I went here once for the service department awhile back to get an oil change because I was new to the area. I do not have a Cadillac but I do have a vehicle which has been suggested to use Cadillac dealerships due to the similarities and that they usually have someone certified for my type of vehicle. They are a bit pricey, but that’s to be expected, and normally the work matches the money. The oil change probably didn’t take too long but I did wait an extended amount of time for the vehicle to be looked over, which is a courtesy. The customer service was great.Why I give it 3 stars and why I probably won’t return is the enormous “suggestion list “ of work they gave me upon completion. It totaled upwards of $7,000.00.. Half of, if not almost all of the things listed, had been dealt with already at my previous Cadillac dealership. So do dealerships have a way to communicate with each other at all? Is a question I have.. I understand that there will always be up-selling for certain services and I didn’t press the issue, but it definitely doesn’t make the business seem trustworthy.Overall, if there is a major issue I might return, but for regular maintenance it won’t be worth it.

Just had my 4th best experience with Ed Morse Cadillac in Brandon. Eric in the service department was more than a 10 in customer service the two times I have needed service. I love my XT4 and the staff at Ed Morse Cadillac are great to deal with.

Corey was an awesome salesman! He was knowledgeable, professional, friendly and he fought to get me the best deal possible. I really felt like Corey was on my team. I had such a pleasant experience, it was smooth and efficient. I would HIGHLY recommend Corey to anyone looking to purchase a car.

I went for my last oil change as my lease was almost up. I ended up working with Austin because I wanted to test drive the newer models because I was in-between buying my lease or re-leasing. After talking with Austin and looking at the newer vehicles, I decided to go with a new lease. I got a lower monthly payment and $0 down!!! Austin was a miracle worker. I would recommend Ed Morse Cadillac to everyone!

In searching for a new car Ed Morse cadillac was very effective in making our dreams come true. The process was very easy from start to finish. Thank you Todd Kingsman for listening to detail and allllll the over the top extras in our premium luxury XT5. I truly love it ❤Sincerely yours,Osceola and Barbaranda Williams

A huge shout out to the Ed Morse Cadillac Brandon’s service department, and my Service Advisor, Eric! We have taken several of our cars over the years to Eric, and we always leave very pleased. Eric is knowledgeable, fair, kind, and efficient. We have great trust and confidence in him. He is an asset to the department and the company.

This was the best car-buying experience I’ve ever had in my life. My husband and I were amazed at their attention to detail and going above and beyond. We went to 7 dealers that day. We arrived probably 30 to 40 minutes before closing time and they all stayed through our test drive, bargaining, financing, and preparing our vehicle to take home. They were quick getting everything done.When I’ve purchased vehicles in the past, you would spend all day waiting for them to get anything done at other dealers. I wish I had found this dealer first that day.Thank you TODD KINGMAN and your supervisor and finance officer and detailing gentleman for going above and beyond through the whole process. I would definitely recommend this dealer to everyone. As an added bonus, the vehicle we purchased is the best ride ever!I’ll never agonize over buying a vehicle again as long as this crew is employed there.

Our complete satisfaction at Ed Morse Brandon stems from working with 2 people: Jason Savoy and Matthew Peavy. These 2 gentlemen absolutely had a tremendous effect on our decision to return to Ed Morse Cadillac in Brandon, FL to purchase another vehicle. We would like to say many thanks to both of them for their positive attitude, advise, and exceptional service with regard to our latest purchase. My Husband and I have a great deal of respect and admiration for the way we were treated by both of them - Impressive in every way!As we all know, purchasing a vehicle can be stressful. The employees at Ed Morse Cadillac in Brandon have a way of making this process simple and easy, which is why we have done business with them several times in the past. My Husband and I arrived with a checklist in mind and the employees at Ed Morse instantly began to address our needs, making sure that everything we wanted and needed was met. They immediately began to focus on the details. Matthew worked tirelessly to help us find the perfect vehicle- which is what we left with. Jason worked just as hard to get us the right price which was affordable to us. Steve answered all our questions with regard to the paperwork. Everyone there was extremely cordial, knowledgeable and helpful. Again, simple and easy.Carol A Boschetti

Ed Morse Brandon is absolutely the best from sales, to service to friendliness!Never before have I praised a dealership!Well deserving here!Shawn knew my requirements and made it happen!And service: impeccable!

