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OBrien Honda of Bloomington
1602 General Electric Rd, Bloomington, IL 61704, United States
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An
Review №1

Just recently purchased a brand new Honda CRV from OBrien Honda. I worked with Matt and he was a pleasure to work with, very responsive and accommodating, quick to respond to phone calls and emails and patient with all of my questions and concerns.I also greatly appreciated working with Karen through the financial application. She was a delight to work with. No pressure, explaining everything very clearly and even offering several options. She made all the difference in my car buying experience.I highly recommend both Karen and Matt.

Br
Review №2

I would like to give Elijah 10 stars! He is an awesome salesman! He was so easy to work with and very knowledgeable. He kept me informed every step of the way. My husband, who is a Chevy guy, is now driving a Honda Accord and is loving it!We bought 2 vehicles from Elijah in a months time. We are so happy with our new Hondas.And lets not forget about Karen! She is so sweet and easy to work with as well. She has the hard job, all the darn paperwork...next time, you should change your keyboard batteries sooner!! Thank you so much for everything! We appreciate you!

Ju
Review №3

In April we purchased a new 2021 Accord and yesterday a new 2022 Pilot. In addition, we recommended our son-in-law who purchased a new 2022 Insight last week. We both worked with Matt and he was wonderful to work with - not pushy, but very respectful and helpful. We definitely would recommend Matt and OBrien Honda.

La
Review №4

Matt helped me find a vehicle that fit my wants and needs when I was in a rather tight situation with my current vehicle. He was honest, professional, knowledgeable, and wasnt pushy about getting me into a vehicle I wasnt interested in. Even though they were super busy that day the team worked hard to get me into a vehicle the same day even though they didnt have. Highly recommended!

La
Review №5

I bought a really nice Toyota Sienna with very low mileage on it. Terrance worked super hard to get the vehicle at the price I was willing to pay. In the end, OBrien got the check and my wife drove home with a very nice vehicle. Terrance checks in periodically to see if I need anything and continues to thank me for being one of his customers. I cant say enough about the salesman. He is a super nice guy!

La
Review №6

I recently bought a new HR-V from Terrance Harrell at OBrien Honda. My experience there was wonderful! Terrance answered all my questions and was so great to work with!

Ky
Review №7

Worked with Elijah Simpson. Great experience. Super friendly and very knowledgeable. Would recommend to anyone in the market for a new vehicle.

Ch
Review №8

Elijah was great to work with. He made buying very easy. With low inventories and supply chain issues across the country, he kept us informed every step of the way giving us peace of mind. 10/10 would recommend to a friend. We love our 2021 CR-V.

Ke
Review №9

Worked with Jonathan and had an amazing experience.Low pressure, knowledgeable, courteous, listened to us and understood what we were looking for. Let us have as much time as we desired to make our decisions and followed through promptly.Staff was accommodating and facility clean and welcoming.Financing was quick, organized and got us GREAT rates!Purchased Vehicle (used) was cleaned like new and waiting for us.Highly recommended!!Thank you!

Ei
Review №10

I am so happy with my recent purchase of a brand new 2021 Honda Civic. Elijah Simpson was amazing, and patient, as we searched for months for the right car. His energy and persistence paid off. I LOVE my new Honda!

Ka
Review №11

My fiancé and I were looking for a second reliable vehicle and wanted an SUV. I found one I was interested in on the website, called, and Harold had it ready for us to test drive within an hour of my call! We really appreciated the service we received here from test drive to purchase, and would highly recommend Harold for any new (or used) vehicles! He was very friendly and laidback, and made the process a lot less stressful.

Ch
Review №12

I bought a 2021 Honda Passport in Sept. 2021. Terrance Harrell was my salesman. Polite gentleman, not pushy or condescending, great salesman to work with and purchase from. Highly recommended.

As
Review №13

We have now purchased two vehicles from O’Brien and have been very pleased with the service we’ve received. For our most recent purchase we worked with Jonathan. He was very helpful, not pushy, and even worked with us to let us know when they were receiving new vehicles that matched what we were looking for. He was always very responsive to text. If you need a vehicle, call Jonathan!

