Thanks so much Cameron for your help! I am so in love and can wait to take the truck out in the snow. The whole team at Toyota was so helpful and patient with me especially since this was my first time leasing a car. Also the taco truck that was there was to die for! 😋

Best car buying experience EVER!!! Justin is the best salesman I’ve ever worked with!!! I drove up from Ogden and he made the experience well worth it. Justin was completely transparent, honest, and upfront about everything. He helped us get into the exact model with the features we wanted all for the price of a used model with 30,000 miles on it. Next time I need a car I’m definitely buying from Justin again!

I had the best experience at Performance Toyota this past weekend! I worked with Juston and Jakob on finding the perfect vehicle for me & my growing family. They were low pressure, honest, and efficient. They listened to my needs and found me exactly what I wanted! Everyone else we came in contact with were also very helpful and knowledgeable! I definitely recommend checking out this dealership if you’re in the market for a new vehicle!

Best experience we’ve had with our MANY vehicle purchases over the years. My husband and I were treated very well from the moment we arrived. Jeremy was great to work with. Very personable and he didn’t make us feel pushed into the sale of our now new 4Runner. He went out of his way to help with questions and things I needed. Jared was great to help us decide on the lift, tint and steps we wanted to add onto the new 4Runner. Then Zak with the service department was very helpful with scheduling to pick up the 4Runner at my home to take it back to the dealership to have the lift, steps and tint added a week after purchase. He was helpful with any and all questions and concerns we had. He then had it dropped back off at my home once everything was complete. This service was so helpful with our work schedules. Thank you for the great service!

My Wife and I had a great experience purchasing a Toyota Tundra from this dealer. Mattwas our salesman and he did a fantastic job, he took care of us like family, he was able to provide us with what we needed. Corey was our finance officer and he as well did an excellent job with our loan needs on a prompt and reliable manner. We are extremely satisfied with this dealer and those two gentlemen in particular.This is the second car we purchase from this dealer and we have been very satisfied on both occasions. After a long day of truck shopping, it was a breath of fresh air to come to this dealer and get an awesome truck and outstanding service.Enrique and Adriana.Thank you Matt and Corey.

Leontra and Jeremy in sales and Uriah in finance were great to work with! I came in to Salt Lake from out of town to purchase a vehicle. I found a vehicle online I was interested but due to scheduling issues, my only availability to test drive it was late on a Tuesday evening. All 3 gentlemen worked to get all the details worked out and the car ready to test drive and purchase before I arrived. Best car buying experience Ive had.

Great place to buy a vehicle!Emily and Uriah were awesome to deal with and very helpful while we were broke down from out of town with our pups.Highly recommended dealership!

Matt Hatch was seriously the best! He did everything to help me get in the car of my dreams without breaking the bank! He was so attentive and honest through the entire process which I appreciate so much! Thanks Matt!

I would recommend Toyota Bountiful to everyone. I have purchased several cars from them and have had other vehicles serviced there. Theyve been wonderful to keep me informed on the progress of the service and have been interested in keeping me and my family safe! Thanks Toyota Bountiful!

Performance Toyota in Bountiful was a great place to look for a car. Its a beautiful car lot all the employees had big smiles and all were very friendly, and its a very clean. We got several discounts including one from Costco, so if youre a Costco member check them out. Junior was our salesperson and very customer friendly.You can find great cars at this place, we highly recommend checking them out.We ended up buying a Toyota Avalon, its a very luxurious beautiful car, and cant wait to go on a drive to check it out.Joyce and Tony

I had been looking for a car for awhile, been to many dealerships that weren’t bad but just didn’t have what I was looking for but they were a lot closer to me geographically. Some were more pushy, not straight forward. Bountiful was very straight forward. Very accommodating. I worked with Junior, and he was knowledgeable, patient, and honest. He didn’t beat around any bushes, just told us what we were looking at. After we test drive the car, he didn’t pressure us to do anything, I asked for a rundown of numbers and he got with finance quickly, and put a great value on my trade in. The whole company seemed to really care. The other thing that I really appreciated was that the used car I bought needed some attention and they were in the process of replacing the things they had found. When I addressed some concerns with it, they brought me a list of all the things they had found and were currently addressing. When I asked about some cosmetic interior things, they said they would take care of it, to ensure we were comfortable in our purchase, and fully satisfied. They get 5 stars from me. Very impressed with their customer service.

Ive got to give these guys credit. The general manager KC and his sells team were great. There was a misunderstanding with a vehicle we were looking at purchasing. They went out of their way to make things right and make sure we were happy ( even though they didnt have to). True customer service is hard to find these days and Preformance Toyota still takes customer service seriously.

Bought my car about a week ago, and I’m very happy with the whole experience. Jared Barnes was a fantastic salesman as well. Thank you!

