user
Car Care Clinic
1709 W Government St, Brandon, MS 39042, United States
Appearance

Comments
Do
Review №1

Ive been coming here for years and ONLY bring my car here unless there has been some kind of emergency! The whole team at this location is awesome and do everything they can to make sure their customers are satisfied! Ive been to other locations, but Car Care Clinic in Brandon is my number one choice.

Le
Review №2

Excellent! Excellent! Excellent! Im passing through area and my alternator went. We showed up, and they fit us in. They got the all the parts quickly and finished up quickly. Everyone was helpful and friendly. Its only a few hours later from breaking down and we are already on the road again!Thank you guys so much.I highly recommend!

Sa
Review №3

I really enjoy coming to car care clinic. They always take good care of me and let me know everything that’s going on with my car. Drew and Austin are my guys. I’ve been to several different stores and I’d have to say they are the best. I won’t take my car anywhere else. Thank you guys.

Ti
Review №4

Fair price on everything that I have had done like my water pump on my z71. In and out in no time at all. And at almost half the price of the dealership. And the master mechanic is just the nicest guy. Trustworthy and honest are hard things to say about a mechanic but he is.

Da
Review №5

Brett repaired my buddies truck very quickly and didnt cost arm and leg. Great service.

Bu
Review №6

Ive had it with this place. Last year, I went in for a oil and filter change in my Chevy Silverado. They disconnected the battery which, I suppose is a safety measure. When they reconnected it, they hooked it up backwards which blew the main fuse on the firewall. What should have been a simple oil change that should have lasted no longer than a half hour, turned into a 2-hour long ordeal waiting for their manager to get there for them to get parts from Chevrolet to replace the fuse that they had blown by hooking the battery up backwards. Bear in mind, it takes a lot of determination to hook a battery up backwards. First of all, the cables are not designed to reach that far when they are hooked up backwards. Also, the posts on the battery and, consequently, the connector on the cables; are different sizes, with one post being larger than the other. The cables and posts, match by size/polarity, are designed this way to prevent people from hooking the battery up backwards. In order to hook it up backwards, they had to beat the smaller connector onto the larger post and, over tighten the larger connector on the smaller post. That is determination!Admittedly, I can be hard-headed at times so, I decided to give them another try yesterday when I sent my wife there with her Toyota Camry for an oil and filter change. She is Filipino and new to the United States so, she called me when she arrived and I personally spoke to the technician on her phone. Her vehicle is a earlier model so I asked that they put a heavier weight oil in the engine plus a quart of Lucas oil treatment to help the engine not burn oil due to the wear and tear of the high mileage. About 30 minutes later, I get a phone call from the technician informing me that they had messed up and put the thinner oil in the engine and forgot to put the Lucas oil treatment in the engine as well. Rather than correcting their mistake, they told me that I would have to wait until my next scheduled oil change to have the correct oil and the treatment put in my engine. When I saw my wife later that afternoon, she said that the employees got into a full-blown argument in front of her vehicle. Avoid this place like the plague.Update: Following my wifes visit, which is detailed above, my wife told me that she was smelling something like fuel or oil inside of her car. I got in the car and turned on the air conditioner and sure enough, there was a very strong engine oil smell. I looked under the hood and discovered that the Car Care Clinic technician failed to screw on the oil fill cap. The oil fill cap screws into the valve cover, which is, as aptly named; a cover for the engine valves. Since the oil fill cap was just sitting on top of the hole, rather than screwed in, oil had splattered from the engine valves, out of the hole, onto the hood insulation and the back firewall. This is where the strong smell of engine oil was coming from as it filtered through the engine compartment into the interior of the vehicle. It was only sheer luck that the oil fill cap was still there, as it was not screwed on at all. It was just sitting on top of the hole that it is supposed to be screwed into. This was, without question, the very worst auto service experience I have ever had, or heard of.

St
Review №7

Timely, exceptional work, and outstanding customer service. I am so thankful for them!

Na
Review №8

1/9/2021...Bottom line: Awesome Service!Brought my vehicle in yesterday, January 8, on my lunch break, no heat, 🥶🥶🥶🥶; service team got me into the service bay immediately, vehicle needed a radiator flush and fill; now...Heat 🥵🥵, and just in time!Close to my workplace, reasonable prices, great service!Thanks for your expertise!Nathaniel Clark, Jr.Jackson MS

Ma
Review №9

Stevie was so friendly and very helpful. They got me in and out under 20 minutes. Highly recommend!!

