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Lotus Graphics
448 Canal St, Brattleboro, VT 05301, United States
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Ni
Review №1

Local business with spectacular staff - friendly. They ARE cheaper than Staples - so interesting that many people I’ve spoken to think Staples is cheaper. Nope. 5 cents per b/w copy (self-serve) at Lotus; 10 cents at Staples AND you have to pay extra for stapling!!! Support local businesses!!

Mi
Review №2

Awesome experience! Had a package to return for my neighbor, nobody could print my label, not Staples, not the Post Office, but the man at Lotus could! Sorry I didnt get his name! He was great! Thank u so much!

Jo
Review №3

The dirty-hippie with the pony-tail and the passive-aggressive attitude accused me of breaking the copier when the piece of junk jammed on the very first copy. After begging for help, he pretended he didnt have a clue about the machine, then railed at me for putting card stock into the machine. He acted as though it was a huge bother to him to have to assist me. He also had a noticeable body odor like a litter-box or unwashed armpits. After a few more of his red-eye rolls and dramatic sighs, I simply took my original and left. He lost a $50 sale right there, AND I am telling people far and wide, online and in person not to use this business, Ive seen better customer service at the DMV.

Ha
Review №4

The lady at the front desk was Very helpful

Co
Review №5

Great people! Great atmosphere! Clean, treat you like a person not like a customer

Re
Review №6

I worked with Ally and Ed for a last minute banner to be shipped across country and they were FABULOUS to work with! 10/10 recommend!

Me
Review №7

Perfect spot to go for any and all your printing needs. The services they offer are endless! Fedex & UPS shipping/drop off location as well. Family owned and run by an amazing couple who will go above and beyond to meet all your needs.

Ke
Review №8

They always want to keep you happy and give you exactly what you want. If there is a problem I just ask them and they do what thry can to help.

Wa
Review №9

Excellent job copying and enlarging old family photos. Im fortunate to have had them recommended. Many thanks!

Al
Review №10

Chad and Brandon are the best people! Super kind, always spread positive happy energy. I love the way they interact with everyone who walks in, the ideal local business in town.

Jr
Review №11

Awesome folks..they look for savings on shipping packages whenever Im there..

Ma
Review №12

I love this shop. Great for getting copies done when I have a ton of records to get copies of. Also to send out faxes of records as well. They offer high quality printing services as well as what seems to be thousands of other graphic services. Everyone that works here is very helpful and treat me with 10p% respect. Highly recommended graphics and copying business.

Pa
Review №13

I have relied on Lotus for printing and shipping needs for the last 20 years. I also now use them for framing and laser engraving. Lotus has always been my trusted local print shop.

Sh
Review №14

I have been doing business with Lotus Graphics for about 7 years. They have earned all of my business! They are professional and friendly. And because I am a regular customer, they know me and what I need. They have never missed a deadline and will absolutely follow-up if they have questions about any order. They are also fantastic at meeting my sometimes tight turn-around times! Love Lotus Graphics! They make me look good!

Ch
Review №15

The framer here is top notch. Listens and offers unique ideas to improve your frame.

St
Review №16

Great spot in area for FedEx business. 1st girl at counter wasnt v helpful, but next worker was super. My thanks. Shld be a great place for copying & graphics. Very helpful & considerate when I called, also. Good location close to I-91 w/ easy parking.

Do
Review №17

These guys do it all. Very Professional!

Fr
Review №18

The staff at Lotus Graphics are friendly, knowledgeable, and equipped with great printing product options. When considering a new project, I was able to chat with them and look at all of my material options in order to make the best choice for my business.

Vi
Review №19

We have been working with Allie and Ed (including the entire Lotus crew) for 5 years now. We work with, rent from, ship at, and buy from Lotus and can attest to how great these folks are. We owe recognition to this family for a lot of our successes, without the support we get from these guys we would not be the business we are today. So beyond them being the best example of family owned brick and mortar they are our friends and we look forward to another 5 years.

Er
Review №20

Speedy service and always make sure your print looks the best it can.

