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Romans Repair Center
1521 River St, Bowling Green, KY 42101, United States
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De
Review β„–1

I could not recommend a place any higher than Romans. Super customer service, work and for me, the most important part is that they are honest and up front with you. First time I went there I had an old weedeater (10 years +) that pooped out. they told me they could probably fix it for $70 but Id be better off just getting a new one...so I did. My next visit was something thats not their regular work but they still got me in and fixed it. I drove in there with my medium duty truck (old Penske truck with 24 bed ) and I needed my lift gate repaired. It had quit working and none of the truck places I usually go to do that type of work. Turned out it needed a solenoid replaced and the wires that were connecting it were all just a bump away from breaking in one spot or another and leave me stranded when I would need it most. The guys got all that fixed up for less than I expected it to cost and I was back to work the next day. My last visit there was a few days ago. I needed some parts for a riding mower thats also a dinosaur πŸ¦–. Since I didnt have the mower with me they printed out and explained to me what could possibly be wrong with the break and the other part that I needed they explained to me how to fix myself vs ordering a new part. They dont make money of explaining but its just the character of their business and that exactly why I will always recommend them and always take all my equipment to them for repairs

De
Review β„–2

Nice & friendly!! Good prices on repairs

Mi
Review β„–3

They know what they are talking about Mr Romans and Chris R very helpful when I need help I always have good service at Romans thank U Mr Romans and Chris

Da
Review β„–4

Great family owned business! Very knowledgable and very fair on price! Also have an awesome selection on brand new equipment with great warranties! Buy @ Romans, Use the warranty @ Romans!!!!

Ch
Review β„–5

Ordered a new Husqvarna mower from them. They kept me posted on when it would arrive and delivered it promptly to me. Chris delivered it and went over everything about the mower and explained in detail. A super person. We were so pleased with him. I would recommend this place to anybody and if and when I need anything done for repair, I have their phone number. Chris you did a fantastic job. Thank you.Charles in Franklin ky

Ni
Review β„–6

Didn’t fix my problem kept adding stuff to my ticket that I didn’t need not 1 time but 2 times My pops told me they was re offs should have listen won’t be back down there that’s for sure !

Ja
Review β„–7

The ONLY place I take my yard equipment! Great service, knowledgeable people!

Ri
Review β„–8

Very helpful staff, they went out of their way to help. Highly recommend them!

La
Review β„–9

Very friendly staff and seemed knowledgeable but they are very slow and dont return phone calls when they say they will. Still waiting for my mower!

Ru
Review β„–10

I brought my zero turn mower to have it repaired it runs and cuts better than when I first bought it. They do a great job and also there customer service is great. Will always do business with Romans Repair.

Ni
Review β„–11

Constantly over charging for repairs. they perform repairs without contacting the customer and expects the customer to pay when they didnt agree on the repair. Their actions show they are not trustworthy.

ca
Review β„–12

Romans has repaired my lawn equipment on a couple of occasions. Both experiences could not have been better. Excellent work with quick turnarounds, very friendly and professional; what more can one expect from a business? On both occasions they came to my house to pick up my equipment and delivered it after the work was finished. Both times the price for their work was very reasonable, especially considering the pick up and delivery service. I am glad to see that at least one person to whom I have recommended Romans Repair Center has left a 5 star review. Simply put, Roman and company are the best - I highly recommend them for all of your lawn care equipment needs.

Da
Review β„–13

Use my power washer on a regular basis around the house and out at the farm. Tried to start it this year (2020) but my oil case was leaking. Took it there for repair; my wife and I agree that it has never run better!

Ce
Review β„–14

Took my lawnmower to get fixed here and the owner was very knowledgable with my issue, was able to fix it for the lowest price in town! Definitely will be taking all of my other small appliances if needed there only from now on. Thank you.

Br
Review β„–15

Great place to get parts, service, and buy new equipment.

Bl
Review β„–16

Thanks for repairing my mower so fast!!!!.Wonderful service!

Ro
Review β„–17

Had to get pulleys for my Husqvarna, they had them in stock.

cw
Review β„–18

Romans Repair Center great place, great service. There is not one person there that treats you without respect and a smile. I also visited the two business next door. One is a laser engraving place run by a man named Raymond the place is called Bowling Green Engraving. He has all kinds of stuff in there. I think I will go by there around Christmas. He shares a building with a guy named David who has a phone business. He repairs them and computers. He won best repair business in Bowling Green in 2018 so I guess he is he has a paper clipping proudly displayed in the waiting area of the building. The name is Quality Tech Solutions of BG. Happy shopping everyone.

Mi
Review β„–19

Great fast cheap

Te
Review β„–20

Fair price and exceptional service

Ba
Review β„–21

Great customer service cheap prices best in town they get you in and out fast

Vi
Review β„–22

They take in your mower 3 to 4 day turn around

Ti
Review β„–23

Very good service got my mower fixed quick and was cheaper than anyone in town I highly recommend romans

Ja
Review β„–24

Got some advice

jo
Review β„–25

LAZY....that is the best word I can use to describe the staff at Romans I called looking for some Cushman parts, than wrote an e mail, then followed up with another call. After an extended hold was told the part was not available. So I asked for the part number and she said she did not have it. Then I asked how did you look it up with out the part number and she said she did not have it. I told her I guess you are too lazy to look it up and she hung up on me. Great job Romans . I called a real dealer and got the part I needed. I have been in the business for 45 years and this outfit is a looser.

Ke
Review β„–26

Absolute garbage service. Was directed to them by Jet for warranty repair of my milling machine. Total of 3 on-site visits (and 1 no-show) over 2 months for them to replace a bearing - once they came out and took apart my mill without bringing all of the replacement parts and another time they installed my speed gauge in reverse. We noticed a couple of months after their last visit that the problem was still persistent and they sent another tech out (4th visit), except they started another work order and my warranty had expired by this point, so had to pay out of pocket for the same warranty repair. 6 months after this last visit, were having the same exact bearing problem.Save yourself the money and time wasted calling them repeatedly to find out when your part/their repair guy is going to show up.

Vi
Review β„–27

Good service

Do
Review β„–28

I have been taking my Gravely mower to both the BG and Glasgow dealer from where I bought it which are one and the same owner for the past four years.The service that Chris did on my mower is the first time in four years it got a real full service. I won’t bad mouth the other company on this review but Roman’s has ALL of my business going forward.The response time during 4th of July holiday week and the work performed were beyond my expectations. Chris even delivered my repaired and serviced mower on Saturday the 6th and it looks and runs just like brand new.Great Service and response much appreciated.

Ch
Review β„–29

Really good knowledgeable staff helped me with a problem on my mower no one else in town could would highly recommend

Da
Review β„–30

Romans did a great job on my lawnmower

ed
Review β„–31

When I cant find lawn mower parts anywhere else

Mi
Review β„–32

I brought him a scooter to repair and he acted like I didnt know what I was talking about (simple repair needed a speedo gear)

ni
Review β„–33

If you have any other option, dont go here, worst customer service ever. Counter person does not know or care if you get the help you need or not.

Cr
Review β„–34

I wouldnt recommend taking anything there. They are rude and give you the run around. They pretend to fix things. Our items had to be taken up there twice and it still isnt fixed totally and they are very expensive.

Cr
Review β„–35

They are the best when it comes to small Engine repair

Jo
Review β„–36

It took them five months to fix a line trimmer. FIVE MONTHS. And when it finally came time to pick it up, the one they gave me wasn’t even mine. If you have to go here because of a warranty I’m sorry. Otherwise go somewhere else.

Ma
Review β„–37

Prices are not good ,get ready for gouging if you have service there they did not pass my test !

Wi
Review β„–38

Always treats you good

Te
Review β„–39

Choke butterfly for my Briggs & Stratton

Ma
Review β„–40

Awesome staff and pricing!!

We
Review β„–41

Always take of my rigid warrantys no charge got to love that

Ji
Review β„–42

Pricy

Ti
Review β„–43

Best repairs and reasonable prices

Le
Review β„–44

Very helpful

Sc
Review β„–45

Great shop

Je
Review β„–46

Good people

S
Review β„–47

Thanks for your help

Information
16 Photos
47 Comments
4 Rating
  • Address:1521 River St, Bowling Green, KY 42101, United States
  • Site:https://www.romansrepaircenter.com/
  • Phone:+1 270-746-0857
Categories
  • Lawn mower repair service
  • Repair service
  • Lawn mower store
  • Small engine repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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