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Acceptance Insurance
1045 E Imperial Hwy, Brea, CA 92821, United States
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De
Review №1

Grade A service. I couldnt ask for a better deal. My agent (James A.) was committed in addressing my needs and gave me a much more reasonable, reduced quote than what other companies were offering me. Feels great to be on board!

ar
Review №2

Great staff! Jose made it super easy and quick to get a quote during my break! Definitely would recommend my family and friends.

Al
Review №3

We can not thank Jose G. enough for the excellent guidance he continually provides. Jose has been there from the very beginning helping me to get out of my overpriced car insurance as well as finding us a reasonable rate insurance that covers my company. Jose made my experience quick and easy with his in-depth knowledge of what my company requires. I would strongly recommend you use this agency and ask for Jose G. We can not Thank him enough!

sa
Review №4

James was very informative and professional. He answered my questions thoroughly. I wasn’t rushed . I appreciate James being very attentive. Thank you for helping me find a much better deal on my insurance!

Na
Review №5

Great place! Friendly staff. Ask for Jose Guzman very professional and helpful with all your insurance needs!Thanks Jose =)

Ce
Review №6

Jose Guzman has been a great agent. Sufficient, engaging and great communication skills. Very pleased with Mr. Guzman.

Jo
Review №7

So glad I found you guys! Jose Guzman was very professional and helped me find great rates. Acceptance Insurance is the place to go and make sure you ask for Jose!

he
Review №8

Acceptance insurance is the place to go if you’re looking for great savings! Jose was very friendly & professional. He provided great customer service! Make sure to ask for Jose Guzmán if you’re looking for insurance!

Ma
Review №9

Awesome service, fast responses, great rates and money in my pocket. Thanks to James alanis for helping me out and explaining everything step by step. Highly recommend his services not just for cars but house insurance as well, you will not be disappointed.

er
Review №10

I absolutely love my insurance here Jose GuzmanWas very helpful and had such great customer service I am blessed and happy to have been helped by him and highly recommend You call and ask for him.

Ti
Review №11

Jose made getting a new policy so easy. Great service 100% recommended

Je
Review №12

The service here was exceptional, Jose was extremely helpful in providing me the best rates. I will definitely be recommending him to friends and family.

Mi
Review №13

I highly recommend Jose Guzman!!! As a young college student Jose took the time to explain to me on what will be going on and showed me the best rates. I didnt feel pressured, or like he was taking advantage of me since I am new to this. With 100% confidence I would suggest people to go to Jose!

Je
Review №14

We had a great experience here. Jose was super informative and helpful!

je
Review №15

Was glad to be assisted by Jose Guzman! He definitely helped me out save tons on my car insurance. The hard work, value, and helpfulness he brings to the table is second to none! I look forward to having him help me out in the future with all my insurance needs!

Am
Review №16

I am very pleased with the customer service that was provided by Jose; he was able to fine me a great rate and am now saving so much money on auto and even pet insurance!!! Jose made sure to answer all of my questions and concerns.I recommened him over to some friends and they all have been very satisfied with his services.

Da
Review №17

Jose Guzman was the representative that helped me with my car insurance quote. He was helpful and knowledgeable. He was not pushy in forcing me to get insurance. Great customer care and followup. Highly recommended.

Da
Review №18

I highly recommend getting James as your insurance agent. Efficient, quick and friendly. If you need insurance go through him!

Je
Review №19

My insurance Agent, James Alanis is the best! He’s professional, friendly and provides excellent customer service. I refer all my friends and family to him at Acceptance Insurance.

Ch
Review №20

I have been dealing with the same insurance broker for over 15 years, i have recently change vehicles twice and James Alanis makes it very difficult with not answers at all, we now cancel our policy and ask him to please do so to avoid getting charged Septembers premium but we got charged again and still no answers from James at all.definitely cancelling my policy and warning all my family and friends to stay away from your office, and definitely taking all the people I refer to you with me.

an
Review №21

I was assisted by Jose Guzman to find a cheaper rate by switching over to Acceptance Insurance. He was very quick in finding the cheapest rate possible for me! Very pleased with his customer service!

Da
Review №22

James was able to help me with policy questions about glass coverage, glass repairs, how they work with comprehensive deductibles, and the best way to move forward with getting a repair on my new windshield.James was professional, and knowledgeable about the issues and was able to answer all of my questions during one brief call.

Ja
Review №23

James was friendly and efficient. Got me exactly what I needed in little to no time. Thanks James keep that great attitude.