Just purchased a used Cadillac from this dealership yesterday. What a great experience we had. Thank you Jose and Curt for all your hard work getting us the number we want.

We are more than pleased with the experience of purchasing our first Cadillac at Ed Morse Cadillac Brandon. Nate, our sales consultant, was very kind and remained enthusiastic as we test drove several cars. Nate and the business manager worked to get us as many discounts as possible. We were treated with respect the entire time and drove our new XT6 home within just a few hours. Two days later Nate answered my call for help while learning to use one of the many neat features on the car. He walked me through the process and told me to call anytime.

Really nice staff but we were not able to close the deal on a 2021 Escalade. They insisted on keeping their added “market adjustment” of $20,000 to the sticker price of $87k bringing the vehicle to $108,000. I am fine paying the sticker price and no haggling but I can’t justify an extra $20,000 because the car is “in demand.” I am sure they will have no challenge selling it but it was disappointing.

I’ve had my Cadillac serviced here 3 times and the service has been great! My liaison is Eric and every time I come in for a service he is friendly, knowledgeable, and remembers me (extra bonus lol). My loaner vehicle is always ready to go when I have been assigned one. The only reason why I put 4 stars instead of 5 is because service tends to take a while. I frequently bring my car in early morning and get the notice to pick it up around 4pm. However, since they provide a loaner I don’t mind. I will continue to come to this center.

Craig was the absolute best...he was very patient and answered all my questions! He is very knowledgeable about my model vehicle and ensured we were satisfied with the outcome.

My dream became a reality at Ed Morse Cadillac.... I would like to give a huge shout out to Randall Lovell for making this such an amazing experience!!! I have been working with Randall for quite a while and he knew exactly what I was looking for!!! The personal service was absolutely top-notch as he delivered my car to the house and we finished paperwork right at my kitchen table!!!! Don’t walk but run to Ed Morris Cadillac in Brandon and ask for my friend Randall, I can guarantee you WILL NOT be disappointed!!!!

Great dealership, very clean. They listened to me about a problem with the car and it was fixed. Great job, will be back.

I just purchased a used 2017 Cadillac ATS from this dealership and I couldn’t be happier with the service they provided me. My salesman was Randall Lovell and he was great, he knew everything about the vehicle and helped me figure out what financing options were best for ME. I would definitely recommend stoping in if your in the market for a new or used vehicle. Ask for Randall you will be glad you did!Thank youBrian Ancona#AskAncona

Very friendly and caring staff. Will go above and beyond for you.

Mike Murphy, my service manager is the best! Ive been in a Cadillac for years, and my service is consistently great!

Worked a Great Deal with Friendly staff. Very nice clean dealership. The original vehicle quoted before we arrived was actually not available for sale....but they made a better deal on a similar model.

Very satisfied with all aspects of my appointment.

We recently purchased a new Cadillac XTS 400 from Ed Morse Cadillac in Brandon. It was a great buying experience. Our sales rep was easy going, taking his time with us and making the overall buying experience a smooth one. We did not feel any pressure in the process, something that we have experienced in the past from other dealerships. If you are in the market for a Cadillac, I would definitely recommend checking this place out for a potential purchase. All good, in all respects!

We purchased an Escalade from this dealership and are not happy with their service. When filling out the app they put the wrong income information, we make more. So one bank denied us, even though we make way more than that. We received a call about whether we were happy with our purchase and told them we were not and they said we would get a call back. Did not receive a call. Then we mailed them a replacement check for the down payment, and it took 10 calls and several complaints to find out where the old check was to make sure it was shredded. By then, we had to call our bank and pay to have it cancelled. After all of this, they then chose to hold on to our plate because we owed $23 since the finance department did not charge us the amount. I had an expired temporary tag for 2 weeks before I received my new one.

