The customer service received from Davon Pope was excellent. He was polite and thorough in his communication.

While the service advisor that I worked with was ok, when I first arrived I witnessed her and another service advisor argue about scheduling services for people on Fridays as if that was a cardinal sin. The guy service advisor was very unprofessional and he even acknowledged that he didn’t want to have this conversation in front of customers, but the reality is he did! And, he continued to yelled at the lady service advisor that was working with me. She stopped and continued to engage with him. Unfortunately, my expectations was low to begin with given my previous experience with the dealership and even more unfortunately they seemed to deliver an even worse experience. This would not have been tolerated under my watch and real leadership! If you’re going to serve our community, please do so with pride and excellence!

I had a awesome experience with this dealership.. My sales guy Cameron went above and beyond for me.. I truly appreciate all his hard work to make this Experience less stressful.. PSI love my new car..😎

This place.😡 Dropped moms car off for a recall. Come back..look where they parked it? What if simeine hit her car? Othwr cars had to squeeze by her car because it wqs left in a driving lane not a soace. Got the manager and fussed about it. He got the service person and he was full of excises on why it wqs crowded and had no place to put it. We had words about this? Dont know how ling that car was sitting in an open driving lane. This is laziness as well as not beimg aware of vehicles that are beimg moved. Last time we will be at that dealerahip.

My rep was excellent. She was very curious and mannerable. She was very detailed in the work that was performed on my car and my upcoming needs in the future based on mileage and what was noticed during the inspection. I was really blown away by how nice and informative she was. Thank you so much Nissan of Bowie. She probably could have sold me a new car that day.

Veronica Coreas was amazing and worked with us. She was patient, and thorough. The services they provide for customers is outstanding compared to other dealerships. Check them out!!!

When I arrived the service advisor let me know the wait would be 3 hours which was fine, but I actually waited almost 5 hours. Once my vehicle was done it took someone another 15 to 20 minutes to let know it was done. The vehicle also wasn’t washed through the car wash. What made everything worst I arrived during the morning hour people after me were serviced and completed before me. Also, I was only person left in the waiting room. It would’ve been nice to hear apology. I only came for oil change and was quoted the wrong price.

I Love Nissan at Bowie. Though passport nissan is a little closer to me...the service department can be extremely rude and over priced.

Brandon was a very nice young man. He didn’t hassle me when he showed me a vehicle I liked but didn’t love. Brandon and his manager found the car loved!

Jerry Fink was an outstanding salesman! There was no pressure and he was extremely patient. He was professional and knowledgeable.The professionalism of the service staff is also outstanding.

The sales rep: Dylan was GREAT. He knew exactly what I wanted based off of a previous conversation, and he had it prepared for me upon my arrival. The transaction was smooth and the fastest I’ve ever been in and out of a dealership. The customer service from the other staff was good as well. The cleanliness was great and I really appreciate them for taking care of me and making me apart of the Nissan family!

Hello! My experience with Nissan of Bowie was by far the most pleasant, easy, and efficient car buying experience I’ve ever had!!! Moose helped me trade in and purchase my vehicle that I am very happy in!!! It was was a seamless process and I would absolutely recommend Nissan of Bowie to all my family and friends!!! Thanks again

Staff refuses to wear masks in accordance with Prince Georges County law related to COVID-19. I stopped by today and no one was wearing one. I asked the product specialist that was helping me, Justin Smith, to wear one and he said he didnt have one.

Dylan was awesome! We, family of 4 with 2 small boys, came in to purchase a car. Dylan was professional, friendly and just provided all around great customer service. He was dedicated and saw the whole process through..he didnt become less attentive after he made the sale. Also, we purchased a used car so it wasnt as big of a sale as a new car but we were treated awesome by the whole staff.

Dealer asks how much you want to spend. Rude. Wont give you selling price u til you say how much you can afford. Very low grade as far professionalism. Felt like a hustle. Warning very slick car selling tactics.

Service advisor Kadeem Bennett was the best. He explained everything and made sure my service experience was a good one.

I took my Nissan Rouge to get serviced and the staff was great. They welcome me although they were booked for the day Ms. Sharon was very helpful and nice she took care of me. Tom was great as well with all of the information he shared about warranty’s. I would recommend this location if you ever want great business and great costumer service.

The service contact Kadeem was great. did everything they were supposed to do. It was well orchestrated. very happy

The sales rep was very pushy. He knew I was returning to purchase the car, but was only concerned with the sale. The car was not detailed, had been sitting on the lot a long time. It was hosed off but there was dirt caked in the truck, gas tank opening and even in the spoiler & grill. Ive called to speak to the sales manager to arrange a detail with no response. The finance manager was great!!

The guys here are AMAZING. Just when I didn’t think I would be walking out with my new vehicle, they made a way possible for me. My 2nd car from Nissan of Bowie. They’re the absolute best when it comes to customer satisfaction.

Hunter is an exceptional asset to the Nissan Of Bowie team. He exceeded my expectations from start to finish answering the questions I had and those I never thought of. This was my first purchase of a vehicle and with him guiding me every step of the way the process was seamless.

Moose and Michael were honestly the best salesmen I’ve come across. They were honest with me up front, accommodating to my needs, and did everything they could possibly do to get me in the car I wanted. When I wasn’t so happy they kept a smile on their faces and made sure that I was happy leaving the dealership. I couldn’t have asked for a sales person when it comes to Moose. Thank you guys & I am forever grateful.

I am back again with my headaches and frustrating malfunctioning 2020 Nissan Sentra car. Same car with more problems🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️. Ladies and gentlemen I present the new problem of my car. My car will stop at a stop light and would not moved. After 10-15 minutes it will eventually start up again. Take the car to Nissan of Bowie to fix the problems 08/14/2021. Auto body shop reported they check the car “comprehensively”. Came back to pick up my car, oil was not change, sparks plugs was not change, fuel filter was not change. Nothing was done to my car and I am still experiencing the same problems. Ladies and gentlemen learn from my mistakes Nissan of Bowie is the worse car dealership in the USA.——————————————————————————————LEARN FROM MY MISTAKES AND STRUGGLES I AM CURRENTLY GOING THROUGH WITH MY 2020 NISSAN SENTRA. DO NOT BUY CARS FROM NISSAN OF BOWIE ON CRAIN HIGHWAY.I bought a 2020 Nissan Sentra from Nissan of Bowie on Crain Highway not even three month ago. The first three days I purchased my car, it stop working and would not start. Then it was TOWED to the dealership. The dealership worked on my 2020 Nissan Sentra car and I was never told what’s was wrong with the car. Not even a month after I pick up the car. The car have stop working again and would not start. And the dashboard of my brand new 2020 Nissan Sentra displays malfunctioning warning. Nissan of Bowie sell Lemons for cars. Don’t buy cars from Nissan of Bowie on Crain Highway in Bowie. Dawn Criste is a liar, she say there is nothing wrong with my car. But here I am again with the same issues that the car would not start. But this time around the car shows MALFUNCTIONING WARNING.

This was my third experience purchasing a Nissan product and it was, by far, the easiest and most pleasant of any automobile purchase I have ever made. The salesman was energetic, very pleasant and highly efficient in minimizing my time to complete the purchase. The finance officer was likewise. It was by far the most pleasant and less stressful auto purchasing experience I have ever had. My congratulations to Nissan of Bowie.

My aunt and I went to this dealership for car maintenance and it was a great experience. Our advisor, Ms. Sharon did an exceptional job with guiding us and we were able to do the maintenance in a timely manner. Id recommend anyone to this dealership for sure!

Moose, sales rep made good on his word. I enjoyed working with him. His knowledge and experience is what made my experience enjoyable

Don Curtis took very good care of my Nissan Sentra... he was very concerned about what I needed done for my car and made sure I was okay with everything. Thanks for getting my car back to me in a timely manner.

