user
Roberts Automotive Towing & Service Center
1089 Lightstreet Rd, Bloomsburg, PA 17815, United States
Appearance
Roberts Automotive Towing & Service Center

Comments
Ri
Review №1

I just got an oil change but always very pleased with any repairs or service from them. Oil change cost was Very reasonable. I highly recommend them.

St
Review №2

Love Nate & all the guys Scott- George etc that work thereThey can fix & do anything n good pricesThanks guys also does towing

Ka
Review №3

Lat week when we were stranded on I-80 with a flat tire, Corey from Roberts Automotive came to our rescue very quickly. After he fixed the flat, he took the extra step to follow us for a few extra miles until we exited the interstate to make sure we were okay. That was great service!

br
Review №4

This business is exceptional! I needed their assistance along the interstate and I was 2 hours from home. The 2 gentlemen that assisted me road side were extremely kind and professional, their communication with me (even though I was 2 hours away) was excellent, they had my car repaired quickly, are a great value (I needed a new alternator and their price for parts,repair and service was more than fair) and I was more than satisfied with their work. I would definitely consider utilizing their services again (even with being 2 hours away).

Ka
Review №5

Excellent service. Not impressed with the Nationwide link, needs bypassed and deal directly with this service. Great 👍

Wa
Review №6

I cannot say enough good things about Nate and the good, honest people at Roberts Auto Towing and Service. Our sons car broke down at 3 a.m. on I-80 on his way to work. All signs pointed to a clutch/transmission problem. Roberts came and towed the car, took it back to the shop, did the diagnostics and found a badly misfiring cylinder. A job that couldve been a few thousand dollars turned into a few hundred. We were totally at their mercy; the car was stranded and my son was from out of town. It all worked out great; the car is running better than ever. Thank you, Roberts.

an
Review №7

Had to have my car towed due to mechanical issues. Arrived at the shop with a large dent in the drivers side door and the door does not open. This company refused to accept responsibility for the damage citing pictures taken by the tow driver clearly after the fact. Stay away.

Ch
Review №8

I had my own muffler I couldn’t get the two bolts off because I didn’t have a torch and they put the muffler on in a reasonable time and charged fairly! I also used them to get some electrical work where another Subaru dealer that I took to couldn’t figure out the problem, I highly suggest this team for work on your automobile.. they communicate well together and do awesome work!

Am
Review №9

I was stuck out on I-80 they came and towed me to there garage. Got a new serpentine belt on quickly to get me up and going again for a very responsible price. I can’t thank you guys enough.

Ju
Review №10

I contacted on star and they connected me to this EXCELLENT road side assistance garage. Quick response, I highly recommend them!!!! Thank you!!!

Da
Review №11

Nathan is an awesome person . The staff is amazingly friendly & they do their best to achieve customer satisfaction. I took my BMW there the same day I called & they had it in shop diagnosed its issues ready to repairon my go . Big Thanks guys!

No
Review №12

Traveling from Indiana back to Long Island NY in my Hino tow truck I broke down on Route 80. Not familiar with the area I googled repair shops near me. These guys came up. I called and explained the situation. They took my truck in and the very expensive car I was towing and kept it safe until I returned with another truck. They fixed my truck and I was able to get back on the road. They kept me informed with the progress of my repair and were extremely fair with the price. HIGHLY RECOMMEND!!! Thanks again guys!

ma
Review №13

Sons car wouldnt start 100 miles from home. Diagnosed efficiency as a dead battery, cked charging system and verified the repair without trying to rob him. Price was fair and quick. This is how you are successful in this day and age. Many thanks from Bethlehem PA.

