Very disappointed with worldwide. At this very moment my machine is not working. Its been down for 5 weeks and the excuse is that they ordered the sensor I need. This is not the first time they do this to me. Two and a half years ago they left me without service for 87 days. Before you deal with this company, think a hundred times. Any other company is better than this.. The sensor is available because other technician told me that.. customer service is one of the worst. Sorry for saying the truth.

Minh has been very helpful throughout my experience. Minh has tried to help me on numerous occasions and he cares about his job. For that Im grateful. He goes the extra mile to help his customers.

Our Emission Machine was giving us an error. Minh fixed up right up. Very professional and we had a good time joking around with him.He also fix a communication issue with our OBDii Wonderful service.

I been in the repair business for 39 yrs had 4 different analyzers in those yrs. of emission equipment and Matt has been the BEST of all Technician I have ever had Thank-you Worldwide Environmental Product for higher him .My advise is never get rid of him for someone else would have a gem

Minh, He is very man, he is the one good technician I never have.

Minh, was very professional and courteous and an expert on the device. He is a very valuable employee for your company.

Minh did a fantastic job getting our equipment set up and running. Thanks very much Minh!!!

We have been with Worldwide for many years. The whole process with the company is a breeze from start to finish. The women in the office and the service tech Don are always kind. Don has been servicing our machine for years. He’s always progressional, nice and kind. We’ve used different companies in the past but worldwide goes on the top when it comes to service. If you need help deciding who to choose I’d pick Worldwide. Thank you for great customer service and products!

Minh was great took care of our issue and had us back up and running in no time at all.

Minh was fantastic, professional, answered all the questions I had!

Our Emission machine would not communicate with the state and locked us out - we called Worldwide Enviromental on a tues afternoon and the service tech was at our shop the next morning to fix problem.. Super fast service and the tech Minh was very helpful and knowledgeable...

Minh provided me with great service today! Much appreciated!

We had an issue crop up with our Emission machine and called for service. Frank called me back 10 minutes later to say he would be out the same day to look at our machine. Frank was at our shop, fixing our issues a half hour later. I couldnt have had better service. Thank you Frank for your super fast and knowledgeable service.

Minh great person very professional friendly I recommend to use

Minh was great. He took care of my machine quickly. He came the next day after my call to Natalie. So if you have a worldwide machine and got the run around call Natalie. And if youre in Pennsylvania all for Minh. They will take care of you quickly efficiently and personally. Im very thankful. Minh is Very knowledgable and friendly. I couldnt ask for a better technician and her fixed everything in record time. Thank you

Minh was AMAZING!!!! He took the time to be sure we were made whole again! I cannot say enough!!!!

Minh did a great job fixing my machine.

Minh Man great technician great technician go to his job take care of you oh he good guy

I’d like to specifically thank Steve for his professionalism and excellent service. He’s taken care of my 2 machines for many years. Very knowledgeable and honest. Thank you Steve.Tire zone and auto repair. Plano, TX

We needed help and made the call. Within an hour Frank was here. He is very professional and explains everything so that it is understood. I wish all technicians and companies worked as seamlessly as Worldwide.

Kenny is a Amazing technician! He is very professional and always responds quickly when we have an issue. We appreciate all he does to get our business back up and running with speed. Great job Kenny!

I have had a opportunity to work with wwe and every technician has been good, but the the one they have now (Don) has gone above and beyond helping me and my company. I cant say that about the manager who works for them he has NO business working there, I have dealt with him just a couple of times and he was rude, unappreciative and did NOT want to help me with my problem! He (John) should be FIRED

Minh did a pretty good job

Our tech Minh was great!! He was very knowledgeable and made me feel very comfortable with using the new inspection machine. I would highly recommend his company.

Minh was very helpful and got us up and running and went over with us what he was doing ,Very professional.

I had a hard time in 2020 due to the pandemic. I called world for service on the machine and Don, the technician, responded. He was very helpful in getting me back to work. It was hard enough with loss of income and every penny counted last year. Thank you for having a technician like Don on your staff.

