Nice apartment and good management. Also if you are student, it’s very convenient location bcz of grocery stores and all. A high rise building with 20 floors and after some of the floors, you will have amazing cityview of boston.

Hours and hours of waiting for the elevators.There are only three elevators for 300 units spread among 20 levels.***One doesnt work and the other is booked all the time for move-in and move-outs***Imagine just ONE elevator with the capacity of 6 people for 300 units.I am AFRAID of stepping out of the house even to throw the trash and get my food package from the lobby.

I cannot stress enough how much you should NOT live here. At least once a week there is no hot water, no heat, or no air conditioning. There are constant infestations of mice and bugs, and the office is hopeless in returning emails in a timely fashion. Please do yourself a favor and look elsewhere. I am confident that their office will respond to this comment with a frail defense, but I can attest after living here for a few years that this building has gone downhill.

I have been looking for a new apartment as I have been in the process of relocating to Boston. I was originally set on signing a lease here due to its price, location, and amenities. However, the leasing staff have been completely unprofessional during the process. After scheduling a virtual tour with them, they missed the meeting and it was difficult to contact them via phone and email to reschedule this tour. After an hour of finally reaching them, they rescheduled my tour to the following day and missed it again. After finally being able to schedule a virtual tour the third time around, they rushed through the tour and were very vague about the features and amenities. They were unable to answer basic questions about the views and renovation status of each apartment. In addition, they were very unresponsive when we would send out emails and had a lot of difficulty being able to reach them on the phone as our calls were being redirected. Its a shame that because of this they lost a tenant for the next 5-6 years. Their customer service is completely unacceptable, and I hope management resolves this soon so that future residents don’t have to deal with this.

Your personal property/mail is not safe here. Someone took one of my packages over a week ago, and the mail/security company identified the resident through their security footage. Even after identifying the resident, my mail still has not been returned after many days. Both the security company and I reached out to management multiple times and both of us were ignored for days. This morning management finally got back to me, just to tell me to “contact the security company” (who I had been in contact with this entire time). I am planning on filing a police report in the next few days to prevent anything similar from happening to residents here in the future. This mail was worth over $100...I am shocked that management has done nothing to help and am starting to wonder whether they are truly able to protect residents property and safety...valuable mail can easily be stolen out of the shared package room and there’s nothing you can do about it even with evidence.

One of the best apartments in boston. I came here for my clinical clerkship at Brighams and Women Hospital. I stayed in this apartment with my fellow Indians, and I must say this was the best apartment ever. Very nice views from balcony. I have posted some pictures, hit like if its helpful.Highly recommended place.

I wish I was not staying here. The heat and hot water services are genuinely questionable. I had called several times, but they do not have any idea when the issue will be resolved. In my one months stay, the heat had been shut off 4-5 times. They do not fix the heat in one day, last time it took 3 days. This time it had been two days. Its freezing cold inside. The hot water is so inconsistent that I make sure its still running everytime before using it. Right now they have turned off hot water entirely. The management is of no help. Heat and hot water are basic necessities and Cityview has absolutely failed to provide this. Please save your money and go somewhere else.Here I have attached a picture where the taps hot water flow has been turned off.

EXTREMELY over priced. Signed a lease when it was under old management and sold a bill of goods. Only resigned due to COVID and not wanting to move during a global pandemic. Front desk employees all have different training and opinions on protocol. Will charge you for anything and everything. Empty parking lot but if you have a visitor for even ONE HOUR they make them pay $25 despite paying an arm and a leg in rent. AC constantly broken, the main phone number on website, business cards etc. often routed to a call center so you cant even get someone who is actually working at/in the building. 3 stars because the location is good, rooms are spacious and service requests are completed quickly. However, this management company is ridiculously awful. You have to blame those at the top who probably have no idea what is going on in any of their many properties.

Worst management ever! Too expensive. Rats and insects issue. They don’t deliver the service they promise !! AC is hardly active for 2 months . Lifts are not working most of the time . Gym is unhygienic!! Go for it if you want to experience worst service !Recently our friends were trying to move in. This building with so many apartments has only 3 lifts and no service lifts . During the move in move out period they use one of them as service lift .. there is always huge queue and they have one bellman cart for the whole building .. the new receptionist also misbehaves with you !!