Fa
Review №14

I was stuck in snow with extreme cold and slippery iced conditions. It’s was extremely difficult to pull my car, and I was sure the car will tripped, roll over because the way it was stuck on a steep down slope somewhat tilted on one side. I will ask for them by name if I need my car towed again

Am
Review №15

Nate really helped me out of a bad spot. If you have roadside assistance through your car warranty you can get the towing costs reimbursed through your insurance company. NO OTHER TOWING AGENCY TOLD ME THIS. I’m so grateful for honest, non-predatory businesses such as this one. 🌻

Ro
Review №16

Their driver, Corey was awesome. Would definitely reccomend them

Re
Review №17

Quinton arrived and charged my battery in a timely manner Sunday July 26 evening. He was both kind and professional. Thank you for your services

gr
Review №18

Very good service!!.100%. . Thanks you!!!. God bless all!!

fr
Review №19

Sent to tow my car by AAA. So no charges for me. Arrived within 45 min. Texted a 10 min arrival time so i was waiting by the car. Carefully hooked up tow and arrived promptly at my chosen dealership. Tow person very polite and courteous. Would use service again.

re
Review №20

These guys are amazing! They are honest and hard workers and they didn’t take advance of me as some places would and did. If you’re coming out of town n need your car fixed these are the guys! 100% recommended

Dy
Review №21

A Negative 10 Star Rating from us! Rude incompetent scammers. Used this service one time - not by choice - and we’ll never use them again.My son wrecked his car because of snow less than a mile from home. Our insurance agency called a tow truck service to tow the vehicle to our house. The insurance company planned to have someone assess the car’s damage within a couple of days. After 4+ hours sitting in the cold, this company came. After getting the car on the tow truck after 9:00 PM , the driver told us that his boss said that he has to tow it back to the garage which is 16 miles away! Our house is less than a mile away! The driver said he refuses to take it anywhere but to the business. We even got our insurance agent on the phone at the scene of the accident and made him talk to her and he very rudely said again that he refuses to take it to our home and that it has to go to the business.This was a scam to get more money out of the insurance company. We went to Roberts Towing to clean out the car two days later, and they had the car blocked in by a plow truck!Do your research before submitting to these crooks.Edited to respond to their response. There was space for 3 cars and then our son’s car. The car was very obviously boxed in by the plow truck purposely.I told a few other people about our experience (young driver; first accident; first experience with the snow...that kind of thing..) including the experience with the towing company. They asked which company we had to deal with and when I said the name, 2 different people went on to tell me a bad experience they had or a friend had involving this company and another person said “Yeah, I dealt with them once. Never again.”But kudos for replying so quickly. Maybe you guys will straighten up your act one day soon.

De
Review №22

They always polite in person and on phone I was mad at first but then the owner and myself spoke on phone and he is awesome and I want to make them my mechanic

So
Review №23

Nate (owner) is honest, helpful, and kind. I broke down on a road trip, where I was towed to Roberts Automotive. After doing a thorough check on my vehicle, he offered valuable advice on how to work with my insurance company. His advice did not help his business in any way as I ultimately had my vehicle fixed somewhere else. He was just doing the right thing, offering years of experience and knowledge just to help me out. He didnt even charge me for the diagnostics. If you are looking for an honest mechanic, Nate is your guy!

Je
Review №24

DO NOT USE THIS COMPANY. They are rude, incompetent, and untruthful. I was towed by this company on Tuesday. The driver could not figure out how to put my car into neutral to get my car on the tow truck. He proceeded to take my center console apart, then went under the hood of my car and broke my shifter. He did not put anything back together, dragged my car onto the tow truck and then proceeded to watch YouTube videos to figure out how to get it off the truck when at the dealership. Thankfully, the service technicians at the dealership were able to show him how to get my car down. But on inspection of the car I was informed that the pins on my shifter had been destroyed, by tow truck drivers actions. Called Roberts office and the manager/owner denied that the driver had anything to do with the problem. He refused to pay for repairs, and at one point wouldnt even get on the phone with me, just told his receptionist to tell me it wasnt their fault. Company is crooked. Will be calling the Better Business Bureau

Ha
Review №25

Very positive experience. I had my truck inspected by two separate mechanics in the area (one of which was the dealership). Neither one could identify the problem and both had virtually given up trying to do so. Roberts Automotive diagnosed the problem and fixed it quickly. Very cost effective. Im thrilled to have found an honest, reliable mechanic in my area.

Fr
Review №26

Just dropped someone off to pick up their vehicle

Am
Review №27

Very quick response

Br
Review №28

THEY ARE CROOKS!!! Do not use this garage. I had a shifter cable bushing replaced there. An $18 part, all together with towing, labor, and a $80 diagnosis fee it cost me $400. It was my first and last time going there. They will rob you!

