Bo
Bonham Chrysler Dodge Jeep Ram Service & Parts
2122 N Center St, Bonham, TX 75418, United States
Comments
Ru
Review №1

Very pleased! My salesman is Boyd and he was EXTREMELY patient with me. I was a Chevy guy and had no idea about all the options available on the Dodge. He walked me through all of the options answering my numerous questions. He is very knowledgeable and willing to spend all the time needed to make me feel at ease.In addition, the General Sales Manager came in on my first visit and my last visit taking time to greet me and discuss my situation. He is very friendly and a people person.Overall, I have been extremely pleased with my buying experience and look forward to my specially ordered pickup arriving.

Je
Review №2

Juan Soto, and David Fowler were awesome!! I would recommend anyone who needs a vehicle to go see the Chrysler Dodge house in Bohnam, Tx. I am so happy with my car and everyone there was so informative. They work together as a team. Cause we all know there is no I in team. Team work mes the dream work. And they made my dreams come true. Thank u so much guys. I will be a forever customer. The finance guys are amazing as well!! 👌💯💪

Ab
Review №3

Steve Keys went above and beyond in helping us find the perfect car. He was honest and treated us with respect. If you come here to get a car, ask for Steve!

Gu
Review №4

Great place to do business. I went to several jeep dealers before I found this place. Customer service is important to me and I traveled a little over an hour just because of the great customer service. Dallas jeep dealers failed to provide anything close to the customer service of Bonham.

ma
Review №5

Just doing some work there, but everyone is friendly and helpful

Ri
Review №6

Good service good salesman just didnt get to buy the vehicle

ch
Review №7

Everyone was lovely. It only took a couple of hours to go through the process and take the car home.

An
Review №8

Well I only went to this dealership bc they advertised that there would be no down payment, lenders to work with every credit type, no payments for 90 days. All you needed was a voucher an NHS appointment. None of that happened. It was like a normal day and I was turned down. 3 hours at the dealership, all to feel like there were no incentives at all. I was told to ask for the incentive team and all they did was just send a salesperson my way. He was very courteous and professional but again, it was not like anything special was going on. I shouldve known it was just a lie to get ppl in there. I was even asked for a down payment on a diff car I didnt even want and it was just a waste of time.

da
Review №9

Great people to deal with. Truly enjoyed doing business with this group. I would recommend before buying go see these guys. You wont be disappointed.

Ga
Review №10

Got the car and was told the windshield was to be changed out. Brought the car in, from Dallas and was told the windshield wasnt ordered. This was not the fault of the dealership, this was a mix up with the subcontractor. The service, sales and financing department were outstanding.

Lu
Review №11

My husband has fair credit a really good job along with some inside information about this dealership. The owner has too many 2019 trucks and really wants them sold. Having said that the awful salesman would not allow us to buy one because of 2020 is a better deal, this is the ridiculous deal they offered. ( 45000.00 2019 fiat worth no more than 27000.00) we left and one hour and 15 minutes later purchased a very very nice car with low payments and full warrant! DONT WAIST YOUR TIME HERE

Ch
Review №12

I was pleased with the speed with which they repaired my window switch. At first, I was extremely upset that the extended warranty I purchased was not going to work the way I had been led to believe. After talking with Mike House in Finance, he corrected the issue!😁👍 I am extremely grateful! He didnt have to do that, but he is committed to excellent customer service and he delivered!!!

Br
Review №13

Worst service department ever been to in my life.

Ba
Review №14

Service department needs lots of training before ever doing work on vehicles

Ex
Review №15

We had such a good experience we brought our son back to buy him a car. Very professional and nice people. I highly recommend buying a Vehical for here.

Si
Review №16

I liked working with Kelli. She was warm and friendly. We were afraid we couldnt get a new vehicle. Ours was in such bad shape. They made it so easy and made us feel like a million dollars. It was a great feeling!!! Thanks, Kelli

He
Review №17

Friendly smiles with Colton

Mi
Review №18

We had a wonderful experience buying our truck. It’s not usually pleasant sitting and waiting for the paperwork and everything to go through but this instance it was! Kelli Nichols made sure we were comfortable the entire time. She went out of her way to make sure both of our girls were entertained and comfortable. She has our business!