La
Review №14

We had a great experience today buying our 2021 CRV-EX! Elijah worked me over the phone four a couple days before I could make it in and found the excavator options I wanted. Had a good laugh with Karen in finance. We were Very happy with the trade in value as well! Probably the best experience we have had at dealership.

St
Review №15

Honda recently, and is currently, advertising a 0% interest rate for their 2021 and remaining 2020 new vehicles. I am told this is a first for Honda. I decided to go to see about the details and if there would be an update for my 2019 Honda CR-V EX-L. I am a big fan of Honda and have had three CR-Vs and a few Civics too.I was pleased to meet with Johnathan Dawson, a sales rep at OBrien Honda. He was very nice to deal with, genuinely respectful, accommodating, and polite. I was especially impressed with his no pressure sales technique and his helpful nature. We met a few times, this past week, and we were able to come together on a very agreeable deal. I am now a very, very proud owner of a new 2020 Honda CR-V Touring. It is loaded with features I have never had before, It has a confident solid feel, and a quality I will enjoy for years to come. I never thought I would be able to own something this nice, but Johnathan and OBrien Honda made it happen for me. Thank you to both Johnathan, and The OBrien Honda Team, for the sweetest deal ever!!!! I cant imagine going anywhere else to purchase a new Honda.

Ja
Review №16

Its been exactly 1 week since my wife and I rolled out of OBrien Honda in our new Odyssey and we cant have made a better decision! Ive always been one to hunt for the best deal which would have me going to either Chicago or St. Louis for all my previous cars. To anyone looking to do that in this market - please consider your options with local dealerships. That whole proces has grown to be entirely too cumbersome and overall - just a big time toilet.This time around I decided to start local. Working and spending most of my time in Peoria, I decided to start there. Between 3 dealerships and 5 salesmen over the course of 3 months, I found it difficult to obtain the information I was looking for. Frustrated, I turned to the dealers in my neck of the woods. I called in to Honda here since they had a few used vehicles (between Toyota and Honda) that I was interested in. The receptionist put me through to the first available salesman which happened to be none other than Mr. Phillip Clark. With 3 phone calls over the span of 2 hours Phil had provided me with much more information than I was after. He was practical in addressing my questions and he was the utmost honest salesman Ive ever dealt with when purchasing a vehicle. And a mere 48 hours following our first conversation, Phil had found our vehicle and we were well on our way to making our next vehicle purchase. What was by far the best part hands down - we werent going to wait 1 to 3 months to get our new car. Phil and the sales team at OBrien Honda somehow tracked our van down and had it at the dealership within 2 or 3 DAYS!!! When the van arrived I got a few texts from Phil with a walk around video that made my wife overly excited. From the first call with Phil down to our final congratulations from Karen Castronova (Business and Finance) the whole process was by far the easiest Ive experienced. Everyone we dealt with spoke to us with honesty and integrity all while making this process fun! And thats the way everyone should operate as a team in sales. Thank you to Phil, Karen and everyone else that helped us behind the scenes! Phil - if you see this Ive handed out your business cards and I hope our paths cross again. This wont be the last car I purchase from the OBrien team.

Kr
Review №17

I had such a good experience with the service department. My alternator was bad and my battery was completely dead. I was without a car and Patrick West in Service went above and beyond to help me get my car back to me as fast as possible knowing that I had no other means of transportation. He turned what was supposed to be a two week job into a 3 day job. Absolutely incredible and I am so grateful!!

Ke
Review №18

I recently worked with Jonathon purchasing a new vehicle. He was friendly, knowledgable and there was no high pressure sales tactics! He answered all of my questions and was very helpful showing me how to connect my phone and adjust different settings to my preference.I would highly recommend working with him!