Service technician Rudy is by far the best technician I have had at my shop here at Express Test Only in Mira Loma,CA. He has always taken care of all problem with my bar97 machine and have no doubt it will be fixed everytime. Very professional and very knowledgeable about the machines and smog programs.

Matt is fantastic. He is always available to help me, even if he cant physically be here, hes always willing to walk me thru any problem to try and figure out remotely. Have chosen to stay with this company because of the service we receive from Matt!

Matt is a fantastic technician! He is very professional and always responds quickly when we have an issue. We appreciate all he does to get our business back up and running.

Minh was an awesome tech. Very fast and responsive service. Very happy. Thank you.

A great and professional job done by Ben, one of the worldwide techs who has come and fix my equipment. He is very knowledgeable not only to troubleshoot problems but also on fixing them. Worldwide should use him to train some other techs who have tried and done their best to do their jobs as well, but are still lacking either experience or OTJ T.

Ive been waiting for service for over 2 weeks. They say we will call you to let you know, No one ever follows thru.They took 16 days to tell there customers they dont have technicians in my area. Very unprofessional for a company promoting solutions.

The technician George is a very knowledgeable person, come in and gets the job done. He has been servicing our analyzers for some time now. He has excellent customer service skills, come in and gets the job done everything. I highly recommend him. Worldwide you have a very talented employee.

Minh very respectful and knowledgeable. Very great with set up.

Dealing with Frank is always a pleasure, even when problems arise Frank is ready and able to make it better. At Tri County Toyota our work flow is of the upmost importance and Frank helps keep the gears turning.

George and Kenny from Worldwide ATL!! is very professional and reliable when it comes to any service rendered from these great gentlemen. They both bring a ready mindset to solve the issue at hand when the station needs to be serviced. I know that when the Dekra station needs help we can count on either guy all the time.Excellent service everytime!Thank George an Kenny!!! 🤝🏾

Minh was a very great guy and very knowledgeable

Minh verry good service was verry heipful

Erica the service technician that came by was so very knowledgeable and efficient. She had my issue fixed in no time and also was very friendly and informative. She made a stressful situation into a very pleasant and reassuring experience. There is no other like her. She is definitely the best asset this company has!!!

Minh came very quickly and did a great service

Minh is great, answering any questions you may have and very friendly.

Minh was great worked fast to get us back up and running cares about the customers highly recommended

Kenny is the best technician ever he always diagnose the issue and resolve it fast....very friendly and professional I am so glad speedy emissions have him as our tech. Thank u worldwide for all your help and your professionalism may God Bless U All!!!

Great service from Kenneth Brown. I don’t know much about emissions stations and it’s a difficult process but, he makes it easy. Very thankful for him. Great job.

Thanks to Wendy we were able to set up our smog station successfully in Las Vegas. Windy is very helpful in answering my questions as a first time business operator. She is very friendly, professional, and goes out of her way to help me out.

Wendy from Worldwide Las Vegas is very professional and reliable when it comes to any service we need at Direct Smog Check. She is very dedicated to her job. She comes and service our station with dedication. She always brings good vibes when she comes to do a service. We know that when our station needs help we can count on her all the time. She is very prompt in responding our service call. Excellent service done always by Wendy. Thanks Worldwide for having Wendy.

Minh great guy

Mr Minh im so glad he was here repairing my computer very nice person very smart and profesional he did a great job I hope all technicians are like him .....

I absolutely love our new world wide machine it is very quick with a lot less delays then our old machine and the little service that we did have was wonderful technicians with respectful very quick are you could tell they definitely knew their job and the technicians Kenny and George are super helpful and very thorough anytime I need service I make sure I ask for those two good job worldwide

When calling to set up a work order with Worldwide, they were punctual and were able to get a representative out immediately. Minh came to our shop to help complete the set up for our inspection machine. He was very professional and if we had any questions he would answer them without hesitation. He showed us the ins and outs of the machine and his knowledge of the software was impeccable. Thank you Minh you did an excellent job!!!