I would.not take a wagon to Nissan of Bowie for repair. DONT DO IT! Highly suggest that you REVIEW the service ticket BEFORE YOU SIGN it at checkout for accuracy of the vehicle issue or problem given to the service advisor at check in ,The service repair customer service not up to standard. The service manager is the WORST !There are a few polite and professional service advisors.

I went in to have my car serviced. Pi was the service technician that helped me. He kept me abreast of the service being performed and recommended some other things which I got done. His customer service was on point and I appreciate outstanding customer service.

I was passing through the DMV area and My suspension control arm cracked in half. I initially went to Nissan of Bowie to buy the part to replace through another mechanic. I ended up showing a picture to Davin in the service area of the part. He ended up asking me for my VIN number and then he had informed me that the part was defective and that they would replace both arms for no charge. I literally started crying. I am from New York and He got me taken care so flawlessly.

For beginners their repair/customer service rep design is poor. Only your Service Rep can tell you whats going on with your vehicle. On 2 seperate occasions they were unable to determine the issue with my car. 2014 was a known wiring harness issue. Only fixed because family worked at the Nissan plant in Mississippi. 2021 steering rack/ECM failure, replaced ($5700) still not fixed. Im now the happy owner of a 5 series BMW.

The entire process took less than 4 hours which is record breaking at a car dealership. My salesman was on the one. Very knowledgeable and great to work with.

My 2019 Nissan Murano was experiencing audio problems. When I took it to the dealership, I was told that there was a service bulletin for the audio system and it needed to be reset. Within two hours, I was on my way home. The service performed was done so in a very timely manner. I appreciate the service department at Nissan of Bowie.

Great service. Fast and as promised.

Very smooth process. Got free shuttle ride to and from my house. Service manager didnt do a hard sell but did offer suggestions and discounts with each suggested service. Dropped at 830 and had my car back by noon. Very pleased with this appt.

On July 29th in the evening my husband and I brought my Nissan Rogue to Nissan of Bowie to have a tire repaired and add a new hub cap. I normally take my car to Nissan of Glen Burnie but decided to go to the Bowie location since it’s closer.On July 30th instead of calling me (the owner and primary number) my husband received a call that I needed new breaks and rotors. When my husband called to inform me I knew this had to be a mistake. I just took my car to Nissan of Glen Burnie 2 weeks ago for an oil change and full inspection and my breaks and rotors were in excellent shape.I immediately called Nissan of Bowie and requested to speak to a Service Technician. He spoke with the mechanic and they agreed that I did not need breaks and rotors right now and that I would be good for a least another year. They had not done the work yet so I told them I would like to wait. The service technician said great and they would only repair my tire and put on a new hub cap. They said my car would be ready in 15 minutes.When my husband went to pick up the car he learned that they did the break and rotor work anyway. FOURTEEN HUNDRED DOLLARS later they completed work that I did not request after we agreed they would not do it. They offered a small discount for “our troubles” and I am beyond livid.Not only did they do work I did not authorize they did work that Nissan of Glen Burnie said did not need to be done. It’s frustrating that they would be try to get over like this and I will be disputing with my credit card company.I WILL NEVER BRING MY CAR HERE AGAIN! I don’t believe they can be trusted and I would not recommend them.

Ive Transmission trouble from the car since we bought in 2016. The Transmission finally went up in 2019. It was going to cost almost $6000K for a Transmission and other services. No! So, I tried to trade the car. The salesman Ron and I played a lot of phone tag. I finally had to get a car and bought a Lincoln. They paid off my car, towed it, and I got 0% interest on my new 2020. Better than anything offered at Nissan of Bowie.

Radio volume needed repair. Found out it was on recall. Works fine now.Oil changed. Negotiated free oil changes for the life of my Kicks.Tires rotated. Not charged because of the amount of time I had to wait.Service advisor Sharon Grosvenor did an outstanding job!!

I has an appt at 3pm - I arrived at 2:30 and my vehicle was taken back right away. I sat there and watched it sit for 45 min. I then asked why it was sitting there- the attendant went back and then the technician started it - I told them when I arrived to check the gas in my tires and make sure they were not low - I watched through the window as my tires where rotated - pressure was never checked. I ask again to verify - they said they did - when I left and every day after by tire light has come on showing my gas low in 3 tires and over in one. Very disappointed - will not return

Don was my advisor and he was awesome! He talked me through everything and we super nice and helpful even though I arrived after they typically take their last car (oops).

Fast and professional service center. I love this place.

My salesman Blair Samms was very attentive and made sure if I had any questions he would be there to answer.

The advisor Sharon Grovesner was amazing. She was very nice and had my car completed in a reasonable time. I had a long day but they got me in an out. I was a little skeptical for coming back after the last incident of improper tire measurement but Dawn reassured me and so far they are slow king gaining my trust back

As of 10 minutes ago, I have received 3 calls from Nissan of Bowie asking me if I want to sell my car back (the car that I am financing after trading in a previous car that I was still financing). The answer has been no and the answer is still no. No means no. I have a job that requires me to drive to different locations throughout the county, and sometimes the state. I do not want to receive another call asking me if I want to sell my car back.

The sales manager Richard and my sales rep Moose were exceptional. The entire staff and Nissan of Bowie experience was amazing!

I contacted Nissan of Bowie about a Nv200 SV van, They didnt have the SV model in stock, but said give them 30 min to find one. I said ok, and in about 20 min later my salesman (Moose) called and said he found a SV model with the options I wanted. I have to admit this guy went all out to make this sale. He beat an Est from another dealer and had the vehicle in Bowie within 24 hrs. I would highly recommend Nissan of Bowie because these guys know how to treat a customer.

Fast, friendly service. No hidden costs or pressure to have any unnecessary services. Invoice and services explained in detail.

The Service Representative was very nice, friendly and helpful. She kept me informed of what service my car needed. She was absolutely Great! I will come back because of great service she provided me. Please tell her Thank You!

Jamie Ott made my stressful day much easier!! He answered questions I hadnt even thought to ask and was very transparent with all costs associated with my purchase. As a woman buying a car alone, this means the world. I would recommend him to anyone, Thanks again!

I had more than just the routine maintenance service on this trip. My advisor, Chris, made the overall service experience exceptional with his explanation of what my vehicle needed, his advice on what what a priority service, and his courteous manner.

Much appreciation, for my time! Thank you !

Don, Ron, and Hunter were great! Thank you guys for making my experience seamless!

Don took care of me and was very attentive. He made sure to come and personally find me to update me on what was going on and how much longer.

I can honestly say that Ms Sharon in the service department, and the whole crew that works in the service department are amazing.

My experience from beginning to end working with Trina was so comforting. Ill be honest. I truly do not enjoy working with car sales people. Ive bought a few cars and work vehicles in my lifetime and they havent all been pleasant experiences. This is the first time I actually enjoyed purchasing my vehicle. She has the ability to be relatable and making customers feel comfortable...and she is educated about the vehicles she is selling...Thats a ++..Such a pleasure. I have spoken to her about another vehicle for my son.....

Dylan Splain delivered on his promise. Beat a deal I has previously.

Great customer care & time to walk me through the process

Nice location. Incredible staff. I found my new car here!

I got a very specialized services from the time I entered the dealership. Mark Erbling was such a wonderful salesperson who made sure we were comfortable and answered all questions we had. He made sure we understand the features of our car. He made sure the car was cleaned, fueled and on top notch. He went above and beyond his duties to make sure we were okay while waiting for financing. We even shared some personal stories and food tips. Such a lovely and caring person. Thanks to Mike for always making sure we get a deal within our means.

