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Auto Works of Brandon
211 N Kings Ave, Brandon, FL 33510, United States
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Da
Review №1

They did an amazing job well priced installed after market rims/tires, coil overs, ac, exhaust, and alignment!! Awesome job guys mk4 VW

Cr
Review №2

My experience with Auto Works of Brandon was great and I will be coming back for any future repairs. They were friendly and attentive and explained everything clearly. They told me when to expect a call with an assessment. They took care of filing with my warranty company. I didnt have to do anything. Then they quickly made the repair and pickup was a breeze. Very professional, car feels great. Highly recommended!

Br
Review №3

Excellent! The employees were Professional, helpful and informative. Seamless experience.Would recommend.

An
Review №4

These guys are awesome people. Ive known the owner for many years and he has always had my respect.

La
Review №5

I could not recommend Mike and his team more. This is not the first time I have taken my car there and it will not be the last. In a time when good customer service is sometimes hard to find, these folks have raised the bar! Thank you for being a mechanic that I can trust. :)

An
Review №6

My mom took her bmw z4 here after having a bad experience somewhere else. She said they were very honest and professional and fixed the issue with the check engine light. They even came and picked her up at the house when the car was ready. She said this is her new auto place for her bmw. Thank you.

Jo
Review №7

AutoWorks of Brandon is the only business I’ll take my vehicles to for any kind of service. The entire team is professional, prices are accurate and the communication is amazing! They keep you informed immediately on the estimates, completion on each phase and promptly have your vehicle ready in record time! I have been using them for well over a year now and they have my business forever.

Ji
Review №8

I brought my fun car to this shop on recommendation of another who couldnt do the work. The Service team is superb, a nod to Matt in particular. Prices are competitive and fair. If any work done is not to your satisfaction they WILL MAKE IT RIGHT. Both my vehicles are now serviced by AWOB.

Ca
Review №9

I can not say enough good things about the people at Auto Works of Brandon! After being told by another shop that I needed several very expensive repairs to my Mazda, I brought it to Auto Works of Brandon for a second opinion and I’m glad I did! They were honest about the repairs I needed and confirmed that I did not need what I had been told previously. I have since returned to them several times and every time, they have been trustworthy, fast and taken wonderful care of my vehicle. I recently brought my Jeep in for an alignment and they had the job done within a couple of hours and cost my way less than I had expected. I would very highly recommended these guys if you’re looking for a reliable mechanic shop. Thanks, Auto Works of Brandon!

Jo
Review №10

Very professional place that is also understanding and easy to work with. They diagnosed my problem very quickly, even though it was a busy Friday, and went above and beyond the customer service Im used to receiving to work within my budget. Will definitely be recommending and using them in the future.

Ma
Review №11

Having recently moved to the area I searched for a mechanic and found Auto Works of Brandon. The shop is clean and organized. I look forward to working with them in the future.

Di
Review №12

Quick and friendly, professional and didn’t try to rip me off, which nowadays says quite a bit about a place’s character. I would definitely recommend.

Ti
Review №13

Great service & honest, help me with English Touch Towing who was cheaper than others. I highly recommend Auto Works !

Dr
Review №14

Honest, up front, fair pricing and service technicians who treat your vehicle as if it’s their own. Cannot recommend them highly enough.

Me
Review №15

Matt was very honest about my repair. Excellent work! I have a new auto shop! Thanks guys!

Ta
Review №16

Awesome experience- bar none, the best auto repair experience we have had in some time. They were fast, thorough, honest and affordable! My car is 21 years old and after their repair she drives like almost new- peppy and nimble. Highly recommend Auto Works of Brandon to friends, family and colleagues!

An
Review №17

They fix my Mercedes-Benz SLK 280 in great time very clean and professional and now my car is in great running matter

Je
Review №18

Auto Works of Brandon have been phenomenal with servicing my car from my everyday maintenance to even covering a item under warranty taking care of all the necessary paperwork to get it covered. I love their no hassle software where I get pictures of the findings and I can simply approve/decline the work with a touch of a finger. A+ Service!

