I brought my desktop to these folks. They quoted a price to repair. They repaired the issue for what they quoted, and in a timely manner. They even updated the system and added protections for no additional charge.The gentleman that I dealt with was pleasant and professional. I would happily use them again.
The owner was very helpful and fixed my daughters computer in less then half of the time he stated to me.
One star is only because I have to choose something. I bought a charging cord for $10, and it turned out I did not need it, four days from when I originally purchased it. I was told that I can not return the item because of their no returns POLICY! This policy is only stated on a receipt that I was NOT given AFTER you buy something. Drive the extra miles to the big box store, steer clear.
Deceptive operation. Store sold used laptop displayed as new. 1 year new purchase warranty only had 5 months left on it. Someone registered laptop 7 mo. previous to my purchase I returned the laptop the next day and was refunded a lesser amount due to a $70 restocking fee. Store Manager had no decision-making empowerment or credit transaction knowledge and is also short- tempered. She had to call the owner for everything. Stay away. Update: Owners response a complete falsehood.
This is not a legitimate buisness, I could sue, but its too much drama...Cons only: 1: Tech is bad and overpriced2: Computer services are highly deceptive, it doesnt take two hours at a rate of 90$ per to replace a DELL keyboard, I watched a YouTube video and did it in 30 seconds3: customer service is *bad word here* ...in my time of need before i got my full time job, i needed a lifeline phone for just a week before i got my cell replaced, they gave me a broken 6 year old Google phone, and no charger, i came back for the charger and a woman who ive never seen befire claimed to have given me the phone against my testimony otherwise, she gladly gave me a charger free of charge, mainly because it too was broken, when i came back for a replacement, i was hoping for a freebie but was willing to pay anyway, until she damanded, she being the same woman, a recipt that she never gave me, as there was no charge, thus no recipt, she claimed to have given me one and basically called me a liar... i just went to target... i had planned to buy an iphone and laptop from Computer Solutions the following tuesday, but i decided to go to amazon instead... Lol