The staff here is very helpful. Every time weve been here someone has come up to us to offer help. Sometimes the shelves look a little empty, but they have a lot of things other stores dont in the services really good.

Excellent customer service, with the items you need. When you need that one bolt, plumbing fitting, or paint, these folks will help you find it. Highly recommended. Dave is their paint specialist and has an eagle eye for matching paint colors. They are always adding more items every time I come in and are responsive to customer needs.

Love this place. Great local hardware store and a wide range of products. Need a propane refill? Theyve got you at the lowest price around.

Great hometown Hardware Store. Slid a bit but I believe they will snap back. All great people work there. Its Blacksburg Hardware now. I tell u if you need a bolt or screw they have it.

Shelves all stocked and some unique furniture for sale. Employees very helpful.

Excellent service

Great place in and out quick. staff new where everything was I needed. didnt have to ask for help they offered

Heaveners is a great hardware store and always has friendly and helpful staff.

Great local hardware store. Love to go into a place where corporate America hasn’t completely taken over. The staff is kind, helpful, and always ready and willing to help you with any home improvement dilemma you may have.

Walkable distance from campus with a good range of selection. I typically end up here for balsa, bass wood, stain, spray paint, nails, or sand paper... All of which they have at reasonable prices. Its nice to be able to go here instead of driving to the bigger hardware stores in Christiansburg. Relatively friendly and helpful staff.

Great people and prices

They are gradually getting more stock in. Great improvement over what its been for the past several months. A lot of prices are competitive with the big box stores. Especially with the gas savings.

Great selection great people

I have been a Heavener customer for 20+ years. Its very convenient to stop and pick up necessary items. Naturally, they cant stock as much as the huge stores, and their prices are a bit higher. But the staff is friendly and tries to be as helpful as possible, and it sure is handy to be able to stop by a local store, rather than drive out to the mall to the big chain stores.

Great local hardware store! Friendly, helpful customer service and a great selection of equipment for a variety of needs. Not to mention that its so great to have a hardware store located in Blacksburg.

A great old-style hardware store! Theyll cut plywood down, have lumber in adjacent warehouse, a remarkably varied stock with just about everything -- and a friendly, good staff to help you find everything on your list.

Great service - knowledgeable, nice staff. I love supporting local hardware stores.

Pretty good service, price, and selection. But they seem to try and keep the stock levels thin. Theyre often out of what I want or dont have enough of it in stock.

Small local hardware store with many of the things that youll need. The best thing about it is the small-town service, however. The employees there are glad to help you out and answer your questions.

It is hard to beat a local hardware store, but their inventory is declining...

You get most of the things you want and personnel there are extremely helpful. They are best in BB as far as I am concerned.

Fantastic business! Fine folks, reasonable prices, convenient location. Hard to ask for more.

Very helpful staff and prices are amazing. This is definitely where Ill be going from now on

Super nice staff! Very helpful, couldnt have done my project without them

Great local hardware store. You can still find many small specialized parts that have gone missing in the big boxes (like Lowes, Home Depot, etc).

Very kind and helpful, huge assortment of nuts and bolts and screws. Also free popcorn

Local hardware, tool and home improvement store. Reduced amount and diversity of stock now-a-days has reduced my evaluation by 2 stars. Renamed to Blacksburg True Value, under new management.

Knowledgeable and pleasant employees, clean and organized store.

Had exactly what I needed in an emergency on a Saturday.

Great staff !!

Frequently out of anything you need.

Great service

Big selection of hardware, including wood, sheet metal, fittings, nuts, bolts, and a billion other things. If you cant find it, ask up front. They are more than happy to help.

Surprisingly good prices with a good selection. They also have a warehouse for larger materials.

Local Hardware Store. Generally helpful and friendly.

Very helpful with advice and expertise.

This place has nothing on the shelves anymoreIt’s been like this for close to a year nowIt looks like they’re going out of business and every time I ask why there is nothing on the shelvesI get the same answer because of the new owner

Friendly, Convenient, Clean - Always a positive experience!

They do not carry anything anymore. Looks like there going out of business!

A typical hardware store that catered more towards home improvement than anything else.

Always helpful and polite!