Da
Review №24

Jose Guzman helped re new my Policy. He helped walk me through it, very professional, courteous and made the process very easy and it was done on line. Thank you Jose for a smooth and easy transition.

Ze
Review №25

Not only did I receive a Great Price from this insurance Company, but they were extremely Informative with my questions and Above Professional!!! I’ve always been skeptical with working outside of big insurance names but they have entirely changed my perspective and have put my entire family on this company. I wouldn’t go anywhere else to do business for insurance!

mi
Review №26

Low rates good coverage ask for Jose!

da
Review №27

Sabrina Wakefield is such an awesome insurance agent! I highly recommend asking for her!

Jo
Review №28

James was awesome, honest and gave me the best rate out their. Im saving about 300 bucks making the change. Thank James, I appreciate it.

An
Review №29

Awesome customer service James Alanis is the best

Ed
Review №30

James A got me great pricing on my worker’s compensation and my new work truck! Would recommend these guys to anyone!

Sa
Review №31

I was insured with Acceptance and previously with Infinity thought this office for several years. This offices professionalism and their customer service is highly recommendable! Especially Jose, he is a caring and a hard working agent. Jose would be able to give you the best customer satisfaction.

Tr
Review №32

James was very professional plus he found me a great auto insurance rate! Definitely the best place for auto insurance.

Jo
Review №33

James was professional, well informed and invested in getting me the best rates, best coverage for a price range equitable to both of us. Highly recommended!

Ma
Review №34

Great customer service from Jose. He saved me a ton of money and I couldn’t be anymore happier and comfortable. Very friendly and professional

Er
Review №35

James A is great. They truly know how to get you the best rates. Over 5 years of great service and counting.

Ka
Review №36

James is awesome and hooked me up with a great price on insurance. Definitely happy with my new policy!

ro
Review №37

Man James was so helpful I was needing insurance on my car and James gave me many plans I can do and what I can afford one of the best insurance agents that has ever helped me

Br
Review №38

Jose exceeded my expectations! if you’re looking for quality customer service go to Jose Guzeman he’ll go above and beyond for you.

Er
Review №39

James hooked me with a great insurance policy for my cars and also included renters insurance. Highly recommended!!!

Ke
Review №40

Jose Guzman was very nice and helpful with starting a new policy with them! Answered all my questions and concerns, found me a cheap rate and worked with me til i was satisfied. Thank you again for making my experience easy and great. Won’t go back to another insurance glad a friend told me about them!(:

Ja
Review №41

Man first of all my agent Jose Guzman definitely helped me out so much getting a quote and got exactly what I need and for way cheaper from what I was originally payingGreat costumer service and super friendlyI definitely recommend Jose to all my friends and family for insurance I can’t thank him enough

Jo
Review №42

Theyre great reasonable Id prefer them to my friends much I appreciate their quotes friendly business

Da
Review №43

Driving record not great and I was paying for it. Reach out to Sabrina and she save me money$$ Thanks Sabrina

Va
Review №44

After going through the reviews I decided to call this company and luckily I got a chance to speak to Jose he is very friendly,helpful and patient. GREAT CUSTOMER SERVICE!

Am
Review №45

Jose Guzman was really friendly and funny. Great customer service and he helped me out a lot. I will always come back here

Ro
Review №46

Jose is the best in the business. He is fast and reliable. I recommend him to friends and family anytime I get the chance.

Ma
Review №47

I spoke with Jose Guzman, one of the agents at the Brea office. He assisted me with a problem with an old policy and thanks to him, I ended up with a new policy with a better rate! I highly recommend this office, I was very happy with the attention and professional service, Thank you Jose!

Da
Review №48

After 2 days of requesting quotes, headaches and frustration, James helped me get car insurance that fit my budget; He was super courteous and understood exactly what I needed. Great customer service!!!

An
Review №49

Jose is always so great and helpful and informative I always feel better after I get off the phone thank you.

Fo
Review №50

Maria has been our insurance agent for years! She’s the best, responds fast to my emails and quotes on all our cars. Her customer service is outstanding! This is one thing in my life I don’t have to worry about or chase around to get done. Highly recommend.

ge
Review №51

Big shout out to James! He definitely hears you out on what your looking into and will provide with a good insurance that fits your pocket. HIGHLY recommend him and he will come through without a doubt.

