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Erics Repair
9740 Humboldt Ave S, Bloomington, MN 55431, United States
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Al
Review №1

I strongly recommend you go anywhere else for repairs. Six months ago I came in needing new sway bars, which they installed and I went on my way. Fast forward to five months later, and my car is shaking so much I fear it may fall apart.The reason? Apparently the sway bars they installed were so overloaded with grease that they ruptured and I already needed new ones. Also, they affixed several screws so poorly that parts of my car had been banging around for who knows how long, causing who knows what kind of long-term damage. On top of that, when I took it to a different place I found that Erics overcharged big time--the second place I went to, Honest Auto Care, charged a fraction of the price to replace the sway bars AND fix the problems Erics technician caused in the first place.The cherry on top? When I reached out to Erics asking for a partial refund (less than half of what I spent there), I get back a passive aggressive email saying it was somehow -my- fault for taking my car to a different repair shop, because apparently I should have somehow known the car was suffering from shoddy repairs. Suffice to say, Im already in contact with a small claims lawyer.Avoid if you can!

Ha
Review №2

I recently moved to the area and my check engine light came on. I initially chose Erics Repair because they had great reviews and they were 0.5 miles from my apartment - so I could just walk home if my car needed to stay for an extended amount of time. I have had conversations about the diagnostics of my car with Isaac, Ron, and Eric himself! All three of them clearly explained what was going on and patiently answered all of my questions. I NEVER felt belittled or dumb. Eric even talked to my dad on the phone (my fellow young adults know how that is)! I was given honest recommendations on what was worth fixing. I can tell they care about their customers and will never pressure them into costly repairs for the sake of their profit.I will confidently continue to go to Erics Repair for all of my auto needs and recommend them to anyone and everyone. They will take GREAT care of you!

Jo
Review №3

Quick and Professional. They take photos and videos of your vehicles problem areas or broken parts to show you instantly via text or email. Definitely recommend this shop!

Je
Review №4

My first time at their Shop!! What a wonderful experience. I cant wait to go back. I highly recommend this auto shop. Thank you Eric.

Mi
Review №5

They always do a great job at Erics. They take pics of any problem areas and send them to you so you can see where the problems are.

Jo
Review №6

Best place in Bloomington to get your vehicle worked on!

Em
Review №7

I just used Eric’s Repair for the first time and I would highly recommend! They were nothing short of extremely knowledgeable, thorough and honest for me being a first time client.

Sa
Review №8

Really good shop, I drive all the way from Minneapolis to go here because I cant find anything else comparable. Been here multiple times and they havent once tried to upsell me on something I dont need.

Ja
Review №9

Awesome customer service. Told what the issue was with my vehicle, sent pictures via email of the issue, and communication was great. Price for my the work i needed done was a very fair price. Overall I would definitely recommend

An
Review №10

Took my car in for a steering issue a few weeks back; this shop was amazing. Photos of their diagnostic were sent to me before they called explaining what they found. Everyone I dealt with personable, professional and knowledgeable. They were very honest in their quote and needed repair work. I have already recommend them to my family as our last shop retired and closed, but will continue to recommend them to anyone needing repairs. Keep up the great work!

Th
Review №11

Top notch service. From the initial call to the correspondence provided once service began. Fixed my issue and helped me to feel much safer on the road again. Thank you to all that helped me today! Much appreciated

Ch
Review №12

Eric and his team have been nothing but professional through and through. I prefer to do most my vehicle maintenance myself on my 1987 Camaro and its rare I entrust it to anyone else. But Eric has proven to be the most reliable and honest around and though I moved about 30 miles away,he will continue to have my business

Lu
Review №13

I called Erics Repair at 8:15AM asking what availability they had to replace a u-joint on my Ram 2500. (I spoke to Eric, who is terrific) He gave me a ballpark estimate before I even brought it in. Service was completed the same day and came in below what the previously generated estimate! Excellent service.

