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D C Clement State Farm Insurance Agent
430 U.S. 31 W Bypass #108, Bowling Green, KY 42101, United States
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Ja
Review №1

I have been with DCs office for over 20 yrs & cant say that I have ever had any issues. Friendly, knowledgeable staff & they get it done.Recently I needed some extra help with my situation & Cody was great! In a moment when I really needed a little compassion (that now days is unheard of), he was the best! I highly recommend Cody or any of DC Clements agents/staff!

An
Review №2

D.C. Clement’s and his team are very helpful. They explain every detail of your policy. I didn’t realize how important having life insurance is until you realize how much it can benefit you in the long run. Thank you so much Cody for being so helpful!

Te
Review №3

I did not get truthful performance from this agency. Very unprofessional

So
Review №4

I just change my policy to state farm ,I was so happy with Adriana, she was very professional a great service, she explained everything and give me advice to have more coverage. Thank you so much. Adriana.

Al
Review №5

A staff you can trust, even in a pandemic! DC is pretty awesome also! I’m 26 but he helped me understand the importance of life insurance and how insurance in the long run is one of the best investments you can make in yourself!

Al
Review №6

I’ve always had a wonderful experience every time I go to DC’s office. Chyna and Cody displayed wonderful customer service by coming to my car (in the cold!) and explaining different policies to us. They answered all of our questions when a smile on their face! Wonderful group of people.

Th
Review №7

Poor customer service… every time you call in nobody really picks up the phone.

ch
Review №8

DC clements State Farm office is great. They have the best customer service. They helped me with my car insurance and my renters insurance. If you know someone that is needing any type of insurance they are your guys.

Ke
Review №9

Definitely recommend. I’m a new customer and Adriana was so helpful and made the process simple and easy.

An
Review №10

Chyna was very helpful and gave me all details in full extent when it came to getting a life insurance policy. She was very honest and I appreciate that because I think honesty is important when investing in life insurance and insurance in general.

Br
Review №11

I have been a customer for years and have always had great service and protection. If you live in the Bowling Green area and need auto/home/life insurance, I highly recommend stopping by!!

Ga
Review №12

I have been with State Farm with a couple years now and every time I need something from them, Adriana does every good job helping me out!! Thank you Adriana!!

Ta
Review №13

Cody is just so awesome and helpful, he is a keeper

Je
Review №14

I’ve always had the BEST experience with StateFarm DC! I’ve been with StateFarm for years and I’m getting my own policy for my vehicles and renters insurance and Cody has helped tremendously with texting me with options that would work best for me when I couldn’t pick up the phone and call during my busy day! I highly recommend StateFarm DC and Cody!

Pa
Review №15

I’ve been with State Farm for years. They’ve always helpful with any questions or concerns.

So
Review №16

Great ppl and great service! Thank you Adrianna!

Mi
Review №17

Hands down DC Clement State Farm insurance is the most knowledgeable staff in town. I appreciate all their hard work & they are always willing to go that extra mile for me and my family. Keep up the great work!P.S. best candy bowl in town!!

De
Review №18

I just recently switched to State Farm when a friend suggested I contact DC Clement’s office to inquire about insurance quotes for myself and son. Ginny is so nice and helpful. I explained to her what kind of vehicles we have, and what type of coverage we needed. She emailed the quotes to me on the same day I inquired. I compared my previous insurance policies side by side with State Farm insurance. With State Farm insurance policies my estimated savings should come out to around $420 a year. If you are looking for lower rates with great coverage I highly recommend you contact Ginny at State Farm. The switch is easy.

Sa
Review №19

Special thanks to Adriana at the DC Clement Office & Katy with Total Loss Claims. They have both made a very overwhelming Total Loss claims process SO smooth and easy. Everyone from the D C Clement office and the Claims Department has been incredibly kind, patient, and informative throughout this entire process. So thankful for State Farm!

hs
Review №20

I have nothing but praise for the D C Clemet Agency and State Farm Insurance. I have been buying auto insurance for over 53 years and have never had the fantastic complete service that they offer. When my grandson was in an auto accident that was not his fault and his car was totaled, he reported it to D C Clement Agency and in less than 24 hours, they got him a rental car to drive. Then, they got the estimates for him very quickly and paid him fully for his car less his deductible until his claim was finalized. Then they proceed to get their money from the other insurance company. That is excellent customer service. I have had similar situations before in past years and never this quality of customer service. They also saved us hundreds of dollars in premiums over our prior insurance company. I wish I could give them 10 stars.

M
Review №21

Thank you for always being so helpful. They offer sound advice and will not steer you in the wrong direction. Willing to go the extra mile and that speaks volumes.

Be
Review №22

Despite a few set backs lately DC. Clement and his staff are still going strong. Making you feel like family right at home. Nice to see such team work.

je
Review №23

Thank you for all the help during my claim. Never had an accident before and your staff put me at ease, walked me thru the entire process. I highly recommend DC Clement State Farm.

Ch
Review №24

Thank you DC, for always going the extra mile. I always feel so welcomed when I’m your office. Everyone is so friendly and genuinely concerned about my well being.Been a policyholder for then 20 yrs, keep up the awesome customer service!!

Am
Review №25

DC Clement and his staff are the best!! I would not have insurance anywhere else. I have referred them to several people, and everyone is always amazed at their pricing. Best deals around. They have seen me through wrecks, hail storms, life insurance, car loans, home mortgage loans. They are much more than insurance. Best of all, they have my back. I know they are going to take care of me. I know people who have other agents, and I swear, YOUR AGENT, AND THEIR STAFF, MAKES THE DIFFERENCE!!

Po
Review №26

DC Clement’s State Farm office is always very professional, friendly and knowledgeable. They have saved me money and time. Thank you for outstanding customer service.

ju
Review №27

I have been a customer of this office for over 20 years. The customer service I receive from D.C. and his staff is second to none. Ginny is available to answer questions for me anytime during the week and weekends. I think she needs a few more vacation days from D.C.! I would recommend this agent to anyone in the area. 5 stars!!

Ho
Review №28

D C Clement has wonderful staff with great customer service! 100% recommend him and his staff for your insurance services!

Cl
Review №29

The Smalley household continues to be very pleased and satisfied with Mr. D C Clement and staff. They have always been very prompt and professional in everything they do with us and the Warren Co and Bowling Green community as well. Again, were very pleased with our policy and D C Clement and State Farm! Ginny Van Cleave is also an added bonus. She is also very knowledgeable and people oriented. Like a good neighbor, State Farm ... you know the rest!

Je
Review №30

We have been very happy since moving our insurance to State Farm. The staff is friendly, knowledgeable, and helpful. They were able to lower our insurance rate and provide great coverage, which was very important to us when we added another driver to our policy. We definitely recommend DC Clement and State Farm.

L
Review №31

Thank you for always answering my questions! Your staff is bright, young and always eager to assist. Ms. Van Cleve has saved my family a bundle! Keep up the good work.

Am
Review №32

Awesome staff! Everyone was very nice when I called in to ask general questions about insurance. They also told me about the bank products that I didn’t know they had! Looking at switching my bank now.

Ch
Review №33

Everybody is very friendly and helpful.

Ma
Review №34

Great experience every time I come in. I enjoy the free water bottles especially in this crazy heat and a nice piece of candy to brighten my day... Always treated with respect and welcomed with a smile!

st
Review №35

Ive been with D C for over 20 they always have had the lowest rates and their customer support always take care of any of my needs from insurance to banking services thank you.

Jo
Review №36

My problem was not resolved. That is why I did not remove the bad review from your website like you ask me to and made sure to put someone elses gift card in with the partial refund check you sent me. You owed me 184 and I received 167. Im glad that you think you satisfied me, but you didnt.

Ji
Review №37

The best service, really friendly, Low rates. Willing to work with you ANYTIME. Staff are like Family, and treat ypu as if you are a part of the family. I love being insured by this State Farm!!. Thanks for all yall do.

ty
Review №38

Thank you DC Clement and his staff!! Very friendly knowledgeable staff always willing to go out of there way to help.

As
Review №39

Awesome staff and very helpful in office and over the phone! Always easy to get in touch with for any questions. Awesome customer service!

La
Review №40

Great service all the time! DC’s team is always quick to respond and they always provide solid advice. They are always willing to help!

Ki
Review №41

Even in the absences of Ms. Van Cleve, State Farm DC Clements office I was still able to get my questions answered in a timely manner. Helpful, friendly and knowledgeable staff & a nice office environment.

Jo
Review №42

There excellent staff to work with. Makes you feel at home..Will save you money anyway they can. I myself have been with D.C. for 18yrs. Also have brought other friends an family in to them an saved them money also.

M
Review №43

Great service and very knowledgeable staff. Thank you Ginny Van Cleve for all her hard work and dedication.

Ba
Review №44

Friendly staff, always greeted with a smile and a Thank You when I leave. I appreciate the little things like the hand written notes I often receive thanking me for my business, it’s a nice touch.

Jo
Review №45

Stellar! Great customer service and easy to work with! I highly recommend D.C Clement if youre looking for insurance in Bowling Green.

Br
Review №46

Great friendly staff. Always willing to go the extra mile! Can’t say enough good things about DC Clement and his awesome employees. They walked me thru my entire claim process!!

Ja
Review №47

D.C. Clements agency is amazing! Ginny is excellent to work with. They have the best rates in town and I will recommend this agency to anyone in Bowling Green. I’ve been with them for 4 years!

Ju
Review №48

Theyve helped me any way they could from a tragic car accident my mother was taken in. They hired a great lawyer in 2011 to take the case when my moms estate was being sued, they will do whatever they can to help. They even helped me when I couldnt afford to make full payments.Theyve ignored accidents on my record that werent mine. My speeding ticket didnt affect my premium. The discounts are amazing and Ive even checked the competition. 2015 and beyond, they are top notch.

br
Review №49

I called 3 times to speak to a agent they did not have the professional courtacy to call me back,I asked to transfer to a new agency and they did not try to talk me into staying,also,they fired my last agent in july,and did not notify me of any change..

Jo
Review №50

Terrible experience. I have had dc clement for 3 years. Just recently payed my bill for February and then 6 days later they remove 2 of my 4 vehicles from my policy without telling me .I drove these 2 vehicles all month with no insurance . then I found out they were removed when I had a flat on interstate and tried to use my road assistance. I was refused assistance . I called the office while on the side of road and I was told by Mr Clement himself that he had no idea why they were removed and he couldnt reinstate them at that time. When I asked why he couldnt help he said it wasnt fault and hung up on me .I called several more times for answers the next day to eventually being told they would call the police if I called back. I have filed complaint through state farm but have not to this day been explained anything and I have not received any refund on the remainder of my policy. I have since cancelled my other two vehicles and homeowners and have went to All State. I have also not once been apologized to for my inconvienace. Just hateful and defensive comments from Mr Clement himself.

Al
Review №51

Great service, friendly staff.

Ky
Review №52

Cody Mayhugh went above and beyond helping with my needs. As a first timer, Cody helped me through all of the questions and particular nuances that I needed

Ti
Review №53

DC Clement and staff is the best around. Great rates and professionalism.

Ke
Review №54

Ive had car and renters insurance with Statefarm for over 3 years via D.C. Clements branch in Bowling Green and I have had nothing less than exceptional service! Great group of individuals with the willingness to assist members any way possible. True meaning of a Good Neighbor!

B
Review №55

Special thank you to the hard working staff at State Farm DC Clement office. Very knowledgeable, friendly and they saved me $$$

Pa
Review №56

Ginny VanCleve is the most wonderful insurance lady there ever was. She, kind, helpful and helps me because Im needy. Been with her since 2000, almost 20 years.P.B.

Al
Review №57

The agent was so helpful and helped me a lot in my case

ku
Review №58

Amazing staff. Every time Ive been in the staff has been so polite and always figures out the best way to meet my needs. Very good for business. Ill never go to another insurance company ever!!

KR
Review №59

DCs staff is his E-Team! Efficient, Energetic, Educational, and especially Effulgent!!!! Thank you all for what you do for all of us. Your leadership is demonstrated by your willingness to serve the public!

Ji
Review №60

I was shocked at how Comfortable the Atmosphere is, as well as how inviting and down to earth the staff is.It makes an incredible difference when you feel as though the ones helping you truly care about fixing the issue instead of treating you like a number.

Ke
Review №61

I appreciate all DC Clement’s office has done for me. I can’t thank you enough.

Ge
Review №62

Good company and good customer service. Would recommend to family and friends.

Ji
Review №63

Reliable staff and awesome service! Especially my agent Cody, he’s so patient and dependable!

Da
Review №64

“Stellar employees “ Thank you for outstanding service. Switching insurance companies to save money was so easy.

Pi
Review №65

Knowledgeable, friendly staff and excellent customer service. All around a pleasant experience.

Ja
Review №66

Very professional, courteous staff that answered all of my questions. Highly recommend

Je
Review №67

Awesome staff, awesome service! Highly recommend!

Mi
Review №68

Thank you to the staff at DC Clement State Farm office always willing to go the extra mile. Super friendly atmosphere.

By
Review №69

Great service. Great communication. Took time to make sure I understood what was going on.

Ma
Review №70

The staff here has always been very friendly and easily accessible. Cody has been an immense help through my purchasing of a new vehicle and having to get insurance switched!

Da
Review №71

Awesome staff and great service! I highly recommend their services for anyone! Thank you statefarm!

Th
Review №72

Great folks, always willing to help ya out. Best place in BG for all types of insurance and car loans. Ask for Ginny tell her Goody sent ya!

RU
Review №73

Love... Love... Love DC Clement State Farm agency! Very helpful with any questions and changes I have regarding my policies. I will definitely be recommending this agency to family and friends!

km
Review №74

Always have a great experience here. Been a customer for 8+ years.

qu
Review №75

DC and staff have been nothing but excellent. Very professional and friendly. They always have provided me with the best rates possible. Glad to know I have them on my side.

Sh
Review №76

Always take good care of my insurance needs. Shout out to Virginia

Ho
Review №77

Teresa assisted with my life insurance policy and made the process easy to understand. Highly recommend this agency and specifically my Agency Team Member.

Sa
Review №78

These are people that care about people! So thankful for them.

Ol
Review №79

I highly recommend Ms. Martin she made everything so easy for me! I will definitely be recommending this agency to family and friends!

Ju
Review №80

My experience with D.C. Clemson Office was wonderful Julian was wonderful also and helpful explaining everything Thank to the Clemson Office

Jo
Review №81

I feel comfortable when I call in. I talked to Cody and he made sure I understood everything

Ay
Review №82

The service that is provided to me through this office/ company is amazing. If I have problem, which very seldom they are quick to fix whatever the problem may be. Thank you for being a great insurance branch/ company!!!!!!!

Je
Review №83

DC and his staff are top notch! Theyre always working hard to make sure their customers get the insurance coverage and info they need.

Da
Review №84

D.C. Clement state farm has been great since I started to insure with this company. Great coustmer service and they will even work with you if you have trouble making payments on time.

Mi
Review №85

Best agency and office staff (Ginny) in town.

Gw
Review №86

I have had my insurance with dc over 20 +plus years very professional office .love the new office!

Co
Review №87

Great staff! Cody is very easy to work with!

Co
Review №88

Such a great office. Always knows the answers to my questions!

Bu
Review №89

They’re just the best at what they do. Enough said.

Ma
Review №90

Very friendly and helpfull agents

Jo
Review №91

Great staff! Cody helped me with a bunch of questions, and I had a bunch of them!

Ma
Review №92

Great Staff!

Fa
Review №93

Love the New office! I have been a client for many years!

Da
Review №94

Friendly folks,honestly these are some of the nicest and realest people to deal with.

Os
Review №95

Great people and great service!

Br
Review №96

Friendly, knowledgeable staff that made for a quick and comfortable experience.

B
Review №97

Friendly environment, helpful staff .

Gi
Review №98

Adriana was extremely helpful

Tu
Review №99

Great service!

My
Review №100

Had great reliable staff

Information
42 Photos
100 Comments
4.8 Rating
  • Address:430 U.S. 31 W Bypass #108, Bowling Green, KY 42101, United States
  • Site:http://dcclement.com/
  • Phone:+1 270-842-0154
Categories
  • Auto insurance agency
  • Insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–6pm
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