Fr
Review №52

I have been a client of Sabrinas for over 20 years. No matter how many times I have come to her with insurance needs - whether for my 3 autos or my policy for my home, I have always been more than satisfied. I have sent everyone I know to Sabrina and Acceptance whenever they ask me where I get my insurance through. Because I, and those I send are always met with the BEST service and very competitive prices - I will continue to come back. I mean, over 2 decades of complete satisfaction... why would I go anywhere else?!

To
Review №53

James Alanis found the best rate and has been very responsive. He is on top of it even after hours when we needed his help. We have now been with him for 4years and I don’t see us going anywhere else.

Br
Review №54

These brokers are amazing and very helpful. I came in to sign up for a policy— Maria made the process very easy. Initially I went in for a quote and she broke down the prices to get the best option for me. I called her a couple weeks later when I was ready to open up the policy and she helped me over the phone. Really appreciate the fast and easy communication.

A.
Review №55

I’ve been with this insurance company for many years, they answer there phone fast, cheapest prices around. No issues, no headaches. If that doesn’t convince you I don’t know what will to switch to them.Matthew Sinay.A. Andrews & Sons Cleaning & Restoration

Da
Review №56

The office is always helpful and James Alanis always goes out of his way..Very happy with this insurance co and employees....thank you for all you do

Ei
Review №57

Acceptance Insurance was very helpful and patient with senior citizens to answer questions and explain my policy. I was being Quoted outrages prices by other insurance companies. I love Acceptance Insurance I feel they are very fair and honest. I would recommend them to all my friends and family.

YO
Review №58

Great service, very professional, super helpful.

Am
Review №59

I have had nothing but good experiences with acceptance insurance. The rates are amazing. I do not get paid until 2 days after my due date and there is never a late fee. 5 stars, definitely recommend.

Pd
Review №60

This has been my first time purchasing my own auto insurance. Maria Reinhart helped me get the best deal I can get especially for my age. She has been helpful ever since.

Da
Review №61

Affordable, Resourceful, and Very Professional. Sabrina W. already knows my get down. Stay up Miss. Wakefield.

AC
Review №62

Maria has been helping me with my husband s insurance and each time she has been very helpful and takes her time with me , and not in a rush

Br
Review №63

Im so Happy & Blessed to have found Acceptance auto insurance with my busy schedule I was driving around this evening stressed getting different quotes that didnt work for me I by accident pulled into this shopping center & came across Acceptance insurance Im so happy I walked in Im very happy to have met & been helped by Maria she helped me look at different insurance I picked the one that financially works for me Maria is very kind & knowledgeable Thank-you Maria with explaining everything to me & helping me I left acceptance insurance very Happy tonight :) Thank u Great customer service

Br
Review №64

James Alanis, was the best representative I have ever encountered. He is a very kind person and will do everything he can to make sure you get the best rates. If this place had commercials like Statefarm he would be their Jake from Statefarm

Su
Review №65

Thanks to Maria Reinhart for being communicative and detailed and for Helping me out today!

Th
Review №66

Ive been with Acceptance Insurance for over ten years. I appreciate their Customer Service, they helpful and knowledgeable. Thank you :)

Bo
Review №67

I was with another insurance company and decided to give these guys a try since they had a good rating on google. Was not disappointed, ask for James he was awesome. Great customer service!

Ni
Review №68

I called and spoke with james and he was very helpful and answered all my questions and got my auto policy changed to my new car in a timely and efficient manner very happy with his customer service will be using in the future for sure

K
Review №69

Came here to get a quote and left with a great insurance plan! Kenneth helped set us up, he was extremely informative and has a super down to earth personality. The reviews are true you won’t be disappointed giving this place a try!

Cu
Review №70

I never write reviews but i had to with this type of service. I was reading previous reviews and they are right on point. Very helpful people and a low rate. Will be recommending to all my family!

De
Review №71

The service here is always fast and friendly. I just recently purchased a vehicle and even the dealership was amazed at how quickly and easily I was able to add the vehicle to my policy and get them proof of coverage. The finance guy stated that dealing with insurance was the part he hated and always sees his customers getting frustrated with their insurance agent. Not me! Give Nicole a call today!

B
Review №72

My experience was great getting signed up. James went above and beyond to help me get insured and taken care of. L

Cl
Review №73

Awesome customer service. Thank you so much Nicole for always being in high spirits. Oh, and thanks you James also.

El
Review №74

The staff was very friendly when i came in and the price was great! Sabrina was the person who helped me and she was very professional. If there was a sixth star they would get it.

