Traded in my 2015 Dodge Dart for a very nice 2018 Dodge Durango GT. Rick was patient and helped us get a deal that would allow us to leave with the car that day. We had no plans to buy. Just figure out how far we were. And we werent far at all. Rick got us in budget WITH a warranty. He is top notch.

Tony and Rick were superb. My wife and I said to each other upon leaving - this was the best Experience we ever had in buying a car. And, we have had a lot of Experience over the years! This is a really good dealership!

We were traveling from PA to CO on vacation and when we arrived, we realized our truck had an issue with the DEF tank and would stop running after 90 miles. We called everyone around the Tabernash and surrounding areas, and Boulder Chrysler Dodge Ram was the only place that was able to get us in the same day we called, fix the problem super quick and get us on our way home when we needed it. Jeff and the rest of the staff were super friendly and helpful while visiting this beautiful state! Highly recommend them, especially if you are traveling!!

Boulder Chrysler Dodge was amazing. If we could give them more stars we would. They gave us a great deal on our trade in and helped us get the exact van needed for our business. No hassles, no Bull, just great service, great people, and great deals.

Service manager has been great to work with. Other staff has been friendly and accommodating.

Even though I didn’t actually have to have any work done this time, this team has been helpful on a few occasions looking at issues that were under warranty. They resolved a previous issue expertly and were very friendly and engaging.

SHADY SALES MANAGERS WASTING MY TIME!! Classic bait & switch.I was contacted by a sales rep in regards to selling my vehicle here outright for $6160 via a Kelley blue book instant cash offer. The sales rep, Darian, was very personable. He did a walk around inspection of my vehicle. All was going well until he spoke with the sales manager & was told they do not buy vehicles over 100,000 miles, but that they could offer some trade in value if I wanted to purchase a vehicle through them. This is despite them offering, in writing, to purchase my vehicle for the instant cash offer price of $6160 outright & contacting me to come in for the inspection and sale of my vehicle. My mileage was disclosed as part of this offer, prior to me visiting the dealership.I declined the trade in & thanked Darian for his time. I was approached by Darian again as I was leaving telling me the sales manager wanted to know how much I would sell for outright. I said I would sell for near the initial offer of $6160. He went back and relayed this information to the manager who counter offered me $100- Yes, $100- without even so much as looking at my vehicle or getting up from the desk during my entire visit. No mechanical inspection was ever completed, just a quick walk around visual done by an inexperienced sales rep. It was bad enough they pulled a bait & switch, but then to offer me $100 as I walk out the door?!? Slap in the face! Recommend you spend your money elsewhere!

These guys are absolutely incredible. Austin, Rick, Chris, the entire team! I recently was in to purchase a 2011 Jeep Grand Cherokee that I found online. After a quick test drive, we moved forward with the process. I could not be happier with the service and I received in and out of the office. They made it easy and worked with me to get the payments and terms that I wanted. If you are in the market for a vehicle, I highly recommend this team. They will go above and beyond for you!As for my new vehicle, it is fantastic! I will recommend these guys to anyone I come across who is looking for a new ride. And Ill be back myself when the time comes!Thanks again guys!Daniel C.

I should of read all the other reviews. 😔 Shady salesman. Trust no one google everything and if you can just go somewhere else.

Everyone was super nice, very friendly and so helpful. I would definitely recommend them.

Dealer was quite knowledgeable and happy to discuss the vehicle. However they had very aggressive sales tactics so be prepared to have them attempt to steam roll you into a fast sale. If youre prepared for this youll probably do ok.

NO STARS if allowed. I made a service appointment 5 days in advance for my 2009 Ram 1500, and dropped it off the night before so it was there when Boulder Dodge opened. Over 3-1/2 hours after the service department opened I got a call that they wouldnt be able to do any work, not even replace a burnt out headlight. No offer to reschedule or alternative options...just nothing. Didnt seem very busy when I picked it up.

Made us feel comfortable with our purchase and test driving the vehicle. Happened to know some history about where we are from and made things easy to make our purchase! Very satisfied!!

Can’t wait to have fun with the new 2021 hellcat Durango love this place. Everyone was super helpful when I walked in the door. I am very happy that we could do business with these guys!