Pros: 24hr concierge, has swimming pool and hgym, good balcony views and convenient location for public transport. Also had paid outdoor and indoor parkingCons: Pricey (they will charge wherever they can including after moving out), lots of pest problems with mice and roaches, lots of noise from above and neighbors (walls are porous and easily transmit noise).

Location is the only advantage this apartment has. My personal recommendation to South Asians, especially Indians who go to Northeastern or Harvard would be to find a different place to stay. Going through and fighting that amount of racism is never worth the slight convenience in location.

Its an old building and the flooring is really old. Only few units are renovated.

I have been living at CityView Longwood for two months and I like it very much. I am new in Boston (moved here from Sweden few months ago). After arrival, I searched for a rental apartment in different neighbourhoods and buildings. I can say, CityView Longwood was one of the best apartments among those I visited. The price is reasonable, the location of the building is the best; a safe neighbourhood, proximity to everything, a short walk to my school, T, and grocery store. The apartments are kept very clean and the maintenance service is the best. Olivia, one of the apartment specialists is very kind, thoughtful, and extremely helpful. She is always available to answer my questions on a timely basis. All other staff are also very helpful and quick fix of any issues I’ve reported.Its not a super quiet place to live, but we have to accept that noise is unavoidable in cities. The heating and conditioning (cool/heat) work properly, and the elevators and hallways are clean. Overall, CityView Longwood is a great place to live.

The stay inside the apartments has been splendid. Nice maintenance, responsive help desk (in case of issues). A lovely place to live. Peaceful, Serene and lots of space. Almost everything is at hands reach.Excellent ventilation to all rooms. Friendly concierge, One of the finest societies to live in... safe, secured and full of amenities like swimming pool, gym.

The staff at City View at Longwood have been wonderful. They are very attentive to your needs, respond promptly, keep you informed about any changes, and have your best interest in mind when renting an apartment. I rented my apartment without seeing it as I was moving from another country to Boston, but Lisa and Michael were great- they sent me interactive tours, videos of the apartments and photos to help in the decision making process. Lisa has been a pleasure to work with, she has made this experience easy!! I am looking forward to moving in soon (so cant comment on the building itself!) . I would recommend this place to anyone (based on my interactions with the management staff thus far).

This is the absolute WORST place you can possibly live, not only is the place DISGUSTING, the management is absolutely THE WORST management I’ve ever had to deal with in my life. They don’t do their job, they are never in the office and are not understanding towards any of concerns. Do yourself a favor and rent an apartment with someone else other than this horrific company!!!! Maybe they should get some employees that actually know how to do their job right.

Overall a Great place. The staff are welcoming, helpful, kind and courteous. Convenience is excellent. 5-10 minute Walking distance to area hospitals, colleges and the green line. 1 bedroom is very spacious. A lot of amenities, laundry facilities on site as well as a work out area with everything you need.

This was one of the worst places to live. Bed bugs, mice, elevator broken down and down for renovations, laundromat ruining my clothing or overflowing, and me having to keep convincing management that they have a bed bug problem and a mouse problem. Whatever they did, didn’t work on the mouse and the bed bugs remained until the day I moved out. It was not even on anything we had, it was part of the building. They only good things about this place were a bbq grill, pool and gym.

Worst service I have ever had. The only work of the old man in the leasing office is trying to get rid of any responsibilities he could have. I don’t know why the company pays him for sitting there doing nothing. He never thinks about solutions. All that he could say is it’s none of our issue no matter what you try to say to him.DO REMEMBER TO AVOID THIS PERSON IF YOU HAVE ANY PROBLEMS OR ISSUES!

The worst leasing office I have ever seen. Theyre soooo rude.

The staff at the concierge desk is extremely nice and welcoming. They help out even when they don’t need to. Jerry is the one person who has been very friendly and understanding. He always makes conversations and helps resolve issues As quickly as possible.

I am very satisfied! Lisa, Michael and Olivia were very kind They were willing to answer my questions and help me out with my needs all the time. I really appreciate your kindness, My best wishes for all the team Excellent Client support!!!!