Minh came out and serviced our vehicle emissions machine which works better than ever now. super friendly, professional and showed us exactly what to do if the problem occurs again. highly recommend

Minh was very professionial and super pleasant to deal with. He repaired the equipment quickly and efficiently and taught us a couple thing about the equipment we were unaware of. Minh was awesome !

Wendy is an exceptional technician. Her superb professionalism sets her apart from any other service technician I’ve dealt with the last 30 years. Wendy‘s expertise results in a quick and thorough repair & back on operating status of the machines she repairs. Her initial diagnosis, fixes and follow ups, I suggest she qualifies as top tier In her industry. She’s the “On Call Doc” of choice when a desperate service call is made to corporate. Keep up the great work in Vegas. You are the best!!

Minh corrected our problem swiftly. Great service. Thank you so much!

Wendy is always there to answer any question. We are new to this business and she is helping us every step of the way. Worldwide is lucky to have her on their team.

Minh came to repair our emissions machine this morning.He was wonderful, very knowlegable and courteous. Wewould welcome him here any time we have a problem withour system.

I have had Rob as my technician In the Austin,Texas area for over 9 years and he has be awesome and very quick to solve any issues that I have had with my Worldwide Analyzer. Its been quite reliable and I would recommend the entire establishment to all! Thanks.

Thank you Mr Floyd Jackson for the Great service you provided me today.I would also like to Thank Miss Maria in Accounts Receivable. Your company needs more Employees like yourselves. You made this Small Business owner have faith in your company once again .

Love this company and doing business with them. Our first machine lasted almost 10 years and that is running just about 7/24 in a shop environment that gets into the low 100s in the summer.We got a brand new unit this year and are loving how functional it is. It is even faster than the original unit and now we can use the internet to transmit data instead of having to have a dedicated phone line!. Steve Clark is our service tech and is amazing to work with and supper responsive to any and all our questions.

Our service tech Rudy always gives us great service when he repairs and services our BAR-97 machine at Cam Stones Automotive.

The technicians name was Mark. He is a great technician and professional at his work! The service he gave to us at our business (Classic Sticker) were great quality and done efficiently!

I own smog business in San Jose, CA for 20 years. I purchased my BAR97 machine in 2017 from Worldwide. Machine has been very reliable so far. When I have called for service I get a quick response. Their technician Ben is very professional and always resolves my issues. I am glad I choose Worldwide

Minh was great, Professional and quick, thank you!

Chris is always so friendly and professional. He always goes the extra mile for my shop! Love working with him! Very trustworthy!

Minh fixed my machine and got my business rolling again

Worldwide has been a great partner and has given us wonderful service to ALL 8 of our Stations in Texas as well as our 8 stations in New Mexico. They are very quick to get our issues taken care of and are just as concerned about our business as we are.

Minh is great! He took excellent care of us at Steve Shannon Tire & Auto Center in Harrisburg.

George is a great in his jobs. He is very responsive to our fálsale, and takes care of any issues we have. Thank you George for what you do.

So glad that we switched our smog OIS unit to Worldwide a couple years ago. Rarely have any issues and if we do Worldwide service is very good. Their technician Ben is very knowledgeable and always fixes the problem. Definitely recommend their OIS machine

Minh did a good job. He promptly resolved an issue with connection.

Minh was on time and very professional. Managed to fix our state inspection machine.

Minh their service technician was very prompt and took care of our machine right away with little down time... Minh went the extra step to see that we were totally taken care of... Thanks again.. Gary @ G & G Automotive in York, PA

Excellent service! Great customer service and quick to respond if you have any questions or problems. Every issue is addressed in a single interaction. The technician Rudy Ramirez is a very knowledgeable and always makes sure the problem is resolve.

They are very knowledgeable. While sitting here waiting for my test the other customers said that they hate it because they cant get away with illegal mods on their vehicles. I love it here because of that.