Ju
Review №19

Wonderful dealership! My Honda Fit was totaled by a recent flood, and I worked with Elijah to buy a new Honda HRV AWD Sport. I couldnt have been happier with the deal and with my new car. I have bought nine cars in my lifetime, and working with Elijah was the least stressful experience in car buying of all of them. I highly recommend OBrien Honda and Elijah if you are looking to buy a new or a used car. Karen in OBrien Honda finance is great to work with, too.

sy
Review №20

My wife and I were interested in buying a Honda Odyssey as we felt that is what fit our family needs. From the moment we walked into OBrien Honda, we felt that we were in the right place.Our dealer, Jonathan Dawson, was nothing but remarkable in how he went about explaining the different odyssey trims available. He listened to our questions with patience and answered satisfactorily. He ran us through different financing options and was welcoming and understanding when we were unsure and wanted to change our mind on what option to take.He texted us every other day to keep us informed on the progress of our vehicle since we were buying it new from the factory.We are considering buying another car in a year and half (maybe) and we sure do intend to buy from OBrien Honda and hopefully well work with Jonathan again.

Je
Review №21

I worked with Elijah- had such a great experience! My wife was able to get a much-needed upgrade for our family. Will definitely be working with him again. It’s so nice to have someone work towards getting exactly what you’re looking for while also having a great attitude and awesome customer service. We are very grateful!!

Le
Review №22

So happy to welcome this HRV into my life. I worked with Jonathan Dawson who was kind, helpful, and pressure-free. I’d suggest O’Brien Honda to anyone.

Ci
Review №23

Matt Couch at OBrien Honda took good care of us! Friendly, knowledgeable and not high pressure to buy. We have purchased cars here in the past and been very satisfied.

Ta
Review №24

I went to trade in my car and had the best experience I’ve ever had! My salesman was Matt Couch and I will continue to go to him every time! He was patient and super informative on the vehicles and really cared about finding the best vehicle for me. He helped me through the whole process and even showed me how the car works. I would recommend Matt Couch to anyone out there looking for a good deal and a great salesman, who genuinely cares!!!!

Vi
Review №25

Our Salesman, Harold was great to work with. He promptly replied to any questions that we had. His friendly demeanor made us feel welcome which made our new car buying experience a pleasure. Karen in the finance office was great to work with as well. I would highly recommend the team at OBrien Honda.

Au
Review №26

Elijah Simpson was absolutely wonderful! I came in knowing I wouldn’t purchase but his demeanor, honesty and overall personality, made this experience absolutely delightful. I live and hour away but I will definitely recommend Elijah to anyone looking to purchase a vehicle. Making a large purchase (like a new vehicle) can be difficult, but working with a person like Elijah, made it as enjoyable as possible. I’m leaving with the vehicle I’ve wanted for 10+ years!!

CE
Review №27

Jonathan Dawson was great to work with! He made the entire process so easy. We will definitely be talking to him again in the future.

jo
Review №28

Harold and the team offered a fine sales experience and we are very pleased with our new lease vehicle! Shout out to Patrick and the skilled service team, too! I’ve relied on them for the past three years. 🙌

Ni
Review №29

I had the luxury of working with Elijah in purchasing my first car. He was extremely knowledgeable in showing me different vehicles including pricing, features, and customization. He allowed me to make an informed decision and I was happy to find a car that I loved. In the negotiation, Elijah went to bat for me as the purchaser to ensure I got a fair deal. As tense as car negotiations seem, Elijah was very professional and was able to secure me a great deal. As long as I work with Honda, I will use Elijah. I recommend giving the O’Brien Auto Team a call and asking for him for your latest car purchases. I am very satisfied.

Me
Review №30

Jonathan Dawson just sold us our brand new Honda Pilot. We were so happy with the vehicle and the sales experience. Jonathan shared his knowledge, answering all of our questions to help us make the right choice for us. Thank you so much for the top notch service Jonathan!

Vi
Review №31

Brought home a certified pre-owned Honda CRV. This was our first experience with OBrien Honda. Phil Clark is great to work with. He helped us navigate through the process smoothly. Great staff!Thank you Phil, Karen and Team for making this special for us!

Da
Review №32

Brought my daughters vehicle in to be repaired. They initially replaced a part that did not fix the issue entirely. However, upon hearing that the vehicle was not entirely fixed, the service manager (who was awesome) reached out to me. They not only repaired her car fully, they gave her a loaner to drive in the meantime. They have literally bent over backwards to be sure we were satisfied. This went from a lukewarm experience to a fantastic one. Thanks so much.