Pa
Review №19

Fantastic service! 5 star! They even called a week later to check on things. Highly recommended.

ro
Review №20

Always a great experience going to Mikes shop. They are very clean, honest, and reliable.

Ch
Review №21

They made the whole experience easy from start to finish. I dropped off my van, had an email with details and pictures of what needs to be fixed, had a fast turn around time to fix it, and was able to pay online.

Lo
Review №22

I went in and asked for an estimate on repairs & maintenance to my vehicle. The guy behind counter wrote everything down and said that he would text me a quote as soon as he got it worked up. I NEVER HEARD FROM HIM...NO CALL, NO TEXT..NOTHING.

Mr
Review №23

Great service they were quick and professional. Would recommend anyone with a European car to trust their work and at a decent price.

Gl
Review №24

My first experience with Auto Works of Brandon. Love everything about them including text updates and as a woman made me feel very comfortable. I took my 328I BMW for a long overdue service they were honest, friendly, and timely and I felt the pricing was more than fair. So happy and will be using in the future!

YA
Review №25

I had the pleasure of working with Auto works..They were super professional, excellent customer serviceand on time. I had a few things done that were giving me issues Including tire change.. my car feels amazing. I would definitely return for service.

Di
Review №26

The employees are very nice and friendly. They do a wonderful job and have ways to work with you on paying for service done. Ive always been satisfied with everything.

Jo
Review №27

Very satisfied with how Auto Works of Brandon conducts business. Very smooth process from drop off to pickup and checkout. Very professional team there. Definitely the shop Im taking my truck to!

Ra
Review №28

I recently used Auto Works of Brandon for the first time to service my Q7, and I was most impressed! They were very professional, knowledgeable and patient with explaining details. Also, I typically use the dealer, and I found the fees at Brandon Auto Works were less costly while still providing quality service. Kudos to Matt and the team at BAW!

Aj
Review №29

Auto Works of Brandon is amazing!! The technicians are friendly and knowledgeable. Patrick is very experienced with European vehicles and was able to fix my car quickly. The owner is very interested in how his customers are doing and he takes the time to explain the situation clearly. Overall, Ive always had a great experience with this business and I highly recommend them!

Al
Review №30

They also change my motor mounts my transmission mounts replace the fuel injector repaired my window washer pump and I can say my car has never run better run just like a dream they were courteous upfront about the work they were doing and the prices of that work the work was done in a very timely manner and it seems to be very high quality work and parts Id give it a 5-star rating

Co
Review №31

They did a great job and repaired on schedule

Ra
Review №32

I own 2 Jaguars and this is the only place Ill take my cars

Am
Review №33

Great experience!! Well, as good as it can be with having to have your motor fixed!!🤪 Matt and the other guys there were helpful and easy to work with!! Definitely recommend!!

Mi
Review №34

I’ve been to Auto Works of Brandon several times. Each time I received fast quality services and left there with a feeling my car was in a better condition. I chose them due to my car being a 20yr old European car and not many reputable shops willing to work on it. I definitely recommend

De
Review №35

I bought the part I needed for $85 and had it on within an hour. Thank you Jesus in your name anything is possible 🙏🙌

Mi
Review №36

Went there with my Subaru Forester and wanted the car checked out. The owner looked it over and answered a few questions I had about the transmission and will be back. Professional and helpful.

Li
Review №37

My car outside mirrors were damagedBoth hanging off car .Had to tape them hopng to keep them from falling completely off. I called / took to several other companies. They were going to charge me much moreThan Auto works of Brandon who did the work at less cost and in about anhour. They did a Great job. YES I will use them again.

Ka
Review №38

Great experience both times! Quick oil change and full vehicle check-up as I was planning a roadtrip for the holidays. Knew in advance my brakes needed to be done and was happy to hear that nothing else major was needed. Received a reasonable quote (including pictures of my rear brakes) and later in the week when I decided to move forward was able to call and get it serviced in the same day. Very much appreciated the quick turn around before the holidays. Will absolutely be back soon for my wifes car!