Au
Review №14

They were honest, professional and fair. I asked them to replace the rear brakes but, after inspection, they informed me they didn’t need to be replaced yet. Honesty in the auto repair industry is hard to find. I’ll be taking both of our cars to them going forward.

Ru
Review №15

Went in for an oil change on my company leased vehicle and came out with new tires on top of the standard maintenance. I have requested this for the last couple of years with no luck but the guys at this location were able to get approval from my company. Definitely going to be my go to place moving forward. Thanks!

Ja
Review №16

Friendliest shop in town. Erics is also fast and efficient. Erics also understands the value of the customers time by offering video updates that allow you to know exactly what they are doing without you having to come in.The price is also very reasonable.

Ky
Review №17

Solid independent shop. Eric is exceptionally kind, courteous, professional and of course, knowledgeable. I like to work on my own cars when I can, but for repairs I dont have time for or dont want to tackle, grateful to know I can bring my cars here for service at a fair price. Highly recommend.

Ka
Review №18

Great service. I went in for a diagnosis of my car since it sounded funny. I got pictures of what they were working on and suggestions on what should be done. The problem was fixed!Staff members were very friendly.

Ja
Review №19

Excellent place to get your car serviced. I started using Eric after we moved to the city of Bloomington. Eric’s prices are fair, and services are quick. A cute dog also welcomes you at the reception.

Mi
Review №20

I recently took my work vehicle here for a starting issue to be diagnosed, then fixed. Eric and his guys are great!!! I had vehicle back and fixed within 24 hours of it getting towed there! I also had an oil change done at the same time and the total price was more than reasonable. I highly recommend using Eric and his guys for your auto repairs/maintenance. I will definitely be back in the future!!

Ha
Review №21

Eric is the most honest and caring mechanic. He is so good to everyone he helps. He is a very genuine guy and always treats his customers like family. I will forever recommend Erics repair. He is the best around!Thank you Eric your appreciated very much!

Tr
Review №22

Eric and his staff are friendly and knowledgeable. Great prices and convenience mean theres no reason to go anywhere else!

J0
Review №23

Great 2nd experience working with Erics repair. 10/10. Pictures and personal follow up make a difference. Best car repair in town.

Me
Review №24

Our car got a batch of bad gas without us knowing. Erics took the time to really figure out what was wrong and didnt try to tell us something was wrong when it wasnt. They were a pleasure to interact with and we appreciated his honesty. We were able to contact the gas station off of Erics recommendation and resolve our issue. Very thankful we have a local shop with great people! Thank you!

Sh
Review №25

I have been to Eric’s a few time for different car issues. Eric’s Repair is honest about the repair and won’t charge you for repairs you don’t need. Eric himself is a genuine guy. He is very honest and caring to everyone he helps- he strives for good service. Thank you Eric!

Am
Review №26

Had my AC condenser replaced at Erics yesterday. I was very impressed by the shop. They are honest about the repair and the cost is more than fair compared to other garages. I would definitely bring my cars back for any future repair work.

Ch
Review №27

These people have been so good to me, I love it. Every time I go in they only do whats necessary, find me discounts if available, and are super kind with no pressure. 10 out of 10 would go again.

Ni
Review №28

Have been to Eriks several times with our commercial fleet and had everything done from simple to large repairs. Our most recent visit was a large dollar repair that Erik gave us an estimate for. He completed the work quickly as we could not afford to be without our vehicle. The best part of our experience is when it came time to pick up our truck he mentioned it went easier than he originally thought and the bill came in less than our quote. You do not see that happen very often these days. Highly recomended. A+

Na
Review №29

Im so happy to have found Erics Repair. Amazing customer service, and they go above and beyond to find out whats wrong with your car and fix it for a fair price. Bring your car here!

Ri
Review №30

I had a fantastic experience at Eric’s Auto Repair. Top notch professionalism right down to the repairs, communication and the feeling that the customer is priority one. The folks at Eric’s truest believe in quality customer care. They will be my go to repair shop.