Ge
Review №19

Tyler Dotson at Bonham Chrysler is the BEST! He was such a pleasure to do business with. He was patient, took his time to answer all questions that I had. I would recommend Tyler to anyone that is seeking to purchase a new and/or used vehicle. Tyler...thank you for all of your help. I love my new vehicle! G. Russell (I rate Tyler a 100 out of a 100) ;)

di
Review №20

I have purchased two vehicles from this location now. Each time has been amazing. This last purchase was by far the easiest car purchase I have ever experienced. They even went the extra mile to go get a vehicle that was located out of state just because I was being picky about the color. I couldnt believe the level my salesmen Ron Fife went to, so I was a happy customer. If you are looking for an easy no pressure way to buy a vehicle this is your place.

Ch
Review №21

Awesome experience. Kelli was great and a lot of fun to work with! Most enjoyable buying ever!! I would definitely see her again & but from Bonham Chrysler!

Ma
Review №22

Best Chrysler Jeep dealer in North Texas. Friendly, helpful, nice people. Cant beatem.

Me
Review №23

I came to Bonham Chrysler to trade in my car for and new one and worked with Taylor Fuller, he was so patient and listened to what I was looking for! The process was so easy and I was so pleased with my new car. If your looking to trade in or buy a new car I highly recommend Bonham Chrysler and Taylor Fuller!

St
Review №24

Car buying usually cannot be described as a pleasant experience, but that is exactly what it was. Our sales lady Kim was very easy to deal with and was straightforward & wasnt pushy. She answered our questions & found us a vehicle that fit our needs & our budget.

Ma
Review №25

Brandon woodall is the best car salesman ever. He is always willing to help and explain something if you ask. He has sold me several cars over the years I always recommend him

Ta
Review №26

Kelli was so amazing to work with. Funny and loved to tell stories. I actually had the best time doing something I came in all stressed over.So excited to buy my next car from her!!

ma
Review №27

Love their service dept. Like they were waiting for me to come. So quick. He had almost all my onfo before i got done telling him what i needed done. Plus fresh popcorn in waiting room. Lol

ni
Review №28

Great place to go to find a car

Mi
Review №29

I had the best experience possible. Karen was helpful and I got a car that I have already put 500 miles on and its still running great. I drove over 40 miles just to buy a car from them and would do it again. Thanks for the great running car and the wonderful treatment.

Br
Review №30

We were looking for a vehicle they wanted way too much down and way too much for a vehicle per month they will try to screw you over if you do not know enough about vehicles they will try to take advantage of you if you do not read the fine print they will try to take advantage of you not only did they blow my phone up every day when I was looking for a vehicle and they kept promising that they could get me in one the process buying a vehicle through them takes forever I want bought one from there however I will never do it again it was about 6 to 8 hours before I finally left with a vehicle and this was over a two-day span the place is a joke and I do not recommend anyone buying nor letting anyone work on a vehicle out there for them the only thing I can say that they are good at is detailing vehicles although it cost $100

Ka
Review №31

I have previously owned two Dodge pickups and been happy with their performance. I was looking for a car that was automatic and easy to drive as I had a near fatal accident a few months ago and now have some disabilities that prevent me from driving a manual transmission truck. I had been looking at the Chrysler 200 on the web and went to try the car out at Bonham Chrysler. Guy Smith, the car salesman, seemed genuinely interesting in helping me find the right vehicle that would best serve my needs. It is push button start and gears change with the turn of a knob. It has many safety features that I knew would make me more comfortable as I was about to start driving a few months after the accident. He was very low pressure and never triggered my usual car buying anxiety. The process of trying out this lovely car and purchasing it from Mr Smith was most likely my best car buying experience of my 66 years. The normally dreadful finance department experience was also relaxed and easy. I would not only recommend this car, but also this dealership and this salesman to anyone in the market for a car.

Vi
Review №32

Salespeople and staff were very helpful in our purchase of a new Jeep Wrangler. My wife and I needed to buy a new Jeep and have it shipped to the USVI so we needed a lot of help with financing details. The folks at Bonham Chrysler got it done. My wife and I could not be happier with our purchase and the customer service we received.

To
Review №33

Great place. We drove from Austin to purchase a vehicle. They were upfront about everything with the vehicle. I trusted the salesman from the start. I would recommend this dealership to all my friends.One feedback item is that I didnt know about a $299 anti theft program before making the drive to the dealership. That is partially my fault for not asking what fees they have.