Cityview at Longwood is not a fantastic place to live in.We got there it seemed nice .Living in a place a bit shows you what the place really is.My family had a nasty experience.Mice in our apartment.Very sad.The reaction i got for resolution is unbelievable.No one deserves to be treated like that irrespective of race ,tribe or creed. We also have young children.The review was based on what i saw and staying there for a bit.We moved in August and where out by September.Beware and i must write another review after the experience i had there so people can make informed decisions by themselves.The truth must always be told.Read the lease agreement properly and check reviews on other review sites by other people.This is a learning point for me .Yelp ,Google etc.

I want to share my experience to public.1. I renewed my lease and got a price 350$ higher than the same kind of apartment in the same floor for a 1b1b room. I argued and they said I have already signed the lease. Do not you think this is no sense!2. I am going to move out and go back my home country, when I tell the office that I want to remove my name from the lease, they told me I need to pay 200$ for this and this is a courtesy. I told the manager that in my lease there is no this statement. Then she said that even before this is not written in lease. What???? So I understand that they can add any rules and policies out of the lease.There are so many rooms over-occupied they do not focus.WARNING: DO NOT RENT THIS APARTMENT!!

Cityview is an awesome place to stay. I have been living here for the past three years now. It has an amazing view of the city from the pent house. The concierge are very helpful and leasing office treat us like family. I highly recommend people to visit the apartment and see the view for yourself.

Best apartment around the northeastern. Near the MFA and Fenway park, the stop shop and target is 10mins walk. Comfortable place to live. Convenient parking lot and gym in the apartment. Staffs in here are all kind and willing to help you. All in all, it’s a great place to live!!

Move-out last month. Here are some points:1. Service better than 1 year before, but no good enough;2. No every staff friendly to international student!3. Check the rent price in its website everyday. The sales system may adjust price everyday, so select the lowest one in a week.4. If you have some money in your balance last month, they may find reasons to use your balance&deposit and refund you as less as possible.5. If you want to renew, negotiate for the price and check the similar room online. The renew price may be higher than the price for the new tenant!!! Our new lease change was up 1.4%, and achieved renewal increases were up 4.7%. Quotes from the Q2 2018 Earnings Call of EQR. Read the sentence 3 times before you renew your lease.

I in all my years of living here there is only one driving force holding this place together. Gerry Brandt is the go to person for everything. He is incredibly professional, kind and caring about the tennants as well as the building. He works tirelessly sometimes as long as 13 hes a day to make sure there is concierge at the desk for all our needs.Thanks Gerry for all you do...

Jerry is my favorite worker here at City View!!!! He makes our morning everyday with his warm greeting, and is always helpful when we need him! Great place to live, highly recommend.

The entire Cityview staff has been nothing short of hospitable, kind, accommodating, and helpful! Lisa, Olivia, and Michael are great in the Leasing Office - theyre always willing to answer questions and help when a concern or problem comes up. And Jerry, the concierge, goes above and beyond to get to know the residents and make them feel at home. Weve had multiple friends who comment on how friendly Jerry is when they come to visit - hes been so great to us, and to all of our guests! Were so thankful to have found Cityview, and to have made it our home this past year!

Jerry always helps me when I’m locked out of my apartment even when he’s busy! So thankful for him! Some of the best service I’ve received in city view is from him!

I wouldn’t recommend it to anyone. The staff is very mean. And guess the best part they ask you to leave a good review to treat you well.

The apartment is quite spacey, quite. The staff is really helpful. Also reasonable price.

Moneys worth!! Great location load with facilities like swimming pool, gym, laundry services. Safety is also topnotch!

Maintenance guy Ricardo did a great job in fixing our fridge. Highly satisfied with.

Bedbugs, mice, ticks, an endless amount of loud college students, loud music being blasted from houses nearby, inefficient elevators, and trash chute fires were only some of the fun times we were afforded in this apartment. Location is great, but otherwise I would recommend trying to live pretty much anywhere else.

Gerry is by far one of the best men that i have come across. He is a very nice person and says hello and goodbye each time my friends and i leave the building. He is amazing, he met my family is was the talk of our lunch and how safe they believe i am because of gerry at the front desk. i am going to miss him when i move out. He has a bubbly personality that each person should have and also has everyones best interest in mind. Thank you Gerry and cityview for letting him be apart of this atmosphere!!

I visited a friend there and I couldnt even bare the smell of the building. The elevators are from the 70s and make loud screeching noises as well as get stuck with residents in them. At the moment they only have two elevators for over 200 residents. The health codes are not up to par. The gym, lounge, and dumpsters are literally in inches of each other. It is so unsanitary. Disgusting literally disgusting. I live in a building thats from the 50s in the Fenway area and what an abhorration that this is less than a quarter mile away. Disgusting.

I visited a friend here also. The elevators were so scary. OLD really old. The staff seemed to just not be at tentative to anything. The building is literally a mess! How could you let it get this bad ?

Really good place for stay.Sweet service and laidback community here.

+EXCELLENT LOCATION...well connected with public transport and close to grocery stores and universities...EFFICIENT MAINTENANCE STAFF...will fix almost any problem on the same business day itself...GOOD PUBLIC AMENITIES...laundry machines are great, building contains gym, swimming pool and conference room that can be used...-LIABILITY NIGHTMARE...Occassionally leasing team staff can give you incomplete/contradictory information which may entrap one in significant monetary damages or even credit score degradations.BEDBUG INFESTATIONS despite repetitive treatments spanning over multiple weeks. Consider getting an alternative pest treatment company to deal effectively with pests, or be prepared to have their team regularly visit your apartment (and disrupt your life) via asking you to COMPLY with myriad rules...SUMMARY: CityView at Longwood == potential HELLNortheastern students should look around for alternative accommodation.

Great Concierge staff! Jerry, is extremely helpful and kind.

I have been at city view for a long time an I love living here it is so nice to be around people that care about were they live an every thing is close by just to let you no I have been hear for 36 years

Nice staff and everything, but full of pests. The place is swarming with cockroaches, and the staff doesnt do anything about it, if you decide to live here make sure to pay for pest control to come to your apt, this is what I am doing.

I have a rent with an apartment from EquityApartments. I talked to Michael Baronci. He is more than excellent!! He helped me searching all apartments in Boston that belong to EquityApartments with the date and budget I have. He followed up with me and made an appointment with the real estate agent. He gave me the best customer service I have ever received!When you call EquityApartments ask for Michael Baronci!

One will find almost all northeastern university students, friendly environment and amazing place to live

Zero star is worth giving. May be -1 !Never expect to get your full security deposit back. They are expert at charging extra cleaning and damage charges which is beyond ones imagination. Though grocery stores, university campuses, few good restaurants are nearby, I will never recommend anyone to compromise comfort and stay by choosing City View Apartments. The reception guys are rude and good at making fun and passing on lame comments. I think these people do not like when your friends visit your apartment.The worst ever experience was that my bills were being shown to the new roommate without my permission which made me vacate the place!Dont trust it if you want to save money! Its more of a Hotel and not the Home.

If you want to live terrible and also expensive apartment, this is the place you can choose. Highly recommend!!

Pros: good location, close to work, groceries, many restaurants nearby, close to the T, overall atmosphere may suit college studentsCons:-One or more elevators are often down. Despite what some may say, this is not normal for a building of this age. It is not unusual to wait 5-10 minutes for an elevator during busy times on most days.-Trash chutes are down multiple times during the year. This is especially annoying during winter since you would have to go outside to the back of the building to throw out small bits of trash. From what I gathered, this has a lot to do with residents shoving extra large items and cardboard down the chute. No matter how many emails get sent by management, this seems to be an ongoing issue (i.e. years).-Office staff are mostly helpful, but may occasionally provide misleading information. For example during the recent move out, I received a number of charges, one of which I was told verbally by staff that I would not be charged for (i.e. $200 for 58-day instead of 60-day move out notice, since its close enough to 60 days). My recommendation would be to have written documentation of everything (which I did not have this case).-Concierge staff sometimes inattentive and occasionally unprofessional. They are often browsing the web (e.g. Facebook) while on service (which I can kind of understand). Its just that they also give me the impression that I am interrupting them when I ask for delivered packages. Some other issues, not sure if these are routine issues. 1) Once or twice, I have seen kids who do not live in the building playing in the hallways on different floors, creating quite a bit of noise. 2) While waiting for the elevators one day, I overheard a concierge staff and maintenance staff member making fun of someones parking while both were looking at the buildings security monitors. Not sure who this person is, but overall, I do get the sense over the years that building staff do not keep opinions about residents to themselves. I think this is unprofessional.-Residents smoking. This is annoying. Despite emails sent by the Office, there are still a lot of folks smoking on their balconeys. As a result, I tend to not leave windows or balconey doors open for very long.-Noise. More of an issue for the corner units (my understanding is that you will hear everything in the stairs from footsteps to people talking). I do occasionally hear loud music with a lot of bass past midnight on weekends. Occasionally interferes with sleep.-Bed bugs? There may be an ongoing bed bug infestation. Ive not had bed bugs in my apartment, but there are inspections several times a year (where you would have to move furniture and remove all bedsheets etc). I didnt do this during one of the inspections, and when I came back from work, my beddings and linens were torn. Its also disconcerting to have neighbors knock on your door during the weekend to ask if you also have bed bugs in yoru apartment.Overall: 1-2 stars. Arguably the worst rental experience Ive had (lived in condos and apartments most of my life). Has a bit of a college dorm feel. Many of the tenants are college-aged. Most of the problems I describe should not be routine for most apartments. Good location, but cant recommend based on anything else. For the rent charged, there may be better options in the area. Look around.

At the concierge, there will be a fat, bald white trash middle aged man who seem to think that every man of colour is an illegal immigrant.A warning for Indian students who plan to reside here when you are moving to Boston, FIND A DIFFERENT PLACE. The extremely intrusive staff would make a mess out of your life. You would get to know what racism is. If you have brown skin, you would be treated like an inferior species.

This is a good choice if you want to move a new house.

I hope you like hearing the phrase, Im sorry you feel that way. Theres really nothing we can do about that.I have lived here for 11 months now, and the entire time there has been ridiculous construction going on. Every few weeks Ill get an email letting me know that theyll becoming into my apartment, propping open my door all day (even though I have pets), and doing whatever it is they do. Several times I have come home to my door unlocked, and no note that construction workers have been in there. When I try to follow up I get, What would you like us to do about that now other than apologize?City View does not view the apartment as yours, its theirs, and you are paying a lot of money to hang out there.I can work from home once in awhile for my job, but for the past 11 months I have been unable to because the jack hammering and construction all day long is so loud I cant call in to conference calls (or watch TV or sleep).Moreover the dust from the construction makes it impossible to grow vegetables on your balcony (RIP tomatoes covered in some gray dust from CityView) or keep your windows open on nice days. They even told everyone they have take all furniture and possessions off the balconies for the construction. The doors to the building are propped wide open all day long and this place is in Roxbury Crossing. They frequently turn the water off during the day for the work they are doing.Good luck seeing the value of the amenities they advertise--it took 10 months for the gym to be available (and when it finally opened, it has 3 treadmills, and 3 ellipticals, and 1 pull up station--it doesnt even have any weights, let alone weight machines. The ellipticals are really weird, too--very small stride. Youd have complete privacy down there because almost no one used the gym because its not functional.)And this is just the construction. There are no dishwasher disposals, my oven was full of mice and poop and they asked if I was comfortable continuing to cook on it! (They replaced it quickly to their credit), the garbase disposals close after 3pm. Even without the construction, its just ok.The location is nice and the apartments are in general spacious, but this has been a bad living experience. I really enjoy peace, quiet, and privacy, and this is not a place you will experience those things.

The good thing is only the location of the building but laundry room is terrible most of the washing machine is not working, wasting your money and time in the laundry & the air conditioning is not started yet since most of the buildings in the same area has started the air conditioning, I will move to a better place once i complete my lease.

Nice apartment and good management.

Great place for students in the area to live in.

Gooood man❤️❤️❤️❤️❤️A building close to the childrens hospital and better than Jerry❤️❤️❤️❤️

Secure apartments... Nice locality

The reception guys are rude and unhelpful, especially more so towards Asians.

Good

City view at longwood

Very Bad

To put it simply, dont choose here. I moved out soon after I lived. I have not one of the worst rental experiences in the United States. If you want to experience the real version of others are hell, you can try it.

One thing Zain is close to Boston Childrens Hospital but is bad and I would not recommend it

Good