Je
Review №33

WOW! Great experience working with Elijah to lease my new Accord! He is so friendly & personable and really made the whole shopping experience a piece of cake! I would highly recommend working with Elijah if you are in the market for a Honda. Also the other employees including Karen & Mike were so helpful! Thank you!!

be
Review №34

Matt Couch is THE MAN - 10/10. I had a 2012 Honda Pilot and came in for leasing details for a 2021 Pilot (Special Edition). I came in around 12:30 during lunch and before I knew it, my trade in amount was given to me, the monthly payment of the lease was right around what I wanted and I was signing for the purchase of my very first, brand new vehicle. When going to ask for a salesman, ask for Matt Couch as he’s a patient man, answers every single question you may have with a smile and will bring around his demo car and give you the keys to it because it’s the exact one you want. It was washed and detailed within an hour after signing the paperwork and I was on my way in about 3 hours in my new 2021 Special Edition Pilot. Thanks for the tremendous experience, Matt 👍🏻

T.
Review №35

I have serviced my vehicles at this location for 6 years. I recently took my car in for an oil change and they always do a complimentary inspection. They give you a list of recommended items that need attention and the pricing. Some items on the list are based solely by mileage, some should be based upon physical inspection. On my recommended list of repairs were engine and cabin filters for $110 and Needs Immediate Attention. I knew they didnt physically inspect them because I personally replaced both 4k miles ago. Also on my list was 4 Service 4 cylinder tune up for $718. I explained they just did that service in April 2020 (only 8K miles prior). I was advised it was not in their system correctly and didnt show they already done it. Ok, things happen I guess. The reason I am writing this review is this has happened to me on more than one occasion at this dealership. I think they have some great mechanics but I have lost faith in their vehicle inspection reports. My advice is keep your own service records if you dont already it may save you some money.

Ry
Review №36

We bought our daughter a used Honda CR-V during the first week of February. We were assisted by Jonathan, a terrific salesman. He was very helpful and attentive to our needs. He allowed us to test drive a couple of vehicles during some cold and rainy weather. From there he communicated very well with us. He made the entire process very manageable for us. Highly recommend the dealership and Jonathan!

Ca
Review №37

I worked with Elijah and it was fantastic! It was an easy, breezy experience to buy a car!!! He took me to see a used car at a separate O’Brien location so that we knew for sure which car fit me best! It was so helpful and by far the easiest car buying experience I’ve had!

Ve
Review №38

Elijah was a big help!! Has a Great attitude. He helped me get my first car. I appreciate his effort to he found the best car for me.

So
Review №39

This is our sixth car with Honda. This has to be our best experience yet.Elijah is amazing. He helped us find the right car we wanted and made sure we were comfortable throughout the whole process. He was never pushy or trying to upsell.We love our new car and are very happy with the service and Elijah in general.You wont go wrong in working with Elijah. Recommend his highly.

De
Review №40

Update: Ive put less than 200 miles on the car and I noticed the steering wheel is to the right when driving straight. OBrien offered to take it back in but said it would be $90.Disappointing to say the least. Ill take my business elsewhere.Fantastic car buying experience! Elijah helped me every step along the way, and answered all of my questions. Excited for my new Honda CRV!!! Thank you Obrien Honda!

Sa
Review №41

My husband and I were looking for a used Honda Cr-V. We found one we thought we may like on the O’Brien Honda website. Terrence Harrell greeted us as we entered the dealership with a smile and welcoming attitude. The car we wanted to look at was out for a test drive so Terrence took our phone number and called us within 30 minutes to tell us that the car was back. When we arrived back at the dealership, he had the car pulled up and ready for a test drive. The car was clean and well detailed. Terrence rode with us and made us feel comfortable. He made our experience pleasurable and we never felt pressured like with a typical salesman. We would definitely recommend Terrence Harrell and O’Brien Honda.

Mi
Review №42

We traded our CR-V for a 2021 Pilot and the folks at O’Brien Honda made it a pleasurable experience. We were treated fairly, with respect, and received a good price for our trade-in. Our salesperson, Jonathan Dawson, is extremely personable, professional, and easy to work with. Also, with Peter’s expert assistance the paperwork went smoothly and this was a pleasant process too. Highly recommend this dealership.6/11/21Another terrific experience with the purchase of our CR-V hybrid. Without a doubt Jonathan is a terrific O’Brien asset. We would highly recommend him. The paperwork process with Karen C. went smoothly again. She is very personable and professional.

Ke
Review №43

Just purchased a Honda from OBrien. Our salesperson Terrance Harrell was excellent - trustworthy, friendly, knowledgeable and very easy to work with. He was also of great help after the sale. This is my third Honda purchased from this dealership over the last 15 years. All of them have been serviced here as well. The entire staff at OBrien Honda - Terrance, Karen the Finance Manager, Mike the General Manager, and Patrick and Jason in the Service Dept. - are the reason I keep coming back. I highly recommend.

Ly
Review №44

My husband and I had a wonderful experience buying our first Honda CR-V from Jonathan at O’Brien Honda in Bloomington. From start to finish, this was the best car buying process we have ever had.

Ma
Review №45

I had a great experience with the OBrien Honda dealership. Jonathan Dawson was my sales representative and he was awesome. He was very knowledge about the vehicle and made suggestions when needed. He was not pushy but helpful. I also work with Peter in finance and he made things easy.Thank you Jonathan and Peter for putting the customer 1st - I really appreciate it!

An
Review №46

Was recently traveling cross country and ran into car troubles outside of Bloomington. The great folks at OBrien were able to squeeze me into a busy schedule and they couldnt have been more nicer or more helpful. They were able to fix my vehicle quickly and at a reasonable price. Thanks!

Pa
Review №47

Loved working with Harold and Karen to get our new family van. Smooth process, good people, great vehicle!

Ja
Review №48

Buy with confidence from Elijah. He helped my wife find a car that she loves in a pressure free environment. Could not ask for a better experience.

Ji
Review №49

My son was looking for a used Honda. We have had several Hondas in the past and had great luck with all of them. OBrien Honda had a large selection of vehicles. We looked at a used Accord that was in great shape. Our salesman, Justin Farris, showed us the car and without asking, provided the Car Fax and service report on the vehicle. He was very knowledgeable and was not a high pressure sales person. He stayed on top of the purchase process which shortened the time spent in the dealer on the day we picked up the car. Justin answered all of our questions and has followed up with us after the purchase to make sure we are still pleased. We are very happy with our purchase and will definitely look at OBrien Honda again when we purchase another vehicle.

Lo
Review №50

We had the privilege of working with Jonathan Dawson as our sales person. We knew what we wanted (Ridgeline) and we couldn’t find one near us. We started calling Honda dealerships and found what we were looking for, only because someone had ordered this vehicle and changed their mind on the color. We waited for it to come in and drove 6 hours to Bloomington to pick it up. During the time we were waiting, Jonathan kept in touch with us frequently with updates (especially after we had gotten to our delivery window it was daily). He was always so kind and professional. He made our buying experience so pleasant. Then Karen Castronova in finance made our paperwork process very easy as well. We would highly recommend these folks!

Fr
Review №51

Barely any Inventory, A shadow of what was once Barker Honda. Was told if I wanted a spefic color or model they would order one and to expect a 4 week wait. Sad really.

Ty
Review №52

Elijah is the best! Just got a 2020 Honda Accord sport through him. Traded my Nissan Altima that I also got from him. Great guy to work with highly recommended!

Ru
Review №53

My wife and I bought a 2020 Honda Ridgeline at OBrien Honda. We found the entire staff to be friendly, polite and professional. Our sales person, Johnathan Dawson , was a pleasure to work with. He was very knowledgeable about the product he represented and also had knowledge of the industry in general. He was very attentive without being high pressure.The only small downside we experienced was our new vehicle could have been detailed better. Otherwise, I would have no hesitation with a 5 star rating.I recommend OBrien Honda to anyone looking for a quality vehicle with a professional, accommodating staff.

Re
Review №54

Elijah made the car buying process easy and smooth.He took what I was looking for and produced a great used car for my kids to drive. We would buy again from the OBrien team in Bloomington again!

Gi
Review №55

I have been looking for a nice used vehicle for several months. I found one that I liked on the Honda website and went in that afternoon to look at it. Terrance Harrell met us, took us to fuel up the vehicle and then let us take it for a drive. He was incredibly genuine, helpful and friendly. He is not pushy and is not a typical salesman at all. Needless to say, we drove the vehicle home that same evening and couldnt be happier with the car, or the experience. Terrance is a true gentleman and I would highly recommend him to anyone in search of a vehicle.

Mi
Review №56

Elijah is a great salesperson! He helped me makes choices on the features to add on my new Honda 2020 Fit. I deffently recommend to all my friends and family to see him interested purchasing a car. Elijah is very friendly and always have a 😃!!

Gi
Review №57

I had an excellent experience at O’Brien Honda thanks to Elijah! He was very helpful and nice. He helped me purchase my first car. I recommend working with Elijah!

ma
Review №58

Elijah was great and helped answer all my questions!!

Ca
Review №59

Elijah was a wonderful salesperson! He was pleasant, helpful about the vehicle and is a great conversationalist. We have had various Honda vehicles and we continue because of the outstanding staff and service. I highly recommend contacting Elijah.

La
Review №60

Elijah was extremely helpful during our auto purchasing journey. He is very friendly and knowledgeable, and always responded to our questions quickly. If you are looking for a vehicle, I definitely recommend reaching out to Elijah for his assistance!

Gr
Review №61

Bought a new 2020 CRV during the 0% interest special and had a fantastic experience with Jonathan. He was incredibly helpful, informative, and found me a model that was exactly what I was looking for within the monthly payment I was willing to pay. I got a great trade in value for my 2016 and had a great experience with Peter in finance as well. Huge thanks to Jonathan and the O’Brien Honda team for incredible service and pairing me with the perfect car.

Pa
Review №62

Patricia Puetz was awesome! My boyfriend and I are international students who have limited information about buying car in the States. She helped us on every process. She made it so simple. We are so happy with her service and glad that we chose O’Brien Honda Bloomington. We also would like to thank Karen Castronova who help us on insurance process. Without you, we would have ended up paying double of premium. We will surely recommend O’Brien to any friends who are looking for buying cars. Thank you so much.

C.
Review №63

I could not be more pleased with my buying experience at O’Brien Honda. Matt Couch and other members of the team were friendly and accommodating and helpful. I bought just the car I was hoping to find and the whole process was painless. 😉

Be
Review №64

Quick good service. Elijah was very helpful and welcoming!

Jo
Review №65

Worked with Elijah Simpson on a trade-in and purchase and it was great! Easy to work with and smooth process. Excited to drive my new CR-V off the lot!

Do
Review №66

Bought a car today from Elijah Simpson at OBrien Honda. Was great to work with and in and out quickly. Impeccable sense of urgency. The video he sent me got me in the door, first time Ive seen that. He was very knowledgeable and friendly to work with. Would buy from again.

Be
Review №67

I went to test drive a CR-V. I was hoping to buy either brand new or a couple of years old. Made an appt with Jason at 1:00. He had a used CR-V all ready for me to test drive when I arrived. Fantastic vehicle, smooth ride, lots of features and I knew a CR-V was the right fit for me. Jason talked to us about the newer vehicles and their prices, warranties, etc along with the used one that I test drove, so that I could weigh the options. He was a great salesman and he gave my husband and I time to discuss things privately. We decided to buy a brand new 2019. The .9% financing Honda is offering is fantastic, so off to Karen to help us on the financing side! She was also terrific answering all my questions about the extended warranty. I would highly recommend OBrien Honda of Bloomington. Ask for Jason, he did an excellent job!

Ma
Review №68

Good service and very nice sales personnel

De
Review №69

I recently purchased a 2021 Honda Pilot Elite from OBrien Honda of Bloomington! It was an awesome experience. I worked with Jason Goble- he walked me through all of the options, discussed pricing over the phone and they delivered my car to my drive way. They even picked up my trade and drove it back to the store. I had to sign a few things which took 15 min. Definitely a great experience and so safe/convenient.

Ab
Review №70

We stopped on a cross country drive because the splash shield beneath our civic was dragging and making a royal racket. Even though we had no appointment they did their best to fit us in promptly. The service staff was very friendly and helpful and kept us updated. They didnt charge to remove the shield. Although we were just passing through I was really impressed.

Ma
Review №71

A thank you to our salesperson, Jaden Echols, at OBrien Honda. He had our Odyssey ready when we first arrived, showed us all the features, and took his time with explaining and answering all our questions. We were appreciative of how he explained the technology of the Odyssey. My wife and I would definitely recommend any Honda customers to ask for him as their salesperson. Thanks!

Je
Review №72

Patricia at O’Brien was super helpful! From the initial test drive through the purchase process. She pointing out all the features and advantages of two cars that I was torn between. She helped me decide and I’m very happy with my car choice! Very thorough and I highly recommend!

Ju
Review №73

Great staff! Terrance is awesome!

Ja
Review №74

Worked with Elijah, extremely helpful and made the process fast and easy

Ju
Review №75

Elijah at O”brien Honda was so helpful in the process of leasing a new vehicle and spent a lot of time with us to make sure we got exactly what we wanted.

Gr
Review №76

I used their service department twice. The first I had all the fluids flushed. At the end of the appointment I get a message saying I need new wiper blades, battery, cabin filter, and engine filter all for $700. Interesting fact is that I have K & N reusable filters for both cabin and engine with a sticker staing the fact that they are reusable. Yet they still tried to sell me new filters. Windshield wipers were bad and they did need replaced but not for the $223 they quoted me for. Second trip they hit me with around $800 worth of work for cleaning the fuel induction service and cylinder cleaning for $830. I asked the reason for this and they said it just needs done.I asked to speak to a manager from the professional lady working the front desk and she proceeded to a counter with an older man behind the counter with a younger man leaning on it talking. I observed from a distance the two men look at me and then must have told her they didnt want to deal with me. The lady went to the back as the two men looked at me again and laughed. I mentioned this to the lady who claimed to be a manager who shrugged it off.I will not be getting my vehicle serviced there again and would advise customers to verify the work done before leaving. There was even another gentleman at the location that had issues and I over heard the manager say to him that the technican looked at it at the wrong angle which made it look worse. Be very cautious when using the service department.

An
Review №77

I just came in to sit in an Accord Hybrid and see if I fit, but from the moment Patty enthusiastically greeted me at the front door I found myself on a whirlwind tour of all that Honda had to offer, and ended up getting a 2020 Honda Insight. Not only was I impressed how well I fit in the car considering how enormous I am, but it really took a special salesperson like Patty to convince me to break my lifelong streak of exclusively driving police cars/old man sedans. Thanks for all the help!

LI
Review №78

I financed a 2016 Toyota Camry from Obrien Honda, they were great in helping us find the perfect vehicle for my family and I. So if you are looking into getting you a new vehicle Obrien Honda is the place to go.

Jo
Review №79

Elijah has always taken extra time w me and is an asset to this Company

Ma
Review №80

Great service! I had car troubles driving through the area during a heavy snow storm and called on my way to say I was coming. Unfortunately, I arrived after the techs went home for the day; however, the service advisors stayed late to see what they could do. They were unable to fix it that evening but they got it resolved first thing in the morning. Thanks so much to Kristi and the rest of the team!

Se
Review №81

Matt at O’Brien Honda was outstanding to work with! He knew everything about the CRV and took great care to explain ALL the features on the car. We are very happy with our experience! Thanks Matt!

Ca
Review №82

I was pleasantly surprised with my experience here! Matt couch was the one who helped me during my process. He definitely is not your average sales person! He was not there to play games or manipulate me, a female in her early 20s like the other dealership I visited. He was very helpful and answered all my questions and made the process of buying a car the easiest it could be! He’s very responsive and personable. If you’re visiting the dealership, ask for Matt!

