Very short wait time which was nice. I was interviewed by a student ( by choice) and he was very nice and covered everything that I was concerned about. I think he has a promising future in this field. Dr. Williams was a great listener and had good solutions for the problems that were mentioned during our meeting. Excited to see how it goes.

My issue is with the billing dept. I was working with a lady on my outstanding bill. After our initial conversation, she went ghost on me. I left messages and emails that were never returned. I will not be going back!!

I have really bad PTSD, I Waited a month to get an appointment. They called me 3 days before it and cancelled because I work overnights and they couldnt get a hold of me. I called them and was treated extremely rude by the intake female. She was yelling at me and said I was too late.. even though the voicemail she left said I had until the end of today. I Literally hung up in a panic attack and now Im freaking out after she said Id have to wait till October because she cancelled it already. Now Im crying and I dont even want to attempt looking for help anymore.Ive never been treated this way by a doctor, let alone a center for mental health.

Danielle is amazing!! she has helped me so much!! she constantly reminds me that i am improving and she has been a major part of my recovery!! so grateful for this team!!

THE MA WAS AWESOME! DEJA IS VERY FRIENDLY AND OUTGOING. SHE ANSWERS ALL MY CALLS PRECISELY AND GIVES ME THE INFORMATION I NEED! I FEEL LIKE SHE SHOULD GET A RAISED AND MORE APPRECIATION . TRIED TO FIND HER ON THE WEBSITE TO GIVE HER A REVIEW THERE! SHES GREAT! GO DEJA!!

Extremely confused on why I even went, I filled out tons of questions through email and was pretty much asked the same questions again in person, nothing much was gone over imo and definitely didnt get any answers, Im at a loss of $75 out of pocket and a huge waste of time on my only day off... I feel completely ripped off.

Friendly and caring staff. Made me feel welcomed which is nice with the issues I’ve been having lately

Dr. Williams was highly professional and gave you coincidence your concerns were very important to her, as well as her desire to help you succeed in your journey.

Daija is a excellent MA i waited hours for stacie to get back to me with my answer. Shes polite and very efficent. Best aspect of your company.

Was billed for two full visits when 1 consisted of 20 min in person Ans the 2nd was a 5 minute video call asking me how I was. Now their billing department is a complete joke. Ive had my insurance call and talk to them 3 times stating the bill they keep sending me is going they processing and will be paid. Even gave the girl a confirmation number. The lady in billing was even nasty to the Cigna rep. This place is a joke and keeps sending bills even after being told its going to be paid...BY THE INSURANCE. They try to charge top dollar for a 5 min 1 question visit and that is just wrong.

Everyone in this office is kind and professional. My therapist Tanika has greatly helped me piece my life back together after my son’s sudden death. She’s given me tools and medications to control my anxiety, panic attacks and insomnia. I highly recommend this group!

Very nice employees at Elite DNADr. Williams was very helpful to me and extremely passionate with my problems

Ive tried calling over 7 times during their business hours and have not managed to get in touch with anyone regarding a new appointment. Ill update my review if anything changes.