Overall I do like my vehicle. After one car wash there are several small paint chips that became visible on my front bumper and hood. Purchased my vehicle early June. Fairly certain since I got it as is nothing will be done. The customer service towards me has not been great. Considering I purchased a vehicle I would expect better treatment. I spent about $30,000 to not be treated that great by staff seems off. Be better you are taking a significant amount of money from people least you could do is be nice and gracious.The car buying was dragged out for hours. Felt like they tried to break me down over time. If you are female maybe go to a different dealership or buy privately. Not sure what the reasons were. They didnt want to give me paperwork for the canceled warranty documenting it. The finance guy was angry I decided to cancel the warranty after buyers remorse. Wouldnt return a call to me regarding financing. Front desk didnt seem to care about my questions. They said they would give me a call about my license plate. Instead sent me notice by mail after my temporary license expired. I question their professionalism. Once the vehicle was purchased I seem to not matter.Dont get the warranty even if they pressure you. If they treated me as other customers I would give them a higher rating. Also maybe not covered up the small paint chips. I am fairly forgiving. Pretty disappointed in the dealership itself. I should have been excited even the sales person mentioned something. They had stressed me out and dragged out the process for 4 hours. After I got home I cried from stress fully absorbing the warranty was an extra $4000 put the car to $30,000.Its still showing up on my financing as the warranty not being cancelled. I saw about three different contract forms with varying numbers he purposely didnt label to warranty fees and moved them to different places on two different forms so I would be confused by the total amount. Finance guy said I couldnt get approved for a shorter loan but its because the warranty was so expensive. Felt like he lied by including the warranty he calculated that I wouldnt be approved for a shorter term loan when the sales guy said he spoke to financing and it wouldnt be a problem to be approved for 60 month loan. I had $9000 dollar for a deposit.They saw it as an opportunity to get as much from me as possible when I was trying to be responsible. When I repeatedly said I wanted a 60 month loan he wouldnt listen. Only gave me the option of 66+ months with the warranty already added. I had told him I wanted a shorter term loan he told me I couldnt. That I also couldnt go through a credit union through them. The salesmen assured me I could get financed through a credit union.

Corey Wright and Rodney Wright had the best customer service ever! They both listened to our needs and helped us find the car we wanted at a great price. Not only did we get a great car but Corey and Rodneys professionalism and patience made our buying experience spectacular! Anyone looking to buy a car and have a great experience, see Corey Wright and Rodney Wright at Performance Toyota Bountiful.

Brody was an awesome guide through my service appointment. He was communicative, professional, cheerful, and looks sharp. He went out of his way to make sure I got top-level care. He moved stuff around to get a recall done on my Tacoma that I had initially been told couldn’t fit into their schedule. Brody made it easy to want to go back the next time I need work done.

I did not end up buying a vehicle from them. They did have one available that I did like, but they do expect you to buy at 110% of market value (at least). The other option is to be a prime buyer and use KBB (IE) banks with higher interest rates. Either way, you will be upside down the minute you sign paperwork. Be tough, protect yourself. Don’t allow this dealer to pressure you to buy over priced vehicles. You will find them at other dealers or on KSL classifieds for appropriate prices. (After explaining why I was not buying the manager told me I was low class). In case that statement might implicate that I am low class. I will clarify I bough almost the exact vehicle at the right price with less miles from the original vehicle owner, the same day.

Upon arrival I sat in my vehicle for about 10min. No welcome or acknowledgement. I understand they were busy. I approached Jennifer who was very friendly & greeted me with a smile. Jennifer was very professional & asked what services I needed. Jennifer listened as I shared my reason/ concern for the visit. Jennifer also offered other options for vehicle maintenance. Jennifer kept me updated throughout my visit. I also received a link thru text that displayed the progress & details of service. (Very Nice Feature) I was able to take a nap in their quiet room upstairs. (Very Comfortable). Got some free ice cream. Overall my experience was a 10/10!! Keep up the Good Work Toyota Bountiful!!

Drove 6 hours to Utah from Las Vegas to check out some 4 Runners and came upon This Toyota dealership when I first arrived I was very welcomed by many of the employees who were very friendly! I had a awesome sales man named Leon from start to finish he made sure he knew what I wanted and worked consistently with the financial team to get me situated to my first big purchase ! It made me feel so at ease in knowing I was going to drive away with a runner that had no problems and that I could financially afford ! They also gave us free food which to me was a big plus! Definitely would recommend Leon for all your car needs! AWESOME JOB!

I was very pleased with the service I received at Performance Toyota in Bountiful. Hunter, the service representative that helped me, was friendly, efficient, and professional. I am visiting from out-of-town, but should I need service in the future while visiting, I will definitely return to Performance. As a side note, they have complimentary Fat Boy ice cream sandwiches in a little freezer on their waiting area. Such a fun touch. I was there in the morning and didnt have one, but I am still thinking about them . . . !

TOP SALES TEAM. Excellent communication and great service. I showed up and was literally in and out of the dealership in 90 minutes. I would like to commend the whole team at Toyota Bountiful for such a great buying experience. Mr. Ivan is an excellent and compassionate sales manager. Mr. Hunter is a great product specialist and sales agent and Mr. Corey an exceptional finance manager. The whole team was very honest, friendly, courteous, professional and helpful. Incredible and outstanding customer service. These gentlemen are a great asset to Toyota Bountiful. Thank you so much and keep up the great job. I highly recommend Toyota Bountiful to everyone.