Wa
Review №10

Doesnt dry your car. One mat cleaner doesnt work.

Do
Review №11

Drew was very friendly and did a great job.

Ma
Review №12

Great service, very fast. IN AND OUT IN 15 MINUTES!

Ro
Review №13

They charged me $90.00 for an synthetic oil change and did not check tire pressure, vacuum car interior or asked about air filters. I will not go back there in the future.

Br
Review №14

Im disability & cant bend over ALOT or squat. I stopped by & a very sweet young man checked the air & added air in the tires! No charge which was startling 2me. 1st company Ive been 2n a long time that was this nice & when I asked how much it would be 4a oil change for the truck I was in the price was SUPER REASONABLE! The shop area from what I could see was VERY clean. Back parking lot was a little cramped but the service given 2me was worth the visit 2c them IF that makes any sense 🤗🤗 my score 7doves🕊🕊🕊🕊🕊🕊🕊3butterflies🦋🦋🦋3roses🌹🌹🌹&thumbs up✌🏻✌🏻👍👍👍👍👍👍👍 Yall go see them! Youll be glad ya did. Very sweet helpful staff!

jg
Review №15

Bret and his team are great, I just moved to the area and got referred to them, they delivered with a quick fix to my vehicle!! Very trustworthy and will be honest and only do what needs to be done. Fair and honest, the best combination!

Pa
Review №16

Professional, courteous and extremely friendly staff!

Je
Review №17

Brett is the greatest help anytime I have repair issues!!!!

Br
Review №18

They are always helpful and very polite! They also get my vehicle in and out promptly!

de
Review №19

Great discounts for ladies and seniors. I have known Brett for 20 plus years and he has always been honest with me about my vehicles. Staff are polite. I can usually get in and out in under 30 minutes for an oil change.

Ci
Review №20

Great service, will return.

ni
Review №21

Friendly and excellent service

Li
Review №22

Thank you ASTON!!! Car care clinic Brandon MS I really appreciate you👍

Eb
Review №23

Always helpful and they know what they are doing...

Ta
Review №24

Will not take my car anywhere else ! Drew always makes sure to take care of his customers!! This place went downhill in oil change a couple years ago; but is making it’s way back up! Thank you car care clinic , great customer service !

Cl
Review №25

Car Care Clinic in Crossgates has been a place I can trust to take my car. The_ur fast and trustworthy. The full service car shop in the back is superior. Brett will always be honest, including telling you if nothing is wrong with your car!

Ch
Review №26

Brett always can give your correct information on working on your vehicle

Ma
Review №27

They were great I was in and out in 15-20 mins for an oil change. They answered a few questions I had about my car as well. I will be returning in the future for service.

kr
Review №28

Great service & great prices!

Ma
Review №29

They are courteous and they complete work fast but efficiently.

Ed
Review №30

Good service, done efficiently and at a good price. Employees were helpful and the visit was a good experience.

Al
Review №31

I only ever take my cars here. They are wonderful and sweet, and make sure that your car is in tip top shape! They even make sure that the cars that you are thinking about buying are perfect for your needs. Theyre honest and always helpful. I highly suggest this place!

Tr
Review №32

Amazing service !!

Ja
Review №33

Great people , great service. Only place I will take my car.

De
Review №34

Bret, the mechanic who worked on my old car was very helpful and a top notch worker. His work on my 2005 Dodge Stratus totally saved me.

Ka
Review №35

The process was quick and all of the staff were friendly.

Me
Review №36

Good service. We bring vehicles here for routine oil changes & major services. They always have coupons too.

Ro
Review №37

My last moving out of state all ways good service. Army.Retired.

La
Review №38

Top quality service at a good price

Em
Review №39

They are the best! We had wheel issues on Memorial Day weekend. We tried to take the van to Gateway, but they were unpleasant and couldnt help us. We called around and Care Care Clinic could see us. They found our problem and fixed it without trying to take advantage of us. He communicated with us at every step. Shout out to Bret. So awesome!

C
Review №40

Dont go here! The oil change side is disorganized and you will wait forever depending on who is working. Just waited an hour before leaving and I was second in line. I left without getting my oil changed and the first car was still not done. They were good in the past but some new guy was running things and he is clueless. I will not be back

Ch
Review №41

Quick , efficient service. Theyll try to upsale with add one, but theyre just trying to make a dollar. As a woman in a mechanic shop, I generally trust them.

Gr
Review №42

Great service. They got me in the afternoon of a highway breakdown and had the problem ready to be fixed the same day. I decided to wait till the next day and they had me ready to roll by 10am on a Saturday.

