I went to one counselor the first week; she was very nice and professional but no experience. Then they placed me with a second counselor the next week and she was wonderful and I find out before my next appointment that both counselors have left the facility and no longer is working there. I was told by the office manager that my insurance would fully cover my visits and I would not have any copay. Then to my surprise, I was charged $100; $50/visit and when I questioned it, I was told by the office manager that I signed on my intake papers that if there was a charge that it would be charged to my credit card that they had on file. First of all, I don’t mind to pay the copay but when I was told that it was ALL covered by my insurance I expect not to be charged! Very unprofessional and I would not recommend this place unless you are really young and you do not need an experienced counselor. This place would be good for someone that is just starting counseling but for older people, by the way, not old, you need to find another place and you need to make sure as to what they are going to charge you credit card that they require to be placed on file. I would have appreciated being told that my card was going to be charged $100 instead of surprising me after being told all was covered! Not good business in my opinion!

Outstanding professionals, they do really care about their clients.

I love Sunshine Counseling Center. My daughter has been attending therapy for several months with Ms. Diana. She has such a wonderful rapport with her clients and families. Ms. Diana is such a soft spoken person who really enjoys what she does. The location of the office is great for people who live in Bonita, Estero, Fort Myers. Ms. Diana is always willing to communicate with the parent via phone or email regarding sessions. Ms. Diana is very flexible and we never have an issue getting an appointment with her. I can honestly say that my daughter has improved since attending and I can see a difference. We are so greatful for Ms. Diana. The other staff is very friendly also. The office is clean and well maintained. They have a waiting room for parents which plays very soft music and is a relaxing room.