The ABSOLUTE BEST CAR BUYING EXPERIENCE EVER!! I highly recommend Tiff to anyone looking to get into a car! Even with credit challenges, shell work hard to get that approval!! All of the employees are awesome, fun and its just a great environment!!! Thank you so much to all of you at Performance Toyota!!!!

Jennifer Clark is an amazing asset to Toyota bountiful she has a great attitude followed by an even brighter smile!If you are lucky enough to have her as your service advisor,She will be your first and last point of contact in the service department.Her knowledge of recommend service and necessary service is great, shell help you get the service your vehicle needs at the expense you can afford.She will also inform you if there are any recalls on your vehicle and schedule an appointment for you that works with your agenda.And she is honest and accurate about your wait time!Toyota bountiful is a great place to add some accessories, get parts or service, or buy a new vehicle.They are a tight knit family of great people who really care about helping you find what works best for you!

I stopped in just to browse the vehicles and ended up driving away in a 2015 Nissan Altima. Love it!! Black on black on black! Emily Lance, my sales associate, was very knowledgeable, easy to work with and down-to-Earth nice! She made my buying experience very easy. Thanks for lunch and thanks for the sweet ride!! I will be back.Shawn

My husband and I were in the market for a highlander and had tried to work with a few other dealerships closer to us, but none of them would call us back or could find the exact colors and specs that I wanted. They told me because of the car shortage I would have a hard time finding that exact car in my price range, so why don’t I settle for something else I didn’t want… for a lower price. No thanks. So we reached out to Emily at Toyota Bountiful and we were SO SURPRISED that she got back to us within MINUTES!! She had contacted another dealership, found the exact car that I was wanting, and had already arranged to trade with them!! She also gave us a significantly better deal than any other dealership we had talked to!! Emily was so kind and considerate, my kids think she’s their BFF now!! She kept us in the loop each day while we were waiting for my car to get here, and she even delivered a rental car to me an hour and a half away!!Working with car sales people can be tricky and a lot of the time it feels like they’re just trying to make a sale. We never felt that way with Emily!! I genuinely felt like she was only trying to help us get exactly what we wanted. She never tried to push anything else on us or try any sales gimmicks. Emily is THE BEST!! I amNot one to write reviews, but just in case someone else is frustrated working with ridiculous car sales people… GO TALK TO EMILY! We will definitely be working with her in the future!!! ⭐️⭐️⭐️⭐️⭐️

My favorite dealership, has and always will be, KC the manager is one of a kind, unbeatable in the whole Wasatch Front. Have brought and dealt with many many cars here over the course of decades living in the State and have never gotten better service or deals! The staff is friendly and treats you like family on your regular visits after a while and you get to know all of them, they have regular cookouts and celebrations of all sorts of things, very polite kind people, huge lounge with gyms and TVS and everything for every persons needs while waiting on a car, I just cant emphasize how great your experience would be here! This dealership is the sole reason I am motivated to continue buying Toyota for years to come!

Salesman Gerry was great. I’ll recommend him highly. He listened and wasn’t pushy at all-just helpful. Only 4 stars, because we sat around at the dealership for a couple of hours on the day we picked up the car. Seems like once an ordered car arrives at a dealership I should be able to drive off in the car a half hour after I arrive. Why does it seem like this is a bridge too far for dealerships? Overall a very good experience, though.

Phenomenal experience purchasing a 2021 Toyota Avalon with Jeremy. My husband and I originally thought we were in the market for a Camry, but after some test drives we decided an Avalon was a better fit for our family. Jeremy did a wonderful job walking us through the process, and we are extremely happy with our purchase!

I’ve worked with this dealership in the passed also and both times were good experiences. I mean going to the dealership always takes so long. But, at least my experience there was a good one. They’re friendly and I believe they give you a good deal and they are able to work around what you need.

I had Andrew as my service man. He was super personable and nice. It was a super packed Saturday and he was super friendly and made sure I understood everything that was going to happen, how long it would take, and offered discounts to work that may need done. Defiantly would go back.

My experience wasnt the best in the beginning but I was contacted multiple times to make sure we were happy. Leon is knowledgeable about the cars and I hope to continue a relationship with Performance Toyota. The managers did their best to fix anything that went wrong.A new issue has popped up in regard to my trade in loan. Crystal worked quickly and facilitated getting me all the documentation I needed in order to work it out. Crystal is great!

BEST EXPERIENCE EVER.Bought the truck I have always wanted from Toyota Bountiful. Matt Hatch was the best sales associate I have ever worked with. He was very professional and diligent in finding me the perfect truck. I explained what I wanted and he worked very hard to find it for me. I will definitely be referring my friends and family to Matt at Toyota Bountiful.