B
Review №39

The term honest auto mechanic sounds like an oxymoron, but it really applies to Auto Works of Brandon... getting todays cars repaired is expensive and there is no way around it. But Mikes crew takes the time to diagnose problems and make only the repairs necessary to keep you safe and mobile. We have been customers for 10 years and they havent let us down yet!

ch
Review №40

They accepted delivery of tires and wheels from an online source with no hassle they mounted them same day the charge was completely reasonable super happy with the service

En
Review №41

This establishment is amazing!! They are so professional and courteous each time. Knowledgeable, trustworthy and so glad I found a place to take my vehicle!!

Da
Review №42

The service writers area is clean and the folks are friendly. They do a good job of maintaining a safe environment which I really appreciate. I’ve only used them once because I’m new to the area. Prices are fair and service seems to be top notch.

JO
Review №43

Gr8 shop for taking your Mini Cooper... significant savings over the dealership service department! I got an estimate from the Mini dealer service dept. ...searched for an alternate solution and found Brandon Auto Works. Saved over 40% on replacing my turbo on my Countryman.

Sa
Review №44

The team took great care of my car and were very professional!

An
Review №45

Excellent mechanic for foreign cars. Fair pricing and the owner will take all the time you need to explain any needed repairs and make sure you are comfortable with the decisions you make regarding their recommendations. Our GTI needed a full engine overhaul and is now running like new! We were very happy with our experience at Auto Works of Brandon and will be going there for any future repairs!

Ro
Review №46

Very happy with the work that was completed and most importantly the price! You can trust these professionals.

Ro
Review №47

The entire staff was very friendly and courteous. They were very Honest with the work they did and the invoice was much lower than the quote they provided. I will definitely be using them again and letting my friends and family know about them.

Qu
Review №48

Great machines who are nice and honest.

ro
Review №49

As we speak my car is being serviced,I might possibly be a bit of a perfectionist and many years in the automobile industry so I speak from experience when I tell you these guys are good... excellent communication I feel like Ive found the right place

st
Review №50

It took two weeks to get my vehicle back. Which I understood as the part had to be ordered and the virus and snail mail and such. However, I had been spending over $50 a day in ubers for two weeks only to be told a day before my vehicle was ready that they had a corporate account with Enterprise for $20 per day. That’s something I should have been told way earlier. Other than that, the service was good and people were friendly. They also communicated well.

Me
Review №51

AutoWorks of Brandon called to let me know that I still had pads remaining on my brakes and they really didnt need replacement yet. However, since its a 2nd hand car and I dont know if the brakes had ever been replaced and the high mileage, I asked them to do so anyway. They did. They could have just gone ahead and performed the repair without informing me it didnt really require new brakes -- so honest!

Pe
Review №52

Matt and his team were very professional and friendly. I highly recommend this auto repair shop

Ch
Review №53

Nice employees and efficient

Aq
Review №54

Have had bad mechanic experiences but not here. I haven’t had any major issues that need work but they complete all maintenance to my satisfaction. Have convenient ways of dropping off and picking up my vehicle which is also a big plus.

Au
Review №55

Absolutely love this place! If you have a European car this is the shop to bring it to. As the old saying goes you pay for what you get. If you are looking to save money in the end and have it done right the first time call these guys. Sometimes it ends up being cheaper to pay a bit more for quality work. Cutting corners almost never works. Thats why I love these guys...very thorough and very methodical.

La
Review №56

Great customer service

Je
Review №57

David was super friendly and they seem like a very knowledgeable shop. They also seemed to take cleaning very seriously. Only had a PPI done but they were thorough, didnt nitpick, but talked to me about different items as someone who knows cars.

