user
Veteran Air Heating & Air Conditioning
6003 28th St E A, Bradenton, FL 34203, United States
Appearance

Comments
Ji
Review №1

Of course, my AC broke down on a Sunday. I called and a representative called me back relatively quickly and the tech was out within a few hours. Unfortunately, I needed a whole new system. The technician was very knowledgeable and professional and I did not feel like it was a high pressure sale to buy any products or service I didnt need. New AC was installed today. The technicians did a great job, everything looks good, my house is cool and they left everything clean and looking great. It is never enjoyable to need an unexpected, major home repair but this was the best possible experience I could have had. I would highly recommend this company.

Je
Review №2

I did my homework and researched different systems and multiple quotes, it wasn’t until Veteran Air came to my home and explained everything to me about the different products and quality of units they provide, they even educated me on how a different quote that was provided to me would negatively impact me. I felt more comfortable that day with their service than anybody else. The best part about it, the price was the best provided with a better unit than the competitors.

ja
Review №3

I cannot express how impressed I am with Veteran Air. I recently had an issue with our existing unit. Veteran Air was the only company out of several that was able to respond the next day (August in Florida). The service tech was amazing and professional and had the job complete within an hour. We also requested Veteran Air give us an estimate for a new system. The salesman, John, was very personable and very professional. The quote was far less than other companies and coupled with everything else, including Veteran Airs background, I will be a Veteran Air customer for the foreseeable future. As a first responder honesty is extremely important and Veteran Air provides honesty and integrity.

Pa
Review №4

Had them come out for second opinion, was told by another company that I’d need a new system soon. Jon looked at it and also reminded me I still had 10 months of warranty left and said I should wait. Honest, no sales pitch, felt like he had my best interest in mind.

Ka
Review №5

I chose Veteran for several reasons and had been very happy with the install, service and new HVAC system....until my condensation tube clogged and overflowed. It never tripped the system because it was not wired correctly. This should have been caught when the first QC check was done, or in 3 other maintenance checks over 2 years. Also, the drain could not have been sucked out at any visit because I did it before the new unit was installed and it wouldnt have clogged up in just over a year and a half (I dont believe). However, they fixed everything at not charge, and are giving me 2 more free maintenance checks, which was the right thing to do. So, I will contact them again if I need a new unit, but will mention this and make sure it is checked.

La
Review №6

Very Professional, knowledgeable and prompt service. Kurt called 5 minutes before arrival. He helped me understand how my 5 yr old system was working (efficiency wise) and gave me pointers as to the proper care I can do myself. As a veteran, I appreciate their approach to quality service. Thanks again guys!!

Sh
Review №7

We found that our A/C compressor was failing. Veteran Air handled our warranty work as well as the installation of the new compressor. They were very professional, knowledgeable and they scheduled a timely replacement. I would refer them to anyone who needs A/C work.

Ch
Review №8

They are just a great business. They arr kind knowledgeable & do an excellent job. My cols had to be taken out and cleaned. Just excellent.

Ch
Review №9

John was super helpful! He took the time to explain everything and go step by step through the process of purchasing a new unit! He was patient, knowledgeable, and friendly! The price was affordable compared to other quotes we received. Our new unit is being installed in just a few days! At this point - I would definitely recommend!

Jo
Review №10

Today we had a brand new AC unit installed and just wanted to say Im so glad we went with your company very professional and punctual our technican Nate was truly amazing a great asset to the company and Leo the service rep was completely thorough and felt that no nonsense pressure if I could I would give you guys 10 stars a very very satisfied customer thank you veteran air

Ca
Review №11

Very professional. Called and came out 7 hrs after I called. First time I called after buying AC. No cost. Very happy getting AC with them

Ga
Review №12

I am pleased to provide a review of a regularly scheduled air conditioner maintenance service I received on June 16, 2021, provided by Michael Cozy, Senior Technician with Veteran Air. Michael demonstrated a superior level of professionalism and competence in every respect of the service he provided. He called in advance of his arrival and arrived promptly at the time scheduled. His knowledge and skill carrying out the tasks required for this service were clearly demonstrated as he worked. I very much appreciated Michael’s willingness and ability to clearly explain to me the purpose of the various tests and measurements necessary for a complete evaluation of my AC system. Michael’s work was a credit to himself and to the quality of service offered by Veteran Air. I want Michael Cozy to be my regular service technician for all my future AC service needs. Thank you Michael and thank you Veteran Air.