Todd.. is the name you need to know.. hes very knowledgeable and most importantly.. he listens to what it is you want with the purchase of your vehicle and make sure you get the vehicle tailored to your wants.. and needs.. he doesnt rush you into making a decision.. he is the ONLY reason I gave top scores for that dealership

My experience with the service department has been favorable over the past few years for two vehicles. The staff seems organized and professional, although the wait time for standard services like oil changes could be reduced. Concerning the sales section, the experience was positive, but I ended up buying from another Cadillac dealer due competitive pricing, less fees, and a good trade-in value. Ill continue visiting this business as long as the standards do not degrade.

Excellent, professional, can do attitude 👍😀👏🙄😉😄👍😀👏🙄

The whole expers great. I never felt pressured. Me sales rep was told me about my options and never rushed me to decide what I wanted to do. I highly recommend Ed Morse Cadillac in Brandon.

Ed Morse Cadillac in Brandon Is awesome. If you looking for a great vehicle and a great service center, contact Mike Murphy He has always kept us informed and had my vehicle completed when he said he would.

Ill never take my car to this dealership again my car was sitting there for two weeks never got fix I pay $175 for nothing. The person that took care of me was trash and needs to quit and go work at Walmart. I took my car to a shop and they fix it in 2 days...

Best car service experience ever. Thank you Michael Pullaro.

The ads online are misleading. When it says you can get a lease for 329 per month w/3600 down, it really means 7000 down given all the fees etc they charge.They are not upfront with the TOTAL FEES you will be paying on a lease. There are many and only listed on the contract after youre ready to sign & leave. Get the contract up front & make them cover it a-z.I love the CT4 and the sales person was friendly etc but the sales manager was short on the phone when we had questions and hung up in a hurry to do something else. Never once came to see or meet us etc.The finance person was very good and tried to clean up the mess prior to signing the contract.More training of sales people & sales manager is needed in my opinion

Everyone I interacted with at Ed Morse Cadillac Brandon exhibited the highest level of customer service excellence. My service consultant, Michael Pullaro went above and beyond to ensure that my first experience was a positive one. He was extremely knowledgeable on the product and took the time to explain everything to me in detail. Everyone there makes you feel like part of the family. They even shuttled me over to the mall while I waited for my vehicle. My vehicle was in mint condition when it was returned to me and feels like Im driving a new car. If you are looking for the highest level of professionalism from the service team, compassionate consultants, and an all round grade A experience, choose Ed Morse in Brandon for all your Cadillac needs. I would recommend them wholeheartedly without reservation.

I just purchased a Alfa Romeo at Ed Morse, and the customer service was A++ , very friendly and knowledgeable with what they do ,specifically Austin DeVall, the sales guy who took care of my purchase. He was very friendly and took care of all the little issues along the way. Way to go Ed Morse Brandon.

Very good customer service with Eric!

Bought a fiat from Vareen. Great experience.

Great place, great people and great service!!!

Weve purchased 3 Cadilacs now from Ed Morse. We live 7 hours away. We wont shop anywhere else. No need to look anywhere else, they cant be beat.

Ver good service. Made a deal that I expected. Would buy a car here again.

STAY AWAY!! We bought a new 2021 Xt4 took it home and 3 days later they claimed we dont qualify for an incentive so they charged us an extra $1,000 from the original deal so we took the car back and got our trade back. They will rob you blind too so I will never do business with them again!!

This dealership is clean, very accommodating, and just great to work with. My Sales Consultant, Austin DeVall, was WONDERFUL. He found me what I wanted, was very knowledgeable about the vehicles, and wasnt pushy. I also was in a bit of a rush and had a time I had to be out of there. He was very helpful, and offered multiple choices to assist me in my purchase and my time constraints. I didnt think it would happen, but he got me out on time. Thank you Ed Morse Team and Austin DeVall.