Ar
Review №31

Excellent car service; very knowledgeable and friendly management and staff. Wouldnt take my car anywhere else.

Ch
Review №32

Eric has a beautiful new shop, useful technology to help understand what exactly is going on with the car, but most importantly, he has integrity. He did a thorough diagnostic on my wifes car after it was making a strange sound and shared that the issue was expensive but not pressing. He said it could wait. No pressure to get it done at all. Im very thankful for his honesty and he now has a new loyal customer.

Ro
Review №33

Erics Repair is a shop local to me that I found while googling something close by. I thought Id be stuck with bigger chain shops that would going to nickel and dime me until they met sales quotas, so Im always willing to try the local guy with glowing reviews.Eric himself greeted me, understood that I dont want my car restored to brand new and promised me a 10% discount for being a first time customer. It means a lot to me that he was hands on at delivery and was available for the rest, including catching up with me when I was picking up the vehicle instead of sending another employee to run interference.Eric was friendly, the shop was great, he cares about his reputation, and Im very happy with the work done. Im saddened that it took me this long to find his shop, and I think youll be sad if you miss out on the opportunity to experience what they people used to be proud about when they say the words my mechanic.

Ka
Review №34

Honest and fair.

Sa
Review №35

I recommend Erics Repair because their work is priced reasonable. He is trustworthy as well.

ti
Review №36

Thoroughly enjoyed doing buisness with these people. An honest group that doesnt try to upsell you.

De
Review №37

Absolutely amazing service! They went out of their way to make sure I was able to get my car back faster and everyone there is extremely nice!

Jo
Review №38

Eric is a very honest mechanic and a pleasure to work with. He takes the time to make sure you are getting the best service at the best price, and there is no hassle involved whatsoever. I took in my car which Im planning on replacing within the year to have some pretty basic but pressing maintenance done. I was a little bit reluctant to get this done but knew it was the best thing to do. His service provided me significant savings on a repair and I was very happy with the results. I now have piece of mind that everything is in good shape, and not a major dent in my wallet. Best of all, he was very appreciative of my business. Thanks Eric!

St
Review №39

Etic is great. The easy part is fixing ky car. He excels in the hard part, customer service. Explaining the process etc..

Bu
Review №40

Couldnt be happier with the quality and professionalism of this shop. I recommend Eric to all my friends and family.

Jo
Review №41

Had my AC condenser replaced at Erics yesterday. I was very impressed by the shop. They are honest about the repair and the cost is more than fair compared to other garages. I would definitely bring my cars back for any future repair work.

Tr
Review №42

Have been going to Erics for years for all my repairs. They are knowledgeable and most importantly trust worthy. It is hard to find a mechanic I trust but with Erics straight forward and honest assessment, I feel better knowing my car is in good hands and I am not getting taken advantage of.

Th
Review №43

New to the area. Didnt trust taking my car to a dealership, but wasnt sure who to take it to.Some research, and a lot of people in two local groups mentioned Erics, so I decided to take my car here.My car was smoking, leaking oil from somewhere, and had a lot of noises.Dropped it off on tuesday and I didnt need it back till thursday evening...Tech Ron is 60+ and hes been doing this since he was 17 iirc, and he has been at Erics 5 years Iirc. He did a full inspection, very detailed, and found a few other things wrong I had no clue about!Ive got out of state plates, and one thing keeps seeing happen is I get ripped off across the country. The worst case seems to be what the issue is... Worst case here would of been a bad head gasket lol(which it wasnt). He took vid and pix of each deficiency. I could see it all in a report on my phone. Even showed the pic of the battery test fail, and each pic was date/time stamped. He gave an estimate and it wound up being even less! Ive had the issue other places the estimate is the lowest figure and always something seems to happen to add a hundred bucks or so.Ron was exceptionally: honest, experienced, and professional! plus, it was done before needed it back!!I WILL DEFINITELY BE BACK FOR ANY FUTURE MAINTENANCE.

