Two seasons ago we decided to leave the initial pool company that installed and serviced our pool for almost twenty (20) years due to a decline in the quality of their service, their attentiveness and their inability to determine why our pool started losing water and our heater/pool pump began leaking. They performed multiple tests, had a diver come out and then disconnected various outlets from our filtration system all with no resolution. Based upon this we contacted Perry Pools. They came to our home and talked to us about their organization and the various services and programs they offered. They quickly stopped all the leaks with our heater unit and filter pump and advised us as to how to resolve our pool leak issue. My wife and I can not express how pleased we are with their attentiveness, punctuality, cleanliness and overall professionalism. All the various technicians that have been involved in the pool opening, closing and weekly servicing our very knowledgeable and professional (especially Tito) and we believe that we have found the pool servicing company which will be with us until the end. Thank you Perry Pools and Spa!

Great company the pool came out beautiful. Happy with will and his team. They worked hard and during these times they completed the pool with time to spare. I would say give them a call to design and install your pool.

They were fabulous start to finish. I had an in ground vinyl lined pool installed and they did a great job from helping with permits, to breaking ground and getting us swimming ahead of schedule… The guys paid close attention to details that I would not have known to take care of. Highly recommend!!!

We have used Perry Pools and Spas for years. Always good service, friendly people and always strive to meet our needs. We are very pleased with their services!

Very unprofessional staff, I made an appointment over a month ago to have my pool opened. I get a call telling me they will be here in the evening around7:00 I said it will be dark before they finish and I do not want a rush job. I asked to speak to Will the owner to see what can be done he told me to take it or leave it I have used them for 4 years. So much for loyalty. Done with Perry!

They deserve a zero star rating as they are completely non-responsive and can’t determine even the most basic things without lots of back and forth. Utter lack of regard for customers. Waste of time, run around, etc. Numerous messages left with zero follow up for routine repairs and maintenance. It’s a wonder that they are even in business, and owner is MIA to deal with service complaints. Prisco SPA is way better and serves NY and Connecticut.

My current experience with Perry’s Pools was both more than professional, courteous and prompt!I requested a Heater repair and all is well.

“How do you know your pool guy is trash! This is what Perry’s Pool and Spas called reconnecting a pool pump.

Perry Pools does a great job. Ask for William.

The best pool company around! highly recommend!

Contacted 2 other pool companies in Norwalk about a small repair and they were super rude. Perry Pool was extremely professional and helpful. We were very happy with the service! Looking forward to also hire them to install our pool heating system.

Great company with great service. Definitely recommend!!!

They over charged me to open my pool. $800 seems a bit excessive and the pool is an average size. They didnt do a great job and refused to come back and finish. Note the previous owner of this house had been a customer for over 10 years. The owner was apathetic at best.

Extremely unhappy with the service. I called them to find and fix the leak in my pool. The appointment was scheduled in a week. I mentioned several times that while I will not be home the day of service, I need the technician to call me so I can guide and help to navigate around the pool. I received no confirmation, which is kind of ok. The day before the appointment I called them again and once again asked to call me. The day of service I waited for them to call the whole day when my wife called me around 7 PM and notified that Perry Pools left a note in the mailbox, stating that Fine a leak in the deep skimmer. Fix with exposy. Whatever that means. Next morning pool is leaking as no one ever showed up to fix it. I wrote an email to Perry Pools, expressing my deep dissatisfaction, and called them at the same time. They told me that diver did not even dive, patched something in the upper skimmer and left. They also told me that in the morning of the next day, they will talk to the diver to find out about the details of his visit. Several hours later I receive the call from them just to hear that after reading the email from me company is not able to satisfy my needs.PS. A week later American Leak Detectors came and fixed the leak.

I first contacted them in June about turning on my hot tub. I was told the scheduling department would call me within a few days to schedule a time. I never heard back so I called again in July. Same thing. Again in August and I was told the man who does this would call me. I never received a call. I called again. Again I was told they’ll make sure he calls me. It’s september and I still don’t have my hot tub turned on or a phone call back. Very disappointed!

Charles, the operation manager at Perry was a dream to work with. One of the good guys.

I work in

Given how they drive in company vehicles, Id avoid working with them