Internet down on a Saturday, they came out and gotta us up again. Service Rep very polite and helpful.Excellent Customer Service-How refreshing

Thank you Alliance Communications for the Keep the Change Grant. It allowed us to make needed repairs on the Oldham Library. The application process is very straight forward and simple. Keep the Change is a fantastic program for small communities like Oldham.Thanks again,Katie Eide

Comprehensive and friendly customer service. The Co-op values its members and it provides quality products. Package options are limited in my opinion, but comparable to most major communication companies. Price isnt cheap, but is still reasonable for what you receive. You also get the benefits of being a co-op member.

A big thank you to Alliance for granting the Garretson Area Historical Society a grant to assist in the construction of the railroad room at the Museum in downtown Garretson.This will be an N scale city of Garretson and community replica from the 60s, complete with an operating train. Thank you for your help with this project.G.A.H.S.

These guys are, hands down, the best Internet company Ive had the pleasure of getting service from. They were fast, informative, highly responsive, and they went above and beyond.The lady doing our intake was friendly and polite while she made conversation with my father in law and I. We were in and out in a matter of minutes.When I was buying a router, or attempting to, I realized I had no idea what to get. I called them, and she gave me accurate and prompt information about what I needed. When I decided to lease a router from them, she switched our plan on the spot. Informing me that they didnt have a technician until Wednesday the next week, I asked if there was anything sooner. She didnt make any promises, but called a technician and asked him to squeeze us in for the Saturday work day.He was there on that Saturday, and got us hooked up in a matter of minutes, with all the precautions taken for Covid-19 on his person when he arrived.Not only is it the fastest internet Ive ever had, but they had multiple pricing options for our needs, and got us set up with fantastic fiber-optics based internet, for a great price.Im blown away by the level of service. These people are great. 10/10 highly recommended. Thanks Alliance!

Shirley is so helpful.

I havent actually called them yet, but their rates seem reasonable compared to Midco.

I recently moved to this area. I am very impressed with the service. Absolutely the best service I have ever had. Tech support and customer service is unbelievably Great!

Once again Alliance Communications selected Crooks Flag Football to be a recipient of a Keep the Change Grant. We are so proud of our affiliation with Alliance Communications and excited you continue to believe in what we are doing for the youth in our community and all the surrounding communities. Thanks again I hope we continue to make you guys all happy about being involved with us.

I miss Alliance. We have recently moved and are using other providers. Alliance had amazing quality for my home and business, even with all the Zooming we have had to do. The cost for phone and internet was less than cost of limited basic internet where I am now, and the quality was much higher and faster. The dividend checks were also nice perks. But most of all I have been appreciative of the immediate, in person, real person, not bot chat, not use our online community, but real person help and assistance from technical matters to billing. Alliance was the best phone provider and internet provider I have had. Great product. Great price. Great service. And, finally, they always supported the Crooks community which was very important to me.

Very friendly customer service and love their service and very decent price

Great company that supports our community. Love the new building.

I have nothing but wonderful things to say about our services with Alliance. The ladies helped me to determine the best speed and service for our home. The nice gentleman who came to set things up was not only on time, but friendly and answered all of my questions. I would recommend Alliance to anyone!

If at all possible go through someone else. We just got cable and internet in our home WiFi continually goes down and cable constantly freezes up. They don’t give full service however expect full payment for the 2/3 at best service

My grandmother has had this service for 8 years. Its horrible, It goes down once a week. She only gets 1 mb/s download speed and the upload speed is even worse. She pays over 100 dollars a month for cable and internet and she even has an out dated internet security protocol so shes at risk for cyber attack! When midco comes do your self a favorite and just get out of this horrible service!

All around great company. Fast internet and reliable cable for an affordable price. Customer service was very friendly and helpful! No complaints!!!

Alliance services my home as well as the business I work at. The service is reliable and the technicians are timely & courteous. They do a great job – thank-you!

Thank you Alliance for supporting the Crooks Flag Football League by purchasing bleachers for the upcoming season. We truly appreciate your generosity.