I have nothing negative to say about these folks. I was in the market for a car and let me say, Alex Sturgeon was the man!I had a negative experience at Larry H Miller down in Riverdale, the salesman was rude and could care less about you, but with Alex here at Toyota Bountiful you feel valued and he is upfront and honest. A salesman you can trust which seems like a rare thing but they exist and Alex at Toyota Bountiful was one of them! Would recommend anyone in the market for a vehicle to go on down and visit Alex. He will work for you and try to provide any knowledge or information on the vehicle you are purchasing.

An appt was made within a half hour of calling and we are willing to drive that half hour to receive the service that we have, twice now, using coupons. Weve paid double the price, closer to home, for the oil change. We have not been up sold as of yet and due to that would consider other services or sales here. Hunter kept in contact with us through text and would recommend asking for him to assist you. Thanks Bountiful Toyota for taking one burden off our hands.

This is a great dealership. It is very clean, the people are nice and helpful. Our sales guy Lorenzo was really great. He was helpful and available for questions and made test drives happen. He was great to work with. Would recommend Toyota Bountiful!

Toyota does a multi point inspection and your service advisor sends a video update. I couldn’t expect less when getting my vehicle serviced now. My service advisor Zak had great communication skills, and is an honest guy, he made vehicle pick up easy for me although I picked up after hours. Thank you, Toyota Bountiful.

Matt Hatch did a fantastic job helping me buy a car. It’s a stressful experience for a first time buyer and Matt did everything he could to make the process easy and got me into a car I love! Definitely ask for Matt if you’re looking to buy a car!

Went to buy my daughter a car. We were looking at two that day. Toyota in Bountiful was the first stop. Sales people were great and asked what we could do to buy the car today without going to look at the other car. They promised they would fix two things wrong with it. We buy it bring it home never get a call from the service department. My husband called back three time with one being the manager saying he would personally handle it. No call back to schedule appointment. He finally call says we won’t get off the phone until we have an appointment to fix it. Take it in today they called 4 hours after dropping it off and they don’t have the parts and it will be another five days, so frustrating! The sales team and service team really need to communicate better.

This is the best experience Ive had at a car dealership. Rodney was pleasant to work with, was able to text me about my budget and miles requirements. When I was able to make it to the dealership he already had options picked out for me to test drive which ended up being the perfect fit.

We found a used Honda Odyssey online and called to schedule a test drive. We were told to head up around noon for the test drive. From walking into the dealership to driving away in my van was under 2 hours. 😳 I have never, in my life, purchased a car in that short amount of time. Everyone was so nice and FAST! Every part of the process was slick. The manager of the dealership is super nice and made sure to come over and say hello. Every interaction was easy, fun. I also liked banging the gong when we made the sale! Would definitely recommend to family/friends and would purchase from them again. Thanks for a great experience!

Love the service and communication Toyota bountiful service offers. Very detailed and fast.

Excellent service! Compassionate staff! I am so impressed with these amazing people. Will definitely return!

I had a flat that couldnt be repaired a week before a road trip. I stopped at Toyota, and I was quoted $14 less per tire for the very same tires as the big box store I went to first. They ordered them the next morning, got them by noon and got me in at 3 pm. Brody in Service took care of me, and I have new tires and an alignment for my road trip.

If your looking to buy a car, Leontra in sales was amazing to work with! I purchased a pre-owened Volkswagen GTI and was treated extremely well despite my purchase being a non-core (Toyota) or expensive product. He answered all my questions, addressed any concerns, and went above and beyond with the entire process. Abraham in finance was fabulous as well. He set me up with the best rate and great financing products. I felt welcomed and appreciated by everyone there. Top tier experience.

Worst car buying experience of my life. If I would have been able to drive my car off the lot the same day I bought it, I would have given this review a 3 star rating. This was unfortunately not the case. I got a real up close look at how dishonest, immoral, and sleazy this place is. The salesman Craig, sold me on buying the car with the idea that it would take no more than 10 days to fix it up, order seats, and put the leather on. After much headache, failed promises, lies, and a complete lack of communication between departments, I finally received my car a month after I bought it, without the temporary registration tag. As part of the deal because they took so long, they did refund me some money. However I had to call them up 2 weeks after I finally received my car to see where the money was. After Craig talked up how well they would detail and take care of the car, it was a huge disappointment to receive the car missing a key part to secure the trunk, a driver cushion that needed to be replaced and a vacuum job at best as part of the “detailing” that they promised me. It had to be detailed on my own time and when the carpet was shampooed it was done so three times due to how dirty it was. When asked to reimburse for this they did, which was good on their part because it was their mistake they needed to fix, I had also asked them to send the temporary registration tag again, which they failed to send. From start to finish I had to deal with these guys for 2 months. Craig is an incompetent and dishonest salesman. Everybody there played the blame game and at no point did anyone take responsibility for any problems regarding my vehicle. This place is a joke and nobody should ever do business with them again.