Jo
Review №44

Eric was recently able to get a rusted in bike rack out of my cars receiver. I thought it was a lost cause, but he did not give up as others have done. He saved me much stress and anxiety with his perseverance! Clean, well run shop. Decent prices and quality service.

Ma
Review №45

Very reasonable prices. They are very kind and professional! I was in a huge bind with needing to get my car repaired to get to work, and Eric’s repaired my car above and beyond what I originally came in for...no questions asked!! I will ALWAYS return and refer anyone to Eric’s! Thanks again

Ch
Review №46

I’ve been going to Eric for a few years based on a recommendation. He’s fair in his prices and honest about the work. I trust him completely. Before I would bounce around to whoever is closest to where I lived. Now I won’t go to anyone else. Highly recommend!

Jo
Review №47

Eric is super friendly and took care of my vehicle very well.

Tr
Review №48

Nice team in and out really fast, even though they booked solid for the day.

Da
Review №49

Best shop around. Cant go wrong with them!

Je
Review №50

Honest excellent service, fair reasonable pricing

M
Review №51

Really impressed by these guys.. theyre honest, knowledgeable, and good at explaining what needs to be done/has been done. Ill always trust my vehicles with Erics.

Ka
Review №52

Awesome customer service here! Every person I interacted with here was friendly and helpful. 10 out of 10 would recommend to anyone!

Re
Review №53

Erics repair is the greatest! My family has used this repair shop for years and we know they are fantastic! Not only that, they are great members of the community and great community builders. We need more businesses like Erics Repair.

Mi
Review №54

Eric and his team are the best! They have always been very helpful and honest. I would recommend Erics Repair to everyone.

Jo
Review №55

Professional customer service, certified repair, for a reasonable price

Jo
Review №56

Quality repair, good customer service and a reasonable price

Ad
Review №57

Great repair shop. Excellent service at a great price.

Gr
Review №58

The people working here are effective, reasonably priced, and Id add kind. I would highly recommend to anyone.

Sh
Review №59

Excellent service! Eric always goes the extra mile to make sure you are a satisfied customer, highly recommend.

Jo
Review №60

Great personalized service like family here very helpful and willing to work with budget

Pa
Review №61

Great service! Loved the electronic communication!! Pictures and full explanation of everything!!

Bi
Review №62

70 dollars for them to tell me what I already knew.. wasnt informed of the charge until I declined the steep estimated cost of the repair. Disappointed

Ma
Review №63

Best shop around. Cant go wrong Eric is the best!

Sh
Review №64

Very bad experience. Major communication problems, plus they are not that knowledgeable. Nuff said

Jo
Review №65

Eric does a good job!!Small shop , good service, great rates!!

Ve
Review №66

Awesome Service! Awesome Location! Awesome Prices!

To
Review №67

Eric is the most honest mechanic Ive ever found. Its a nice change to not feel like Im getting ripped off every time I bring my car in for something.

Jo
Review №68

Amazing! Honest and affordable.

JC
Review №69

Thorough and helpful.

To
Review №70

Fantastic communication

te
Review №71

They are the best at what they do tell you exactly whats going on and everything they did so they keep you in the loop about whats going on with your car. There is hands down no one better.

Ma
Review №72

Thay are the best

Se
Review №73

Good communication, good shop.

Se
Review №74

Only place I bring my vehicle for repair. He will shoot you straight not B.S. This is all with the benefit of the fairest prices in town.

Aj
Review №75

Very expansive

Le
Review №76

Clean, well organized

Je
Review №77

Thorough and honest!

Information
57 Photos
77 Comments
4.8 Rating
  • Address:9740 Humboldt Ave S, Bloomington, MN 55431, United States
  • Site:https://www.ericsrepair.com/
  • Phone:+1 612-490-5864
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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