying 6 other repairman, these guys had our problem diagnosed and fixed in under 30 minutes. They are professional, friendly, fairly priced, and most importantly, they actually know what theyre doing. Highly recommend

Mikes always done a terrific job for us. Wont use anyone else. Recommend him to anyone!

Wonderful friendly service! Very reasonably priced.We were very pleased!

Did an awesome job, needed a lot of work he was fast and accurate! Thanks for a job well done

Excellent service and price!! You wont find any better!!!!!!!!

Fast Friendly Service! Wouldnt call anyone else!!

The Best