He
Review №13

I have a service policy with Veterans Air. The office staff is very friendly and they call and send me a reminder when I need service. The service tech Javier called to tell me he was on his way. He was very nice. He has done maintenance on my air conditioner before. Explained what he found with my AC unit etc. I was very pleased with the service he provided. Using Veterans Air has been a positive experience.

Ca
Review №14

I have always been pleased with the service from Veteran Air. Mike today was very knowledgeable, thorough. I have used this company for many years and trust their technicians to always do a good job.

lu
Review №15

They are the best company I have ever dealt with. They are knowledgeable and explain the problem if any and what will be done to fix. They are neat, courteous and very professional. Also no price gouging…very reasonable on pricing of parts and quality equipment. Even their yearly maintenance agreement is well priced for what we get. I wouldn’t hesitate a moment to contact them. I recommend them highly and have to several people. You won’t regret it.

Le
Review №16

Veterans Air was excellent to purchase a new system from and professional for sure. Everything went perfect ! We bought an upgraded Trane and we are very happy. Special thx to the great installer Elton. He was fantastic. And working with John O’Dell was also smooth and easy. I highly recommend Veterans Air.

ri
Review №17

Veteran Air installed a new AC unit in our house a few weeks ago. We are very happy with their work and would highly recommend them to anyone. The workers were polite, courteous, hard working and left the work place neat and clean. We are very happy with their pricing and workmanship. Good job.

Ju
Review №18

Veteran Air came to my home to inspect and repair my Air Conditioner.The technician was proficient and found the issue quickly. After getting everything running properly, I was able to pay with my credit card at home. They bring a credit card reader to the visit. Super easy and quick.Thanks Veteran Air, you were awesome!

Ke
Review №19

Hired Veteran Air to clean our AC drain. Matt H was on time, thorough in his communication, and very kind. Appreciate the honesty and great work. Highly recommend.

CO
Review №20

Veterans Air was selected from the 5 companies interviewed. They were the only company to include a larger unit and new hot water heater at a price very similar to the others.During installation I was kept informed and actually shown the replacement of the rotted platform, the larger return ductwork and walked me throughout the completed installation.Technicians were extremely knowledgeable, courteous and professional.I recommend Veterans Air to anyone!

Ja
Review №21

Daniel came out to perform our 6 month maintenance. He was the most the most thorough technician. I shadowed him while he was here and I was impressed. He explained everything he was doing and answers every question. We’ve used this company several years now and have not been disappointed.

Ji
Review №22

The Service Tech Mike that came to get my AC running again was the most thorough and professional Service Tech Ive had in years he got my 11 year old system operating g better than new. I decided to replace my heating and AC system and replace ducts to increase air flow and improve temperature control in rooms furthest from AC UNIT. The installation Team did a great job with the installation, clean up. The system and increased air flow is WONDERFUL

Br
Review №23

Chris came out almost immediately to look at the new system they had installed almost 2 months earlier. Due to the large amount of remodeling that was being done it was a simple fix of just replacing filters. I truly appreciate the urgency they put on getting out to me and the honesty in which they operate.

pa
Review №24

Had a quote from another company at $15000. Cancelled that and went with veteran air for $5000For the same York air conditioner.All their service providers were respectful and knowledgeable. They were on time. And cleaned up afterwards. I recommend Veterans Air

Ju
Review №25

Our serviceman (Peyton) was prompt, corteous, and thoroughly explained each step that he performed during maintenance. There were some issues and he explained those in a very understandable way and they were corrected during the visit. Peyton also provided some helpful hints for maintaining our system and saving money on our electric bills - great experience!

li
Review №26

Veteran Air has been wonderful to work with. Our salesman LISTENED to my concerns and desires and then found a unit to fit our need. The installation crew was professional, prompt, knowledgeable, provided a clean job and gracious to answer ALL of my questions. I would refer Veteran Air again and again and again.

Ed
Review №27

Quick, prompt, and reliable service. Adam was our maintenance tech and he was very professional. He took time to explain the cause of our AC unit not operating properly. Also, he recommended the service plan and how it would benefit us going forward. Adam made the necessary repairs in no time and set our minds at ease. He is an asset to Veteran Air Conditioning and Heating. Thank you for everything.

Ka
Review №28

Jon provided a detailed estimate and provided education regarding the various systems. He also knew it was an emergency and was able to schedule installation for the next day! Veteran Air came highly recommended to me. Now I understand why. Every employee was professional, personable, and capable.

Da
Review №29

VERY professional from quote for a new smart system through followup servicing. Knowledgeable people, fair pricing, quality merchandise all part of Veteran Airs business. A pleasure to deal with here in Florida!

vi
Review №30

Blake was our service technician, this young man was very efficient, was so polite and explained what he was going to do and what he did. I have already reccomended your company and Blake today . We will continue to let our family, friends and clients know what a great job Blake did and to call your company when they need your services. Thank you for sending Blake to help us, he truly is a Gentleman, and we hope he continues with your company for years to come! Thank You for responding so quickly and fixing our AC.

An
Review №31

We appreciate Veteran air for following up quickly when our ac goes out. We had difficulties with a few other companies but have found Veteran air reliable. Matt was particularly helpful in his explanations and knowledge.

Gr
Review №32

I had an issue with my new AC so I called Veterans at 830am and they answered promptly, listened to my problem and arranged for someone to honor in the afternoon. At 1130 I got a call from Adam the AC tech and met him 20 minutes later. Adam was polite and professional, got right to work figuring out what was wrong. Turned out to be fairly simple but Adam took the time to go through everything and make a few adjustment s as well. Adam was a genuinely nice guy who was concerned about fixing my AC properly. Also very knowledgeable and didn’t waste any time figuring out the issues. Once again I had a great interaction with a Veterans employee which just shows that I made the right decision to go with Veterans! Thank you Adam and the rest of the Veterans team!

Co
Review №33

My experience with Veterans Air was an absolute pleasure. I was so pleased with the response and repair that I immediately signed up for the yearly maintenance program. In the future, I will enthusiastically recommend my friends and neighbors to use this service. As a disabled combat veteran, I appreciate the prompt, courteous service while also choosing to hire a veteran owned business.

Od
Review №34

Service was great! I called at around 9am and they said they will get someone out after 2pm. I got a call at 10:30am with a rep asking if it was OK to come then. Very professional and informative. Identified the issue and fixed it fairly quick. Completed some other preventive measures to avoid future issues. My house was back to its normal cool within hours.

Al
Review №35

I used to use Cool Today. I recently left them after I had two back to back horrible experiences. I was looking for a new maintenance provider for my ac. When my blower motor went out on a very warm Florida day I called Veteran air. They showed up within a hour and took care of my part that was still under warranty. The lady that took my phone call was awesome . She set up my repair call and my new service agreement. She also made sure we would get the amazing veteran discount for my husband’s service. The repairman did a perfect job and had us all fixed quickly. I’m very happy I made the switch to Veteran Air and am very satisfied. HIGHLY RECOMMEND! 🇺🇸

Da
Review №36

I have had to use a lot AC companies since moving to Florida and this is by far the best experience I have ever had. Honest and on time. I would highly recommend them to anyone looking for AC repair, service, or installation.

Ra
Review №37

Matt from Veterans Air always does an outstanding job. It’s employees like Matt that makes Veteran’s Air an outstanding company.

Tr
Review №38

:::::::::::::::::::::::::::BEWARE::::::::::::::::::::::Please beware of Technician Andrew Benedum!!!This man has verbally attacked, and threatened me and my livelihood! He has never met, nor had any contact with me, but has said the most horrible things about me. From what I am learning from others that have crossed his path, he is a raging lunatic, that has a trigger temper, looking to destroy innocent peoples lives. He will explode, and threaten to ruin your life and career. If he can do this to someone he has never encountered, just imagine what he could do to you if he gets inside your home to repair your air conditioning! Very scary unpredictable man! He sits behind his computer attacking and threatening innocent people via social media outlets. I have never seen such hatred, and evil acts as I have seen from Andrew Benedum. If I can prevent one person from becoming his next victim, than this review has served its purpose. Veteran Air Conditioning, please remove this dangerous man from your payroll, before something else happens to an innocent, unsuspecting person.