Orderd a new Emissions Analyzer from World Wide Environmental. The online description states it come with a wireless obd 2. Which my machine did not come with one. Other than that the new Analyzer is awesome and Erica the tech from World Wide is the best. She is very knowledgeable and committed to providing the best service with a smile.

Minh was very helpful and sorted out the problem quickly

My technicians name was Minh and he was excellent! Professional, courteous, and made sure I understood my new EIS7500 Emissions Machine completely, before he left my business. He left me a contact number if I had any questions or concerns. I would recommend Minh highly to any business in the Automotive Emissions field. He answered all my questions and left me feeling at ease and eager to use my new machine. Thanks again Minh!

ERIC WAMMEL was very professional and responsive.Thank you Eric.

We are a small shop in Texas and have been very happy with our service. Our tech, Steve, is always able to help us out with any needs and we have had great customer service from their main hub.

Minh came in and solved my issue with the machine very quickly and came to shop right away. Very professional and great technician

Suenir Dourado is great, he understood my requirement and went out of his way to help me to accomplish my transaction with very professional, polite, responsive, business attitude, pleasant as well.Also James is very much the same, very polite and professional.As for Wendy, she is always pleasant and ready to help with any issue. she is not afraid to tackle any kind of problems, Very very professional.You all are one call away and always we can depend.

Minh is the man, we called him and he came by right away to get us up and running for our inspection station. Thanks buddy

Minh is a very professional and is very knowledgeable about our emissions equipment.Very quick response time.Thank you very much Minh.

Jimmy is a awesome technician. Im glad to buy this product. It works very good. Thank you.

Minh was a great help getting my inspection machine set up at my new shop in Mechanicsburg. Looking forward to doing more business with him.

World Wide has came a long way since Ive been with them in 2004. Their Northern California tech Ben, is always spot on and timely when I ever need anything done to my machine. Not sure what they would do without him.

Minh very prompt and professional service .

Matt at Worldwide Environmental is the best. Any time I call him with an issue he is there for me and my company.He always answers the phone and is fixing whatever problem we have the same day. Hard to find a person or company that takes care of their clients as well as him and Worldwide.

Minh is very helpful and knowledgeable on all equipment, Nice to have a repairman that cares.Thank You

Minh is real good service person I will recommend him to service your equipment

Frank serviced our im machine, there’s no other tech that I would rather have service out machine in the futures, very polite and knowledgeable he made sure our inspection station was down the least time as possible. Thank you frank

Been helpful when my machine breaks

I own a worldwide machine and every time I call and reach out for help, I am always greeted with a friendly people and the turn around time is always prompt. I also like their IT department who is always helpful diagnosing my machine via internet. Thanks guys. Sincerely Sean

Minh was very knowledgeable and took care of the problem with the machine right away.

Minh fixed it fast when we needed it

Great family owned and operated company. Had issues with my machine and the team went above and beyond to make sure I was up and running to tend to my regular customers. If your in the smog check industry you know its part of the business equipment will need repair at some point. Im glad I made the decision to use Worldwide to as my vendor for smog check equipment. Thank you Mike and Will for your dedication to your customers!

We purchased a Worldwide emissions machine about 14 months ago for our Subaru dealership and were happy with the machine and the service we received. We then purchased 2 more for our sister Nissan store and the machines and technicians have been nothing but excellent.When we had a small issue with the machine last week it was odd that we couldnt get through to the help phone number that was always answered promptly in the past. After sending an email to the company, I was immediately contacted by a technician and then received a follow up call and email from Will Delaney, Director of Business Development and one of the owners sons, apologizing and explaining they had a problem with their phone lines and were working to resolve it.The issue with the machine started Thursday afternoon before Memorial Day and by early Tuesday morning Frank the technician was here and had us up and running in about an hour and the repairs were covered under warranty. Great service, great company. Would highly recommend them for emissions testing products.

Minh did very good job repairing my machine, had problems with defective parts. very professional

Worldwide has has stepped up thier service greatly in the last year, Thanks to field servce tech Floyd Jackson keep up the great work.

Thank you!! George is always helpful and gets our machines back up when we need em!