Lous background noise and talking coming from the office as I was having my taxes done over the internet- made it difficult to concentrate.
The professionalism of the Receptionist and our Tax Consultant. Great people
I love you guys but i still dont know where my return is
I have used H&R Block for at least 10 years. My refund is complicated and I appreciate the Peace of Mind option.
Because they are fast and helpful
Extremely helpful and answering all my questions
Let me preface this by saying HR block did my corp return this year and they were great. However, I submitted my personal tax info on 8/25. Ive received no status on my return. Ive called 5 times in the last 2 weeks and messaged them several times. Ive received no call backs or messages.My return is due in 9 days and I have no idea if they have even looked at my info! No one ever calls back or responds to my messages.I cant recommend them at all.
Was fast and easy and walked me through the steps
These last 2 years been good
The Brattleboro office took a few days to assign a knowledgeable professional to my case. The first agent was not helpful. The second agent, Megan Nutter, was wonderful.....
Polite people that take the time to listen to you. Have used H&R Block for several years.
Friendly service, thorough knowledgeable staff who explain all the details during each step helping to keep costs down on the preparation of my return.
Have always gotten great and cheerful service and you guys helped me out significantly one year that I was audited.
H&R Block in Brattleboro is wonderful. Everyone is so nice to deal with and very helpful. As soon as you walk in your greeted by Suzanna Graham with a warm smile. She is very friendly and genuinely cares if your happy and if your not, you will be, she makes sure of it. If you are searching for the right people to help with your taxes or any financial questions I highly suggest H&R Block!!
Most likely, but i alsofeel very confident to now do my own taxes.
Moriah was thorough, professional and speedy. I prolong getting my taxes done every year as it is so stressful. She put me at ease and truly made my day. I’ll be back.
John Kmetz is very professional and kind. This is the second year we have utilized H&R Block mostly because we like John and his excellent customer service. He is well informed and we trust him.
John is the best. He is great at what he does explains things very well, and very personable. I am very discouraged and will not be going to the associate I had today . Will deffinetly not stray next time.
Joseph, the gentleman I worked with was very polite and helpful, as were the rest of the staff I encountered. However filing was far more expensive this year. Even though my tax situation had not become much more complicated since the prior year.
Ken Deso is great! Very knowledgeable, friendly, professional.
Very helpful
John worked hard to get me the most accurate accounting of my tax liability. He is well informed and has an easy manner.
Susanna Graham is so wonderful. She always serves her clients with a smile on her face! And is genuinely happy to help!!
Ken is awesome! He did an amazing job. Very knowledgable and helpful. He went above and beyond.
Excellent, knowledgeable service. Friendly, cheerful.
This is my first time filing single 0...before I filed head of household with dependents. I think next year I would feel confident using h&r block online to file my taxes on my own.
Moriah is terrific: knowledgeable in current tax issues, great people skills, positive, asked if I had questions knowing that I was nervous about changes in tax law that might have negatively impacted my return, encouraged me to continue keeping good records, explained the differences in how things looked last year compared to this, all around awesome person.
I was extremely happy with the friendly professional services I received
I was able to make an appointment to help fit the task into my busy schedule. The preparer was fast and knowledgeable.
Nice people
Outstanding service
Because i encountered some problems on my taxes and Lori was there to help me get my taxes done
Friendly and knowledgable server. Quick service. Knowledge that I can deoend on this company when I need them.
Ken Deso is so easy to work with, makes things a lot less intimidating knowing you can trust the person doing your taxes.
The staff was personable, tollerent, helpful, knowledgeable, and professional.
Good staff and very helpful and understanding.
Our tax preparer was very polite and professional
John Kmetz was very helpful and knowledgable. Give that man a raise!
I have never had a problem with my returns.
I was treated with respect and Shanna Hall did a great job.
Tim Targett is always engaging and knowledgable, and i actually look forward to having my taxes each year! Suzannah is always a pleasure, welcoming, patient and accomodating. Everyone does a great job...
Gregory did an excellent job explaining everything we needed to know.
I was treated with respect, and everyone was so nice and helpful.
I have a such a busy schedule and life was worried about not being able to file my taxes let alone stress of making a time.I decided to call anyway and see if I could get a appointment for taxes. This nice sweet and understanding woman answer the phone I was offered several different dates and times I was able to make an appointment that works for me the woman who set up my appointment found several times and days without hesitation the receptionist was so kind and helpful never made me feel like a bother she was actually very enthusiastic to work with me on finding a time that would work for my schedule she reassured me that is for reason I need to change my appointment I can just call back and she will be pleased to help find another date or time that works for me. Made fileing taxes feel so easy thank you Susan gram for your compassion,understanding and humor and above special customer service . looking for somebody who will go the extra mile I would definitely recommend bratt h&r block to everyone doing taxes I have never been on the phone with such a nice kind understanding person who made me so comfortable and welcomeI haven to share with everyone to call h&r block in brattleboro appointment ask for Susanna gram she really will go out of her way to make it work and make it easier to make an appointment with taxes then it is to make an appointment with my regular doctor so kind understanding and professional helpful with everything that I needed to make an appointment and ease my mind about the stress of taxes.thank you h&r block
Very intelligent and well spoken and made me feel very good and answered my questions
Moriah Jagoda is great and makes the process less stressful.
Kenneth has always been amazing to work with.
Ive had my taxes done there for over 15 years. Theyve done a great job every time.
My tax man john kmetz was awesome,not only very good at what he does but a great personality,
Very friendly associates taxes done in a very timely manner
I was very pleased with Johns help and advice.
They know what they are doing, they explain things, they instill confidence
Hes very friendly and caring, smart and helpful!
They were professional, knowledgable and above all very courteous. This visit reformed my opinion of HR Block.
I had a not so great experience last year with this H & R Block location. I was told last year that they would prepare my taxes for free as a courtesy. I was scheduled very quickly (my taxes have already been filed) and with a senior accountant....Moriah Jogada. Moriah went out of her way to make sure my experience was a good one and apologized for the previous year. She even gave me some tips on how to get a return on private school tuition which I wouldve never known. Even though there was no charge for my visit she did a super job and was extremely nice about it! Will be going back next year for sure :)
I like that it is secured, however paying $500 for my taxes is outrageous.
The interaction was peaceful as well respectful.
John is awesome. Give him a raise!
Quick, painless, and a pleasant and profession tax prep agent!
Moriah was just so wonderful and helpful
My experience was stress free.
The price is expensive for simple taxes
Very fast and friendly people
Price to do the returns $200.00 is a lot of money for two forms .
I have had my taxes prepared at H&R Block for several years without incident, frustration or issues.
I am happy with the results.
Depending on the price
Good Service.
Very friendly and knowledgeable accountants
Consistently great, personal, competent service!
Tax expertise from Ken in Brattleboro Vt
Love the service here
I have no complaints
Cause you guys are good
Flawless and personable service.
Best Icould do
Nada! Excellent service!
It did cost a lot but I am most likely returning for tax prep for 2019
I go every year
Very convenient, and professional preparer
Always accurate and fast.nothing
Good work
Great service
John is the best
Reliable and friendly
Very professional and friendly staff
They are great
Happy with service
Because of my tax agent
My tax preparer
Great!
Because of the agent
Cost
Experience
KEN DESO, KEN DESO, KEN DESO!!!!