Great experience. Everyone we dealt with was so nice and not pushy at all. Ask for Gerry. He was a great salesman and so friendly. He stayed late after a long day to help us. I felt we were treated with great respect and for a great car for a great price. Cory (I think) who helped us with the paperwork at the end was also phenomenal. Thanks!

Ive never bought a car before and to be entirely honest, I was terrified. Not only is the market insane right now, but most dealerships dont have the greatest reputations. Jr. worked tirelessly for weeks in an effort to find the car that I was wanting. He kept me in the loop with any progress and was entirely transparent from the very start. In a wild series of events, the car that I had been searching for became available and Jr. went above and beyond (even coming in on his day off) to make sure that I was taken care of. Mike, the used car salesman, and Michael, the finance manager, were both also absolutely incredible to work with. They answered all of my many questions, did the research to get me the best interest rate/monthly payment, and were genuinely just really wonderful humans to interact with. I also worked with DC Customs to get heated seats installed and their team was such a pleasure to meet with as well. I genuinely couldnt have asked for a more wonderful experience and I would highly recommend Performance Toyota Bountiful to anyone in the market!

They offer one price and wait for two months once van arrives they asking me pay more.

Six times in my life, I have been to other dealerships (Ford, Honda, and Toyota) where I felt I was overcharged for an average or below-average job that took too long. This has been my best experience with a dealership where the price was fair and reasonable and the service time did not take very long. I was impressed with their efficiency, courtesy, and professionalism. They even had a clean, nice place to wait while the work was being done with courtesy hot beverages, water, ice cream sandwiches, tv, show room, internet, and a play area in case you have kids with you. Having to get your car repaired is never fun or pleasant, but I think Toyota-Bountiful has done everything they can to make the experience as good as possible.

Rockwell was our technician and was excellent. The service tech was also very good - they finished when they said they would, they were honest and listened to everything I was saying. It really was a great experience.

Tiff was so great to work with and I could tell she had a great team of support to make this deal work for me. She went above and beyond my expectations to make this happen and my wife couldnt be happier with the car. I will definitely be working with Tiff and her team again. Hopefully soon.

Went in a little while ago just to look at some cars without the intention to buy any that day. Emily, came out to the lot to assist us then led us inside where she provided us with more to fit what we would potentially be buying in the future.After a while I had told her that I wanted to go home and think about a car that we had our eye on. It was a big decision, and we knew the car would probably not be available the next day, so I told her I would contact her if I had anymore questions. She then said to me, We both know thats not going to happen. Essentially calling me a liar.We soon after left feeling pretty frustrated after the experience. She then proceeded to call several times over the next couple of days, and weeks spamming my voicemail with messages as I couldnt ever answer the calls.Now about a month later she called again asking me if I was still looking for a car. I told her I wasnt and she wanted to know what happened in which I frankly told her, It wasnt her concern.For a sales rep that says they arent pushy, this one was the complete opposite. Not sure if Ill be returning to this dealership to look for cars in the future. If I could I wouldnt even give this experience a one star rating.-----------------------------------------------Update: Now after I told them I wasnt looking for a car anymore I received another call from them, wondering why I wrote a bad review. After giving me another call when I clearly dont want anymore business from them the why should be clear. I understand they need to make sales but there is a point where this becomes harassment. To the dealership, do not call me AGAIN!

Nearly every time I take my car in for service, it’s Andrew that assists me. Very polite and charismatic. There are also cozy couches/chairs in the quiet lounge to read in while waiting for my car. 10/10 🤘🏻

They were really helpful and thorough. Even though I had an appointment later in the day they got me taken care of. Also really competitive prices, especially for an oil change. Rockwell there helped me out and he was awesome. Thanks y’all!

Check out the Yelp reviews because I don’t know how this place would have such a high rating. Yelp seems more accurate. I have heard too many horror stories and experienced my own to ever recommend buying from this dealership. They are earning a pretty shady reputation. It’ll catch up to them eventually. I have had absolutely wonderful experiences at other dealerships, this place is not it.

This place is awesome! - Ive purchased multiple cars from them... great experience each time. The General Manager, KC, is very friendly and personable. Ive purchased many cars over the years and hes the first GM that stepped out of his office and greeted me.Junior helped my younger sister purchase her first car about a week ago... he had a great attitude the entire time even though my sister spent a couple hours test driving cars before she found the right one.Definitely recommend!!!

I always take my car to Toyota for all their needs! Great service and friendly staff.

Im giving 5 stars to Matt; the person we worked with when purchasing our 4Runner... and 5 stars to the finance department who helped us through the process. They both worked extra hard to get us the vehicle we wanted at a good rate and price. I will be honest with my review in the fact that we made the purchase on Monday and did not drive away with it until today (Thursday) because they hadnt done any of their mainenance to it or detail work until after the purchase... However, thats where Matt shined! He communicated with me daily and even pushed to get it done a day early for me so that I could bring it home the night before because I was so excited (thank you so much!)