These guys are fantastic. Go see Cam, Chris, and Matt. Took amazing care of me. I ordered a truck and they kept me posted every step of the way. Today, when it arrived they had the paperwork ready to go, the extended warranty I wanted, and the truck cleaned and gassed waiting up front. Extremely pleasant sales experience begining to end. If you need a new RAM go see these guys.

The gentlemen at the service department (dang it I forgot his name) was a total life saver. My Jeep had a flat and I realized I don’t have a key to the lug nuts. Discount Tire wasn’t able to get it off. Fortunately, I drove right across the street and he got to me right away and had a key to get off the locked lug nut. He was super friendly and didn’t charge me anything. Without his help on a Saturday, I would have had to spend hundreds in Ubers or a rental car over the next few days to get to and from work. I can’t say how much I appreciate his help!

Oil leaked and stained my driveway. Had to waste my time to return vehicle to have issue fixed. Only good thing was they moved me to the front of the line to fix problem. Also, both waiting areas had too many people to feel comfortable. I stood the entire time between the waiting rooms.

Best car buying experience to date. Rick and Austin were great to work with on buying a new truck. Quick and smooth buying process.

I brought my Pacifica in for an oil change and they would not honor my Mopar pre-paid oil change plan. I guess I was wrong to assume a Chrysler dealership would honor a Chrysler maintenance plan. Dealerships are really losing their minds in this market. The service guy was nice enough when I took my keys back.

From st.joe Missouri had me in and out quick my truck will be serviced here while it is in boulder area

Take your business elsewhere. Boulder Dodge is not a company you wanna work with. I bought my truck there five years ago it started out bad and got worse. They tried to bait and switch me on the loan. Fortunately I figured it out before I sign the paperwork. Since then, I have had over six recalls and have probably seen 20 different people in the service area over the five years.You never get the same answer twice. Do yourself a favor and go to a different dealership. They don’t care about customer service.

Austin was so helpful. I really appreciated how he listened to me and answered each one of my questions with knowledge and honesty. I will most certainly be buying my next car with them. Thank you!

Jeff Andre and his team are shift professionalsJeff is always down to help. No matter how understaffed he is..he presses on trying to put the client back on the road.I dont live in Boulder but make the drive bc of the superlative serviceThnks jeff and Boulder ram!

Jeff was great, he was able to get my Jeep in when everyone else was 2 weeks out. He saved my move by getting the bugs worked out of my car, thank you very much!

Great experience purchasing our new Ram Power wagon! The entire staff was very friendly and attentive, and there was no pushy sales tactics. Would definitely recommend for anyone in the new car market!

Perfect warranty service. Service writers read my note with items to be fixed.. The tech corrected repairs perfectly. He treated my truck like it was his own. That goes a long way with me. Got truck back asap. Quick turnaround. Even better as I make my living with my truck. Could not be happier with dealer experience. Thank you Boulder ram.

Great experience. One of the easiest interactions with a dealership Ive had. Low pressure sales process and great service.

Jeff the manager was awesome! It took 3 tries but he got my car under warranty fixed!!! He didn’t give up

I was in a road trip and needed to change my oil, they were fast and professional, great service

Jeff’s affable, efficient, and effective customer service is awesome 👏

Great service and staff. Tony was great and knowledgeable. Made my first time buying a new car a breeze.

Jeff and the guys at Boulder Dodge are great at what they do. They got me in and out super quickly. I highly recommend them for any service needs you have.

Everyone was very helpful, and they definitely went above and beyond, to help me purchase my first car! I would buy from them again, in the future.

Came in for a recall on my dodge dartLeft with a flat tireGot told to go to big o...down the street...

Sales reps did not take my fiancé and I seriously as two young women. We came in fully prepared to purchase a vehicle this week. It was clear from the start that they determined that we weren’t serious. Unfortunate. I don’t recommend these folks at all. Especially if you’re a woman trying to buy a vehicle.

Oil change and tire rotation on my promaster. Curtious and prompt.