Te
Review №34

Love Bonham Chrysler!! Kevin Ketner is the best. We needed a good, safe and affordable car for my daughter , a college student. Bonham Chrysler delivered. Best car buying experience I have ever had. I will be purchasing my future cars here. The service was top notch.

Li
Review №35

I’ve bought every car I’ve ever owned from Bonham Chrysler and have no complaints about sales....but the service department is another story. I have a recall on my Jeep that I’ve been trying to get them to fix for over a year. Warranty work that needed done I had to pay to get done elsewhere because these people won’t even talk to me. One guy asked me if I had a husband he could speak to. So after not making an appointment for me, they make one for my husband. Except they call the morning of and say the loaner car I was promised was never returned so they cancelled and said they’d call me back which they didn’t. So my husband has called back multiple times and has been told that Kyle, the dude who cancelled on me in the first place, would call him back, but he never does. All the work I’ve ever tried to get done on previous cars was a hassle too. Just do yourself a favor and avoid this place. I won’t even be buying cars here anymore just because I don’t want to deal with the rude, sexist jerks in the service center.

Ka
Review №36

Service center guys are very helpful, friendly and personable. Had to go in for a recall and they were quick to look it up and discovered two more recalls for the car, so glad they found it and were helpful to get me an appt to drop my car off for all recalls to be done. Thanks guys

Br
Review №37

I gave an impossible task, no other dealership would even take a look at it for me. Not only did Chris Bryant and team take the challenge, they exceeded far beyond my expectations. These folks are a class act and have forever earned my business! My experience was fast, friendly, and very personalized. I would recommend to anyone. If you have an impossible feat and you think you are out of options. Go see Chris Magic Man Bryant!

Da
Review №38

I came in on a used vehicle and got a vip treatment. I never saw so many people go out of their way to works with someone. Whether new or used, you get treated really good. I do a lot of volunteer work with animals and Kelli helped me find the right one for what I wanted and needed. I was so happy! Thank you Kelli and Bonham Chrysler!!!!!!!!

GR
Review №39

Sales staff worked hard to make sure I was happy and informed. Got a good car at a great price. Will go back when I need another car.

ch
Review №40

Dennis Stewart is my go-to for anything. You wont find a better man with outstanding customer service. I would recommend Dennis to any customer looking to get a great deal on a new or used vehicle!

Te
Review №41

Service was great. Such nice people

Ju
Review №42

Best Dealership EVER! these guys have it right. Great deals, no hassle, excellent customer service, friendly staff. If you are shopping around, drop the other guys. Its worth the drive.

Te
Review №43

I just recently purchased my 4th vehicle from Bonham Chrysler. The folks at Bonham Chrysler have always treated me so well, I had to give them a chance every time Im looking for a vehicle. The have the lowest prices, are willing to negotiate and have helped me even when my credit was bruised.Now I am driving a 2016 Jeep Cherokee. The online reviews of this SUV are good so hopefully, I will not have any issues but either way, the customer service at Bonham Chrysler is so good I have no worries. A+ sales team and A+ service team!!!

Ca
Review №44

Chuck Galloway & crew took care of us. We felt at ease & not under any pressure. I told them my expectations & they delivered without trying to take us on a different path. Thanks Team!

Da
Review №45

Go see Kyle in service. Great advisor and great staff. Best place in Bonham to have your vehicle serviced or repaired. Great deals on new and used vehicles also.

Ta
Review №46

Greeted very professionally and in timely manner. The employees here at Bonham Chrysler Dodge go over and beyond to make ur visit pleasant and get u in and out quickly. Thank you Bonham Chrysler Dodge for hiring such outstanding employees. Hope you treat them well!!!

Ro
Review №47

Thank you Winter, for a straight forward price. You went above and beyond expectations. Thank you for running out on the lot to confirm my questions about the Jeep I was shopping. I will be referring anyone looking, to you.

pe
Review №48

Had a complimentary oil change, they didnt check tire pressure. Other than that they were Great! always the nicest & friendly EMPLOYEES Ive every been with.