Wish i could do 0 stars. Hate the place. Hate the prices. Hate the customer service. Unfortunately Brandon is on a coop and thats all we can have. I hate it ! Absolutely the most outrageous pricing Ive ever paid for a service!

They continuously charge us after we cancel and give property back. We have asked to make changes and they wont be accommodating even of asking for upgrades. Im disappointed.

I originally rated Alliance as a 3 star because their internet pricing was ridiculous; however, they have been incrementally improving over the years. The prices finally became reasonable in May of 2020. The rate reductions are highly likely Alliance getting ahead of MidCo rolling out service in Brandon. We should have had these rates years ago. The service has always been outstanding and the internet reliable, so I do not think Alliance will have major issues with customer retention when MidCo goes live. Hopefully the competition will bring even better pricing.

We are very lucky to have Alliance for our provider in the rural Hudson area. They provide cable,phone, and internet service for a one bundled price.Our technician Pat is excellent and is always helpful over the phone or arrives to help in a timely manner.

The Alliance team always goes out of their way to help out our business. Its great to have such strong local support from a service provider.

Melinda was great, she helped me get a message added to my phone that helped stop unwantrd business and telemarketing calls.The service desk is also so helpful.

Alliance is great. They do their best to get problems and questions solved in a timely manner. Pat Kast is great to work with!!

Alliance has been great! They have great, friendly customer service and they are always there to help resolve and answer any questions you may have.

What a great crew! We recently switched to cable from satellite( storm outages). We needed to run a line for one of our tvs and I thought I would need an electrician due to the location. This crew studied our house and were able to add the line and make some requested changes without any disruption or damage. They explained what they were doing and had no problem with me asking lots of questions. Im a retired network engineer myself so I wanted to know what their layout and plan was.Since switching to alliance, tv images are clearer, Internet is outstanding, and Momma is happy. Now if only it were easier to learn the new channel layout after two years on the other one!

Never had any problems with our service. It is nice to deal with a local company.

I have been very happy with my Alliance service! They have excellent customer service!

Yall charge the same price for your slowest speed that midco charges for their fastest speed... AND you want $150 before you even come set it up...? is this a joke?

Great service and they and they are very good at answering your questions and fixing any problems in a timely manner.

The service is over priced for what I receive. Cable and internet go down way too often.

Always have had great service. Very happy with them!

Sherry Hanson gets speedy results when you call in for service!! And all the repair men are kind and courteous!!!

UPDATE. INTERNET SPEEDS ARE MUCH FASTER NOW. GOOD JOB ALLIANCE.

Have always had great luck and they have always been super helpful!

Great Customer Service and Technicians- Great bundle packages with fast friendly service!

I would give them a -10 if I could. My boyfriend pays for internet that hasnt worked in 4 days. I call into technical support on Saturday and the tech tells my boyfriend that theres nothing wrong with the internet, yet it still isnt working. This company is just as bad as Vast!! After this experience I would never deal with them and I would never recommend this company. PROVIDE THE SERVICES YOUR DAM CUSTOMERS ARE PAYING FOR!!!!!!

Great service, friendly staff and appreciate the companys community involvement!

Great customer service all around. Technicians are awesome.

Tired of no TV guide and cable gets fuzzy internet is very off and on not happy for what I pay

Appreciate having a local business that provides great service.

I had to get a remote replaced and I could not get the new one to work properly due to my lack of ability. Made a call and within an hour Brad the service technician stopped by and got us all up and running!

Always provides timely and courteous service.

I met with Paul Vandeberg this morning. Terrific resource to help you understand the service that Alliance Communications provides!

VERY HELPFUL AND PLEASANT STAFF!

Jeff B. Is the best.

I like the services I get however some of the people that work there have been rude to me

Dynamite company!!! Built a house in the last year and Alliance went above and beyond with running cable and internet wiring!!!!

Suck cant just get internet.

Wonderful!

Very BAD