Mi
Review №21

Ed and the staff at Lotus Graphics are top notch. I stopped in with a tight deadline to make new trade show banners. They were 100% responsive to my needs and treated me like I was their only customer. The end result is my trade show booth looks great with updated graphics and they saved me $150 on each banner stand compared to the best prices I found online. Nowadays, when everyone goes online, I was delighted that a local company with great people can get the job done on time and under budget. They should be commended for their work, this review was the best I could do. I would highly recommend Lotus to anyone for any printing needs you may have. So nice to have a local company that can get the job done.

Ca
Review №22

First visit...very good so far!

Bo
Review №23

In the 20 plus years I spent in the automotive industry I have never had better service or quality then with the folks at Lotus Graphics. Whether it was for a few hundred business cards for a new hire or a full blown campaign with posters, banners, digital graphics for my web sites and print they have ALWAYS delivered. Prompt, professional and courteous service.

Gi
Review №24

If I could give zero stars I would. The customer service here was abominable. The kid at the counter was repeatedly rude to me. I was trying to print two return labels for Fedex packages and their interface and the label I was sent by the store didnt interface. I got the store on the phone, and they offered to send the address labels directly to Lotus by email, at which point, said clerk told me that there was only one person in the store with access to email, and he might be too busy to check for it right now. My jaw dropped. When I complained about the service and said I was leaving, he said hed bring out the manager. When said manager came out, I didnt know it was him because he didnt address me at all. He just came out and paced, and when the kid eventually explained the situation, the guy still didnt address me. He went back to wait for the email without the slightest eye contact or acknowledgement. I was astonished. When the file had been sent, I relayed to the clerk what the person at the catalog was saying to me on the phone--to please be sure to refresh and check the junk email folder. He then got snarky with me and lectured me about how long email takes. I told him I didnt appreciate being lectured to about how email works, since Ive been using it since it was invented, and he started to argue with me and blame me and the catalog company for their crappy service. Clearly, no one has ever taught him the basics of customer service, which isnt surprising, given that the manager doesnt seem to know a thing about it either. I left that store, and the catalog company arranged for me to have my packages picked up at my house by UPS and even sent me a coupon for my trouble. At least someone in this whole debacle understands customer service. I will never set foot in Lotus Graphics again.

J
Review №25

As a graphic designer Ive been doing business with Lotus Graphics since about 1998 and have never experienced anything but over-delivering on speed, quality, and price. No exceptions. To me these folks are THE go to place for anything that gets printed on pretty much anything you can think of. The full package +When Im not quite sure what the right choice is they have so far always advised me to do things that have worked out best for me, not them. What a concept. You cant ask for more. Im honestly perplexed by any negative review of this business.

By
Review №26

Ive done lots of business with these guys, from business cards to posters, event flyers, framing, binding of notebooks, gift certificates and more and everything is done quickly, professionally and often way under the expense I was expecting. Also its probably the best place in town for aging heavy metal musicians to hang out.

Me
Review №27

The best place in town for all your printing needs! Lotus has been an intricle part of my small business and has always gone out of their way to get the job done, no matter if I need it in 3 weeks or 3 hours. Ed’s knowledge of all things photoshop, has taken time out of his day to show me tricks and techniques to improve my photos. Always great to communicate with, direct, informative and timely... Not to mention the best place for all your shipping needs! I highly recommend Lotus Graphics!!!

Pa
Review №28

I have worked with Lotus Graphics on likely hundred of projects over several years, and they have consistently gone above and beyond to make sure our projects were printed correctly. I could not recommend their services more highly.

Ri
Review №29

Excellent service and a extensive knowledge with graphics programs and design. I highly recommend Lotus Graphics as the spot for any print material and good conversation!

Li
Review №30

Prompt and friendly service with attention to detail. Their work is superior!