Br
Review №58

Worked with Michael Rubio on a Land Rover I have that has a bad brake squeal after another shop replaced all pads and rotors. I have no doubt he has my best interest in mind and is giving me advice on how to save money working with the other shop rather than spend out of pocket again at his. Hes gone out of his way to help me with no promises of getting paid. Says a lot about a business owner. I know where I want to take my future business

Ca
Review №59

Words cannot do justice for how incredible of an experience I’ve had with this auto shop. Mike and Destiny provided a customer service experience that is second to none. I was in a major pickle with my truck, and these guys went above and beyond to accommodate me. Repairs were done in a more than timely fashion, and they worked within my budget without compromising quality. Guys I can’t say it enough, thank you so much for all your help. If you’re in the Brandon area, you have got to call these guys for any auto repairs. They are a fresh breath of air in an industry too often associated with inflated costs and dishonesty.

Ke
Review №60

Very professional, friendly, and quick

Co
Review №61

This place was great. Super nice staff. Will definitely be bringing my car back!

jo
Review №62

Was in need a of a rear suspension replacement, nothing but proffesionalism from start to finish..they also were able to provide me with a rental from Enterprise.. highly recommend.

Ri
Review №63

They helped me in everything good service and humble and helpful very professional and your vehicle in less than 24 hours is ready I recommend it to you

Jo
Review №64

Very knowledgeable, happy with 1th service.

lu
Review №65

I have had many interactions with this shop. They earned great reputation over long time in business and continue to deliver..The owner is very accessible, staff is experienced, and shop is well organized and super clean.. great experience overall.. Lou

Ta
Review №66

They take care of My Girl. Always know whats wrong with her,the cost and things needing to be done. Not pushy,stand behind their work and COVID Standards.

Cr
Review №67

They were still open at a quarter to 4 but they didnt have time to help us.

Wa
Review №68

They took excellent care of both my cars. Also, their paperless methods of quoting, invoicing and receipts make it easier to keep track off. Most importantly the cars were ready when they said they would be!! They deserve a 6-star rating!!!

Ar
Review №69

Based on reviews had my friend take the BMW in to diagnose problems with A/C. They charged $180 to diagnose the blower resistor was bad (first thing I would have checked). Then wanted to charge over $400 to replace the resistor...a $37 part (at most $75) and 30 minutes of work!! I told her to decline the repair and just pay the diagnosis fee and I would replace the part (I have done this numerous times on BMWs & other brands....pretty simple). She paid the bill online and arrived to pickup the car (which was still left apart, so I told her to leave it as is, just makes my job easier) They played games not giving her her keys and making up stories of who had the keys. The mechanics were running behind her back trying to put it back together. After threatening to call the police, she got her keys.This is a very unprofessional shop, with deceptive practices and extremely high repair prices.. The job that should have cost at most $150 - $175 they wanted over $400. Its so unprofessional to take advantage of a woman and her children.Stay away from this repair place...being a member of the local BMW Owners group I will spread the word.

An
Review №70

If you rich go for it

Tr
Review №71

Mike and his team were great, from start to finish. The prices and workmanship are unmatched. I will be bringing all my cars to them from now on and I suggest you do the same. I highly recommend them.

Ji
Review №72

Love the automation of the updates through text! Quality job! The owner himself double checked and even drove the car to ensure it was perfect. Then to have the car washed and a cold bottle of water with a thank you - classy touches. That’s why for the last 5 years I have taken all my vehicles to AutoWorks of Brandon!

Sy
Review №73

My vehicle is under their care year round and they are also prepared for emergencies. I am never disappointed!

St
Review №74

Awesome place, the people are great, with there knowledge and customer care. The technology being able to see want they see through picture and video, then being able to approve the repairs from your phone and you know how much its going to cost... over all best place to go if you need your car, truck or SUV repaired.

Ju
Review №75

They were great to deal with. Very efficient and professional.