Do
Review №39

We hired them and the response was great. I asked for a early ammaintenance on our A/C unit and was assured the tech would be there in the morning. The next day I received a call at 8:;30 am from the tech was on his way. He arrived ; performed the tasks in a timely and professional manner. He explained everything that he was doing and was polite and respectful. I appreciate that this company is made up of Veterans and would recommend them to anyone.

Co
Review №40

My air conditioning quit June 15 so I called veteransin the late afternoon. They had Peyton come out the next morning. He found a defective part in the air handler and fixed it. Now the system works perfect. He checked everything else out in the system and explained everything to me. I am on a service contract with veteran and am very happy with their service and prices. I am a disabled veteran and will be recommending this company to all my friends and neighbors.

Ja
Review №41

Had a great service man William. He was very thorough and explained all that he did to the system. Found a contactor that was about fried and changed it out before it burned up. I will definitely use Veterans Air again and I highly recommend them.

Ka
Review №42

I can’t remember his name and it is not on the invoice but the tech was prompt,polite and professional. He was very thorough and not rushed. Unfortunately, a problem was found, during the routine maintenance, which we should have addressed last year, but he was able to schedule the repair to be done quickly. So I will be spending 4 hours with them tomorrow and am anticipating no issuesbecause they always do a good job.

De
Review №43

The technician, Eli, was extremely knowledgable and understanding. I explained that I had got the unit running by vacuuming the drain line but I didnt feel it was clear. (Note: I had a service call four days earlier with a different technician and I had performed a vacuuming prior to his visit, I also explained that I thought there was still a plugged line, not a good result from this service call). Anyway, Eli listened to me and did a complete check of the drain line, he spent a lot of time making sure the drain was clear, and what came out was disgusting, looked like intestines!!!.Great service form Eli!!!

br
Review №44

Warranty new instal follow up After the new installation of our new AC unit. we had some issues with the AC heating up and Veteran Air its been very professional and helpful with our follow up calls regarding our problem they came to install a temporary thermostat wire from air handler to condenser. While where are waiting on new defrost board. every technicians were extremely knowledgeable, courteous and professional.I recommend Veterans Air to anyone!

Ji
Review №45

Excellent customer service by Peyton. He communicated very well and provided options for us. He serviced our pool heater as well. We may have to purchase a new unit in the near future but that is not a priority for us right now. There was no pressure to make a large investment. We will look at the UV lighting option for the next visit in 6 months.

Pa
Review №46

Outstanding service and price. Adam came out at 7:00 pm the night before the tropical storm and we had our AC fixed very quickly. I highly recommend the company and Adam.

Ja
Review №47

Matt came out on a free second opinion call to inspect my A/C unit. His knowledge, suggestions, and professionalism were outstanding. He was able to give me much more diagnostic information than the other guys. He also offered various financing options for me to consider that I would not have come up with on my own. When the time comes to replacing my unit I will definitely be using Veteran Air. (The “other guy” spent 2 hours trying to sell me, throwing numbers out left and right, and was supposed to follow up with an email quote. I never got the email)

Ro
Review №48

My A/C suddenly stopped working. I called the office at Veteran Air and they showed up within a couple of hours to fix the issue. The technician Jet quickly found the issue with the drain pipe and got me up an running in less than 15-minutes. After he fixed the issue he gave it an overall check. We were very pleased with Jets service and professionalism.

Su
Review №49

Mike was courteous and professional. He tended to some minor immediate issues and advised what he had remedied. I was very content with his knowledge and workmanship. I will continue to use Veteran under their maintenance agreement.

He
Review №50

Javier was at the home the day I called in and, made a good assessment of the issues. He made 2 proposals, one repair and the second replace. He was courteous and knowledgeable. We took his information and made the decision to not repair an old unit. He made quick arrangements to have the new unit and ductwork installed.Jeff and Greg arrived in the morning and worked so hard. It was difficult work but they were steady on it and we were cooled down by late afternoon. I highly recommend these fine individuals. They come on time and are fully prepared and knowledgeable in the trade.Good work from the very nice men with Veteran Air.

An
Review №51

I reached out to 4 different local A/C companies for quotes on a new HVAC system. Veteran Air not only offered the most competitive pricing, but their warranty on a new York system was for 10 years on both parts and labor, which the other companies did not offer without additional fees. The installation was performed professionally, and our system is working great!

Am
Review №52

I’m purchasing the house I’m currently renting and wanted to get an estimate for a new AC system. Jon arrived on time, in a Veteran Air vehicle and uniform and was extremely professional. He told me I have 3-5 years left on my AC and didn’t try to sell me on getting a new one. I truly appreciate it as there’s a lot of others things that need be done and any cost savings is good. Jon provided detailed information regarding the AC unit I have and offered maintenance suggestions. I will definitely use Veteran Air and no one else for all my AC needs. They even give Veterans like me a discount. Best in town!!!!

Lo
Review №53

Andrew was Very Thorough and efficient. He explained everything and answered all my questions.

Ro
Review №54

Technician Chris diagnosed the problem and resolved it quickly. He also took extra time in explaining everything to me. I’ve always found Veterans A/C staff from office to field staff are to be very courteous, punctual, and helpful.

El
Review №55

We called them at 11am on Saturday because we needed a new A/C & they were here by 2pm to go over everything & give us a quote. Their price was more than reasonable & when finished it was exactly what they quoted (no surprise charges). They were here Monday morning at 9am with the new unit exactly as they said. They even gave us a discount since our daughter is military. I would recommend them, we couldn’t be happier.

Ch
Review №56

I have used other companies in the past, but nothing beats veterans air. The service is great and they help you understand the problems very well. They go above and beyond their job to make the customer happy. I will definitely keep using their service. Thank you

Mi
Review №57

I cant speak highly enough of the Veteran Air team. They are professional and responsive. Always return phone calls. And have very reasonable prices. On more than one occasion they could have really put us to sleep, but quickly diagnosed the problem and fixed it for a nominal charge. I guaranty at least one other area company (they know who they are) would have tried to sell us a whole new system and charged thousands. Highly recommend.

Kr
Review №58

Jet was extremely professional and honest. I appreciate the time he took to try to explain the issue and help me understand my options. He sincerely cared about our situation.

Ca
Review №59

Jet was knowledgeable, courteous, and thorough. He didnt hurry through just to get to the next customer - he took his time to do things the right way. Really appreciate that the company supports veterans.

No
Review №60

Well, I read all of the good things in NEXT DOOR, and decided to give them a shot, as I had no AC as night was approaching.wow, is understatement!!! They were prompt in responding, Brittany who took the call was a pleasure to speak with and told me when I could expect a technician. They diagnosed and fixed the unit, and checked other components including the filter. Their invoice which included pictures of the repairs and meters was something that I had never seen before. Unbelievable is all I can say, other than they will have my business going forward. :)

Bo
Review №61

Service rep was courteous and well versed in his products. I ended my awful experience with Nest and switched to a Honeywell. Also installed a whole house filtration system. All working well. Also received 15% discount for being a vet. Thanks Veteran Air!

Su
Review №62

We have had a contract with a very large corporation here in Sarasota since 2015. Their service techs never really want to work and sit in their van in driveway instead of taking care of maintenance. The tech today told my husband to drain the valve and that would correct the problem and said he had to go to Myakka City. “No charge”. Veteran air was here within a 4 hour window and got us back up and cooling! I will never call that other corporation again! Thank you Veteran Air!😁. I’m cool again!

Ge
Review №63

Had a new York unit installed last week. The service provided by Veteran Air was excellent! Craig came out to run diagnostics on the old (15+ years) York system and was honest with the findings. He even sent pictures he took of the unit while running diagnostics, he explained each issue. Cost of the parts needed to be replaced and how each part works within the AC unit. Since it was cheaper to replace the unit rather than having to repair it, a visit from a Comfort Advisor was scheduled for the next day to go over the options available.Jon, was on time and took his time in explaining each system available. He was a true professional and did not try to up sell. Once it was decided on the best option for a replacement, the paperwork was done. Jon was able to schedule the installation for later that afternoon.Within the hour after Jon made the call for installation, Elton and Rudy arrived with the new unit! Both of them worked quickly and efficiently in removing the old unit (including the hurricane anchor/pad) and installed the new unit & new hurricane anchor/pad. They were very respectful of my home and even removed their footwear before entering my home to install the new thermostat. Elton and Rudy were very friendly and took the time to answer my many questions regarding the installation. The installation took less than 3 hours and I am very happy with the new unit and service provided by Veteran Air! I highly recommend that anyone seeking a reputable and honest HVAC company, research Veteran Air and schedule a visit from them!

br
Review №64

Name at the top is wrong it should be Ellen Kelly. I have had cleaning done before, but they were never as thorough as Andrew who cleaned the inside and outside units spotless. Its an old unit that needs to be replaced but Im having a new roof put on first. He took pictures of the inside and outside units and explained everything in detail. He was very knowledgeable and not at all pushy to buy a new unit. I will be calling them when my unit goes out. Andrew went above and beyond to keep my A.C. running a little longer. Thank you Andrew.

Ma
Review №65

Excellent service. Honest. Always on time.

Ma
Review №66

I had Jon Curtis come to give me an estimate. I have never had a more pleasurable experience dealing with a salesman/technician. He fully explained every option in great detail. I had a new system installed the next day by professional, courteous, and friendly technician. And as the name states, it’s owned by a veteran and I as a veteran received a great discount. I HIGHLY RECOMMEND as do their other hundreds of positive reviews!!

Ka
Review №67

They scheduled me same day, said the tech would be at my home between 12 and 5 pm. He was at my house at 1pm. It started pouring rain on him but he kept working on my air conditioner! He was drenched and still had a smile on his face when he came to talk to me. Was there an hour and a half and everythings great now my house will finally start cooling down.

Ch
Review №68

Charles is a great respectful person.He gave me great insight information like no other company I have used in the past. He thoroughly checked my a/ c system. I felt like I wasn’t getting pressured into anything or was being rushed thru his service call for us. I definitely will use this honest company in the future.thank you veterans air for caring.

JI
Review №69

The techs name was Jim and he was wonderful. Professional and his expertise is second to none. Veteran A/C is the best hands down!!

de
Review №70

Jason was courteous and professional and figured out the problem and solved it. Such a kind and upbeat, skilled guy, which is important when someone is working inside your house.

Jo
Review №71

Vet Air came on short notice to inspect the attic duct problem and give an estimate. They were also able to schedule a work (a full days worth) just a few days later. Happy about that! However, since the work was in the attic and I am living in another state, I have no way of knowing if the needed repair work was a large upsell or not to what was quoted as necessary repairs (the other companys estimate was much less).

Th
Review №72

Prompt communication, superior listening skills, rapid response and thorough quote. Detail oriented. I love this company. Very satisfied.

Me
Review №73

POSITIVE! This has been a seamless and excellent experience from the very start beginning with Senior Service Technician John ODell to the installer, Jason. Everyone was very kind and caring. You should be very proud that these professionals represent Veteran Air Heating & Air Conditioning. Also, Thank you for your service!

Je
Review №74

We just built our home a year and a half ago and our AC stopped cooling. Being first time homeowners and never having an AC company we called Veteran Air and they sent out Adam to our home. He was very professional, clean , and knowledgeable , he changed out our capacitor and we were back in service within an hour of him showing up. I would definitely recommend Veteran to anybody, and We couldn’t have been happier with Adam. Thank you for your prompt service.

Pa
Review №75

I had Billy and Jerry out to do a move on my AC unit and install of a new hot water tank, then I had Blake come out to repair my AC unit. These 3 guys are the absolute best. They are professional, they know there stuff, they are polite, pleasant and just a refreshing joy to have the pleasure of meeting. I would highly recommend Veterans Air, they are prompt, honest, caring and a leader in their field.

Ha
Review №76

After numerous trips by four other AC company’s, I was fed up and just wanted a new AC system. I called Veteran Air to give me a quote for a new system. The sales guy came out and said, you don’t need a new system, this is an amazing high end system and I can get it fixed under warranty…which expired 5 days prior. Veteran Air not only found and fixed the problem, but they also negotiated with Trane to get my warranty extended. Thank you Veteran Air and Trane for being honest and going above and beyond!

Pe
Review №77

KURT GUERRERO, tech for Veteran Air, by far the best tech to service ourac. EXTREMELY thorough, went over every aspect of work, and includedbefore and after pictures of what was done. Courteous and professional,he was here well over an hour, and when he was done, we felt our unitwas in the best hands possible. Will absolutely request him in the future.5 Stars, triple A. all that.

Je
Review №78

My tenant had complained that the AC was making noise. I requested a service call, which was scheduled about the time I was due for my routine maintenance. It turned out the vent was not installed properly which was making the noise. However, they did not charge me as a service call, but considered this a routine maintenance appointment for which I am most grateful. They have been professional, expedient and kind every time I have used their service.

Al
Review №79

Gotta say, my appointment was for between 8 and 10 AM. The day before they called and said it was changed to between 10AM and 12 PM. Then, no one showed up so between 10 and 12 PM, so I called them and they said now it is between between 11AM and 1 PM. The Service Tech showed up at 1:20 PM. He said it would take an hour. Now, since I already scheduled to take off the 8AM to 10AM slot, I have been around from 8 AM to 2:20 PM, if he only takes an hour for general, scheduled well in advance appointment appointment. That means it will be about 6.5 hours of my time for routine maintenance. 😡 Not happy! …… Manager has since reach out to me, the same day, and all is well. Thank you Veteran Air Heating and Air Cooling

Li
Review №80

The two men who installed my new AC unit were wonderful and very professional! They worked hard and quickly. I am very happy with my new AC. Veteran Air is the best!

Sh
Review №81

Dalton checked our AC unit today. He was personable, polite, and professional while answering many of our questions and providing the honest assessment we needed. Dalton went over and beyond what we expected when engaging his companys service. Veteran Air is fortunate to have him, as were we today. We will use this company again!

Sh
Review №82

AC stopped working unexpectedly. Jennifer answered my call early in the morning and a technician was at my house shortly after 2 p.m. to make necessary repair at a reasonable price. Would definitely recommend.

Do
Review №83

Outstanding service! Matt was great trying to repair the old system, however it was too far gone and he was very through with his explanation and recommendations. We were able to get on the schedule for a new install the next day. Zak and Rob were very courteous and professional during the install....heres where it get tricky, 15 minutes before they were ready to start the system up our power went out and it took TECO 11 hours to fix. Eric was assigned to help us out to finish the job and he came very early today to before his scheduled work to get us up and running. One issue left to resolve with the new thermostat which may be bad, however he was able to get us cooled down using my old one. Very happy with Veteran Air and highly recommend!!

Ph
Review №84

Peyton and Chris were punctual, efficient and personable. Diagnosed and resolved issue quickly (clogged condensate drain). Provide a thorough summary of the service performed via e-mail. Would recommend.

K
Review №85

Not only do we use Veteran Air at our home, but they were able to do a quick turnaround on an install at my mothers place as well. We appreciate their honesty and work. Would recommend highly.Also, technician Jhett is great!

el
Review №86

I spoke directly with Justin who is extremely Pleasant and courteous. The wealth of knowledge he shared about a heat pump system I was interested in installing spoke volumes. She reassured me and every instance replacing a obsolete system but not only be more efficient but save me money in the long run. The installation would be involved and from his conversation he was so meticulous in his description of what he would be doing I knew that this could only be the company I would use. Thank you Justin for all your help your prettiest demeanor youre thorough explanation you made this process extremely easy.

Ja
Review №87

Veteran Air is an amazing company. They are so efficient and they always handle the situation well. The people are knowledgeable and we highly recommend them.

Wa
Review №88

I.... made a creative relocation of our water supply valve. Out of sight until the valve is turned off, then its obvious where it is and in what position. He helped us identify a condition of the water heater which indicates the need for replacement. As a result, it is scheduled in the near future with a top quality unit.J....... is very meticulously professional. Explained what he was doing. Identified a refrigerant concern. As a result, it will be addressed in the near future so as to not be a problem in the summer cooling season.Thanks also to A..... in your management team.!The service people are very professional in their work and interface with the customer, which I believe is a reflection of their Service background.

Pa
Review №89

Our AC stopped running. We were working with 2 bids and the other company came out (Sunday) said the unit was old and needed to be replaced! Charged us $179 did nothing but look, said the estimator would be in touch! The unit was still going on and off! Mostly off.Veterans, I think Mike, came out (Monday) opened up unit, checked everything and showed us crumbling parts inside! He also hosed off the coil and the unit started running normally and continued 3 days until replaced! He charged nothing for all this! Our decision was made and we chose Veterans Air over the other company! Real rare to get any real good Customer Service these days and they continued to be responsive and helpful through the installation process! Hats off to Veterans Air

Ja
Review №90

I highly recommend Veteran Air! They installed a new system and we have had their maintenance service since. They are professional and courteous, clean and quick. Andrew was out to do our maintenance today and he was so thorough and gave great advice on how we can keep our system running smoothly for as long as possible. Honest and reliable from the office to the service techs.

E
Review №91

Andrew performed our semiannual service on 070821 and did a Great job. Did a full service making sure he kept us fully informed of his findings. Excellent work, Thanks Andrew

Ji
Review №92

Very impressive! Techs showed up on time, and got the job done. They were professional and courteous, and they explained everything to us, thoroughly. We left one of the bigs 2 years ago, because we werent getting this kind of responsiveness and service.

Ga
Review №93

Andrew and Chris came out to our home to repair our air conditioner that stopped working. The pipe was clogged and they had it up and running in no time. They were very polite, professional, and explained how I can help eliminate the clogged pipe from happening again.I am extremely happy with Veteran Air and their exceptional service.

Ho
Review №94

This company is the bestExcellent customer service and the technicians are always knowledgeable and explained all issues and repairs. Dalton was my technician today and he was on time, very thorough, took lots of pictures and explained each service in detail. I appreciate this company and will continue to use them and will definitely recommend to others

Sc
Review №95

Rich came to our house, politely introduced himself, told me he was from Veterans Air to do scheduled maintenance on our A/C unit. He wasnt here and gone in 20 minutes, when he was finished he went over all the points he checked and what they ment. I have used Veteran Air for residential and business, highly recommend their service!

Ri
Review №96

This company is spectacularly competent! Every call returned quickly. Every question answered quickly. Tech calls ahead when en route, solves the problem correctly, treats the home like their own, bills fairly and leaves with everything working. If you need HVAC maintenance use this company!

be
Review №97

From start to finish --- fair, fast, friendly. Near best in pricing - but most of all, trustworthy. Which is priceless.

Ba
Review №98

GREAT service, and in the middle of Memorial Day Weekend! Justin was able to come on the day we called. He quickly figured out the issue (with our a/c drain pipe), fixed it, checked out the system, and was polite and informative throughout. We highly recommend Veteran Air!

Za
Review №99

Nothing but great things to say about this company. My wife and I had our AC go out at 4pm on a Tuesday. They came out that night to go over our options. Less than 24 hours later we had a new AC system installed. John at Veteran Air made a very stressful thing become an easy experience. They now have a loyal customer.

Je
Review №100

Evelio and Allen were amazing!!!! They worked so hard to get my air conditioner fixed. Super nice and professional gentlemen!!! If I could, I would give these guys 10 stars!!! Thank you so much for being our air conditioner people!!! ❤️

Information
37 Photos
100 Comments
4.9 Rating
  • Address:6003 28th St E A, Bradenton, FL 34203, United States
  • Site:http://www.veteranair.com/
  • Phone:+1 941-404-1788
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–10pm
  • Thursday:8am–10pm
  • Friday:8am–10pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Similar organizations