I did a walk-in for service. I explained another situation happening to my suv, and my Service Advisor, Mike P jumped right on it. He assured me it will be taken care of in 1 to 2 days.. He was absolutely correct.. The courtesy wash could have been better tho.

Corey was a great salesman. Very professional. Outstanding service.

16 weeks ago on December 4th, I sat down with Jason Savoy and built a 2021 Cadillac Escalade with every option available including 4WD Totaling just under 110k with no “Market value” fee, expected delivery in 6 weeks, 2k deposit. 6 weeks passed with no calls with updates. I called and was told there was no updates on progress. I waited another week and this time decided to go in. I was told that the black wheels was what was holding it back from being delivered, so I removed the option. I waited another 2 weeks and stopped by for an update, this time I was told that the “Super Cruise Control” was what was holding it back from completion, so I also eliminated that from the SUV so it could speed it up. A couple more weeks later I sat down with “Store Manager” Jason Savoy, says “I’m glad you stopped in, looks like the trim package you ordered is what is holding the SUV from being completed” again I agree to the order change to maybe get the vehicle at some point. The more time that passes, the more I see the 2021 Escalade’s, they’re all over the roads and a lot of them are the exact color and model I ordered. March 17th the sales man Sean Michael gives me a call telling me an identical model and color just arrived and I should come in to work the deal. I stopped in the next day and agreed it was very close to what I ordered just missing a few things such as 4WD, ONYX Package etc. I was assured Jason Savoy would “take care of me, and not over charge” later in the day I received the offered numbers and that wasn’t true. 20k over Sticker price! They added a 10k “Market value” markup, added the highest interest and are under paying for the Escalade lease I’m turning in, which was sold to me by them 3 years ago. I’ve been receiving multiple offers in the mail from GM encouraging to trade up to the new Escalade however Jason Savoy at Ed Morse Cadillac Brandon chose to treat me as if I was just another desperate know nothing buyer. I came in with my family to discuss how these numbers came to be and what can we do to move forward and from the minute I walked in he treated our conversation as if we were arguing. Gave me short and rude responses when all I wanted was to have understanding so I can in return make an intelligent decision. He told me “Sell your truck to whoever is willing to pay more”. I said since I don’t want to pay 20k over sticker price, how long is the truck I ordered 16 weeks ago going to take? he pulled out a stack of folders and slammed it on his desk and said “All of these people are wondering the same thing!” He then proceeded to tell me rudely “What I’ll do for you on Monday is refund your 2,000 dollars!”. I could not believe the treatment I received when I’ve been a customer for the past 4 years and I’m continuing to want to spend money with them. My 5 year old daughter asked me in the car after we left “why was the man mean to us daddy?”....

Great dealership which provides professional and excellent service.

Randall Lovell was very helpful and very knowledgeable of the product. Jason Savoy was very helpful and understanding of our needs. I truly appreciate you guys working with us. Anthony Cubero was very good at explaining the paperwork and getting us in and out in a timely manner.Thank you

I own and operate a mechanics shop network back home and I ran into trouble with our own vehicle having engine failure here in Tampa during our road trip. I knew what the problem was as I had my diagnostics tools with us, but didn’t have the tools with me to fix the problem as it was internal engine failure.The repair with extended warranty approval should have taken a week at most, but this nightmare lasted 3 weeks. To start, they sat with our vehicle for 2 days untouched, even though we informed them at the beginning we were trying to get home to Colorado. Then they diagnosed our problem as something different than what I told them it was, only to call me a week later to say they messed up and I was right about the problem.To add to the wound, the advisor sat on maintenance record for 3 business days they requested from me that warranty needed in order to approve the repair. In all they wasted 2 extra weeks of our time, dragging feet, and not doing do diligence to listen to what I was saying in the first place.I was hopeful for a good experience as I love the opportunity to work with other shops when I can and since we are looking at expanding full time in Tampa, but unfortunately we got the bottom of the barrel service with this location that ended up costing us thousands of $$ in lost revenue and airfare.The only positive out of this mess is the tech did a proper repair once the problem was figured out.