Si
Review №76

They communicate clearly every step they are taking to fix my car, sending emails and including pictures!! Thats very comforting. Thanks Auto Works of Brandon

Ad
Review №77

Just moved to Brandon area looking for an alternative other than Mercedes dealership for repair. Auto Works of Brandon Came highly recommended by social media and they were right. Very professional and repairs and diagnoses done correctly saved me hundreds of dollars. I will be back!

Je
Review №78

Always professional and always great service. I never have to worry if they are trying to overcharge me for things I dont need. I am a loyal customer.

Ev
Review №79

Best foreign car repair shop I have found. And i I have used several of them. This shop has Great prices and Diagnose your car with no extra “fluffs”. They even take a picture of thePart needing to be repaired if you are not there so they can show it to you! I highly recommend them!Evelina

Ta
Review №80

I have been dealing with Auto Works at Brandon. For about two years Mike and his crew are awesome all my problems are resolved fixed or replaced I would send all my friends to them they’re awesome

Ro
Review №81

Great customer care. And service . explains needs and options. does not push to do more than needed. Are very knowledgeable and thorough and reasonable price. For work done. I have 20 yr old Toyota. Left shop yesterday runs much better even on freeway!!

Me
Review №82

Michael and everyone at auto works is awesome. I have always received the absolute best service. They’re very informational and care about you and getting everything done you car needs. I also love that they send you pictures and keep you updated through each step of the way.

Ca
Review №83

Exceptional Service once again! Destiny was very professional and a pleasure to speak to! She kept me up to date on repairs and even provided a rental car. Patrick did a terrific job servicing the scheduled maintenance on my MB. I put my complete trust in Auto Works and I highly recommend them. Thanks AW!

Au
Review №84

I recently moved to Valrico and needed a new mechanic. I searched google and found Auto Works of Brandon. They had good reviews. I called the shop and Destiny was extremely kind and patient in answering all my questions. She even offered to make some calls to help me understand the kind of warranty I had purchased with my vehicle and called me back with the information. Such customer service is a rare find these days, so thank you, Destiny! I wanted a shop that would be sure and follow the service schedule for my 2015 Subaru Outback. I scheduled an oil change and they had a whole list of things they included and inspected as part of their oil change service. They rotated my tires, which was neglected by the first auto repair shop I tried.They did look up the Subaru schedule to make sure they inspected everything listed there as well. They recommended 2 additional items and sent pictures to back up why they were suggesting them. I feel positive about Auto Works of Brandon and appreciate how accommodating they were with me and my schedule for this service visit.

Pa
Review №85

I have taken several vehicles to Auto Works of Brandon including my Ford F-150 and my Jeep Wrangler. They have always accurately diagnosed my problem and fixed it quickly and charged a fair price. They have been around for many years which tells me they are honest and great at what they do, qualities that are hard to find in the auto repair industry! I highly recommend this shop!

Di
Review №86

Excellent service and value as well as great customer service. Auto Works of Brandon provides excellent service and value. Ive been taking my vehicles there for many years. Theyve consistently and accurately diagnosed my cars repairs and the cost is always well below the dealers. I trust the service recommendations as the mechanics are all very knowledgeable and friendly. I highly recommend Auto Works of Brandon and have referred many of my friends.

Ga
Review №87

Friendly, thorough excellent service on my Audi..

Re
Review №88

As always I had a great experience getting car serviced. Inspection during the service detected an issue with a steering component to which they not only brought to my attention they also contacted my warranty company to verify it was covered. In the end the needed repair was completed in a quick manner and did a great job as I knew they would. Could not imagine going anywhere else but Auto Works of Brandon...thanks again

Re
Review №89

I will definitely be back ! (Hopefully i wont, depending on my BMW)The best customer service ever - Online Portal - ProfessionalStory time: Drive a BMW 2013 335i - i called and spoke with the representative, she definitely knew what she was doing, before i finished telling her the story of what was wrong she already knew it had to do with my Air intake, before i brought the car in she already looked up the prices of parts. Before ordering anything they did a full vehicle inspection & immediately sent me a report via TEXT! - honestly this alone was the best feature a shop could offer. Got my car towed in and the quickly fixed & replaced the part. Even took the time to show me how my air intake was burned off, and how my sensor was detached (like i said it was a long story) but never the less. AMAZING service! i hope i wont be back but if i have to get back i will.