Very helpful, knowledgeable sales staff will direct you to a nice car. But watch out for the last step. After you’ve agreed to a fair price, watch out for the last guy. He will do his best to sell you finance plans and extended warranties and stupid stuff to squeeze more money out of you. He was obnoxiously condescending, rude, and pathetically unintelligent. Hardcore sales pressure is from a different, bygone, era. Don’t let this guy waste your time.

Well, there is a reason why people don’t like to buy cars. The process is so difficult and although I left the dealership with the deal I wanted I just wish dealerships would take a different approach. I also realize the dealership needs to make money in the process to cover their expenses and make a profit, but a better way exists. The 4 boxes on a page and the constant back and forth process is quite frustrating. It wasn’t until I asked for my keys back from my trade inspection (another tactic used so you can’t leave during the process) that the real offers were presented. The salesman Tyler was very helpful and I could tell was uncomfortable as well during this process. I just think a better way exists and customers would ultimately have a better experience.

The term “customer service” does not apply to this service department. Take your business and spend your time and money elsewhere. Pathetic passing of the buck from everything from “I don’t know who told you it would only take 10 minutes” to “that’s an outside influence and your carpet ripping in five months has nothing to do with us or the warranty”. Also told me how dangerous my hybrid Pacifica was to fix. Calling corporate to let them know their dealerships talk about the product that way. I’m horrified. Taking my business to AutoNation 50 minutes away for the lifetime of my vehicle, which will be 10+ years, because my experience was so sub-par.

We took our Dodge Ram in for a 2nd service 60k. Russ our Service Tech was Great as always. He clearly cars about making sure we keep all things functioning properly on our truck. So go to Boulder Dodge for the best service in Colorado!My service guy was very detailed in all the questions me and my daughter asked about her truck. We left feel very good about our service and look forward to returning.

We purchased a used F-150 back in August and recently discovered that it had a broken leaf spring. Called Jeff in the service department to see what could be done, and he offered to fix it for us at no charge. I will admit that when I called in I wasn’t expecting to hear that. Since we purchased the truck we’ve had nothing but positive experiences with this dealership and will definitely go back and recommend to others.

Quick and Easy! The sales department was very knowledgeable and helpful. Will be back in the future!

Service Manager was accommodating, professional, and went beyond my expectations. Service was done on time. Courtesy van availability was helpful.

I highly recommend Boulder Dodge to purchase a vehicle as well as to have a vehicle serviced there. Great staff who does amazing work.

Hunt was my sales man, I also spoke to the GM Tyler and another manager Chris. They were all very cool, low pressure and knowledgeable. I drove 6 hours to this dealer because they had the exact truck I was in the market for. They were respectful of my time and got me in and out as fast as possible. I highly recommend Boulder Dodge. Thanks for taking such good care of me and my family Hunt!

Best dealership service experience I have ever had. Beats the heck out of the Longmont dealers.Bill

The dealership did great tried to help me as much as they could !

Have used the service department multiple times for run of the mill and also factory recalls. Friendly quick service and reasonable pricing. Will continue to take my truck there!

Went in looking for a promaster at the time the add a model I liked but I wanted to wait to compare it to other models they had in stock. So i clearly asked can we do a hard pull on my credit to get financing numbers and was told yes we can do a hard pull and it will work for 30 days. I followed up by asking if they would still do one when i purchase the car and was told no just the 1 pull was fine. Then after finding a van and going though the buying process without asking me or letting me know it would happen they took another hard pull. I reach out after to see if they would try and make this right but sadly nothing came of it.

Took truck in for oil change, tire rotation, and a chirping noise coming from the front suspension when hitting bumps.The oil was changed, however, I got the truck home and it leaked all over the garage. I had to tighten the filter and clean up under the truck.They stated three technicians could not duplicate the noise form the front suspension. Instead of calling me to ask additional questions, they just stated the truck was done and ready for pickup.When I picked up the truck the service rep was very unprofessional, rude, condescending……

I was sold on having my campervan serviced at this location given the quality and professionalism I had found Jeff and his team brought to the table.In his absence the service was just not the same. I had considered finding a new location to have work done, but the interim manager (who was a nice gentlemen) had offered a free oil change to make good on a poor experience I had during a recall service.When I recently went in to have the oil changed, Jeff and his team were back running the service department and they again provided the outstanding customer service I had come to expect.I assure you that I am an actual customer and simply felt that an honest review is the least I could do to show appreciation for the level of quality this team brings to the industry.Thanks for the great service.