Ge
Review №83

I am so grateful for the service received and support from the team at O’Brien Honda. The sales person Elijah Sympson was amazing! His energy was upbeat and he found exactly what I desired. Thank’s to Elijah we found the perfect vehicle that fit the budget. I enjoyed his cooperation with us!

ma
Review №84

Elijah was very nice and dedicated , took all the time I needed even when I showed up 10 minutes before closing to buy the car , he stayed as long as it took to finish the deal with me

Ca
Review №85

Worked through Johnathan for a purchase of a 2021 Hatchback EX and cannot rec the service enough. Moved to Virginia Beach two weeks after purchasing and had a less hassle opportunity to buy from VB, but Johnathan made the process easy, answered all my questions, and made it happen.

Am
Review №86

Elijah was very helpful! Happy with my vehicle.

pa
Review №87

If you are shopping for a vehicle, I recommend giving Patricia at OBrien Honda a call. She is very helpful, thorough, and knows exactly what one needs to know about the car. Questions were answered and she made me feel at ease throughout the entire experience. Pam

Va
Review №88

I had been looking for a car for a bit before I stumbled across a 2011 Camaro at O’Brien Honda. Checked it out after hours and came to know it had just been traded a day or two before. I went the next day to test drive it, and was greeted by a nice fellow - Elijah Simpson. Elijah was a great salesperson from the start. After test driving the first time, I felt no need to hurry and purchase the car. There was no pressure whatsoever. After test driving the Camaro a second time, I made up my mind that I wanted to drive it for the rest of my life. This was my first time buying a car, let alone buying from a dealership. It was a decent price but no steal, as expected. I greatly appreciate Elijah’s time, and I have to say it was a bit fun. I did not drive the Camaro home the day I signed papers, but that was my fault. I found the car before they even inspected it. OOPS. The car was indeed worth it, though.Thanks again Elijah!!

Ji
Review №89

Our experience at O Brien Honda was great. Jonathan was great to work with. We felt that our service was great, negotiations were fair and we love our new car! I highly recommend OBrien Honda of Bloomington!

ph
Review №90

So far so good enjoyed talking with matt today reallly hope we can negotiate on a vehicle my wife really likes. Time will tell i guess hope to be able to give another good rating on there doing further business with my wife and I . Well went back did see matt couch again and definitely recommend talking to matt if you like great respectable service and great dealership. Oh by the way bought an awesome honda crv.

S
Review №91

My wife and I bought a 2020 Honda Pilot from Jonathan Dawson. He was very professional and knowledgeable. He answered all of our questions and was with us every step of the way. He even cam in on his day off to assist us with a warranty issue. The service department was as equally impressive in that they took care of the warranty issue and their attention to detail was fantastic. We would recommend OBrien Honda of Bloomington to anyone purchasing a vehicle. The entire experience was very professional and pain free! Thank you Jonathan and all the OBrien staff!

re
Review №92

Great place with vary friendly people! Would recommend any OBrian dealership to anyone!

Br
Review №93

Thanks to Elijah Simpson, he was really nice and profesional

Ch
Review №94

Got my car from Elijah and he help me get through some hard processes and got me approved for the car and his services are great

Ry
Review №95

Very friendly atmosphere. Everyone I have spoken to was very polite and professional. Robert, our salesperson was very helpful in the whole process. He kept us informed of everything that was going on. Always called us back in a timely manner. They were able to work around are busy schedule which also helped out tremendously.

St
Review №96

Just bought my third car in 12 months at O’Brien Honda. Great dealership to work with and look for Elijah when you are there!!

Ro
Review №97

I enjoyed working with Elijah quick response even late in the evening answering questions. A very good experience!

se
Review №98

I bought honda crv ex from Elijah and experience is good. He is awesome to explain about car. Great Job!

Ca
Review №99

My Husband and I Bought a 2015 Honda CRV about 2 weeks ago! Our sales man Matt was amazing! We have told our friends and family how Matt made the whole process easy! We will definitely do business with them again!

Sa
Review №100

Elijah Simpson is a great salesman!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1602 General Electric Rd, Bloomington, IL 61704, United States
  • Site:https://www.obrienteamhonda.com/?utm_source=GMB&utm_medium=Organic&utm_campaign=OBrienDigital
  • Phone:+1 309-663-9591
Categories
  • Auto repair shop
  • Honda dealer
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:7:30am–8pm
  • Sunday:7:30am–6pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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