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Fresh Thyme Distribution Center
570 W N, Frontage Rd, Bolingbrook, IL 60440, United States
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io
Review №1

Very nice guys and very friendly.... You feel not .. Late for appointments the Guys are very nice.... Also you can stay in the parking... Because the gates open... Anyway if you come in you can stay overnight...

Ch
Review №2

They were stop 2 of 3 unloaded everything in my trailer instead of just their 3 skids and stole fresh beef from my third stop who then rejected it for shortage and tampering I hope they have a good lawyer theyre going to need one

An
Review №3

The people at the when do who text you in a very rude and ignorant and taking forever to load a truck

Lo
Review №4

Super warehouse that receives fresh produce!! Always greeted with a friendly hello and out again in a flash!

Za
Review №5

Easy backup nice and clean location. About 3:30 to unload.

Ca
Review №6

Same for 30 years good selection of things

Te
Review №7

4.5 hours ot unload 1/3 trailer, empty in an hour but counting the product forever AVOID

ja
Review №8

Overnight parking available in gate and I saw trucks parked on the road out front. Checked in at 430am was gone by 630am. Great service.

Na
Review №9

Not bad place to deliver, it took them 2HRS to unload. Friendly staff, There are few steps you need to follow in order to go in and out fast:1. You need to sign in with the lumper company right away. (They will give you a door and once unloaded will call you with the amount to pay)2. You need to check in at the window first and than to sign in with the lumper company.3. Make sure you park your truck before going into the office- very busy place even on the weekend.4. The Reciving office is all around the building at the end. (See pictures below -blue dot is where you need to get)**No overnight parking**Good luck!

Br
Review №10

Fast delivery no issues

Bu
Review №11

So Ill be completely fair and honest:I was a driver at this acct thru JB Hunt for a few months and I have to say, besides the scheduling (They worked hard to bend on this issue), this is one of the most solid trucking jobs Ive ever worked at. Zach and the gang are always tryna make sure I made the most and stayed working. Sometimes I felt bad for not being able to meet the demand. They are down to earth, goofy and professional when its time. Nothing I asked for was too much or denied. Trucks were decent or better and they always made sure to make repairs as short as possible and complete. I dont care for the DC thats why its 4 stars instead of 5. I will miss these guys as I move onto other JB hunt affairs in AZ. If you read this and are looking for solid work and are a solid, SAFETY driven worker, Ask for Zach. Hell hook you up. You wont regret it. My checks were never bad and they always tried to maximize my clock for better pay. Even if slow, off acct work still pays well. This isnt a position for super truckers who cut corners. Follow the rules and expectations and you will fit in perfectly here.RONNIE.

Ke
Review №12

Good place for a nap.

Ma
Review №13

Very nice people

Jo
Review №14

My appt was for 8am, checked in at 430am. I had 19 pallets unloaded and received my bills at 530am!! 4 stars due to rude receiving person who answered the phone.

tr
Review №15

Great! They had products that I searched everywhere for and couldnt find. Thought they were a little pricey I was happy to be able to get what I wanted in hand. Definitely worth the few extra coin! They were friendly as well.

Fr
Review №16

Had an 8am apt with 5 pallets. Finally got a door at 9am. Its after 11am and Im still waiting for my paperwork. I am going to avoid this place like the plague henceforth.

El
Review №17

Recieving is a bit rude or maybe they just haven’t had coffee yet but either way RUDE!!

Ni
Review №18

Super nice people decent unload time, but a pain to get in there if ya dont know what youre doing😎 no overnight parking available

Th
Review №19

If your coming to unload dont expect to get a door at your appointment time. And expect to burn out your clock while sitting there even after your unloaded.

Ka
Review №20

Never be late. We had a break down and broker failed to tell us there would beba $500 fine. This has to be paid before they will give you a door. Other than that a good place has night parking

Da
Review №21

In and out pretty quick good place

Yu
Review №22

Nice people. Appointment is at 10am checked in at 4:30 and they give me dock start unloading. Missing appointment is an issue they charge you $250-$500 for late appointment and rescheduleNo overnight parking but can park on other side of building

Fa
Review №23

Delivered first time over here. I thought they will take long time because I had mixed produce of different kinds. But they unloaded me quickly. In n out in 2 hours. Got clear bill of ladings without any delays.

Jo
Review №24

Very clean facility. Strict on taking temp of visitors and wearing masks

TR
Review №25

Friendly staff. However, they take FOREVER to unload! I got here at 8am(my apt time was 10am). They put me to a door at 11am. I didnt unloaded til 5pm. So be prepared to take a very long nap while getting unloaded. They will wake you up when theyre done which is convenient.

Au
Review №26

They are making fun of drivers. Lumper guys and receiving office are not communicating... one guy said go to your truck other come back to office... multiple times. Paying restacking fee with check seems to be something new and rare for them... hope not to come back here

Ma
Review №27

Unloaded quickly but waited for paperwork for a very long time.

