I, and the entire booked hotel the weekend of July 1-5, 2021, had a beyond horrible experience at the Microtel Inn and Suites Wilkes-Barre, PA which is independently owned and managed by this company. We were left stranded for a long holiday weekend with no water and then only ice cold water for 4 days with no effort to resolve the matter. There was no management on site during this fiasco. This is beyond ridiculous! What is the point of a property management company?I have emailed and called this company and the minimal communication after many requests is unacceptable, and disrespectful, after what I went through.I encourage businesses not to hire them to manage your companies and patrons to avoid businesses managed by this company.

2 weeks and still no air conditioning at the Quaker steak and lube really. Feel sorry for your employees, hottest weeks of the year. Shame on you