Su
Review №29

Thank you for helping us last weekend! Don towed trailer back to a campground when the brakes went on our tow vehicle. He fixed our truck and we were on our way the next day. The price for all of this was very fair.

Mi
Review №30

Good people.

Vi
Review №31

These guys are simply awesome- I was stranded at the side of the road and within 20 minutes the flat bed was there to tow my car. The young man that hooked everything up was very knowledgeable and helpful to speak with. When we got to the shop, the guys got me right in knowing I was in a pinch and was on my way up to NY. I went in there thinking the worst- maybe my transmission went, maybe my engine was the problem,...so on and so fourth. The dollar signs were literally racking up in my brain. I thought Id have to buy a new car for sure, which I didnt have the $ for! Well, the owner came out and said, You can stop looking for new vehicles, we found the problem.. A loose battery cable! Lets just say I wanted to hug these guys...They could have easily said, Yup, you need a new tranni and that will be $2,000 and I would never have known it. They were so upfront and honest. I paid like $70 for the diagnostic work. Which, I may add...if anyone has ever diagnosed a vehicle, $70 is incredibly reasonable for their time. The owner (Scott? Im terrible with names...) said I was good to go and said he would never send me all the way to NY if he felt like I wasnt going to be safe. He even said IF something were to happen and I broke down again that hed personally pick me up and tow me back free of charge.When you first walk in, its no secret...it doesnt exactly look like the shiniest shop in the world...however, I think about where my money is going. Its not going to pay for the dealership setting- which is what people normally are paying for, sorry to burst your bubbles...this shop is small, has a great family feel and truly takes care of their customers. I am new to the area, coming down from the Syracuse, NY area and am very relieved to have found a shop that I can trust down here.If you dont want to pay an arm and a leg at a huge, fancy dealership that will gouge you for money- contact these guys. Very reasonable prices and very talented technicians!

Su
Review №32

Although Roberts Auto did not do work on my car, they were very helpful to me when I had car problems 130 miles from home. Thanks Guys!

Su
Review №33

They towed my car (and me) today and the gentleman was very friendly and efficient! I greatly appreciated his help!

To
Review №34

Wonderful, friendly service. They got me back on the road in no time. Highly recommended!

Ad
Review №35

Had some decent experiences here, however while changing the oil on one of our cars they stripped the plug. They tried to say it was our fault. They finally agreed to fix it but we found out during our next oil change at another location that all they did was use glue. We were very disappointed they would do this over something as cheap as a drain plug.

ni
Review №36

This is the kind of person you deal with here. My son locks his keys in his car late December in the on position (not running). We call the tow driver (owner) and tell him the situation that his keys are locked in and battery may need jumped. The idiot shows up in an Audi and after opening his car says he cant jump him in that car and he proceeds to tell him he will have to call our insurance and they will put him back in que. What a way to make a buck at $150+ per service call. Mean while my son has been freezing and is noticeably sick. Ohhh and his shop is about 5 minutes away from where the car sits. Thank you to the good citizens in the parking lot who helped my son out by giving him a jump start unlike this guy who just left him.

Na
Review №37

Very fair, competitive prices, A+ service!

st
Review №38

My Van broke down on I-80, had it towed to this place right outside Bloomsburg University. They were able to fix everything today & we were on my way. Thanks guys

Bi
Review №39

Serious professionalism. These guys know how to do it just right.

Jo
Review №40

Truck broke down on I80 on the way back to Ohio. They could have taken advantage of me in many ways. Everything was completely fair from the cost of the repairs and even the tow charge. Thanks!

Mo
Review №41

My brake line broke. They towed and fixed my car for a fair price within a day!

Ke
Review №42

They towed my car an hour away on a Saturday, but it was expensive

Ji
Review №43

Does my mechanical work for my personal and business vehicles

Ja
Review №44

Terrible service

te
Review №45

Go to Maustelers

Information
5 Photos
45 Comments
4.3 Rating
  • Address:1089 Lightstreet Rd, Bloomsburg, PA 17815, United States
  • Phone:+1 570-784-4541
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations