I cant say enough amazing things about Blue Pearl Brandon and Dr. Emma Byers. Our doodle injured his leg and we took him in to have it looked at. She was SO compassionate and very helpful. The entire staff was great. I was so nervous because of covid protocol and not being able to stay with him but they put me so at ease and made the process super fast and simple. I cant recommend them enough.

My cat was found to have a diaphragmatic hernia with some of his organs in his chest by his regular vet who sent us here right away. Dr. Weeren evaluated him immediately and did the surgery the same day. My boy stayed for two nights and the whole staff was super nice, attentive, and patient with me while I tried to figure out how I was going to foot the $7500 bill (what can you expect from an emergency vet.) Surgeons were very communicative and kept me updated with his recovery and the staff has been happy to answer any and all of my questions while he was there and since he came home. Other than the price, which was expected, I had no issues with this place!

So I’ve been here two times for two different dogs and I think from my experience they were caring, respectful and budget conscious. I’m glad that I took my dogs to their ER. I didn’t find the price to be too outrageous and they do offer military discount which was nice.

Thank you Blue Pearl Vet for your Emergency Service. A+ service from Erin for helping us out in such a scary moment. We truly appreciate you saving our little one.

First I was extorted for 125$. Then we were told she would need emergency surgery totaling 5000$. Then we were told she could get by with an I/V costing 500$. Then go to our regular vet for the surgery. I should have read the reviews before taking the drive. I will also be filing a complaint with the Royal College of Veterinary surgeons. As I was leaving the vet tech was trying to explain the commissions of the Veterinarians. I didnt have the energy to listen to him babbling. These are some greedy people that take advantage of people when they are vulnerable.

Took our family pet in due to an emergency, not eating/drinking and lethargic. We spoke to Dr. Tara Keaney who was GREAT. She provided a detailed diagnosis, listened to our concerns and provided alternatives. She made us feel more like “family” than a pet owner. The location should not only be proud of her but the entire Staff.

I just became a first time pet owner and they did a fantastic job explaining to me what I’ll see, what I need to do and where to go. They took their time explaining everything to me. I will definitely be coming back. I love the service there

Wonderful team, great service, compassionate and caring while dealing with a severely injured feral cat my little sister found. They even sent a follow up text and photo to go along with the story about him “living at the vets office” when he had to be put down. Cannot recommend them enough.

I would give the staff, especially the dr’s 10 stars if possible. Especially Dr Huber and Dr Weeks. I would give them a 1 for cost. With no surgery or assisted breathing, our dog was in from Saturday 8pm to Monday 5pm and it was $5,000.00! Yes 5K!Excellent care and attentiveness but crazy crazy absurd cost! We are a single income due to health reasons, so the hardship factor is real. There estimate was at high point $3500 so the gut punch was huge!Dr Huber stayed after his shift and was able to put a dislocated elbow back in place with determination and skill and that had a life changing positive impact for our dog, he should get best vet of universe award.Dr Weeks attention to detail and compassion for our dog was above and beyond and she provided care to address our dogs anxiety and took action to prevent issues from compounding so our dog could heal better and get home to us sooner.Their nurse staff Erin, Kacey, Emily and billing gal Danielle are top notch.Thank you to all at Blue Pearl for excellent continued care of our darling.

You saved my best friends life. Im am impressed that the staff is completely prepared for a Cane Toad poisoning. They were absolutely wonderful. I cannot give enough praise and thanks for saving my pup. I didnt care about the price, its the life of my buddy has no cash value. Thx guys you have a loyal fan forever.

Subject: Clyde”s Care......August 15, 2020 we had to bring our Yorkie Clyde To Pearl for an emerency visit from a encounter with a BofA toad ! The care at Pearl was absolutely amazing considering the state that myself and my fiancé were in. Dr. Henrynetiz is the most AMAZING vet a person could ever ask for . They rushed Clyde too the back unexpected of our coming and within 10 minutes the Dr. herself was right there explaining everything in details too us and what we should expect ! The toads are so very toxic to our animals and it was a 30 second encounter Clyde had with this toad . Within 1 minute of the toad poisoning our baby he was foaming out of his mouth profusely. We have had these encounters several different times and none of them were good but we did what we should have done by rinsing his mouth and everything turned out OK. But last night we were less fortunate because within five minutes he was starting to convulse. We rushed him to Pearl and as soon as we pulled in and I came to the door this stuff rushed through the door and took our Cylde without asking any questions. The main purpose of this post is too make all animals owner very aware of what a BofA toad will do . We lost our Clyde but the Vet Dr Henerynetiz and the staff were the perfect professional people we could have EVErR had . A very very special Thank you too Pearl and the staff .Ronnie & StephanieRest In Peace our little man !!!Stephanie’s iPhone XR

I would give them a minus score! Our dog was attacked by another dog. Took her to Blue Pearl Emergency - nightmare! Wouldnt let my husband come in to calm her down and open her mouth to be examined - even after being given a sedative - so $323 and no mouth examination for loose tooth sticking out of mouth. Brandon Lakes Animal DID let husband in, examined ALL of dog, removed tooth. Worth every penny!!

Ben was so helpful! Great prices….definitely recommend.

Staff are very friendly and professional. Kudos to Christina! Dr. Cross and Trey were Thorough with the diagnosis,procedure needed and treatment for my sweet bull-terrier puppy. Excellent service, highly recommended!

Blue Pearl Vets were some of the nicest and caring people we have met in the Brandon/Valrico/Seffner area. Our cat had not been eating the last few days and started to collapse and become lethargic. On Thursday evening we knew something serious was wrong so we took him in to see the emergency vet, many places said they were at capacity and would be a long wait. Blue pearl mentioned a long wait but due to the severity of his symptoms, they brought him in right away.Unfortunately, our cat passed within a few minutes of getting to the vet and there was nothing they were able to do, but they comforted us and gave us a room to say our goodbyes. They even placed him in a casket box and wrapped him up nicely. It was too late for our cat, but they were very compassionate to the situation and helped us through it. We wish there was more they could have done or we could have, but we thank them for their hospitality and kindness.

If I could give this place ZERO stars, I would.BIRD PARENTS: BEWARE, this location does NOT have an avian vet. They wont tell you this until AFTER they charge you the $125 emergency room fee. If your bird is sick, PLEASE DONT WASTE YOUR TIME OR MONEY coming to this location. All they will do is take your money and tell you, yes, your bird is sick. Seek an avian vet to get more information. Now pay $125.Now I see why this location has such low ratings. A vet like this should honestly get shut down. They care more about taking your money than they do about caring for your beloved pets.Absolutely worst experience Ive ever had.

Staff was friendly and attentive. Everyone made sure to take the time to explain what was happening and were always willing to give us an update whenever we called. I have no doubt everyone there is doing their best and cares very deeply about the animals in their care.However they were a little too pro euthanasia for comfort. Not that it isnt an excellent option in the appropriate circumstances, but ours was not. This did cause unnecessary distress.We are grateful for what they did to help our pet, but ask them to remember disabled animals can still live happy and fulfilling lives!!

My daughters rabbit had a seizure. Since Blue Pearl was the only emergency after hours vet option we went there. We got there and as we handed the rabbit to the tech he loudly proclaimed.. This ones a goner! I was in shock at such callousness. This was my daughters beloved pet! I didnt like this place before; now I will never use them again.

This place only cares about getting your money I recently took my best friends dog here because he was having difficulty breathing I was coming from Apollo Beach vets office where they had already did x-rays and sedated him and when I arrived at blue pearl they insisted on x-rays and sedating him even more and all these tests when they knew darn well Apollo sent them over the x-rays already they are literally in this for the money. Really scares me Ive taken 3 different dogs here (wifes family dog,and 2 friends dogs) they all didnt make it out of blue pearl I promise on everything I will never take any of my animals to this place again! Brandon Location.

While Blue Pearl is very nice and I had a good experience . they very expensive . I would think twice about returning unless sent by another provider who could not do the service needed. My visit was extremely expensive and my puppy had no diagnostic services done. I would use the the animal hospital across the street Animal Emergency Clinic of Brandon. Not as posh looking but they still get the job done and they are nice and professional there as well.

I am so happy we brought our puppy here. The staff and veterinarian were exceptional. From the time we arrived we were cared for. They gave me plenty of time to explain her history and to ask questions. I appreciate their clear communication and feel like they were extremely thorough. Coming to an emergency vet is never ideal, but our experience today was better than I could have hoped and we are very pleased with the care recieved. So thankful!

Dr. Nguyen & the Entire Blue Pearl Brandon Team,It has taken a few days for us to get to where we all feel we can come close to adequately writing to you and your team.We would like to express our sincerest gratitude to you and your team members for their efficient, caring, thorough, empathic, thoughtful, and expert care we were forced to experience on the night of Monday, 12/23/2019.Through our late night holiday emergency arrival, the ICU, detailed workup, and simplified logical presentation of both conservative and surgical options for our beloved 13 year old black lab Dakota, we all leaned on you and your team hard, yet you and your team never wavered.We will never be able to adequately express our deepest heartfelt gratitude to you and your team for their dedication, involvement, and empathy, that aided us to rationally make the decisions that had to be made for our gentle spirited old girl. Nobody wishes to have to make any important decisions under duress on behalf of loved ones, but we are all so grateful that they were made with Blue Pearl.Keep Up the Great Work- The World Needs More People Like You...

All the staff is experienced and professional, they treated my cat Mimi with love , care and always took the time to answer my questions and explain me the health issues that Mimi has.

Blue pearl took great care of my Great Dane who came in with a back injury today. Dr. Maxwell was extremely thorough and spent a long time explaining his suspected diagnosis and giving us differential diagnosis’s. He gave us thorough instructions and follow up recommendations and did not rob us with unnecessary test. Highly recommend seeing him with any emergency

Brought our dog here and they said our best option was to put him down. Just hospitalizing him was $4200 for the night without even doing anything to figure out how to help him. This was simply just hospitalization and pain meds with zero diagnostics. They said no matter what they did it wouldn’t be a matter of making him live a long happy life , If it did help him it would just prolong his life a few weeks.Brought him to university of Florida immediately after and they gave him a prognosis of 60% living.4 days later he is back home and they fixed the constipation without surgery for $2600 and my dog is now going to live a long happy life.We love our dogs so much and to hear them say to put him down repeatedly and that it wonT be humane to help him is heart breaking. If our local vet didn’t call me and tell me to keep trying our dog would have been dead. Extremely poor experience.

My daughter found a small kitten in the middle of the road in Brandon, it had lost both of its eyes and could not see. She without hesitation pulled over and got the kitten into her and rushed him to Blue Pearl for help. Firstly the staff treated my daughter like she had done this to the kitten and made her surrender him to them. As her mom I offered to help pay for vet care and then take the kitten to live with me when he was ready. Instead they would not give her any information on his condition and then I discovered that they sent him to a kill shelter where he was going to be euthanized! Fortunately a foster mom was notified and rescue him from death. SHAME,SHAME AND MORE SHAME on these people at Blue Pearl who are supposed to be caring for animals 🤬 Never ever take your pet here. This little boy was saved and will be coming to live a wonderful kitty life with me once he is ready. Beware of this horrible place!

I was recommended here by my vet for a possible surgery for my dogs leg injury. From the time that we called them to set up an appointment to taking my dog there, everything was smooth and pleasant. The doctor was very honest and took care of our dog. Thankfully our dog did not need surgery so I know this place is definitely in it to help dogs! That was great news and I was very happy and pleased with BluePearl. We will definitely recommend them and use them if these issues ever arise again.

Wonderful staff. Had to rush or beloved dog and received crushing news or pet was deathly ill. The staff was kind on our hour of need and assisted our pet over the rainbow bridge. If I ever need emergency services I will go here again.

Hailey was absolutely amazing! She went above and beyond to make sure my dog was taken care of. Extremely nice and knowledgeable! Would definitely recommend

I called about an injured wild animal and was immediately given attitude by Margery (I believe her name was) at the Brandon location. I was explaining the situation when she cut me off telling me they dont come get the animal. I never once asked her if they would or implied that was what I was looking for. She asked if I would pick the animal up without asking the state the animal was in or anything and when I told her we had it in a box she cut me off again and slowly, with more attitude, asked again if I would pick the animal up. I told her I was looking for advice and she said well, Ive picked up wild animals before. After giving me this unsafe advice, she hung up on me. Not very willing to help and very unprofessional!

I can’t thank Dr. Weeren and his team enough. He went above and beyond for my frenchie Olivia. We thought we were going to lose our girl and he gave her a 2nd chance. She’s home now recovering and doing wonderful. I wish I could leave a 10 star rating. I will always take our girl and any of our future animals to blue pearl for emergencies.

Emily H is amazing! She was so helpful, sweet, personable, and very informational about both my dog and my cat! I would highly recommend this company because of her.

Dr. Nguyen and the entire staff were exceptional and responsive to our needs. They listened, were compassionate and made our wonderful 15 year old miniature poodle comfortable for our last goodbyes. Thank you so much for being there for us in our time of need.

I wish I could give this place zero stars. After spending more than 5 hours here total after two visits within a few hours of each other and nearly $750 later for three x-rays and 3 medications, my dog was worse than when I brought him in. Come to find out from my normal vets office they completely mis-diagnosed him - not once but twice l, two different vets who saw him there on the separate visits were wrong and I have another bill I have to pay to actually have my dog treated and not suffer anymore. I will NEVER go back to this facility. They misdiagnosed him, didn’t listen to me and gave a medication he didn’t need all to pad their bottom dollar. This clinic should be ashamed of themselves.Addition- just got a call because of my review and the woman who called me very clearly was not calling to apologize or try to refund us in anyway but instead wanted to argue and basically told me my dog wasn’t sick enough to get emergent care aka what their office is for so that’s why I had to wait and then proceeded to argue her point several other times when I was explained to her the situation. That is poor customer service and bath ethics to call a customer who is clearly already upset and then argue with them. I told her to enjoy the money we spent that it would be the last of it they got from my family.

This place is AMAZING! Our dog had a large mass removed from her leg. They did everything they said they were going to do in a very timely manner and professionally. The surgeon Dr. Weeren personally called me through the entire process. My dog is still healing but doing great. I would recommend this practice to anyone. I dont understand any bad reviews except maybe for the cost but please believe its worth every penny for the care they provide your fur babies. THANK YOU

Had to leave this vet and go to an emergency clinic for emergency surgery this morning bc somehow with my MULTIPLE appointments (in a month) they damn near killed my poor frenchie. Not once did he get any better but continuously got worse. So much money wasted just for me to go elsewhere and get the treatment that was needed and barely caught. If you love your fur baby stay far far away from this disgusting, irresponsible place. You’ve been warned.

Thank you for saving Bella...I am so grateful.She is only 4 lbs and she looked like a wasnt going to make it!!!

Brought in our older dog that had difficulty breathing. After seeing him for a couple minutes the vet said nothing was really wrong. If we we wanted an answer to what was going on we would have to pay for very expensive testing and x-rays. No alternative solution or any compassion was given. You can visiblly see the dog is having trouble breathing but they made us feel like it was not that serious. They just kept pushing for the tests and x-rays. By the way, all this was over the phone from the parking lot because people are not allowed inside due to COVID-19. Called them later from home and spoke to technician, vet was busy, and again asked about alternative solutions but still insisted on tests/ x-rays. Asked for vet to call me back, nothing yet and that was over 3 hours ago. Going to our vet in the morning and hoping for the best.*** Update *** Breathing got worse overnight, so took him into Animal Emergency Clinic of Brandon, right across the street from Blue Pearl. What a difference. They were kind, caring, compassionate and reasonably priced, 1/3 the price of Blue Pearl. They took out over 1500ml of fluid from his chest. Not sure how Blue Pearl Vets missed how this was causing his breathing issues. Oh and the Vet never did return my call seeking other treatment options.

I would not recommend them as they let my injured pet go for 4 hours before checking her out and did not keep me updated. I had to call. They are not set up to take care of the animals coming in. Understaffed and the animals are the ones suffering.

Long story short we took our Frenchie here and they said he had a uti. We did a full round of antibiotics and he didn’t get better. We took him again the week before his vet appointment (we couldn’t get in quicker to our regular vet) and they ran several test checking for stones in his bladder and crystals so they said. They claimed it came back negative and gave us more antibiotics. 3 days later my dog was in distress and stopped being able to use the restroom. I took him to a different emergency vet and he not only had to go into emergency surgery he did have several stones. He had to have a catheter in overnight until they could preform the surgery and the vet told us his bladder was so enlarged it could have burst at any moment. I asked them if these stones would have been visible 3 days prior and they basically said they don’t see how they could have been missed since there was several. If I would have listened to blue pearl my 1 year old Frenchie would have been dead. I will never take my dogs here again!!

I had to rush my dog there on Tuesday...she was bitten...the staff and especially BEN were amazing...his compassion and people skills were SO PROFESSIONAL AND AMAZING..Office manager TOP SHELF ALSO SHE WAS KIND AND COMPASSIONATE..THE VET WAS AMAZING..THE covid procedures were awesome...Just THANK YOU ALL AGAIN..LOVE GIANNA THE CHIWAAWA..❤❤❤ AND THANK YOU FROM JENNIFER AND TONY...YOU SAVED HER LIFE ..

Being a technician, I would’ve never thought that I’d have seen my self using an emergency service because I figured that I could just bring my pet to the hospital that I was employed with to take care of my pet. But of course, my cat was having complications on a late Sunday night. The staff at BluePearl Brandon was able to see my pet right away, and show me the utmost care and compassion. It was a tough decision to give my friend of 14 years the peace that he needed, but everyone assured that I was making the right decision. Special shoutout to Danielle and Dr. Lacqua for everything. I’m so glad to have brought him to you guys.

I am so happy to have gone to Blue Pearl. Unfortunately, Tod crossed the rainbow bridge that day, but Dr. Hoch and staff were wonderful through this difficult time. They were very caring & understanding and were very caring and gentle with Tod through the transition.I had called another facility prior to contacting Blue Pearl and they were very cold over the phone. Bring him in and well see what we could do is what my husband was told on the phone. Calling Blue Pearl was like we were calling someone who has seen Tod everyday. They were very concerned for him and us.I highly recommend Blue Pearl! Dr. Hoch & staff are amazing.

Cat was in distress with urinary problem. Called and arrived in about 25 minutes. Staff was exceptional from reception to tech to Dr,. Lang. This particular Blue Pearl has always been an excellent place for us.

Very disrepctful and refused to treat my dog with out money they are only money hungry i offered to pay them next week and they said no money up front so they let my dog die cause they refused her

Hi I was here yesterday with my bunny, unfortunately who had to be put down. Yesterday was Sunday and no rabbit specialist was open for me to take Co. I knew she was going to pass, blue pearl is 42 mins away plus the traffic we had from my house and in that time she wasn’t doing well. I didn’t get her name but the girl in the purple hair was with us and I give her service to us a five but it was just so expensive, I had to let her go because of cost. 1354 just to try to diagnose, excluding treatment. It was the only place that was open so I couldn’t go anywhere else. 125 just for the doctor to see my dying bunny. 500-700 if they were to try cpr. Prices are just too much, I just wanted my baby to be okay.

Worst traumatizing experience ever! Paid 300$ for them to basically kill our pup that was trying to pass through birth canal. I have been depressed ever since because the puppy had a strong heart beat an we were told to try an see if she could push on her own even though she had already been trying for 9 hours an the vet even confirmed that the puppies heart rate was slowing inside the womb, Then they finally gave her meds to help with contractions. Then when the puppy was finally delivered, they spent less then 45 seconds trying to revive it. Her excuse was that we should have reacted quicker an that it was already to late. An that at least we got two out of 3. I was devastated. Our puppies were healthy an alive until we left this place. The picture I posted is disturbing but it’s proof of a healthy newborn who’s life was taking out of careless and greedy people. Not to mention but they kept insisting that we go home to see if she could push on her own when clearly, concern is 4 hours between pups! It had been 9! Wish I could rate them a zero

Kind and polite, took great care of my little girl, thank you.

I wont go into details....I did, and my post was removed. Im upset over the lack of compassion I experienced at this location. We have been a customer of Blue Pearl for many years. We love our dogs, and as they all start ageing we have many times usedtheir services at 2 different locations over the span of 23 years. We wont ever visit again. Thankfully for those of us in Brandon there is another animal emergency facility directly across the street . Its where we will be going next time.

I had to rush my kitten to Blue Pearl because of a swollen and infected eye that came on suddenly. The staff was wonderful and caring, didnt even get annoyed when I called multiple times overnight to check on him. Yes it is expensive but well worth the money. Thank you for the AMAZING service and being able to be there for those unexpected emergencies.

I have to say BluePearl was absolutely the most amazing emergency animal vet my family could ask for! They took care of our little Sushi like he was there own! Kristen and Courtney in the front office went way above and beyond for us and took care of everything with no questions asked!!!! I really couldn’t have asked for a better experience when it came to our pet emergency ( poor sushi) every single one of the staff that I encountered just amazed me!!!! I wish I could give more than 5 stars ! We are so happy to have our kitty home ( with all 4 legs)! I can’t express how thankful we are!!!!!The Pelfort family !!!!!

Cant recommend there services EXTREMELY HIGH DOLLAR VET CARE.Had to use them 03/08/2020 and they wanted 8900 to 15k to remove our dogs spleen which was scheduled to be done 3/11/2020 by another vet and the cost was going to be 800 to 1200. So not to speak one sided of the story here is what happened. Our dog had a growth on his spleen which was not known if it were cancer or not. So at 6:45 Sunday morning something happened he was laying on the floor next to our bed and he all of a sudden started thrashing about on the floor trying to get up but couldnt. At first we helped him stand up and he seemed to walk it off like nothing happened about an hour later he wasnt looking well so my wife rushed him to Blue Pearl since they were open. After examining him they said his abdomen was full of blood and they needed to perform surgery to stop the bleeding. They also said they would have to reuse his blood in the abdomen because they didnt have enough on hand. So they give my wife a starting price of 8900 dollars and told her that was a starting point but could go higher with after care of a couple of days. I understand there open on a Sunday but that is of there choice and Vets wanna know why people dont wanna use there services well look at the cost for doing so. I get this was an emergency but we can not afford that type of vet bill and we had to decide whether to approve surgery or have him put down well you get the picture so we had him put down. So the cost total after the whole ordeal was 855.55 so at this point Blue Pearl made a hefty chunk and for me personally I cant say I could recommend them especially after being told 8900 to 15k. All I can say is stick with your vet if you trust them and when an emergency comes up contact your local vet. Not saying the vet who looked at our dog is bad but the prices the practice charges is beyond reasonable.

.PLEASE READ...This may be long but very important. My husband and I brought our dog in on Saturday morning, Jan. 16,2021.She hadnt been feeling well on Friday, threw up Saturday AM, with an older dog, we felt it the best thing to have our Sammie checked out. The vet on that morning was Dr. David Hock. He told us that he felt nothing was wrong with Sammie ,in his word he told us she was okay and PULLING some employees thru the office, that sometimes older dogs dont feel good and that he felt she was fine. My husband felt he wanted xrays ,blood work done to make sure. Of course they said they found kidney stones...needed to charge our credit card over 4,000.00 dollars feeling she may have to stay over night. Okay, we all know that emergency vets costs are high..so ok. Next comes in Dr. Jessica Weeks, and I say DR. lightly. She called and proceeded to tell us that one of Sammies kidneys was dead, shriveled up like an dried up prune ..her words, that this took years to get this way. She proceeded to tell us how old Sammie was and basically that she was in kidney failure, had one functioning kidney. She was obsessed with her age , over and over again telling us ..HOW OLD she was. NEGATIVE.. Weeks felt that Sammie would never make it thru a surgery she was in kidney failure OLD OLD OLD. When my husband said he may want to take her to UF animal Hospital, they couldnt get Sammie out of their care fast enough and how Vet Weeks talked. I could not get Sammie fast enough. When I arrive to Blue Pearl, after giving calls to my husband so he could keep them updated of my arrival, Sammie came stumbling out to me hardly able to stand and walk. I ask the attendant was Sammie medicated, she very smartly answered me.. Nope ,this is how Sammie is. AHH no that is NOT how Sammie is. My husband was taken back at her appearance when I met him half way up to Gainesville .When we arrived at UF, she was SEVERLY dehydrated, after Pearl said to me when I called to complain, that they hydrated her. Blue Pearl NEVER check her urine for infection.. which UF told us in minutes she had a SEVERE urinary Tract infection...but the greatest news was.. BOTH of Sammies kidneys were functioning, but infected. The only thing Blue Pearl was right about was a stone in her urethra. Sammie was operated on to put a screen in so she could pass the stone, she made it thru and in short, her BOTH working kidneys are functioning and her enzymes levels are dropping back to normal. So As Dr Jessica Weeks told us a kidney was a shriveled up prune and dead..it is functioning and alive as is Sammie. Because of Jessica Weeks poor and incorrect diagnosis of our animal, if we listened to her GRIM outlook of our dog, Sammie would not be here today, and I would be picking up ashes instead of our baby in a few days. Thank God my husband didnt listen to the Drs opinion and her poor, inexcusable way we feel she attended to our dog .When I called on Tuesday and talk to Merrilee about this ,she told me that Sammie was medicated when I picked her up...REALLY ??? I was told by an assistant.. Nope thats how Sammie is...and to top this off, they kept half of our money for what ???.Then Merrilee wanted my permission to get Sammies records from UF. .lol.. are you kidding me...NO ...you didnt want to care for her in Brandon and now you want to see proof ?.NO ..heres the proof, My dog is alive and recouping ,with both, yes 2 functioning Kidneys because of UFs great care and of our dissatisfaction of the care and wrong diagnosis by Dr Jessica Weeks and crew at Blue Pearl in Brandon. I thank god my husband stood ground for our dog and got her out of the care of Blue Pearl. .and the money...Im not holding my breath, Merrilee is going to talk to the board to see what can be done.. But we have our Sammie alive. .Blue Pearl cant take that from us

My husband and I had a wonderful experience with Blue Pearl - the vets, the staff - all were really kind and informative. I do not believe that animals should suffer- especially when the end is in sight. The staff never pushes for expensive treatments that will cause our “fur babies” pain at the end. They always give us options, but don’t pressure us. We gave my elusive little Reese a peaceful end tonight. She went in my arms after we all said goodbye. Thank you so much for all you do to help us care for our little ones.

They salved my pet.

The worst vet hospital ever. When it was time to part with our pet they were not compassionate, they were degrading, and rude. Called ahead about our dog and the situation we were having along with the personal cremation option we chose. After arriving and waiting for 20+mins we had to reexplaining our situation and our options.We were then rudely yelled at that our dog was suffering and then she was taken into the hospital without us. We then had to explain for the THIRD time what we wanted (private or comminual cremation etc) then pay while our dog was taken back. This is not the place if you love your dog because they don’t care at all !

Just moved here and had to take my guinea pig in for an upper respiratory infection. We had gotten him the day prior and I quickly discovered he likely had a URI. They gave me two estimates, first one was just about $275 the second was $650. First estimate was for subQ fluids, exam and antibiotics. Second was all of estimate one plus X-rays. I’ve had plenty of guinea pigs to know what was going on so didn’t opt for the extremely, ridiculously overpriced X-rays. Vet says URI and tells me to keep him on antibiotics for two weeks and try to get him into a primary vet within three days. Well, I couldn’t get him into any local vets that quickly due to being a brand new patient and it being the week of Thanksgiving. After a few days, I realized that they didn’t give me NEARLY enough meds for two weeks. Hardly enough for one. So I called them to get the remainder thinking this is obviously a mistake because why would any vet in their right mind want me paying TWICE for the same thing? I was told that I was supposed to get him into his primary vet, despite me explaining to the vet there that A) we had gotten him the day prior so did not yet have a primary vet for him and B) it’s the week of Thanksgiving. Tristan, the girl on the phone told me I could have gotten him in at the BluePearl vet in Clearwater... Clearwater... absolutely nowhere near me. Suddenly it became perfectly clear to me why they did that. It’s all for money. Way to prey on suffering animals. Thoroughly disgusted by this practice.Could have made quite a few bucks from us too, seeing as we have to make ER visits with our dog who has epileptic cluster seizures. Sadly, we will never have a normal life without ER vets because of it, but will be going to Fetch or literally anywhere else before paying this money hungry, greedy establishment again.

The staff saw me quickly on a Sunday morning for an emergency visit for my 13 year old terrier mix.Staff was professional and kind, excellent emergency care.

2 years ago I rushed my dieing Bearded dragon from Orlando to BluePearl in Brandon. Not only did they save my little dieing beardie baby but 2 years later he is extremely healthy. They kept him 2 nights and kept an eye on him. I dont care the cost, they saved one of our family members. You guys rock!!

I brought my dog Maggie to Blue Peal Brandon on MLK 1/20/20 to be treated for an allergic reaction. The front desk staff was very kind and showed me compassion. Maggie was seen by a vet almost immediately and I was taken to a nice and clean private examination room. Dr. Rodriguez was very informative and asked me for my permission before administering any treatment to Maggie. Maggie was able to receive the help she needed and Blue Pearl sent all records to my primary vet for documentation. Overall I recommend Blue Pearl to anyone with a serious emergency.

My family has taken our pets to Blue Pearl a total of four times. The first three, they were able to save/cure our beloved family members. Unfortunately, the last time the better option was to go for euthanasia rather than treatment. Despite this, I have nothing but praise for the people who work here.They have always been very honest and up front about what sort of testing needs to be done and how much it would cost. The technician who I most recently dealt with was very kind, gentle, and didnt try to force a decision on me that would land them more money. She also wasnt afraid to use medical jargon and let me know exactly what kind of treatment was being given to my cat.They will take a pet that is obviously ill and in need of attention BEFORE making you sign anything. Ive had problems with this at other emergency clinics.They also allow you to take your deceased pet home and bury them, which is very important to my familys religious beliefs.During my visits Ive seen them taking care of injured wildlife at their own expense.Overall, if you have a pet that is in need of immediate attention, dont hesitate to bring them up to Blue Pearl, specifically the Brandon location. It can be very pricey depending on what needs to be done, but worth it if you can afford it.

This review is of my experience with Dr. Jen Coyle from the oncology department only. It tears me up to write this so I will try to keep it brief. My dog had cancer and was under the care of Doctor Jen Coyle for just under a year. I found her to be the most intelligent, straight forward, humble and compassionate doctor I have ever met. She is funny, down to earth and a truly beautiful human being. I hate the circumstances of our meeting because shes the kind of person you want as a friend. She gave my sweet baby and my family excellent care and I can never thank her enough. If we called her she never failed to call us back. It might have been later that evening or the next morning but she always called back and always took the time to explain whatever questions we had. She never rushed us out the door like she had a lot of people after us (Im sure she did) and was to busy (she probably was but never made us feel that way) No, she took the time with us to explain what she did that day, what we should expect what to do if, etc.Two things: 1. My sweet boy had to be euthanized due to a non cancer medical issue that could not be corrected and that was killing him. This had nothing to do with Dr. Coyle, Blue Pearl or anyone or anything else. 2. Halfway through his treatment I asked Dr. Coyle how long she thought he had to live. She told me that was beyond her pay grade and she had no idea. Then she said not to concern myself with that. Not to worry with that now. He was here today and thats what matters. Enjoy today. Celebrate what you have before you today. Worry about tomorrow, tomorrow. Be present with him today. Best advice I have ever been given. My best buddy and I didnt go sky diving or Rocky Mountain climbing but we did our own thing and I will forever we grateful to her for what she told me that day. Blue Pearl is lucky to have such a person as this in their employment and I was lucky to have her for our vet oncologist. I havent been able to thank her for all she did yet, Im working on it and this is my first step to getting there. (Its hard losing a pet who was also a best friend.) Dr. Coyle is truly a remarkable person. She is what every doctor, (human doctor or animal doctor), should strive to be like. She is the gold standard for all around excellence in her knowledge and her humanity. As highly as I think of her, I wish no one ever needed her services but sometimes we do. Should you find yourself looking for a vet oncologist shes the one I would recommend and return to. She is truly one of a kind.

I have had to bring my pets multiple times to Blue Pearl for emergency. I have always been treated with care and compassion. They are caring with the animals and open with options and potential costs involved. I unfortunately have had to put several pets down and each time has been a very peaceful experience. Very good at the process for care of your animal and owner. I cannot day enough good things about Blue Pearl. All must realize they are Emergency Vets. They do not provide routine care, so yes, cost is a slight bit higher than regular vet. But when your pet needs care on holiday, night time or weekends, they are there for you and i appreciate them so much.Boo, Cece, Hermoine, and Nicholas appreciate your care for peaceful euthanasia, and we appreciate your compassion when we lost our pets

These guys truly are amazing!!! My dog got some bad surgery work with stitching after he was fixed, and then his stitches came out. Ive been in and out multiple times. They are always smiling, warm, caring and quick. I truly appreciate this facility and everyone that works there. I would highly recommend them to anyone. Apollo thanks them and so do I!!

If I could give this less than one star I would, we brought our 6 month old kitten in for emergancy care due to him showing signs of being sick, they didn’t let either one of us in to be with him nor did they let us talk to the vet they only asked us how much we were willing to pay and did not tell us what was wrong with him until we asked numerous times, I will be telling all friends and family not to visit blue pearl for compassionate care.

I had a bad experience with a wildlife rehabilitation drop-off. I have now been informed not to bring wildlife here by rehabilitators.I brought in a baby rabbit. The tech dropped the baby rabbit who was in a tied canvas bag (I did not want to handle it more than I already had, and it was secure in the bag), and it ran off into the bushes a couple of feet away. It was night, so we were unable to find it. The tech did not say sorry for dropping it and right away starting making excuses, saying it was too old anyways and would have been released anyways and they would have never taken it. I understand she probably was nervous and afraid, but you do not have to be rude and state things you do not know. I wasnt mad at all, it was in a canvas bag for god sakes. If anything I should have ensured she had a better grip and warned her better.Yes, many rabbits are brought in too old; rabbit babies are often just juveniles that do great on their own and are not too young to be independent. This one was too young to be on its own. I confirmed with a rehabilitator via videos and pictures (and I have raised rabbits so am generally aware of ages) before bringing the rabbit in.Additionally, I eventually found the siblings in my shed. I took them to a professional sanctuary, and they told me never to bring wildlife to Blue Pearl; they stated they have unreliable quality of care for wildlife. The sanctuary also said, without a doubt, the rabbits were still just too young to be on their own.I hate writing this review, but I want to share the experience so it can be improved upon and others do not make my mistake. I wish I had just waited until I found a rehabilitator.

Im sure they provide necessary care after hours.. but it is pretty despicable that they charge $49 for a plastic cone collar when every other vet charges $8 to $10. Thats just plain taking advantage of people in an emergency.

Our puppy got into his dog food bag and had extremely swelling in his belly. We took him to get checked out at 1AM, and every person we spoke to was so bright and kind, despite it being very late at night. They checked out pup our, and released him back to us, saying if his swelling didn’t go down, to bring him back in the morning, and they waived the exam fee for us so we wouldn’t have to pay twice potentially!!! We were stunned, because we were totally prepared to pay! We were very blessed by their kindness! Loved the entire experience of bringing our puppy here, even though it was scary to see him so sick!

Blessings and many thanks to the Vet and staff that worked on 3/21/2021 at the Brandon location. May God multiply your blessings!!

Blue Pearl provides dependably good emergency care. We have used them several times for our dog. They also performed surgery for her mast cell tumor. Although they were not able to get clean edges, they did a solidly good job given the challenging location of her tumor. I wish they were not so expensive. Its hard to manage the extreme expense of their services.

The vet literally didn’t want to give me the time of day. Don’t waste your time here. I found a badly injured kitten in my backyard rushed her here and was really wanting to keep her but she was gonna need a lot of help so I asked for an estimate on how much the procedures would be to see if I could afford to keep her and the vet literally wouldn’t even give me that unless I payed $160 for the vet visit like I’m not gonna pay $160 for a cat I may not be able to keep because of her injuries. No care about the patients what so ever.

I had an emergency visit around 3:30am.I called so many times to inquire about my dogs allergic reaction and the ladies on the phone were so patient, calming and kind. Once I finally brought my puppy in, the Dr. And team re-assured me that everything was ok and followed all the safety protocalls due to Covid-19. My puppies visit didnt take long and she was released from BluePearl with the allergic reaction under control! She looked and acted so much better than when I brought her in. I am thoroughly impressed with BluePearl and plan to recommend to friends, family and the golden retriever groups I am associated with. Thank you BluePearl !!

Killed my cat and costed me 600$

First time pet (Dog) owner and from these reviews I refuse to bring my baby here !!!! Smh money hungry careless people such a shame!!!

I don’t usually post these—but feel that I need to let people know the poor care that is delivered at the Brandon location. DRIVE TO TAMPA! Dr. Weeks and her incompetence is a danger to our pets. She does not know how to interpret blood work, xrays, or ultrasounds—and is pushy about recommending surgery. After 7 hours (during which I waited in the car in the parking lot for answers), 2000 dollars, and no answers, I pulled my pet and brought her to the Tampa location. My pet was then diagnosed with something Dr. Weeks “ruled out”. Dr. Weeks has documentation that is so poor that it borders on unethical. The bedside manner at both locations could use improvement but at least Tampa vet appears to have at least minimal competence.

Great experience even though it wasn’t a good situation with my dog. All the staff is compassionate and kind. Every one of them took the time to explain and ask me if I had any questions. No pressure. I highly recommend them and would give them a million stars if I could. Thank you!

I went here as an emergency because my cat was attacked by a dog they took x-rays without asking then Diagnosed her with a broken pelvis and said that if she didn’t start to urinate soon she would die meanwhile according to the vet she was urinating all over herself. Later that week we took her harmony vet care and they said that she did not have a broken pelvis. Blue pearl had lied to us about a broken pelvis just to get moneyI recommend harmony vet care they were awesome and are Non-profitable because they really truly care unlike blue pearlI would rate 0 stars unfortunately I can’t

I was very disappointed with the client service here. I came here because of an EMERGENCY. Starting off with the receptionist, Angie, who kept asking me the same questions over again and seemed to forget why I was bringing my dog in. Then after waiting 40 minutes, (after my dog was taken in without me) I called to see what was taking so long because I knew they had to call me first before administering any medication or doing any kind of treatment. The technician told me that the doctor had still not seen my dog and was with another animal doing an ultrasound at the time. It may not sound like a big deal but I know my dog has severe anxiety and hes only 1 year old. After about another 15 to 20 minutes I get a phone call saying their finally done. The point is if youre not going to let me in the clinic with my dog then there should not be a 40 minute wait for my dog to sitting alone in a room terrified with anxiety. I should have been updated instead of having to call too.

My Murphy was very sick. We thought it was his salivary gland which does in fact need to come out but......it ended up my Murphy was not absorbing protein -- somehow the protein is leaving his body. The gland specialist immediately got in touch with Dr. Otte the internist, she as gracious enough to work us in. All I can say is WOW - A ten is not enough for a review score. I would have to give them a twenty. The time they took with Murphy and explaining everything to us was amazing. They had to keep him overnight but before they admitted him they gave us a high and low cost for everything they wanted to do to diagnose my precious Murphy. There were NO surprises the next day when we went to get him. Now for compassion - I could not believe the level of passion they they had for us and Murphy. I never knew they had specialist for dogs. I was treated with compassion from seeing the receptionist, to seeing the doctors to the vet assistants. I would HIGHLY recommend them to anyone with an animal they love dearly.Ray and Lorraine Belanger

My 17 yr old Cairn Terrier had been aging gracefully until last Tuesday evening when it became necessary to make the final decision. Thank you so very much for providing his care at a crucial moment. The staff was kind and compassionate as they provided professional care at his end of life and when I picked up his ashes and paw print. Thank youfor being there.

My cat got hit by a car and all they was give him fluids and a dose of pain meds and said we can’t help him if you can’t pay. They couldn’t even give him a dam X-ray. I’m so depressed 😞☹️ He can’t even walk

Even though Blue Pearl was not able to see my dog today because of my situation, they did help out temporarily, and did me a huge favor at the least, considering my dilemma. They treated me with respect, and I could tell they cared about my dog. They also were very knowledgeable in their practice! Thank you, Dr. Madsen!

Waiting in the parking lot for 15 minutes with a severely dehydrated cat with Kidney disease and no one seems to care enough to come out. Went across the street to another emergency clinic and they buzzed me right in and took care of him immediately. I will never go back here and im telling everyone I know to avoid this place

Outstanding service and compassion. I took my 19 year old fur child there because I knew it was her time to go. They were very caring that night. When we went to pick up her ashes, inside the bag was a clay piece with her paw print and name , a card , and a plant based heart card. Very thoughtful

I felt like my dog was taken care of and I had found an emergency vet hospital I can count on. The vet was very sweet and explained everything.

We took our pet in who was in critical condition. When we arrived they separated us from him to stick us in a room and start giving us estimates. They wanted us to choose the level of care they wanted them to proved low quality level care would’ve been $1500 and high gold standard quality care was $4000. Unbelievable that they make you choose a quality of care. They don’t care for our pets they care about their money. We were broken. Then to charge me $115 for a consultation. What consultation? All we did was sit in a room and cry and talk about how much money I would give you! We left and took our puppy to another hospital in Tampa where they did provide except services and saved our baby’s life! BEWARE NEVER GO HERE!!!!!

Have avoided emergency pet care for my boy Zeus for 12 years until a couple days ago when he somehow broke the nail on his back foot. He was bleeding ALL OVER and it would not stop. Not many options at 10pm so I decided to take him in. The reviews of both ER vet locations in Brandon made me lenient but I decided on Blue Pearl. Carried Zeus in and they got right to work on him. Intake people were very nice, showed concern, and made things easy. Vet was nice, explained what they did, follow up, and answered any questions. We were in and out in less than an hour. It is pricey but sure beats the alternative of waiting until morning for the regular vet to open and letting the old man bleed non stop. I hope I never have to go back but would recommend in an emergency situation.

