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Always HEAR Hearing Center
2101 Eastland Dr STE F, Bloomington, IL 61704, United States
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Ka
Review №1

My Mother has gone to Always Hear for several years. With every visit she receives kind, caring professional care. We, her children, are so pleased and thank Kevin and his entire team for taking great care if our Mother.Recently Mom was in the hospital. One morning she awoke and her hearing aid could not be located. I arrived to visit Mom that afternoon and was made aware that Moms hearing aid could not be found. She had gone all day not able to hear because Mom is deaf in one ear and wears an aid in her good ear. Mom immediately asked me to go to Always Hear and get a new hearing aid from Kevin. I called Kevin, it was around 3 in the afternoon. He said come to his office at 5. When I arrived he had a temporary aid for Mom and had ordered her a new aid. Such prompt detailed customer service. I returned to the hospital and Mom put the temporary aid in and smiled... Thats better I decided to order dinner for Mom, but we couldnt find the phone. I got a nurse and he followed the cord from the wall and located the phone between the mattress and bed frame. He gave it a tug and the phone came out. I went to get the phone and saw on the floor between the bed and Moms chair was her hearing aid! It must have been lost in the same place as the phone. I immediately said I need to call Kevin to cancel the order but it was almost 6:00pm and I thought hed be gone from the office. He answered the phone, was pleased Moms hearing aid had been found, and he cancelled the order.A truly caring professional whom I felt went beyond our expectations.

ma
Review №2

They are so helpful and wonderful. I always buy my batteries from them and they have even left them for me to pick up when they are going out to lunch.

Be
Review №3

Went there to get my ears cleaned. One of the ears gave me problems and ended up meeting up with him several more times to check up on it and tried to clean it without causing me to much pain. Each short meeting after the first was free even after the 3rd and final meeting when I offered to pay some more. Recommend!

Jo
Review №4

Very friendly and helpfulThey have met all my needs

Ke
Review №5

They are always willing to work with you. Helpful, knowledgeable, friendly. It is a pleasure to go in. And, I can hear! They were able to test me and find an affordable solution to my hearing problems. I am a thrilled customer!

Ra
Review №6

I made an appointment to have my hearing tested and to find out about the low ringing in my left ear. I found the entire staff to be friendly, and very organized. The testing room was clean and professional, and Kevin Brewster s manner of communicating was kind and caring as he helped me to understand my level of hearing health, and what to expect, — along with solutions to choose from for my particular situation. They were most helpful in considering my budget constraints, and my concerns, by answering all of my questions to my relief and satisfaction. I loved that they offered a variety of affordable options for me to consider. Thank you Always Hear Hearing Center; you well-deserve my five-star rating.

Ca
Review №7

My husband needed new hearing aids. They took the time to find out what the best fit was for him. They had him come back to make any adjustments needed. He can hear better than he has ever has in the past. Would highly recommend this hearing center.

Se
Review №8

Deanna was who helped me, and she did a fantastic job!!! I left knowing that my ears were as clean and free from wax buildup as possible! She does a great job of making you feel comfortable and the vibe in this place just feels like family. I HIGHLY recommend this business for any of your ear or hearing needs!!

Ma
Review №9

Deep Knowledge on audiology and patience to respond. Really I need to thank and appreciate Dr.Kevin for this. Good service and hospitality by Mrs.Mary always. Clean and Nice ambience, reachable and responsive at all time.

Ge
Review №10

I have had very good service since I started coming to Always H.E.A.R. Whether it was getting wax removed, getting a hearing aid repaired or purchasing new aids, they have been very fair. Deanna has always been able to resolve any issues that I have had. It feels like a well run family business.

St
Review №11

I believe I was one of Kevin’s first customers maybe 15 years ago or longer. I Farmed for 28 years and had a manufacturing business. I was very skeptical that anything could help my hearing. I loved being treated as family and everything is the same today except I have state of the art hearing devices still

Ja
Review №12

What a wonderful experience I had there. Im hearing things I havent heard in 45 years. Deanna is totally professional and a great person. Great experience.

Ch
Review №13

I was very happy with my experience. I was able to get in and be seen in a very short amount of time. Deanna was very professional and kind. She explained everything along the way. I highly recommend Always Hear Hearing Center. I will continue to be a patient there.

Sa
Review №14

The office staff is very pleasant and helpful. They are well knowledgabe and trusted. The facility is clean. A good family run business willing to jump the extra mile for you

Mi
Review №15

I am very impressed with the staff at Always HEAR. They are honest, ethical and work hard to give the best value and care to their clients. Thanks especially to Mary Kay who is a pleasure to work with.

Lo
Review №16

The entire staff is so helpful and compassionate. They spent the necessary time helping and offering different options that worked for my husband. So greatful to have found them.

Ju
Review №17

I love this place. They were very thorough and knowledgeable with my husband and I. They took so much time to explain things to us which helped us to feel the decisions that we made where the absolute right ones for our individual needs concerning our hearing.

Ja
Review №18

I always feel like a valued customer. My hearing aids are great and aid/ear cleaning keeps me hearing well.

St
Review №19

The people here are very friendly and helpful. They will go out of there way to help you. Great people

st
Review №20

Very friendly and helpful staff. Will do everything they can to help you hear better and no pressure to buy.

Ma
Review №21

I love the staff at Always HEAR Hearing Center. Its a pleasure to work here and and nothing gives me more pleasure than to know we are helping people hear better.

gr
Review №22

So very helpful

Information
8 Photos
22 Comments
4.8 Rating
  • Address:2101 Eastland Dr STE F, Bloomington, IL 61704, United States
  • Site:https://alwayshear.net/Home
  • Phone:+1 309-664-6200
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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