I bought a car at Nissan of Bowie recently and had a great experience! Jamie in sales was wonderful - he helped me find the right car and guided me through the process. He helped make a big purchase a little less intimidating! He was also incredibly calm and patient when I was anxious to make such a big decision. Tom in sales was great as well; he had a very calm demeanor and was very knowledgeable about both the cars and his job. My car also had some repairs that needed done that were included in my sale (window was chipped and part of the paint job needed repair). Itsy, the manager, was absolutely stellar. He explained the process, answered my many questions, and made the repairs happen promptly (and gave me a loaner car while it was being done). The work turned out great, I was very happy with it. This is my first Nissan I’ve even ridden in let alone owned and it’s a solid car - great gas mileage, smooth ride, good steering and brakes, I really enjoy driving it. Overall, I had a great experience buying a car from Nissan of Bowie and would absolutely not hesitate to go back to them in the future.

This was the fastest in and out service experience I have ever had.Thanks to Ms Sharon! Shes simply the best!

This have to be one of the worst deals ever committed by a professional establishment. My sister purchased a 2017 Lexus from this dealer. They didn’t have the car inspected before the sale of the Lexus. They do the car to her for $23,800 and had the car advertised for $22,414. They placed pics of he trade in on car gurus with her tags before even completing the sale. They made her drive back up to the dealership just to tell her they can’t do the inspection. The Finance Officer (Sales Rep) lied and force her to drive to Nissan of Bowie for nothing. They set up an appointment and told the Nissan dealer in Lexington Park, Md to just past the 2017 Lexus. Very unprofessional and disorganized group of people. Will never recommend the dealer to anyone ever....

The whole sales experience was wonderful especially the service provifded by Product Specialist Dennis Moose Fonger. Moose was completely knowledgeable on all facets of the Nissan Murano that I was interested in purchasing. He explained and demonstrated all features of the car. It turned out that the dealership did not have the specific Murano model that I wanted so they searched local dealerships and found one in Virginia. They brought that vehicle to their dealership in Bowie, MD. Moose guided me through the purchasing process and had the vehicle prepared for me when the paperwork was completed. Moose made my sales experience truly wonderful.

Moose and Ron were the very best salesman I have ever had. I had some credit challenges and was trading my 2017 sentra. i went to see how bad it was knowing I still owed on the 2017. Ron and Moose proved me wrong. Ron worked his magic and Moose was amazing, very professional and kind hearted and very open and friendly. They were honest with me and upfront.. . no sales pitch or scams. I was so happy to ride out with my new 2021 sentra. Wont God Do It!!!!!

Satisfied with my service for an oil change. Very pleased with the service advisor Sharon.

I was very pleased with the service and wait time. Miss Sharon went above and beyond my expectations. More than pleased with how she took care of me and my vehicle. She is a 10 in my book when it comes to taking care of her customers.

The experience that I didnt like was the haggling although I told them from the being what I wanted, but once I told them I was leaving was able to get what I wanted, but the only thing is I am not sure I received a good deal but I did receive what I wanted.

Ms Sharon was very helpful. she stayed in contacted with me the whole process

Very satisfied. The technician met me at my car in the drop-off area and was polite, helpful and straightforward from the beginning to the end of my experience.

Sharon always takes care of me and is very helpful as well as professional.

Made my goals very clear as soon as we sat down. Appraisal of my car was above KBB value. Markdown Mike worked his magic with the numbers and got me financed with almost 3 whole points less APR than what I had with my car. Was there a little longer than expected but Mike, Moose, Monti and Donna were all great. Will definitely recommend!

Service department is not good. I bought a van from this dealership in 2018. Today 2/17/21 I brought the van to the dealership to check the heating system because it started making noise. I scheduled the appointment for 5:30, I was running late and got there at 5:40, but called ahead to let them know I would be 10 minutes late. I drive 45 min to get there and they tell me that only a TECH can look at the heating system and that the TECH had already left for the day. I say ok and pull my car out of the garage. I had told the person who scheduled my appointment that the heating system is what I needed to get checked, yet I did not get a TECH when I arrived.I talked to the general manager (Mike Morelli)he tells me there is a TECH there and that he could pull him off of another job to look at my car. At this point I had been there at least 30 minutes.They charge $100 to look at the car if the warranty does not cover the repair. I asked if the heating system is covered by the warranty, the general manager had no idea. I have also asked the manager of the service department warranty related questions before about my windows and he had no idea if the warranty covered the problem my windows were having.It seems no one that works there can give insight on warranty questions.So instead of risking paying $100 for them to look at my car and the warranty “maybe” covering the problem, I left and I will get another shop to fix it.If you buy a car from this shop, you may want to get it serviced else where so you don’t waste 4 hours of your day.

The wait was over 3 hours for a oil change

I honestly went in thinking I was going to walk away thr same as I walked in but I didnt. I walked away so happy and I am still smiling and happy. Thank you to both Mikes and Jerry for everything.

Not really bad, just meh. they worked with me on the price of the transmission flush but ill keep using NTB for my vehicle needs

Scheduled the appointment a week ahead. On arrival, they had no record of the appointment and the service writer wasnt in till later; so I lost priority and had to leave the vehicle all day.

I have bought 2 Titans from Nissan of Bowie since 2013 and still own them both. I also go there for service. Great trucks and great service. Thank you

Staff is always courteous and helpful. Ishmael (Service Advisor) takes very good care of his customers and there are no hidden surprises at the end. Communication is on point here at Bowie Nissan they ask you before they perform the service.

Recommend improving the shuttle service to customers. Ive witnessed that customers had to wait for a long time for the shuttle, which was a bit inconvenience.

It was great. My service manager provided great service

Services went well, quickly. Good protective protocol.

The guy who helped me was very helpful and he explained things

We enjoyed a very positive experience when purchasing our Nissan Murano SL from Nissan of Bowie. Everyone was very inviting and friendly and there was just a general good vibe, which speaks to the management and how they relate to their employees. We especially enjoyed working with our salesperson, Dylan Splain, who bent over backwards for us and really cared about making sure we were happy. Thank you, Dylan!!

This dealership quite easily might have single handedly convinced me I dont want a car- at least from here. I will give them this: there were plenty of cars to choose from and the team was nice and fairly helpful. Now, youd think, following that there was a sign on the door, stating that all employees and customers must wear a mask at all times- that people would follow that. Instead, while every customer was, every employee had either no mask on at all, had it under their nose or hooked under their chin. In their office with no mask I can understand, but when you insist on riding in a car with my family and I? Put your mask on. You are breathing on my mother. I enjoyed the hospitality of everyone but my salesmen. I cannot stress enough the lack of professionalism Mark carried throughout my experience. His mask never met his nose, and was hanging by a thread. Let alone that he knew nothing about the car I was driving, then yelled at my family when we asked questions about it, AND misled us about the price by close to two thousand dollars. I understand Letting the car sell itself but you cant tell me what model Im driving? Do better. If youve read this far, I promise you- had I known, I would have gone about this very differently with someone else. Lack of professionalism all around. I had to talk to 4 other people to get my questions answered.

One of my tires kept losing air so I took it in and I had a nail in that tire that caused a slow leak. It was fixed and my oil changed in a relatively short amount of time and I was on my way. I appreciated the great service I was provided by the technician, who was courteous and helpful, so thank you.

It was great the gentleman that took care of me was very nice

Sharon from Nissan Bowie was amazing. I had just moved into town and she looked up my care package, signed me and had me on my way in under an hour! It was great! She was so helpful too! I would recommend Sharon at Nissan Bowie to everyone I know.

Noticed that my headlight was out so I came here to have it switched out at 6:10 pm but the service department is closed. However I have received multiple email blast that they close at 7pm. Now I have to drive back to DC with no headlight. Some clarification of hours would be helpful.

They are awesome people!!! They are well information to share about the concerns on cars.

Service rep was pleasant and courteous. Shuttle service was prompt and polite. And the icing on the cake was My car report is great

As always Ishmeal Clinton made the process amazing. He answered all my questions to ensure I get everything I asked for. He made sure that I was safe by letting me know to make sure I stay 6 feet apart. He eased my mind and made me feel safe, during this pandemic. He is always so nice to me and Im sure all the customers feel the same way I do. I was not in there for a long time. Thank you to Ishmeal and the awesome technician that worked on my car. Ishmeal is a great asset to Nissan.

Let me just say I do not really care to visit dealers. This is my first time visiting a Nissan dealer since purchasing a used Nissan Juke a couple of months before the 2020 pandemic quarantine started. I had my cars oil changed via express service. I was pleasantly surprised at the service techs curtesy, attitudes, and Nissan convenience. And mostly, I LOVE that I could watch my car in the bay from the waiting room. That was awesome!!! Thanks!

They had the vehicle I wanted and made sure I was satisfied with the purchase. I received vehicle I asked for and more.

Pai was outstanding! This was my second service experience with him and once again his professionalism and overall helpful nature made everything prompt and efficient. I will definitely be asking for him again in the future!

Why are all the services so expensive, I needed additional maintenance but could not afford.

I was up here visiting from Florida and needed a oil change on my 2020 Rogue. Was presently surprised when the cost of a full synthetic oil change was only $52. Thats cheaper than anywhere. (my dealer in Florida charge me $87 for same thing. I also had them rotate the tire while they had the car on the lift. While they were doing that they found a nail in my tire which they fixed for free.Thank You for great service at a great price!

I had made an appointment for Saturday with salesperson Steve Black at 10:30am. By the time I pulled into the guest parking spot, Steve greeted me and walked me in. I told him the details of my now-previous car that I was financing, my finances, and what I was looking for in a brand new car. Steve walked me through the steps and took me on a test drive in 2 cars that he felt was best for my situation and I drove out with one of those 2 cars. Steve introduced me to some colleagues in the service department. I believe that Steve got me the best finance deal that best met my needs and customer service that I could ask for. Thank you!

This was my very first time coming to Nissan of Bowie for vehicle services/ maintenance. I was very pleased with the professionalism of the staff and the quality of service I had done to my vehicle. I will surly be a returning customer!

Sharon has always been so professional and courteous. Give her a raise!!!!

September 1 2020 I received an email from Nissan of Bowie stating the 2020 Nissan Sentra car was fine. After two agonizing week without a car. After two weeks of suffering as a single mother without a car. Dawn Criste response on September 14th 2020 on google and Cars reviews that it was an “issue with the compressor”. September 15th 2020 2:07pm Dawn Criste left a voice message of 1 minute 36 seconds apologizing for the mix up. Mix up? How can you get the car mix up? When I specified which car I was talking about.Came online, read a response review from Dawn Criste again saying “found NO issues with vehicle”. The brand new 2020 Nissan Sentra that was TOWED to the dealership on 08/31/2020. Dawn Criste also mentioned that the staffs at Nissan of Bowie have spoken to me several times. The last time I spoke with someone from Nissan of Bowie was on September 1 2020 and I have the recording to prove it.And I am being threaten to pick up a car that have compressor issues? How do I know if you truly fix the compressor issues? You guys have been lying for two week now. Nissan of Bowie is trying jeopardized me and my children lives.This is pure discrimination because I am a female who don’t know about cars. Nissan of Bowie knows the brand new 2020 Nissan Sentra have issues. That’s why they keep going from nothing is wrong with the car to compressor issues and now to back to no issues with the car.I will continue to update on social media( IG&FB babytom81 and rita tomlinson) until this matter is resolved by Nissan of Bowie.Rita Tomlinson