Bought XT5 on the spot. Got what I wanted and got a deal that was satisfactory to me.

The Chevrolet dealership in Brandon, FL told me that it would be two months before they could even look at the transmission in my 2017 Chevy Silverado. I dropped my truck off at Ed Morse on a Monday and my entire transmission was replaced by Thursday. Michael Pullero has been my service manager at this dealership for years, and I highly recommend Michael and this dealership because of their stellar customer service.

Very professional and extremely understanding of what i wanted to accomplish with my trade, and the lease I wanted.

First time having my car brought in for maintenance. The experience was great good customer service work was done on a timely fashion. I look forward to returning again to continue to use Ed Morse for servicing my 2020 Cadillac Escalade.

Price online is one 97k, price quoted was 127k ,30k over MSRPi have never heard of this before !!!why not be upfront and just post your honest sale price instead of a gimmick ?

Good sales and service center. My car is in great shape. Recommend this dealership

I was very satisfied with the way I was handled by the staff and Ed Morse Cadillac in Brandon. Everyone was very helpful and nice. My buying experience was excellent and Cory Webb helped it to be a very relaxing and a great purchase. He was there for me whenever I needed questions answered. Great buying experience.

If you are in the market for a Cadillac, new or previously owned, visit Ed Morse Cadillac in Brandon, FL. We purchased multiple vehicles from them since 2007, returning due to the stellar care provided by Mike Murphy in the Service Department! He is the heart of the dealership, kind, helpful and knowledgeable consistently. He has always lead us in the right direction to service or repair our vehicles. Thank you Mike!

Ed morse employees come to my restaurant all the time and never tip. Having 400$ meals on several occasions with leaving 0%

My husband purchased a truck and Joe P. made it an excellent experience! This place is by far the best dealership that we have gone to in the area and I will definitely be going back for a future purchase! 5/5 recommend this place.

Great job getting me in the Brandon store for purchase on 8/10/2020. My bank still has not received the purchase order. Several emails with no response. Craig asked me questions I didn’t know the answers to and got frustrated with me and hung up the call. I was told last Wednesday the purchase order would be sent. Crickets on my emails and voicemails. If Craig is the manager then this location has a lot of work to do!

Great buying experience. They had the car I was searching for and they made provision for what I wanted.

I buy my use truck and they make the process super easy thanks Shawn

John was easy to work with and there was no sales pressure to buy. I came back to buy from this dealership as I always get amazing service from Eric and the rest in the service department. I wouldn’t buy a Cadillac anywhere else.

Inquired about a pre-owned 2017 XT5 over the phone. Sales person (Richard) was curt and rude. Sales manager Dave emailed a price breakdown with a bogus “reconditioning fee” of almost $2k amongst other things. Be careful of the scams!

Very disappointed in this dealership. We were in the market for a new vehicle and had a 2016 Yukon as a trade. Our vehicle wasnt perfect but we had been car shopping all weekend and had already received an appraisal on our trade at several locations. When we went to Ed Morse because we thought we were ready to make a purchase, they came at us with less then half for our trade then all the other places we had been to. It was quite offensive! Needless to say, we bought a 2020 elsewhere.

