The best agent weve ever worked with. We use Brian for our business, auto and home. He goes above and beyond. How many can say they love their insurance agent? We can.

Never got my paperwork emailed and spent about $200 over the phone. No-one will answer the phone.

I switch Insurance agents about 8 months ago, best desision I ever made. These are some of the nicest people you will ever meet. Whether you are talking to them over the phone or in their in the office, you will feel like youre their number one client. I have commercial and RV Insurance them. No matter who I talk to, they are very quick to respond, and get back to me about any question or new quotes I may have. I highly recommend this company to anyone needing insurance, cant go wrong here.

Ive been with Mid Usa for years now. Brian has been my agent and anytime I have questions or want to shop rates, he gets back to me immediately. Because they are an independent insurance agency, I feel Im getting the best deal as they can shop several companies to give me the best policy for my needs. Its like having your own personal insurance shopper.

Mid USA Insurance is a professional agency that truly cares about their customers. They offer great service combined with competitive rates. Go see Kim, Brian, or Paul and tell them Carrie sent you. You wont regret it!

Kim is my agent. Shes constantly helpful and friendly and is able to answer all of my questions. I highly recommend her and her team!

Kim is a wonderful person and got me a great policy. I highly recommend her company!

Do not use this company! They raised the coverage on our house without discussing it with us or getting our approval. They increased the coverage by 10% but the premium went up by 50%. Then when we ask them about it they dodge our questions and are rude to us. Since it comes right out of our escrow account we cant even dispute it. They increased the replacement cost to 240k for a 1600 sq ft house. As a home builder i know this is shady because i build similar houses for less than that. Also, we should only be required to maintain enough insurance to cover our mortgage which is also much less than 240k, considering we bought the house for 200k. Buyer beware, do not use rhis company. These people do not care about you or your hard-earned money.

The people are great that work there!

Thank you Jessica , for your caring and kind personality getting me insurance on my Harleys and boat , if your needing insurance i recommend you contact Jessica at mid usa ,Thank you again !

I have came to Kim for two years and She does an excellent job of explaining my health insurance options. I would recommend her to anyone with insurance needs.

I want to thank Kim Smith and Mid USA Insurance Agency. Kim was fantastic to work with and was absolutely professional and educated in this topsy turvy world of insurance. We had issues with the computer so Kim directly called the Healthcare website was on hold and took an hour and a half of her time to make sure things were done promptly and correctly for us. She is fantastic and we would definitely recommend her with five stars at least. Thank you Kim.

Fast. efficient, great service!!