Excellent service, thanks Jeff and team!

The team at boulder dodge quickly resolved my issues. The oil change here was pretty quick and they really took care of my truck

Great service and support! I’ve been through the service and sales department several times throughout the years with multiple vehicles and have been very impressed by the staff and support provided. I would highly recommend the folks at BCDR for any vehicle related needs. Awesome people and service.

This was by far the easiest and most relaxed purchase I’ve ever done. The team was understanding of my needs and they made my requests happen. The transaction was smooth fast and safe. I would recommend Chris and Tony Carelli over and over again! I’m happy with my purchase!

I received wonderful service, kind polite, efficient for my mini van. I brought up an additional concern I had net mentioned when I made the appt. and the service department investigated and found a problem, then discussed with me the problem and how it’s under warranty. I cannot recommend them more!

As always everyone there were very professional. Super service. I live in Thornton but make the trip to Boulder. Its worth the trip every time.🎯

I had such an amazing experience with Boulder Chrysler Dodge Ram . I recommend them to anyone , ask for Chris the manager he’s so nice , professional and so helpful .

We live in Colorado Springs and had been in search for a specific truck and had a max budget set. We’d gone to several other dealerships that tried to push us past our budget. Finally found a truck here and set up as much as we could over the phone and made the trip to Boulder. Hunt and his trainee, Pedro were great to work with! They knew exactly what we wanted and worked with us on this specific truck and our trade in. As we were waiting on paperwork, they took the time to engage with us. We had our toddler daughter with us and they helped us keep her entertained the duration of us being there. It was great to not feel just like a customer but a family of value. Everyone else was just as nice and gave our daughter attention as we waited, that made this mama feel good! We give these guys 5 stars and if in the future another vehicle lands in their lot that we like, we won’t hesitate to go back.

Easy and efficient. Staff was professional, friendly and safe. Drop off and pick up was a breeze. We will be taking our vehicles back here.

Good experience with the sales department. Was not a slimy experience at all...

Great customer service and knowledgeable staff. Got me in and out quickly with exactly what I needed.

Fast and easy. Thanks team!

TERRIBLE SERVICE - DO NOT TRUST THIS DEALERSHIPService department didnt tighten down my oil filter (they admit this) and left me and my family stranded by I-70 near the tunnel in a snow storm. Resulting in a dangerous situation, a ruined ski day, and a very expensive tow that they now REFUSE TO REIMBURSE ME FOR!Shady business - beware!!!

Jeff went above and beyond to fix my ProMasters transmission broken flywheel.Had parts overnighted,, got me a rental and kept me updated.. Did an outstanding turnaround time of 2.5 days. Tanner was very helpful getting us where we needed to go before the rental arrived. Tyler, I think, did all the labor and we are now back on the road, Good as new. Great experience and I would recommend this place again and again. Thank you Jeff and team👍

Honest and reliable service. Got me in quick and got my 60K mile service done (4 wheel and transmission and new brakes) in a very timely manner.

I thought I’d pass on my experiences with Boulder Chrysler Dodge Ram, as a cautionary tale to people considering dealing with them. I contacted them by email (I live outside Colorado) in October 2020 to inquire about a particular used car. A representative responded to indicate the car was available and that the price was $20,000. Over the next two days I exchanged several emails, text messages and telephone calls with salespeople at the dealership, mostly gathering further information about the car (it was a fairly new listing and photos were not yet up on the website). I told the salesperson that if he could provide me with evidence of a clean diagnostic scan, I would buy the car at the price quoted. After one more day, he did provide me this evidence, and I told him I would buy the car as discussed. This was three days after my initial contact and receipt of their price quote. When I told him that I would buy the car, he told me that the price had changed and was now $22,000. When I expressed my frustration with what I perceived to be a bait-and-switch tactic, he just told me that the “sales manager” had decided to increase the price and they would not honor their initial quote. The matter was not open to discussion.In my opinion, while I don’t know if Boulder Chrysler Dodge Ram did anything technically “illegal,” this incident certainly is reflective of questionable business practices, a lack of respect for customers and a willingness to abandon good-faith dealing for a few dollars more in profit. To say I was discouraged and frustrated by my dealings with Boulder Chrysler Dodge Ram would be an understatement.

Jeff & the mechanics over at Chrysler Dodge in Boulder did a great job fixing my Jeep it was a little more than they anticipated they took care of it on the original quote and did a very good job Im very satisfied and I would always take my Jeep back there.

Nothing but a positive experience. Received a very fair deal, the transaction was timely. Sales staff was friendly and helpful. In addition, covid precautions were in place and we felt very safe.

I took my vehicle in to be repaired under warranty. I paid my deductible as they said it was fixed. The problem was not fixed and I took the car back in again. They were going to re-charged me my deductible to fix the problem they told me they fixed in the first place. I talked to management, expressed my feelings about being charged twice and they did not agree. However, they changed their mind and called me back and decided not to charge me my deductible a second time. I now am getting my car back because I need to wait a couple weeks for the part to come in. I’m giving three stars because I feel that they should have been able to repair it the first time and I should not have had to argue with them about charging me my deductible twice for the same repair.

Service department is wonderful. Was having trouble getting my oil plug off for a routine oil change, called to see if they could help. Robert and Armando were able to get me set up and cracked the bolt for me. Offered them a tip and they said they didnt need it. Just lending a hand and helping out. Will continue to go here in the future for services!

We were beginning a road trip with our pro master van when we noticed our heater wasn’t working - not good in January- so we pulled in and the service dept was able to squeeze us in - took a look and found that the actuator (spelling?) was stuck -unstuck it and we were on our way -and they didn’t charge us -we will be back!

This dealer refuses to put windshields In used vehicles when selling which is against the law. Makes the car business look unprofessional.

They were able to get me in right away and I was in and out in a little over an hour. The other dealership I called wasn’t able to schedule me for two weeks. I will definitely be returning in the future for all my service needs.

I had an AWESOME experience buying my new Ram truck! James Houtz is the greatest salesman I have done business with to this date. This is the second Ram we have recently bought from Boulder Chrysler Dodge Ram and will buy every new vehicle I need from them. Thank you very much! If there were more than 5 stars on this review, they would have received more. These guys nailed it!

Excellent service, communication and promises kept. Hats off, especially to Jeff.

Take your money and your business else where.This is the dirtiest and most unsafe dealership in Boulder. Epa violations on all 4 corners of the property. Very unprofessional and Unwelcoming. The atmosphere when you walk in is very dim and dark feeling .

I am a return customer here after an initial great first impression and that impression only continues. Staff are friendly, flexible, knowledgeable, and efficient. They are fair and keep you updated. I would definitely recommend !

This is the best customer service I’ve experienced at a dealer. Friendly, quick, and really on top of things. I plan to make this a go-to stop for future work on the van.

Our sales associate, James Houtz, was knowledgeable, upfront, and easily assisted us with our purchase. The person who handled our financing was also super nice and explained everything to us in plain terms. I highly recommend shopping at Boulder Chrysler Dodge Ram!

These guys got me in, everything figured out and taken care in no time. Great communication and customer service.

I had great communications with the sales department while we figured out loan terms and monthly payments. He helped me work several options over several days so I could get into my dream truck. The paperwork and pick up of the truck was quick and easy and everyone at the dealership was polite and courteous. I’d recommend Boulder Dodge to anyone looking for a great vehicle at a great price. I’ll be back again for service. Thanks!

Excellent, fast and very professional service with perfect results. Thanks Boulder ChryslerDodge Ram.

Over heated 2 min of lot

Staff was very friendly and didnt take 6 hours to buy my vehicle like it had taken at other dealerships, would highly recommend to anyone looking for used or new trustworthy trucks! Ask for James

Jeremy in service charged 65 dollars for an air filter, but said he replaced a bulb for free, he didnt,told me my four wheel drive oil was dirty and needed changing,I dont off road so I had two other places check it out and its good.Someone continued to call and ask for Lori,always called from dealership,had to threaten to call the police it finally stopped.Jeremy needs to stop trying to hustle, no returning for me,read all the reviews, there too many five stars after someone leaves a one star review,update 50 dollars a piece to change front wheel and rear oil and transfere case oil,150 dollars! Jeremy quoted the price at 1000 dollar!, this is how the east coast does it,but he did offer to change the transmission oil for free,its CLEAN! RUN AWAY

Jeff in Svce is great. He gets my truck in & out quickly and goes above and beyond every time, exceeding my expectations! Thanks Jeff!