Lj
Review №28

They work from 4AM to 11AM. They are strictly by appt. You will need appt PO number. If you late more than 1 hour they charge $250 and if you later than 11 they will charge $500. They unload fast but for paperwork they will keep you close to the 2 hours from your appt. the guys working there could be more friendly

Ke
Review №29

Apparently by appt only. Charged $250 late fee for Saturday a.m. delivery. Receiving dock somewhat slow. But does have parking. Have been parked here all nite, and no one bothered me.

de
Review №30

Big parking lot,app was at 10 am, arived at 9 am and was empty at 11 am,not so bad for a full trailer👍👍👍

De
Review №31

OTR. 8am delivery. Came 10pm night before, sign said no overnight parking but didn’t have a problem parking at the back across receiving door. Got a door at 6am, empty with papers at 8am. Nice

An
Review №32

Bad place. Truckers dont go there! You will loose your hours, and will not be compensated for that. Submitted BOL for detention with in and out times to the broker, got denied, because Fresh Thyme emailed screenshot and it was showing completely different hours now. Then submitted ELD/GPS history with the map, engine status and hours to proof that driver been there, but after 2 weeks of waiting got denied again

Ro
Review №33

Great place to work with good pay

An
Review №34

0430 appt, mixed vegg load 3 hrs.Check in by door 53Overnight parking

Ma
Review №35

Floor loaded 40 foot shipping container and they had me out in a hour and half

Ke
Review №36

I work there. I love this job!!! The staff and management are great people. Couldnt ask for a better job.

An
Review №37

Great folks,wish we still went there.Now they get their sugar in bags,instead of bulk tanks.That is very labor intensive. I think they will regret that decision. Hope to see them again. We were proud to deliver there.

An
Review №38

Pretty quick offload but they sure dont open at 4am like the sign says! I waited with 4 other driver until someone showed at 430. They penalize drivers heavily for not being on time but are not open themselves on time.

Lu
Review №39

Have been trying to schedule an appointment to deliver pallets of waterYou can only schedule a delivery appointment onlineNobody from the clerks to the manager are willing to helpkeep transferring calls from one to another and provide you with disconnected ph#sJust talked to the manager over there who is probably worse than who works in his department. Manager is Anthony aka either TC or TJGood luck dealing with these people

i9
Review №40

5 hours and counting. Got here at 0450 for a 0500. Not to mention they havent been in the trailer since 0630. Avoid.

Ti
Review №41

Average grocery warehouse.They charge $250 for 1 hour late and $500 if you arrive afternoon, or no show@Lumpers are expensive ($100 for staight pull).No overnight parking, but big parking area.

De
Review №42

I failed to ask about paperwork procedures. All I knew was I could not get paperwork from inside and someone was to bring paperwork to me out side. So after u pulled out the door and parked my paperwork didnt show up for 9 1/2 hours....

Ha
Review №43

Easy and fast good people

Gu
Review №44

Get ready to spend here all day, 5 hours waiting and counting, came here one hour before the appointment.

Ra
Review №45

Great service great people

Kr
Review №46

Curley hair ginger guy behind the window is rude and unprofessional. They take extremely long time to unload. If you are more then 60 minutes late the company charges a 250 dollar fee. On the other hand when they hold you at the dock for over 5 hours they will try not to pay the detention fee owed to the truck. Shippers and receivers like thisis the reason why there is a driver shortage in this industry. Nobody wants be away from home and their family tobe treated like dirt, and fresh thyme will do that

t
Review №47

I love this store amazing great quality of items everything organic cant beat it

El
Review №48

Go through gate and park in back. Place is pretty dark but u can park there overnight and after you deliver. Got a door right away at 0430. Unloaded by 0630. No fee for rescheduling because u can’t do 811 miles in one day

Au
Review №49

8am apt checked in at 4:30 got a dock right away 6am on my way easy to back in

E
Review №50

Don’t deliver there. If you are 1 hr late pay 250 fee. I had one stop before and they take forever to unload been more than 4 hours not loaded yet.

Mi
Review №51

Nice ppl overnight parking

ME
Review №52

Friendly smiles up front but the Worst receiver I have ever been to since Kroger in Toleson AZ! Over charging for lumper. Asking for payment before paperwork and turning around and rejecting a quality load with un-qualified fruit inspectors. It took 2 hours to unload another 2 hours to decide to reject an entire load without inspecting the entire load. Another hour to get paper work. The broker sends me down the street to a fellow receiver /customer of this place to take the rejected fruit and reload me with half of a trailer of different product to come back the same day. Only to go through the entire check in / lumper and wait process all over again. I’ve been here since 5 am between coming here on time for a 6 am appointment, leaving and coming back I’ve been here 8 hours. I’m still here waiting Fresh Thyme. Really needs to get they’re act together. I will be rejecting any brokered loads to this place in the future. So I’ve lost 300.00 just in pay alone. It’s time for O/O’s, Company Drivers, Carriers, Dispatchers and yes BROKERS. To stop doing business with these types of places and to start reporting them and writing on google to warn others of the below par work standards.