Je
Review №49

I bought two vehicles about a year ago! I thought I was buying reliable vehicles. Ive already put 400.00 in the car and its breaking again. Im disabled and they want 160.00 just to diagnose the problem. The truck is sitting in my driveway broken. Do not trust them when they say that all their vehicles are inspected.

Ti
Review №50

Great people. Great service

Ta
Review №51

I would recommend Jeremy Kaminski because he showed me what true Salesmanship was, he truly works hard to see that you receive the best experience and he will do whatever it takes to find what you want so when you leave you will be happy and come back for future purchases.

Ha
Review №52

I COULD NOT BE HAPPIER! George made it possible to own my dream car. (And I mean my DREAM CAR) Seriously the best car experience I have ever had. I am ecstatic with my Alfa Romeo Giulia Quadrifoglio. Thank you George and Bonham!!!!!!

Je
Review №53

2nd purchase from Bonham Chrysler. Couldnt be happier. Service dept could be a little faster, but, even so, not unreasonably slow and they are thorough. Would rate that area at a 4.5. My Thanks to everyone there.

Je
Review №54

If you are looking for a great deal and a friendly place go see Jason Grintz at Bonham Chrysler. Jason thank you so much for all your help.

JO
Review №55

Thank you to Jason Grintz for helping me get into a New Jeep Cherokee!!! He was very patient and and answered all my questions. Bonham Chrysler is Amazing!

Ja
Review №56

Best place to have my Jeep serviced! They do an excellent job!

Ma
Review №57

After posting my last review I had an experience that I hope you (the reader) will never have to suffer. I was lied to by staff about my drive shaft. They claimed that it had been removed for replacement when it had not been. Now I no longer trust them. Beware

Ki
Review №58

Love them!!!! Great Service

Cr
Review №59

Vic De Matos was very helpful on the phone in regards to the best vehicle for me to purchase.

Jo
Review №60

Thanks for letting us waste two hours driving and not holding the vehicle as you said. Then laughing about it! 👎

Mi
Review №61

Price was great... Salesman was professional and not pushy. Great car buying experience.

Mi
Review №62

Drove from Tulsa to buy a truck but the truck clearly had a door repainted and decided not to buy. I could easily see the paint was different and they tried really hard to convince me it wasnt repainted LOL! Another thing is their detail shop is a joke, I couldnt believe they had a half day to clean the 1 year old truck and the inside was filthy when I got there. The salesman was nice but looked like he slept in the clothes he was wearing, very unprofessional, but I guess small town dealerships that dont have competition think they can operate like this. Internet sales will crush these business models if they dont adjust, good ole boy networks die out. I took a short drive to Whitesboro and found a extremely clean truck at Holiday Chevrolet.

Jo
Review №63

Joanna Ingram and David Held were very helpful and got me a great deal that I was more than satisfied with!

Ja
Review №64

Kim did an excellent job helping me get my first car!

Da
Review №65

Excellent. Friendly courteous people, a great deal on a vehicle with no pressure.

Ro
Review №66

Very large selection and pretty good prices

Th
Review №67

They offer Tint and TOFF Bedliners here. Top Notch Service Advisors and Technicians.

Je
Review №68

Have purchased 2 vehicles here and they always take care of us. I plan on trading mine in and getting a new one within the next 2 or 3 months.

Ch
Review №69

This dealership has the best prices in the area, if you have any trouble at all contact the GM Mr. Ketner he is very easy to talk to and will ensure you have a great experience.

Fi
Review №70

I dont see how this place has any good reviews. Ive contacted this place on numerous occasions trying to find out about a chrysler 300 I was very much interested in. No one has yet to text, email or call me back concerning the deal. Terrible communication from this place and even worse customer service. I was truly hoping they were different.

Ch
Review №71

Kelli Nichols has been very helpful in my ongoing search for a new vehicle.

Er
Review №72

George Hiatte was a great salesman who went the extra mile to get me a very good deal! I will definitely go back to Bonham Chrysler in the future for the vehicle needs of my family!

De
Review №73

Brent Millett did a good job selling me my new 2018 Ram 2500.

Je
Review №74

Jacob was super nice and hopefully they can find what I want.

DR
Review №75

Fixed my Jeep. Nice customer service area. Free water and popcorn. Mmm

Gr
Review №76

Great folks that will pull all the stops to get you the best deal possible.