I bought a used Toyota Highlander hybrid from this dealership. Leontra Hill was my salesperson, and he was so helpful and kind. He helped me find the car I really wanted, and he guided my husband and I through the process of getting it home. Leon also helped me with the new-to-me technology, and I thank him for his endless patience! Everyone else that helped us were so kind, and they all made buying this car easy and fun. Thank yall very much!

They sold my information so now I get tons of sales calls, and they kept my car for a week to work on some minor fixes but they didn’t even do what they said they would. Plus my car was missing a brake pad clip 😂 The salesperson Jeff was awesome, super kind, helpful, and friendly though so kudos to him

Jeremy Davis in sales is a transformative Rockstar! I’m a busy mom, raising 2 amazing boys, they ski 4-5 days a week, I finished a business degree, we all did a hybrid school model. Our tall loving, chocolate lab, naps on a bench seat best. We are “one tough, customer family! Our current Highlander Hybrid is 12 years old, still runs OK, but UGH! I avoid going to buy a new car, too many choices and decisions to make! BUT Jeremy awoke me from the car buying apathy I had. My hubby Chris said “Lesssssss Go! We need to buy or order, they are flying off the lots”! Jeremy’s customized service and 2 videos of specs was the deal breaker. He motivated me to come shop cars, he knows his features and accessories and is super articulate for even picky customers like me. Once we could test drive similar models of what we wanted; we placed an order on our next Highlander Hybrid that evening. I look forward to many years to come as a happy customer at Toyota Bountiful thanks to Jeremy, Corey, Ben, KC, and many more we met. Thanks team you inspire keep it up!*****

I went to the Toyota dealership in order to get a code that could be used with an aftermarket catalytic system installed by my mechanic so that I could pass the emissions test and get my registration renewed. They indicated that the only way I could get the codes is to get a Toyota system. I am 84 years old living on a small pension and there is no way I can buy another catalytic system to replace the new totally functional system just to get the codes. One other thing while they had my car they shuttled me home. When they called to say they were finished I asked them to send the shuttle. After waiting for more than 2 hours and my calling 3 times they never showed up and I walked the 3 miles to get my car.

Cameron is literally the sweetest and Corey is an amazing finance guy! Cameron was able to take everything I wanted and find the perfect vehicle and Corey went to bat for a great interest rate. The entire experience was smooth and lovely. Thank you both so much!

Scott and Abraham awesome. The only bad thing was lack of communication between the service department and sales. That would have made it a much better experience. Over all good.

The only reason I am giving this dealership 2 stars instead of 1 is;1) the Salesman are great for the most part. Jeff Christensen was wonderful during my fathers purchase.2) the cars are usually a good price and of good quality.** Buyer Beware!! ** The finance team here are absolutely terrible, dishonest and unprofessional! If you can avoid working with “Alex” and “Mike” you will save yourself a lot of time and frustration. I accompanied my father during his transaction. I have also purchased a couple vehicles from this dealership. With similar disappointing experiences.First of all, be prepared for the “HARD ADD” of $388 for poly coat that they refuse to remove. A completely unnecessary addition that should be an option and not forced upon you. “READ YOUR SALES AGREEMENT THOROUGHLY” prior to signing. They will sneak in several other unnecessary items that they will not ask you about. They ran my father’s credit after being told he had already been pre-approved with his credit union and was NOT financing in house. Alex and Mike were both very condescending and disrespectful. Neither should be working with the public. Also, be prepared for your transaction to take at least 4 hours. Or more than likely run over to the next day.This dealership has some pros, but the finance team is not one of them. There is a lot of room for improvement in this department. You want to feel good when you walk away from a large purchase and not feel like you have been in a 4 hour boxing match just to make sure you are not being ripped off. They need to be honest and treat their customers with some with respect.

The service was great ! They Picked up my car, did the recall, emissions test, & took care of State registration. Then returned my car to me. Doesn’t get much better than that.

My husband and I were looking for a new vehicle. Rodney helped us find just what we were looking for, an awesome Toyota Tacoma! Bobby went above and beyond with arrangements. Uriah helped the financing process go quick and smooth. Would definitely recommend Toyota Bountiful and these gentlemen to help with a car purchase!

If I could give less than 1 star I would.2 hr diagnostic turns into 4 hours……. Still no word.I look it up. TELL THEM THE EXACT PART I NEED.Not only do they not listen…. They don’t have the part.Long and short of it…..Bought the part at LHM and stayed up until midnight the night before our trip fixing it myself

At first, getting an actual live person to talk to in the service department was difficult. However, my experience with Jadin, the service manager restored my faith in Toyota Bountiful. He answered all of my questions and returned calls promptly. I’m so glad I chose to continue my car service needs here, I’ll be sure to ask for Jadin in the future as I and know I’ll be getting great service.

I took my vehicle in to get it checked out because the check engine light came on and it was running rough. They diagnosed where the issue was coming from very quickly. The issue was a misfire on cylinder 6 (the most difficult cylinder to get to). They called and let me know that this particular diagnosis calls for 3 hours just to get to the cylinder. Long story short it ended up just being spark plugs. Considering the situation my service adviser Andrew gave me a pretty significant discount on my service because typically spark plugs dont take that long. Overall it was a great experience start to finish!

Never have issues here. Tiffany is the best salesperson there! I recommend all my friends and family to go here and see tiffany for excellent service and the happiest attitude ever! She will help you find anything your looking for and wont stop till she does. Amazing dealership!

We bought a new Camry today from Lorenzo and he was great. No high pressure tactics, he was genuinely friendly, and knowledgeable. We will definitely buy from him next time we want a Toyota.Thank you, Lorenzo!

Went all over town trying to find the right car for Dad. Not only did Toyota Bountiful have it, but it was a first-rate buying experience from start to finish. Jared was excellent to work with and very professional in his salesmanship. Highly recommend this dealership!

I have never had a bad experience with Performance Toyota. The service department is great. GRADY is so hopeful and friendly and always professional.

Most professional, family friendly, honest dealers I have ever been too. Being retired Army I have been all over and have always bought cars from dealerships. By far though the best I have ever done business with for buying a car. Our salesmen Juston Bramhall and Jakob were so accommodating. They walked us through the process and made the experience enjoyable. The finance office with Michael was also a great experience! He walked through all the numbers with us and was really detailed to ensure our understanding of the deal. All around sales, finance, accessories, and service department are top notch. If you want to buy a car and want an honest, enjoyable experience, go to Performance Toyota in Bountiful, UT. No better dealership in my opinion.

Why are you guys ignoring me?Make sure to read the one star comments! Not the five stars.Make sure you check your interest rate before signing! Their finance manager almost doubled my interest rate from 4.6% to 8.75% if I didn’t catch it. I walked in with a pre-approval from Capital One and sent info prior coming in for the purchase. They still made me sit around for 3 hours telling me the vehicle was being “detailed”. Guess what? They didn’t detail it.It gets better! With this vehicle being used, I was told there was some 160 point inspection done on it. The windshield wiper blades were ripped completely off! Isn’t that one of the first check points? Got on the freeway and the windshield molding flew off! What? Now we have safety concerns.There was an 1/8 of a gas tank when I left the lot. It was in the red! That was weird.The most annoying thing was that they didn’t give me a drivers floor mat. Passenger and back came with nice rubber (Weathertech like) mats but not the driver. Asked for the driver mat and they said sorry it’s a used car you don’t get it….This wasn’t some $10k used car. It was $45k. At least set me up with floor mats.

I had the pleasure of working with Matt Hatch and I have to say he made my whole experience amazing. Never once did I ever feel pressured into getting something I didnt want. Matt listened and addressed all my concerns and worries! He helped me get into the car Ive always wanted!! When I arrived to the dealership to pick up my 4Runner, it wasnt ready and Matt helped get my car to the front of the line so I did not have to wait longer than I needed to. He was super friendly and seemed like he truly does care about giving customers the best car buying experience. Go to Toyota Bountiful, ask for Matt Hatch!!

The employees are great there, and the work is always excellent. One little snag: I waited 20 minutes to be picked up; no one showed. I called; no one answered. I finally got a ride with a coworker.

Had the best experience buying a car through Toyota Bountiful! Jared was extremely helpful and made the whole process easy as can be! Would highly recommend working with him! :)

Had a wonderful experience getting our new Toyota Tacoma SR5. Our salesman (JR Dela Cruz) was great, never acted like a salesman but as someone that had our best interest in mind. He gave us time to make decisions and was truly knowledgeable about his products.Limited inventory and manufacturing, he was able to track a vehicle down for us and we were able to get it shipped to us from another state. Truly was one of the best vehicles purchases I have made. We were looking at two other manufacturers and neither had inventory nor did they go out of their way to complete the sale. If you are looking, go to Toyota of Bountiful and work with JR Dela Cruz.

The front of the store outside the entrance was so dirty. food on the ground, dirty tables, big stinky garbage can, broken tools, grease/oil spots..,🤨. Also, there is no convenient parking for customers. There are so many cars in their parking lots that you have to park really far from the building. When I called ahead to check on a part to avoid the parking hassle, I was on hold for 20 minutes and no one ever picked up the phone. But once I got inside, I got really good customer service over the counter. Thus the one star.

I love this dealership.They are fast, efficient, and thorough.I drive to Bountiful from Ogden just to come to this dealership. Ive tried others and they are not the same.

I was welcomed and treated well by the staff and sales people from the moment I arrived. I was originally encouraged to come in as the result of my online discussions with Devon. Shinji was extremely helpful with finding the car I wanted and explaining the sales process.

Performance Toyota Bountiful serviced our Toyota Tundra. We had an oil change, rear brake work, an alignment and 4 new tires put on. Zak was great to work with! Performance Toyota provided a service where they came to my work and picked up the vehicle and took it to be serviced. The truck was brought back to me when they were finished. What a great service! It made it so I didnt have to take off work! We got a great deal on the tires! Performance Toyota Bountiful was awesome!