Ar
Review №53

Could not break a half palet for over 2 hours now! Wowww

de
Review №54

Don’t deliver here. If you are 1 hr late pay 250 fee. I had one stop before getting here. Made it 5 minutes late and was charged late fee. Very rude lady that works at desk. Very expensive lumper fees.

Ef
Review №55

Receiving staff is very rude and unprofessional. The lady at the receiving window is something else “She is racist and very rude”. Hope this review is helpful for some other drivers.

aw
Review №56

Received Dock Door when I checked in and Unloaded 6 pallets immediately but still took 5 1/2 hours before I received a phone call to pick up my BOLS/Paperwork.

De
Review №57

Receiver unprofessional. worst place to deliver they Stoll the drivers load locks. then wanted to fight him when he asked for them back

kr
Review №58

Greet Service, in and out in 1.25 hr. Fast

As
Review №59

Smn tried to deliver early than appnt? Is possible to reschedule appt time?

ha
Review №60

Opens at 0430-1100strict appt its 0435 and novody is in the office yet

Se
Review №61

Overnight parking. Fast unloading.

Kr
Review №62

3.5 hrs to unload. 220 lumper fee. Enter from the culdasak and what ever you do dont be late. Could cost you as much as 500 dollars. Parking over night ok on back of bldg

ry
Review №63

Good staging area. They unloaded in prompt manner.

Al
Review №64

Took 1hr and 30 min to get empty.. strictly by appt!!!

Ai
Review №65

Fast no lumper.

Ti
Review №66

Lady at this place is very kind now days appreciated thank you

Ro
Review №67

In and out times for fair. And they allow overnight parking

Sk
Review №68

Drivers - Stay Away.6 hours delivery. $250 Charge for 1 hour delay

Va
Review №69

AVOID THIS HOLE!!!! SLOW AND LUNCH EVERYTIME!! 0 STARS.

Al
Review №70

First time here. Unloading time 1.5 h. Potato.

Iu
Review №71

1:45 unloading time.

Jo
Review №72

This place sucks they keep your load locks if u dont pay attention

La
Review №73

Very efficient

Ja
Review №74

Quick unload 10 minutes only1 hours for paperwork

Ab
Review №75

I give the 5 stars,the check lady is nice...

IA
Review №76

Poor workers, bad shipping management. They loaded the truck and went on lunch. So I have to wait an hour for them to come back and give me the ppw.

Sa
Review №77

I will never go to this place ever again because it took me five hours and 30 minutes !!!!

ni
Review №78

Regret that I have to give them a star in on order to post it, the check in people are superunfriendly, rude,unprofessional, just AVOID IT if possible...very negative experience overall!!!😐

To
Review №79

Despite the other reviews this place rocks, I checked in 45 minutes early, I was unloaded and I was gone before my appointment time. They Rock !!!!

Ga
Review №80

Unloaded 15 minutes you have to wait 2 hours to call you ready to go

Br
Review №81

Slow service for otr drivers. Local drivers seem to be priority. No signage in the front of the building for directing recieving or shipping traffic.

Ma
Review №82

MAKE SURE DRIVERS!!Get a confirmation delivery number with a 101, or 102 in it, and a phone number for receiving before you go into this place or they will not take you. No overnight parking.

Nu
Review №83

Very nice guys

Ri
Review №84

What a joke, just lazy dock workers, avoid.

Je
Review №85

Very bad people they just make you burn time, and they always going to charge you something extra, always no matter how tidy your load is

Se
Review №86

Appointment 06:00 in a dock 05:30 out 06:30

Lu
Review №87

Unload slow

Je
Review №88

Not a good place no attention and the guys is got a bad attitude an very bad service

io
Review №89

My appointment was for 8 AM ,checked in at 5am,got a door at 7,and in 30 minutes I was empty

Ku
Review №90

Rude employee

Ro
Review №91

They open at 4 am but once you get to them they unload you right away

Iv
Review №92

1st time here for delivery, appoitment was at 5am, checked in at 5am, ready at 6.30am

Al
Review №93

Dont be late i paid $250

Ba
Review №94

Overnight parking , quick unload

Ra
Review №95

I work here

EZ
Review №96

If you are here on time, nothing to worry about,

An
Review №97

More than 2 hour for delivery!!!

je
Review №98

Not a bad place at all

dj
Review №99

I work here lol

Bi
Review №100

Keeps drivers busy n hauling

Information
46 Photos
100 Comments
3.2 Rating
  • Address:570 W N, Frontage Rd, Bolingbrook, IL 60440, United States
  • Site:http://www.freshthyme.com/
  • Phone:+1 331-253-3223
Categories
  • Warehouse
  • Logistics service
Working hours
  • Monday:4:30am–5pm
  • Tuesday:4:30am–5pm
  • Wednesday:4:30am–5pm
  • Thursday:Closed
  • Friday:4:30am–5pm
  • Saturday:4:30am–5pm
  • Sunday:4:30am–5pm
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