I bought a Cadillac Escalade from the Fletcher Ave location. When I bought the vehicle I specifically asked can I service it at your Brandon location because I work in Brandon they said absolutely its the same company. They replied we even provide your first oil change as a courtesy at free of charge. Which when I bought my 19 Chevy Diesel truck from Wesley Chapel Chevrolet they provide the first 3 for free so I figured this was normal practice. I tried to schedule the first oil change and I was told I had to do it at the Fletcher location if I want the free one. They would only do pay service at this location. I asked to talk with someone else. They said the same thing. I bought an Escalade with a full warranty on the vehicle and I am blown away they talked to me like that. It was VERY SNOTTY. I said if I buy a Outback gift card from the Dale Mabry location I can use it at the Brandon location. I will not be servicing my Escalade EVER at Ed Morse Cadillac!! This is the 2nd Escalade we have owned back to back and both bought from Ed Morse. I never have been treated and talked to like this from there before. I will pay for the oil change myself it is no big deal. My grandfather bought cars from Ed Morse when it was downtown Tampa I always felt like I would keep on that same tradition. Well NEVER AGAIN!!!!!!

Down to earth and professional; a winning combination in this todays economy. Team Eric stands out.

Once again I was very please by the professionalism on my service manager Mike Murphy. Got me in fast and kept me apprised of everything that was going on. A+ all the way around. Car was clean when I picked it up too. Great place o do business with. Thanks

Completely Satisfied

Wonderful service,,, timely getting my car in and out,, and perfect every time!I highly recommend ED MORSE CADILLAC DEALERSHIP & SERVICE DEPARTMENT!!Thank you !!!

I recently brought my car in for servicing with Mike Murphy and the experience was exceptional. Mike is the best in the business with what he does. I have owned a number of luxury cars and you expect a certain level of service but Mike goes above and beyond. Even if I moved to a different city I would still bring my car back to Mike! Honest and great customer service.

Everyone at Ed Morse in Brandon were very knowledgeable, thorough, and patient with all my concerns and question. I am very happy that I chose to do business with Ed Morse and know that they will be there for me in the future to service my car in every way. Recommend them highly! Special shout out to Al Carter, my salesperson who helped educate me by going over every nook and cranny of my new vehicle with patience and ability. Thank you Al!

Super happy with my new car and it was time to get out of my nightmare

I am extremely happy with the recent purchase of my New 2020 Cadillac from Ed Morse Cadillac! My Salesperson, Travis DeVall was outstanding and even explained financing options that I didnt know existed that were actually best for me! Everyone treated me with respect and were so courteous to me throughout the entire process! And, Michael Pullaro in rhe Service Department has provided me with outstanding service for my previous Cadillac for many years! I highly recommend Travis & Michael and Ed Morse Cadillac for all your automobile needs!!

Best experience purchasing a used car ever. Friendly, professional staff that really cares about the customers and their needs.

Great place go see Randall Lovell great salesman

Truck was great. Service, not so much. We went on knowing exactly what vehicle we wanted because wed seen it online. It took 4 hours to get it done! The salesman, Mike, was excellent. Finance manager aggressively pushed financing, even though we had cash, and an very expensive extended warranty. Even after we paid it off but had $1,000 coming back to is, he wanted to keep that, for oil changes and other services!

Great team and service! Mike Murphy delivers every time!! I will continue to bring my vehicle here because of Mike.

Awesome service manager Eric.

I’ve been going to Ed Morse Cadillac for a couple of years and now and I’ve always had a great experience. Michael Pullaro is my go-to guy for everything! He is personable and professional and really takes the time to explain things to me, and most important, my car always comes back in impeccable shape! Thank you!

Mike and the rest of the service and parts team treated me like an old friend. The parts I ordered were ready, the truck got the attention it needed in a timely fashion. Great job .

I thoroughly enjoyed the on-line purchase experience, and the hassle-free home delivery.

I am 70 years old so please understand, Ive purchased many vehicles and had them serviced. Ive never been treated so well at a dealership. Mike Murphy and his co-workers do fantastic work on repairs and customer service. They are absolutely a 5 star dealership.

Eric in Service is wonderful. We have been taking our Cadillac’s to him for years. Always pleasant and professional. Highly recommended.

Excellent Customer Service!

Customer for 2 years now and I will say this is the best around! Everyone is professional, extremely helpful and friendly! From beginning to end, the process was smooth and not pressured. All the sales team works together and they are not pushy at all. Eric in the service dept is the best, always accommodates my needs with scheduling appointments and has extreme patience with my lack of knowledge of cars. Thanks to all at Ed Morse Cadillac in Brandon.

I recently purchased a 2018 used Nissan Rogue from Ed Morse. This is a first class dealership. I am so glad I found a vehicle here. I was greeted promptly when I arrived for my appointment. Their first concern was that I was happy with the vehicle and had an opportunity to drive the car. Very efficient buying process. The icing on the cake was that I got the best deal I could find.

Excellent service everytime Ive had my Cadillac worked on. Clean facility and lounge area. Everyone is always very accommodating and friendly. I definitely recommend this dealership!

Eric in service always does a great job. I give him five stars. I now have a 2018 XTS. which I bought from Ed Morse. I have been trying to get a second key fob for the car since I did not get one when I got the car and was promised one. I have asked several times and still don’t have one. What does it take? I am not a happy customer.ti

Completely satisfied with service, new tires and transmission fixed in timely manner.

Great customer service and friendly staff

Outstanding service. Courteous and professional Service Personnel. Clean and comfortable facility. Always pleased with the helpful and friendly staff; they go the extra mile for their customers. We recommend Ed Morse Cadillac to all of our friends.

This was a much better experience than my last service appointment. I appreciate the care that my vehicle received and that the dealership ensured I understood everything being done to my car. I also received the car back within the time stated by the service representative. Very well done and I was completely satisfied with the outcome.

Best experience I’ve had purchasing a car- My salesman was Peter. He has a great and friendly demeanor. I truly enjoyed how he was not pushy at all. Also the finance and the management staff did a great job in accommodating my needs.They actually beat my already low rate from my lender. I encourage you to ask for Peter when you shop here. Don’t forget free car wash for life when you purchase a car.

Mike Murphy was phenomenal. Top notch customer service experience with the service department. Highly recommend.

Shopped several dealerships and Ed Morse Cadillac was by far the most personable, helpful and had the exact car on the showroom floor I was interested in purchasing! Salesman Corey Webb is a gem, very professional. Later learned my son had purchased his Cadillac from this same dealership a year ago, and he is still as satisfied as I am now. My highest recommendation.

Mike is always so helpful. He has been my go to guy for years and always taken good care of me and my cars!

Mike Murphy in the Service Dept was great and very professional. I was very pleased with my service

My service provider Michael was truly awesome.. great service and they respected my appointment time..In and out within a breeze...!!! However I have lost all trust with Ed Morse. My engine light and overheating light came on about 2 days later. I had to wait on road side assistance to help figure out what was going on. When we lifted the hood of my car the coolant resorvoir was bone dry. The lid to my other water reservoir was missing. Even the Assistant gentleman they sent to help me was in shock. My car engine was on the verge of blowing up. I pay the extra money to service my car there because I trusted Ed Morse. Now, I feel cheated and disappointed. How negligent could they get on an oil change. The last thing my service advisor said to me was “ we topped off all you fluid and EVERYTHING looks great”.

We love their customer service and actual service. He goes to the Cadillac side and I did the Fiat side but now I do the Alpha Romeo side. Still amazing service top to bottom. Awesome!

Great place to purchase a car from the great people that work there!

After 1 payment on a 2018 Certified pre-owned Escalade the battery needs to be replaced. I have only put about 500 miles on the car and Ed Morse refuses to help. I do not recommend them at all.

Bought a brand new xt6 got home and realized turn signal wasnt working. Took it back to be looked at told me it was light. Told me to come back next week so I did. Come to find they ordered the wrong part. So now there gonna take a light out of one of there cars for mine.come to find out its not the light but a bad ecm system. Now they want me to leave the car. I live 2 hours away from dealer. Have been wasting my time and gas for two trips back and forth. And when I picked up the car they charged me for gas in the loaner. Terrible .service