Absolutely amazing customer service. Paulina is understanding and very accommodating. She has patience and explains details without hesitation. I am very pleased that I switched over to this agency, my premium has gone down tremendously. I see my family staying in the foreseeable future. HIGHLY RECOMMENDED. You wont regret retaining this team. THANK YOU, Paulina for all your help.

Excellent customer service, they always there for me and ready to answer questions. Highly recommended

I was very happy with the service they provided, they helped me set up auto and home. It has been great working with this agency.

Lorenzo and his team a great. Really like the fact that they take the time to discuss all possible options and let’s me decide my coverage’s based of being well informed.

Vianey went above and beyond to help me out with car insurance and what coverages I should have on it. Really helpful on the phone and very genuine and amazing help. Definitely worth my money and time with her.

Paulina is amazing! She has excellent customer service and took the time to explain every aspect of my coverage to me to make sure I understood. She also helped me find the best deal, offered different options to me, and was kind and professional the entire time. I emailed back and forth with her and spoke to her on the phone and she was quick to answer and made sure I understood everything. I am excited to have coverage through State Farm now because of her especially since I had experienced poor customer service with my previous car insurance company. Thanks Paulina!!

Chelsee at Lorenzos office has amazing work ethic. The correspondence between her and not only me but other members in my family has been superb. Clearly understands our needs and provides the right services. Thank you very much!

Diana was very helpful and so patient she answered all my questions. She’s awesome

Great service and they really take the time to explain coverages and how to best save even when I go to Columbia for a month.

They gave me several options to find the best deal for me! They were very helpful. Plus, they were so friendly & professional!

Chelsee is great and very nice. she has very great customer service she explained everything in a way i could understand. Would recommend 5 stars.

Paulina, George and Lorenzo have exemplary customer service! It feels so good to do business with a company who truly cares.In addition to the five stars, I also give five smiley face stickers 😄😉😊😋😎

I always have a good experience doing business with Lorenzo’s agency, he takes care of all my insurance needs.

Diana was very helpful with my insurance needs, she was very attentive & made sure I got the best deal! Thank you!!

I’m very happy with the customer service they have provided me with. It has been a pleasure doing business with this office.

Lorenzo and Paulina are always available for questions. I have two cars and renters insurance through them and have no complaints. Fantastic experience overall.

Nice place! Vianey help me with my insurance policy and answer all my questions.Great costumer service and good prices!Thank you Vianey.

Diana was great on the phone really easy to work with thank you

Helped me with everything I needed. Always responded when I needed him. Gave me very affordable rates. Hard to find in today’s world. Highly recommend.

Keeps sending me spam mail through USPS. Im tired of people sending me trash to throw away.

Really good agent took the time to explain coverages and discounts. Lorenzo was great happy to work with him.

Paulina took the time to explain all the coverages for my auto and renters insurance. She made sure all my questions were answered.

Great service and very professional.

Everyone is very kind and helpful. Very pleased with the customer service they have provide for me and my family.

They took time to understand my preference and goals in financial needs. Provided best and unbeatable options in auto, home and rental portfolio. Above all I can call them anytime if I need clarification about any of the product or new changes that I am looking for! They guide you and provide best information to help you make sound decision. State Farm cares for customer and seems like they know it better than anyone else.

I really recommend this agency. They really took the time to help through out my whole claim that I had.

Great customer service. Vianey really took the time to explain all my coverages and options to better suite my needs.

Paulina was great to work with was able to get great coverages. Insurance coverages were explained and they listened to my needs.

Really love the fact that Lorenzo took the time to fully discuss my policies in detail. I also got life insurance and a discount on auto forbundeling my life policy. Highly recommend this agency.

Thank you Lorenzo for helping me with my 3 cars and homeowners Insurance. I really appreciate you taking the time to help me with understand what I was purchasing.

Lorenzo and his staff are awesome! I had a completely different image of State Farm insurance before I found them. They are always ready to answer any of my questions about my policies and they have helped me get the best coverages. Location is very convenient and easy to find, I highly recommend them!

My husband I love him. He truly cares about his agency and customers. I know that first hand always taking phone calls late at night and weekends. He truly cares and is willing to help out anyway he can and answer any question.

Great agent takes time to get to know customers and there needs.

Awesome service! My family has been with him for a while and his team is very attentive. Highly recommend him to anyone looking for good insurance. He truly cares about his clients and any questions they have

I have all my insurance needs covered by Lorenzo Valdivia.Since the beginning he has explained everything clearly, making me feel confident. I feel I have made the right choice.

I highly recommend this guy as an insurance agent, he is very friendly and helpful when it comes to answering questions. his staff is friendly and very as well. so if youre looking to get new car insurance definitely call him up!!.

Paulina explained my insurance coverages throughly and really took the time to discuss all my options and deductibles to get the best price and also best coverages for my budget.

Selena is awesome she took care of all my needs and answered all my questions. The help and service they provide in this office is outstanding. Highly recommend this office.

Great Team and service. I highly recommend this agenda. Give them a call.

Friendly, helpful, they listen to my needs and make suggestions that fit my life.

Lorezo is a amazing he helped us and hes very professional and made it so easy to change insurance he explained everything to us in a way we could understand and we got a great deal with car ,rent, life insurance Im happy to say we will be well taken care of if we have any questions

Lorenzo and staff is a great agent. Always willing to help with any questions. Very knowledgeable and prompt staff. They are great.

Great doing business with Lorenzo. Hes now in his own, new agency. Knows his stuff, and a good business head, so hes great at helping small business owners.

Lorenzo is very helpful and knowledgeable takes the time to listen to what my needs are. Recommends coverages based off our conversations.

Great agent and staff. If you are looking for good customer service and help with coverages and explanations. Call this agency.

Lorenzo is extremely helpful and fantastic person. Absolutely go to him for any questions or help needed with your insurance very knowledgeable.

Great customer service in this agency and service is second to none. Highly recommend this agency. Lorenzo and team are awesome.

Great staff and agency. Answered questions promptly and accurately. Highly recommend this agency.

Lorenzo really takes the time to go over the policies and coverages. He is highly recommended. Great rates

I have been with Lorenzo for a number of years,always provides me with the best , and will defiantly go the extra mile to serve better

I had a claim and the service and advice I received was excellent hands down great experience in time of need

Switched my auto and home insurance with Lorenzo valdivia state farm. He was very through and took the extra time to listen and help me understanding my home and auto coverages.

Great agent and very friendly staff.

Great customer service!!!

Excellent!

Im super happy with the insurance they gave me. For the price then .. the person who helped me is Yama Vianey speaks English and Spanish I highly recommend them ..

I spoke with Gerardo at Lorenzos agency and he helped me save insurance money on my car and house bill. Call him now! They are very friendly and know all about insurance!

Super good person !! Good service!I like your service!

I highly recommend this office to help me a lot with the change and they also saved me money.

Very good agent with good coverage. 100% recommended.

Very good agent and customer service.

Agent d trust. I feel protected with good coverage.