Da
Review №77

Very good service and unbeatable price.

JO
Review №78

Great prices with huge selection of new and pre owned vehicles!

Go
Review №79

Dont know much, but I know the people were very cordial.

Jo
Review №80

Bonham Chrysler and Jason Grintz took great care of me with my new Dodge Diesel Purchase !!

Re
Review №81

Great customer service! Went above and beyond to help us make the deal!

be
Review №82

I felt with the service center. So I can only speak from my experience there and let me tell you. I get you may not like a customer but oh my gosh learn to properly mute your self so I cant hear your BS crap talking from this end.Couldnt provide definite ETA on repairs and took for ever to get my truck fixed. Eventually once it was fixed it was done right. How ever it would have been nice if they would have made mention that I had a bad blinker buld. I dont care that they didnt fix it but Id rather not wait until I got pulled over for it the next time. Over all it wasnt entirely a crappie experience because my truck IS in fact running. But things here and there gotta change.

Ta
Review №83

Great sales department..Thank you Terra and Brent for the awesome buying experience.

Da
Review №84

Kelli was pleasant and easy to deal with, upfront about the status of the vehicle we purchased, and the pricing was good.

Jo
Review №85

Great service at a reasonable price!

Ch
Review №86

This dealership does nothing they say they will. They wrote down that they would replace the brakes on a used car I was buying, but they only replaced the rear. The air filter was caked over and dirty when the car was delivered, nothing had apparently been checked out. I had to spend $1000. on the car within the first month on several things plus the air bag which was not under the faux warranty they sold me. I will never go there again. Go there at your own risk.

le
Review №87

I think customer service could be better and check engine light came on same day i bought. Looks like im starting off not good. Lesson learned.

He
Review №88

Very pleased with our experience, best car buying experience we have had!

Ca
Review №89

Not good,person was not interested in knowing what my problem was, too busy chipping floor material in service bay,was mostly concerned about what his mech schedule was. second time I have dealt with Bonham Chrysless, will not be back, half star.

De
Review №90

My salesman Jason Glintz ,was like meeting an old friend again. I left in my new chrysler 300 feeling good. I have purchased many vehicles over the yrs and have left at times with a bad taste in my mouth. For not only the salesman but with the dealership its self. I am the 4th member of my family to purchase a vehicle in the past two weeks from your dealership ; Not one of us left unsatisfied including my son and I who drove from the Houston / Victoria area . I will recommend not only your dealership but my salesman Jason Glintz to family and friends. Thank you to the finance dept. for making the final steps of my purchase easy. Ocie Garza

Ke
Review №91

They really tried hard to get me in the truck I wanted just looking for a unicorn I cant have. Try them though

Fo
Review №92

Made initial contact June 18 regarding a 1996 jeep. Continued off and on contacts thru June 25 verbal and email. Request for follow up info not returned. Expected (assured) follow up calls not retuned.

so
Review №93

You spend a whole day purchasing a vehicle...and for servicing, they take their sweet time.

sa
Review №94

They made me feel so good to have come all the way from Dallas with all smiles and great services all around.

Cl
Review №95

The team at Bonham Chrysler was great to work with. Salesman George Hiatt and finance JD. I purchased a slightly used Jeep Compass from them after finding the listing on Ebay. Every aspect of the transaction was absolutely flawless. They were very thourough with identity verification and protection. The vehicle was exactly as described. The process was very easy. I will definately check with these guys next time Im looking for a vehicle. This was definately the best experience I have ever had purchasing a vehicle.

Ed
Review №96

3rd vehicle from Bonham Chrysler Jeep Dodge. Always a great experience!

De
Review №97

Brett and Jason are amazing .. the whole team are great.

Ir
Review №98

Took care of us the same day we had a battery issue. Staff was very accommodating.

Wa
Review №99

Dont tell the truth

Ma
Review №100

Got a great deal on a New 2018 Dodge Ram

Information
100 Comments
Rating
  • Address:2122 N Center St, Bonham, TX 75418, United States
  • Site:https://www.bonhamchrysler.com/service-department/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
  • Phone:+1 903-449-4774
Categories
  • Auto tune up service
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:8:30am–7pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–7pm
  • Thursday:Closed
  • Friday:8:30am–7pm
  • Saturday:8:30am–7pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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