I feel like this review will be more of the same. But I feel I should add my experience. I had to rush my pup to blue pearl on a Sunday night. I was charged 600$ for the exam and an xray. Found out she had pyometra. Basically a death sentence without emergency surgery. The vet was very nice and very honest. She explained to us the diagnosis and also told us we could get the surgery done much cheaper elsewhere. But she didnt advise we take her home because of the severity off her condition. Unfortunately we were quoted (with the 600$ I was already charged) almost 6000$. As much as I love this dog, I dont have 6000$! We had no choice but to take her home and hope to find someone asap. We did. Another vet clinic who took her in as an emergency surgery, and did all the same things for 600$. A week later, shes doing great.I did give them 3 stars because they were very understanding and did give us the correct diagnosis so we could get her help at a more reasonable vet. I just dont understand how they expect normal people to come up with this much money

Brought my cat in twice for emergency exams. My first experience required an extremely long wait in between exams, tests, x-rays, etc. However, Dr. OHara was easy to calm my nerves and explain what was going on in easy-to-understand terms. My second visit was even better, my cat was seen quickly and the wait between exams and tests was minimal. Dr. Smart was extremely helpful and able to soothe my anxieties. Facilities are sparkling clean, quiet, and comfortable. I will be bringing my pets here for emergency services from now on.

These people will prove that they love and care for animals just as much as you care for yours, if not more. Everyone from the receptionist to the doctor was informative, doctoring and compassionate to our kitten and us. All questions were answered in-depth, and they will comfort your animal as long as they are in the office. The animal hospital across Lumsden has nothing on this place. They will treat your animal the exact opposite, so Id recommend anyone that actually cares about their animal to go to BluePearl. Dr. Pearce was intelligent, soothing, thorough and reassuring. Our cat was as happy as a cat could be under the doctor and the technicians care. Thank you all.

Blue Pearl are highwaymen preying on the vulnerability of desperate grief stricken animal owners. They will insist you need procedures, medications, tests and more that you dont, then send you home with less than a weeks worth of the meds you do so you have to go back where they get to charge you again for the same unnecessary examinations they already preformed. This place is the next best thing to being robbed. Enlist their services at your peril.

Our sweet guinea pig was not well. We rushed her in to Blue Pearl, walked into the front doors and was asked us what was wrong and took her back to examine her immediately. This was our first time here. The care and kindness that was shown for our sweet baby was immeasurable and truly appreciated. She passed before we got there, but Ms. Devin was kind and put Gracie into a box and talked with us. We truly appreciate her compassion for us and my daughter thanks her from the bottom of her heart for helping her with Gracie.

I cannot day enough about Blue Pearl - I recently had to put my baby chihuahua down as she went in heart failure. The staff were so kind and compassionate in assisting with the painful process.I had another emergency situation with another one one my babies Gigi last Friday night - she choked on a jerky treat and it was lodged in her little wind pipe.I called ahead, and Emily and Minchin they staff were waiting and ready to help her.While we waited patiently, I knew she was in good hands. Emily returned with Gigi and said she was just fine, and there was no charge!Thanks Blue Pearl for taking care of us so well and actually being compassionate and caring!Sofia Mayo

Went to vet with my cat to have a rigid rhyno scope put up his nose and was charged $150.00. All Dr. Otte did was open his mouth looked diwn his throat and develope a repoire with the cat Now mind you they told me not letO the cat eat or drink past 10pm just to turn around and tell me he had to have bliod work done. So in fact she did nothing

My dog Leia had eaten something that was stuck in her and clearly was blocking her from going #2. I called my vet after hours and she recommended that I go to an emergency vet. I checked two different vets in the area and Blue Pearl had the best reviews. Since I currently run 2 companys I have an appreciation for hearing BOTH sides to customer complaints and found that the few negative reviews were addressed by the Blue Pearl office manager directly with the review in the response section. This showed me that Blue Pearl, though not perfect because no company is, cares about addressing these issues. So I went in that evening. They took us right in, the doctor came in within 10 minutes and asked LOTS of questions which I love. The more questions asked the better chance to run correct tests and solve the problem. They took Leia back and within 30 minutes returned both her and the obstruction that was inside her.......a freaking Happy Birthday plastic sign that went on top of a cup cake that Leia clearly ate without our knowledge. It was about 3 by 1 and rectangular in shape. Poor dog was all dammed up. Anyway, Leia came back in the room bouncing with joy and to my total surprise I only paid the visit fee which was $99. AMAZING considering I was prepared to pay much more. What a GREAT experience and I highly recommend Blue Pearl and will be a very loud promotional voice when given the opportunity.

I cant say enough about this place. My fur baby Mr. Rudie was brought in a very critical state and from the moment I walked thru the door they were there to help. From the ladies at the front desk to Dr. Cathy everyone was amazing and understanding of me being emotional about my fur baby. They explained the treatment plan very thoroughly so I understood. And said call and check on him as much as you like and come visit him when you want to. Very caring people at this clinic and that means a lot.

Dr Otte figured out what was wrong with our dog and how to treat him after 3 other vets failed to do this. Shes amazing. Try her. You will LOVE her.

Only go here for emergencies. They will scare you into spending more for unnecessary and expensive options instead of doing the simple and right thing.

There aren’t enough kind words to describe everyone at BluePearl. My pet rabbit was so sick right before Christmas. I took him there to have him looked at. The techs and the vet were so amazing. The vet took her time explaining to me his illness. The way to treat him and the different out comes. She was honest and empathetic about it. Ultimately treatment was not the best option for him. They gave me the last little bit of time with him. I never realized how hard it would be to say good bye to a pet. BluePearl employees made it alittle bit easier. I will always remember the kindness they showed and speak very highly of everyone there.

This is a great pet hospital and the doctors and the staff are very friendly and caring. My parakeet was sick and dieing and they made my bird get well and healthy again.