Completed as promised on time and answered all my questions

If you wanna feel comfortable when buying a car this is the place to come. Sales people are friendly and very knowledge. There’s no pressure added and they make sure your happy and feeling good about your purchase. We’ve purchased twice from this dealership, have referred family and friends, and we do all our services here. Chris, the manager is the absolute best, he really knows how to treat you like family.

Super friendly and efficient

I just purchased a pre-owned RAM 1500 today. I drove off the lot a very happy customer. I had a the best car buying experience of my life, which is a little longer than Id like to mention. They made sure I was getting the vehicle that I wanted, at the price I could afford and with no pressure! The purchasing process was fast and easy. I know, it doesnt sound like a typical car buying experience, because it wasnt! Thanks to the entire Boulder team!

Michael was very fair and helpful. I will be bring more trucks from our fleet for sure:)

I love this dealership! I have bought my last two cars from here. They are not pushy vultures just trying to make a buck. They take there time with you and if they don’t have what you want, they will search until you get what you’re looking for. They also go above and beyond to get my payment where I need it every time. I highly recommend them.

Great car buying experience. James was awesome, personable, friendly. Didnt feel any pressure. The purchasing process was quick and easy.

Great experience with my salesman John... I came in looking to buy a Jeep Grand Cherokee SRT8 and found exactly what I was looking for! Professional, courteous, and welcoming... Absolutely enjoyed my experience!

Trip 1 - Brought truck in for a knocking sound in the front of the vehicle as I went over bumps. Drove 30 miles to service shop. Technician could not find the problem. Charged $140 for the diagnostic fee.Trip 2: Brought vehicle back 2 days later for same issues. Technician and service manager were able to duplicate problem. Truck oiled down good and ensured all is swell.Trip 3 - Pull out of my driveway the next day, I heard the exact same knock. Drive another 30 miles back to dealership. Service Manager is once again able to duplicate the problem. This was a Wednesday. I was told, parts needed to be ordered, they would be here Friday. I left with no transportation home 30 miles away. Friday comes, I make it all the way to Boulder, again 30 miles away. I was told the part they replaced was faulty and it would be Monday before they could get it fixed. This time I was given a loaner vehicle.Trip 4 - Monday comes, I have a flat tire on the loaner vehicle provided. I make it into the dealership, find the parts needed are not covered under the extended warranty I purchased with the vehicle. Out of pocket costs are over $1200. I pay them, leave the dealership and make it home. The very next day, pulling out and the same noise happens! Unbelievable. At this point, I am completely disappointed with my experience with Boulder Dodge and would never purchase another vehicle from this dealership. I was told by the Sales Manager, Im a difficult customer. I purchased this vehicle less that 10k miles ago. I can understand having issues, but making multiple trips, not being able to fix the problem and I still paid a hefty fee. I would call this dealership is extremely poor and the difficult one. I wouldnt do business with this dealership again if they were handing out free trips to the moon with Batman!

I went in knowing the car I wanted and a price I could live with. I was able to get the car at a price I thought was fair. Everyone I worked with was very pleasant and helpful, particularly Jonathon and Eric, who understood what I was looking for.

I recently had a very positive experience working with James (salesman)and Chris (manager). Chris was very easy to get ahold of via phone and email prior to coming in to purchase a truck. I appreciated the low pressure environment at Boulder and would do business with them in the future. In and out in 90 minutes.

I drove all the way from Colorado Springs to get my husband the truck he wanted for a great price.2019 Dodge Ram 2500 Laramie! It had all the features, bells and whistles he was looking for. The whole team there (sales associates, finance manager, etc) were really patient with all the questions my husband had asked. This dealership has the most professional team when it comes to customer service! I would buy again from them if I decide to purchase another vehicle. It was worth the 4 hour drive!

Friendly helpful staff, check in and check out were fast and efficient.