Da
Review №31

Lotus Graphics has been a vital piece of the puzzle to my business. I started using Lotus for all my printing needs since moving to Brattleboro in 2001. In most cases, its not just handing over a computer file and asking for copies to be made. It involves art layout for LP/CD album covers, point of purchase displays, promotional posters, vinyl stickers, grommeted banners for artists on the record labels, fine art giclées, etc etc. Eds design skills and ability to interpret my (at times, absurd) vision into that finished product, often baffles me. I am never disappointed. I now have colleagues in NYC and L.A asking me to have product made through Lotus as it ALWAYS comes out top notch.

Ca
Review №32

Lotus Graphics did not fulfill my order appropriately. Three different banners were ordered, and two out of the three received were duplicates. When I came in to discuss my issue, Ed was immediately defensive. When they first tried to confirm the order with me, they had it wrong. They only sent me two proofs, giving me a duplicate of one of the banners even though I sent them three different files with three different file names. Once I caught the mistake, I asked for a proof of the third that wasnt included and once I saw that it looked good I said to get all three printed. I decided to make revision to one of the other banners, so I said to hold off momentarily on the printing. The names of the files were banner inside banner outside and banner outside 2. I provided a file called banner outside REV as a revision to banner outside. He seemed to think that the revision was to banner outside 2. If it was, it would have been banner outside 2 REV. Instead he just gave me two copies of the same banner. He made the mistake of assuming that the revision was to the banner that he missed in the first place. Ive worked with newspapers, ad agencies, television stations, and cable companies for years and when I provide them a revision for a file, the replace it according to the filename. I’ve never had this issue with any of them. He instead accused me of expecting him to read my mind and made another comment that I didnt have a proper grasp of the English language. If there is confusion, call the customer to confirm. He did not. Its sad because Ive given him almost all of my business for my printing needs for the almost three years Ive been working in Brattleboro. From the beginning of this order they have been making mistakes, the kind that happen when youre either rushing through it or are just not paying attention. He will no longer receive my business. If you do decide to do business here, make sure to hold his hand throughout the transaction or you will have wasted your money and your time.

An
Review №33

Such helpful staff and so many services. Only choice in town!

Ke
Review №34

We have been a Lotus Graphics Customer since the year 2000. They have been our graphic designer for ALL of our materials for WTSA Radio and for the Brattleboro Brewers Festival. They have created logos, banners of all sizes, posters, flyers, business cards, holiday cards, calendars, t-shirts, lawn signs, framing, promotional materials, you name it they have made it for us and with an upscale professional quality EVERY time. Lotus Graphics has also donated their time and product to numerous non-profit organizations and individuals in our community- marketing materials for Project Feed the Thousands for many YEARS and ALL of the marketing materials for the Jimmy Fund Golf Tournament to name only a few. Whenever we need anything we just call Ed or Allie and they get it done every time, despite how incredibly busy they are! We highly recommend Lotus Graphics and we at WTSA Radio and the Brattleboro Brewers Festival are grateful for the many quality services they provide to us and to our community.

O
Review №35

Best place in town to drop off Fedex and UPS packages for shipping. They also sell memberships to Sportsmen Inc

Pa
Review №36

I have relied on Lotus for all of my printing needs for the more than 17 years, they have always gone above and beyond for my business. I have three retail stores and they provide for us all of our promotional printing, banners, posters, signage, labels, and stickers. We have a collection of vintage posters, all framed by Lotus. We regularly use their shipping services for our Brattleboro store. Can’t say enough good about them.

Ma
Review №37

When they make copies for you, they dont always give you what you want

Mi
Review №38

Shipped some stuff by UPS (or FedEx) here. Helpful staff.

Ca
Review №39

Ups, fedex, copiers, excellent service.

Al
Review №40

Excellent copiers

ji
Review №41

Very good

Ro
Review №42

Wont return

Information
7 Photos
42 Comments
4.5 Rating
  • Address:448 Canal St, Brattleboro, VT 05301, United States
  • Site:http://www.lotusgraphics.com/
  • Phone:+1 802-257-1102
Categories
  • Shipping service
  • Copy shop
  • Graphic designer
  • Packaging supply store
  • Picture frame shop
  • Commercial printer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
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