Do
Review №75

Excellent service! Richard is very kind and knowledgeable. I went in because my current insurance wanted almost double the monthly of what acceptance gave me for full coverage on my new car (I have an accident on my record and I still got a reasonable quote) I left very happy! Definitely they earned five stars. Ask for Richard:)

Mo
Review №76

I have been a customer for almost 2 years now and James my agent is fantastic. He is very reachable. Very prompt and has help me with every question I have never had a question left unanswered. Im very satisfied with James outstanding service

Je
Review №77

Going out to this guy named James hes been taking care of me for over four years now cant go to a better guy to get a better deal taking all my friends and family to him what a great partner to have an insurance business keep up the great work James

Le
Review №78

Im a first time buyer and doing business with Acceptance insurance was so releaving. Ive had previously received quotes from different car insurance companies and with no exceptions Acceptance insurance was there for me! James provided me with an exceptional service. I strongly recommend doing business with Acceptance insurance.

Te
Review №79

I have a few tickets and AAA would not cover me so my wife and i got a quote from these guys and wow what a deal. I did this all over the phone did not even have to go in to sign paperwork. They do something called docusign, signed through my email super fast.

We
Review №80

I contacted acceptance insurance and Nicole helped me out. She was very knowledgeable and awesome! Call Nicole for all your insurance needs. She works hard for her clients!!!

St
Review №81

Met Sabrina in the city of Placentia at one of the Chamber of Commerce events. Shes great to talk with, knowledgeable and quick to help with quotes and advice. Looking forward to working with her more in the future.

al
Review №82

Very informative and helpful

Je
Review №83

After I got my DUI James helped me file my sr22 and I was able to get my license back Immediately. Acceptance insurance was life saver and super affordable. Great service and low prices.

Lo
Review №84

Im so thankful to have James provide such excellent costumer service! Ive always received genuine help from him when Ive needed it for my policy. Thank you so much for your hard work! !

St
Review №85

I was referred to Sabrina.she has been in business for 20plus years. She is awesome. I got my Sri2 immediately and a great rate!I highly recommend this company

Ph
Review №86

James was fantastic! Very professional and courteous. He was quickly able to find us an affordable insurance plan for our vehicles. We highly recommend James and Acceptance Insurance in Brea to anyone.

Gr
Review №87

Just dropped by the office to make a payment on my policy. Excellent service always!!! James is the best!!!

Ed
Review №88

This was by far the easiest insurance transaction I ever had. James hooked meup with great coverages at a low low price. Acceptance insurance rocks!!! Highly recommended!!!

Jo
Review №89

James. Was vary helpful when I had a hard time elsware. Highly recommend

Sa
Review №90

Great low cost insurance with a low down payment. Very nice and friendly staff. James really took care of all my insurance needs. I definitely recommend Acceptance for auto insurance.

Er
Review №91

Great Customer service, patient and works with whats best for you. Definitely recommend it. Plus is open on Saturdays, match that!!

An
Review №92

I plan to refer all of my family and friends to Acceptance Auto Insurance. I received immediate service with all of the documents within seconds..This is a great company and I am very pleased with the costumer service given by Kenneth..

Ad
Review №93

I cant thank you enough for all the help today team. James you rock! And i wish for you all the best things in life! You are the best!!

An
Review №94

Excellent service and great savings!! Very satisfied with new rate and Maria was fantastic. Highly recommend for your auto insurance needs

El
Review №95

Just got my insurance form these guys and they had great rates. Thank you Maria for all the help.

Li
Review №96

Just got my insurance form these guys and they had great rates. Thank you Maria for all the help.

Se
Review №97

Ive had insurance with this people for a over a year but they raised my monthly payment without notification,I called them this guy name james could not do anything for me,he wasnt very helpful at all,I wont recommend them.

Ti
Review №98

Great Pricing and even greater coverage giving by a very knowledgeable insurer! 10 Stars!!!!

Fo
Review №99

Kenneth was legit! Made the process smooth and easy. Got me the best rates possible. Thx acceptance insurance and thank you Kenneth!

Ca
Review №100

It’s always quick and easy thank you!

Information
14 Photos
100 Comments
4.9 Rating
  • Address:1045 E Imperial Hwy, Brea, CA 92821, United States
  • Site:https://locations.acceptanceinsurance.com/ca/brea/1045-east-imperial-highway
  • Phone:+1 714-255-2886
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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