Fi
Review №90

This is my second time visiting this shop. Auto Works always diagnose my BMW issues same day, no BS (like Ive gotten at other shops around town)! My car was fixed & running the very next day the first time I brought it in and now this second time it was fixed within a couple of days.Just wish I couldve gotten all warning lights (that were very visible) diagnosed for the one diagnostic fee... but still 5 stars and highly recommend!😊

Br
Review №91

BMW service and repair is outstanding. Mechanics have advanced BMW knowledge and the shop has the same tools and diagnostic equipment as the dealership. No more taking my car all the way to Tampa or Lakeland for service and repairs. Very convenient and excellent customer service. Highly recommend.

Ch
Review №92

One of the best experiences I have had with a Buisness people were wonderful, polite and went above and beyond to help me with my vehicle. This will be the place where my car will be taken care of from now on. Thank you

Je
Review №93

Extremely happy with my experience at Auto Works of Brandon. I had a hard time finding a shop in Brandon that would work on my Mini Cooper so I was happy to find this gem. They were able to get my car in right away and repaired quickly. No more driving to Wesley chapel. Thanks guys!

Cr
Review №94

When I brought my car to them I explained to them a whining sound it was making. I suggested it may need a tune-up. It was explained that it would be better to run diagnostics to pin point the issue/issues instead of throwing money at something that may not be the problem. They were correct! It was a bad alternator. It was replaced and I was out of there in about 2 hours. Friendly, honest, professional. I’ve found my new mechanics!

Ja
Review №95

The staff here is amazing and they did a great job repairing my car AC. I will definitely be bringing all of my familys cars here in the future.

Ja
Review №96

Ive known Mike for nearly 10 years since I moved to Florida. He is fair, ethical, and very good at what he does. His staff is friendly and good at their jobs. If you are looking for an honest mechanic that knows what hes doing, look no farther. Thanks Auto Works of Brandon for being reliable and trustworthy!

Me
Review №97

Very professional prompt and courteous work. They showed you the problems that was wrong with your car instead of just leaving you assuming they were being honest. That is very valued when you can visually see what is the problem with the cars instead of like the AC guy that fix my air this weekend and now its not fixed for $1,250 later. I will use them again and recommend them theyre honest quality company. All companies should show you the Diagnostics in pictures instead of just believing people are honest. In this case it was a very pleasant experience

Ma
Review №98

An update to my review a few years ago: Still a 5 star rating: Mike and his Technicians have taken care of both my older model BMW X5 and Honda Odyssey. Every appointment has been a great experience and my vehicles are well taken care of. I have and will continue to recommend Mikes business to my friends, co-workers and neighbors.Lastly, not only is Mikes business top notch but his unwavering support for our Military/Veterans was demonstrated this past Veterans Day 2019 when he provided free oil changes to his loyal customers who were Military/Veterans. Much appreciated Mike!*********************Ive been taking my BMW X5 for Mike for now 4 years and Ive always received excellent service from an experience and reliable staff and owner who knows a lot about BMWs. I appreciate your business and encourage other BMW owners to check out Auto Works of Brandon!

Na
Review №99

I highly recommend Auto Works of Brandon. They are fast and extremely efficient and the work their technicians do are definitely five stars. I will continue to bring my vehicle to this place.

Ke
Review №100

Very professional, great prices, superior quality work. Since the first time I have gone here. This is the only shop I go to for work on my truck and I live 45 mins away. Trust them unequivocally.

Information
77 Photos
100 Comments
4.7 Rating
  • Address:211 N Kings Ave, Brandon, FL 33510, United States
  • Site:http://brandonautorepair.com/
  • Phone:+1 813-657-4399
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Car service
  • Tire shop
  • Transmission shop
  • Vehicle inspection
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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