Added a tow hitch and clear paint protection to my RAV4 Prime. Free shuttle made drop off and pickup easy on a work day. They did an excellent job. Highly recommend the RAV4 Prime and Toyota of Bountiful!

This is the second time my family has come here to purchase a car and we couldn’t have been more pleased with the experience. We worked with Shinji both times and the process was so smooth. He was patient, listened, and never pressured us into anything. He went above and beyond to find us a car that fit our needs and budget and made it easy and enjoyable! If you go, make sure to ask for Shinji!

Have a 2019 Highlander with a branded title. Engine stopped in traffic, caused by bad fuel pump. Towed it to Toyota Bountiful and they let me know there was a safety recall on the fuel pump which ended up being the problem. They replaced it within a few hours, based on the recall, so there was no charge and we had our vehicle back the same day. I was impressed with their efficiency and the fact they did not play any games with me. Would recommend based on this experience.

Had my car in for some service work. The quality of the service I received was second to none! Grady answered all my questions and kept me updated on the progress of the service. The facilities at Perfomance Toyota Bountiful were very clean and comfortable which made the wait no problem at all. I would recommend Performance Toyota Bountiful and Grady Clayburgh to anyone needing service to their vehicle. Great job!!

The guys at Bountiful Toyota were awesome. They were able to fix issues with my Sequoia that other dealerships couldn’t! They would call and communicate what the plan was, the time that it would take, and would call me to let me know where they were at in the process! Sometimes the cheapest isn’t always the best!

Great place to get a car. Fast and efficient. Thanks Jared.

Precovid I loved going to Performance Toyota Bountiful. I would pull in someone would be there walking right up to my car to check me in. Id go in the customer lounge and have snacks and soda while waiting. As I waited they would send me a video of what they were working on. At the end they would have a list of recommendations for my car and finish it off by washing my car. It all took about 1 hour which I was fine with since it was so detailed and thorough. 6 Months ago I scheduled and appointment and got there and was told it would be a minimum of 2 hours and that the appointments were not really appointments. So I turned around and left and did my oil change somewhere else and was done in 20 minutes. Yesterday I scheduled and went back in for another oil change. Waited outside of my car for a while for someone to finally check me in. Went in the lounge no more soda or snacks. No video sent. No recommendations. No car wash. Will I go back for future oil changes? Probably not. I went before for the added services. Now they are no different then a jiffy jube except they take much longer.Hopefully at some point they can get setup how they used to be. Im guessing they must have new management? Mostly all the managers I saw were quite young.

I spent all of last week going into Performance Toyota Bountiful with a friend. We were trying to get the contract fixed for the car my friend had bought a couple days prior. It felt like they wasted A LOT of our time. When they finally realized that we wouldn’t go away and we had talked with Cam Bennee, (General Sales Manager), it took less than 20 minutes to rectify the situation and resign the fixed contract. (Kudos to Cam Benee as he was the only person that I felt listened and cared).Oh…and one of the financial managers said “Eff U” to us. Such great customer service Performance Toyota Bountiful has. They really know how to keep the customers coming back.

Always good service but 2 hours for just an oil change is a bit much. Even had an appointment but that didn’t seem to make a difference. Might have to look elsewhere for oil changes.

Very easy, came in parked went into the very nice waiting lounge and a couple hours later my tires were done. Jadin set the expectation on length of time it’ll take and letting me know what to expect with the tires. Great experience, great group.

This used to be such a customer friendly place to take my car. Customers are no longer their priority. I have had to take my car in 4 times to fix their mistake from a simple oil change.

Jordan Jewell was amazing to work with! I really appreciated his extra time and effort, the personal care and relationship, and the lack of pressure when making such a big decision. He went above and beyond and I could tell it because of his genuine interest in helping me. Im so happy with the Toyota 4 Runner I purchased and the entire experience that went with it!

Really great service. Jeff helped us through the buying process and kept us updated. We feel we were treated fairly. Jeff is a great sales guy, easy to work with and very personable. Paperwork was a breeze.

Used sales is motivated to sell even if youre out of state unlike many other dealers Ive came across. Make sure you talk to Bobby when it comes to negotiation, he will give you straight answers and break down the costs. He seems understanding and wants you to drive home happy.

My girlfriend was looking for a new car so we decided to check out Toyota Bountiful while we were car searching in the area. We were helped by sales associates Nick and Hunter during our visit. They were very cordial, but also knew how to make us laugh. We had fun looking at the different cars and they did everything they could to answer our questions about the cars. We test drove a couple and they let us drive wherever we wanted. A mix of city and highway so we could get a feel for the ride and to make sure nothing was out of the ordinary. We narrowed down our choices and eventually started negotiations for a Corolla. We liked the car but wanted it for the right price. Nick understood our budget and worked with us so we could purchase the car and not go over budget. It took some convincing on our part but we eventually walked away with the Corolla. Super pleased with the car and the customer service!

I am from out of town and had a problem with a noise in my car. Hunter and the team fit me in and fixed the problem. They were friendly and kept me up to date with the entire repair. Great job!!!