Sy
Review №43

They did an awesome job and got me in and out within 15 minutes for an oil change. Ive had horrible experiences with one of the other spots down the road and when I expressed that, the workers were very professional and said they would do better. Cleaned up inside of car and vacuumed as well. Will return!

Ed
Review №44

Found the problem and fixed it for less than the initial estimate. Great folks, great service!

Ju
Review №45

They kept my company car for 3 days and days later I was stranded only to realize they did not do the work I asked them to do. I honestly don’t think they even looked at it.

bo
Review №46

Great place great folks good pricing

Sa
Review №47

Went above and beyond to help me I thank God I was stranded in KFC beside them

So
Review №48

Fast service

Re
Review №49

Did a great job on my car. Dont forget they have ladies day and give a AAA discount also

Ca
Review №50

Oil changes are fast. They get you and in out. Friendly staff.

St
Review №51

Brett was very helpful and diagnosed the issue correctly and accurately

Sh
Review №52

The staff always helps me plus WAY cheaper than dealer.

Jo
Review №53

Great Staff and superb work!

Ci
Review №54

The only car care clinic I visit. The manager is honest and has been at this location since it opened.

Al
Review №55

Oil change while you wait, senior citizens day and other offers to take advantage of at your convenience.

to
Review №56

I came in to change oil on one of my work small hatchback cars that took 4.5 quarts of oil and it costed $65-68. Thats not even primary issue. The guys took forever to acknowledge me. I didnt know where the entrance was neither was I derected by anything or anyone to it. Also the guys threw keys across the air and dropped them on the ground, that showed minimal care for personal property of clients. Then when I finally got out into a waiting area, the guy came in and said I need your keys and he has already gotten them from me, so I stated just that. And he says what did I do with it? I was like umm, I dont know. Everyone chuckled. Expensive, careless, and terrible service. Stay clear of this place.

Ma
Review №57

Went in to get a 28 point inspection and when I left I realized they had left the engine cover off. When I went back to get the engine cover they said they never took it off and that they didnt make an engine cover for my car. When I explained they did and then showed them pictures they said they couldnt help me.

Ri
Review №58

Awful experience. They will do a poor job if it even gets done at all and will attempt to scam you out of your money. Will not be returning

Me
Review №59

Super helpful mechanic, reasonable prices

Ma
Review №60

Excellent staff friendly! The manager Bret is the honest and trustful!

An
Review №61

Very good- professional mechanics

je
Review №62

Good people, good managers

Gr
Review №63

Top notch place.

Da
Review №64

They are crooks if you pay them to do a job make sure they do it and dont expect to get your labor refunded just the price of the parts I felt like a smuck after I left

Mi
Review №65

Great place . Brett is very knowledgeable.

Bo
Review №66

Fast work, accurate quotes, and outstanding service

L
Review №67

Nice people but too expensive for my taste!

ji
Review №68

Oil change took less then 20 minutes to fill 15 quarts and top my coolant, even helped me out with some extra oil and a funnel.

L.
Review №69

Spilled oil all over engine, which messed up 3rd plug. Engine light came on, I had to have plugs changed.

Er
Review №70

Quick service, really take care of their customers

Ka
Review №71

Was not happy with service will not use again

Po
Review №72

Great place great people

sh
Review №73

Terrible terrible service,been going there for years,today was awful,not friendly or wanting to help you!! Left there & my red check light came on,went back & they forgot to hook up some wires & cable.!! Never apologized & acted like it was a bother when it was their mistake!! Used to like going there but after today dont know if I will go back!!

Wi
Review №74

They get the job done right when it comes to the mechanics!

Ro
Review №75

Great mechanics, friendly folks

Ta
Review №76

Great service

Sa
Review №77

Always helpful and trust worthy!

Da
Review №78

Fast service

co
Review №79

Excellent service

Ro
Review №80

Good job

Ki
Review №81

Good work.and discounts

Ch
Review №82

Helped out in a pinch. Very professional staff. Had an issue while on I-20 and this place got it fixed! Thanks Nick and Bret!

No
Review №83

Excellent

Al
Review №84

They steal

La
Review №85

Oil change

Pr
Review №86

Dr

Information
10 Photos
86 Comments
4.2 Rating
  • Address:1709 W Government St, Brandon, MS 39042, United States
  • Site:http://www.carcareclinicjetlube.com/
  • Phone:+1 601-824-4044
Categories
  • Auto repair shop
  • Brake shop
  • Car detailing service
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–3pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations