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Jiffy Lube
11800 S Memorial Dr, Bixby, OK 74008, United States
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El
Review №1

This location has never let me down. If youre not comfortable with places that barely talk to you and dont tell you whats going on, this place is a good fit. Theyll tell you where to go, what theyre doing, and usually they work fast! The lobby is comfortable and has snacks and soda, which is a nice perk.

El
Review №2

Never going anywhere else!! Their service, professionalism, friendliness is outstanding!! These men are here to serve you and care about it! Such great attitudes and very welcoming. Clean lobby. Very quick and proficient! Super kind to their customers, they also provide snacks and drinks and free air fresheners!!

D
Review №3

Very fast and professional. Gave me the option to wait in the AC or hangout in my car. Its very hot and very busy and they are working hard and making sure everyone leaves with a smile on there face and a engine running good

Jo
Review №4

I highly recommend this location for all your service needs, they are quick, efficient, and friendly! Brittany at the front desk was awesome!

De
Review №5

They where very kind an had my truck done very quick an it was clean too they will have my truck all the time

Ph
Review №6

Detailed work and clear communication of what was performed and what was needed further. Impressed.

Es
Review №7

These guys all know what they are doing but theres one that stands out but I dont know his name but hes in the Bixby Jiffy Lube

Ta
Review №8

Great customer service! Best in town. Thank you!

Je
Review №9

Polite and welcoming staff. Did an amazing job. Was quick. Very informative. I will definitely bring my cars back to see Bobby and the rest of the crew. Highly recommend this location.

Da
Review №10

The staff was friendly and worked efficiently to get my vehicle road ready for our family vacations! Would recommend this location over any oil change place in Tulsa. It’s always the same staff so obviously they do their job well if they’re still here!

L
Review №11

Wonderful, friendly, knowledgeable staff. Chris and the others are always so welcoming and go above and beyond for their customers. Highly recommended if you enjoy quick yet excellent car service and a few laughs because these guys do it all.

Li
Review №12

They are so awesome! I always get nervous going into a car services place because I think theyre going to rip me off, but for the first time, they actually told me how I could save money and still have everything I need! I was very impressed and will definitely return!

Ke
Review №13

Fast, professional, courteous service. The crew at this location worked well together... like a well-oiled machine.Which is exactly what I got after my oil change!

Li
Review №14

Fantastic service from the moment I pulled up until I left! All three techs were involved in my service. They explained in detail what services were provided and even showed me their workmanship. Ive never experienced that before. This was my first time going to Jiffy Lube and I was so pleasantly surprised! I was in and out in 30 minutes and payed $75 less than what Im used to paying at a dealership who keeps my vehicle all day. I will definitely return to this Jiffy Lube next time my car needs service. WONDERFUL EXPERIENCE!!

So
Review №15

The employees are always professional, courteous, and quick with their service. They even informed me that I could get my oil topped off it it gets depleted before the normal 3,000 mile oil change.

Co
Review №16

Service was fast, professional, and thorough. All of the employees were professional & very polite.

An
Review №17

I am so impressed with the service that was provided to me. This is the 2nd time I visited this place for oil change, tire rotation, air filter, and windshield wipers. The whole team in this place amazed me with their above & beyond customer service. I was able to use my coupons, and on top of that they offered me free windshield wipers. I love this place and they earned another loyal customer.Thank you for putting an amazing team together whoever you are! They are rocking it!

Ji
Review №18

Fast, professional and preventive maintenance is peace of mind

An
Review №19

These guys and gals take care of business. No frills and no BS. 5 stars.

Ha
Review №20

Always love going the atmosphere is very relaxing and they do a great job staff is super

JO
Review №21

Awesome place.. . They care ❤ about your vehicle and will physically show you everything about your care... troubles and needs.... thank you jiffy lube...

Ra
Review №22

Ive been getting my oil changes here for several years. They treat you right! Do a great job. In and out quickly.

Za
Review №23

Took me in to change my oil when they closed in 30 minutes

Ma
Review №24

This is my #1 place for getting my oil changed. They are always very quick and efficient at completing the service. The employees are friendly and knowledgable. Ive never been pressured to buy additional add-ons. This is the only Jiffy Lube location I get my car serviced at.

St
Review №25

The crew was very friendly, efficient and knowledgeable - no complaints!

Sc
Review №26

Good people ... expensive for a simply oil change.

Co
Review №27

Best customer service, great prices, and great coupons to save a little more. will be returning

Ro
Review №28

Super fast, respectful & friendly service

Ma
Review №29

The people that work at the Jiffy Lube in Bixby are always kind and fast.

Tr
Review №30

Quick service, was in and out in less than 20 minutes or so. I did not need an appointment and only one other person getting their car taken care of. However, I would say that the customer service experience with check-in and check-out could have been better. No major problems, but not above and beyond by any means.

Na
Review №31

This is a great location. Dont know how they hire such positive people but it shows in their attention to the customers. Was in and out quickly.

Ja
Review №32

Ill start with the positive. They were polite and very fast!However, they said they would top off all my fluids and they didnt. They said they inflated tires to 40, but they didnt. (My tire pressure remained at 36 and 38.) When spending the money, I expect truth and quality.

Lu
Review №33

My wife went there and they were very disrespectful and took advantage of her not knowing everything! Very poor business concept. Never going again.

Da
Review №34

Been going here for 6 years and these guys are always professional, courteous and competitively priced. Never try to push a bunch of stuff you dont need.

Ja
Review №35

Professional and inviting every time

Jo
Review №36

Very quick and friendly staff. I was in a rush this morning and had oil change done in 15 minutes or less. Very impressed.

He
Review №37

We are waiting to see if the oil change we got for $60 will cost us $3000 or $4000 in damages. The vehicle was driven in for an oil change and inoperable and had to be towed within 15 mins after they were finished. STAY AWAY FROM THE ENGINE CLEANER!

Th
Review №38

Fast and friendly like always

Br
Review №39

Fast and easy.

Th
Review №40

The staff here is very professional, on time, and found me the best price possible I would definitely be giving them my business in future oil changes!Thanks again Heather!

J
Review №41

Edit: Jiffy Lube refunded the service charge.They tried to upsell my wife on a bunch of nonsense, going so far as apparently creating a check engine light to offer diagnosis. She declined the ancillary services, leading up to her driving off with said check engine light. Now when that car has a cel, the car automatically turns off cruise control and traction control, so they directly put her safety at risk. I got a chance to read the codes, P0113 (IAT high input) and P0102 (MAF sensor low input), and it made sense due to them offering her a new air filter. I pop the hood and immediately I see that they left the MAF/IAT sensor unplugged. Not only that, but without that sensor we got horrible mileage for our Thanksgiving day travel-averaging 10 mpg. I called them this morning and Im still waiting on a call back. Oh, and they put a service sticker in her window stating her next oil change is 40,000 miles from now. I have no confidence in Jiffy Lube.

Mi
Review №42

These guys are always quick and very courteous. With all the coronavirus stuff going on they keep their lobby capacity low and give you the option of staying in your vehicle. Super job as always!

He
Review №43

Great staff, exceptional service. Normally my husband takes the vehicles for the oil changes, but today I did. The folks working here were friendly, prompt and even vacuumed the car. There was no long wait and even asked if a 15 minute wait was going to be alright. Are you kidding??? I’m more than happy to wait that amount of time considering how long a dealership usually takes. Would and will definitely recommend!

Da
Review №44

Not one employee wearing a mask at your location in Bixby. Wake up. You lost my business moving forward. Also they open your car door and are right up in your face (again no mask).

Ha
Review №45

They always have very friendly staff!! Also I like the fact that they always show you that there is new oil in your car before you leave. Obviously I believe they do it, but they always go the extra mile to show you everything and explain anything you need to know. Love this location!

Mo
Review №46

First they were open during the whole shutdown which I still had to work so I need my oil changed. They were soooo nice and polite and friendly. Plus they did a great job on my oil change!!!!

Kr
Review №47

The best customer service. The kindest workers and the most fun place to wait for a quick oil change...water, soda, popcorn, lollipops. My kids beg for oil changes now that we have found Jiffy Lube! We love it here...they always remember me and their service is top quality and prompt. I wish I could give it more stars! Keep up the good work!

Ta
Review №48

Best service ever

He
Review №49

Fast service. Checked everything under the hood. I was in and out in around 15 minutes. Will definitely be back.

Za
Review №50

I showed up 5 minutes before closing, and they were still super friendly and efficient. Will definitely be back! Great customer service! 😀

Ca
Review №51

They were all very kind and made me feel comfortable. I brought my youngest with me and nobody made me feel like it was a bother. They were knowledgeable about my car and knew their jobs well! It didn’t take too terribly long either.

No
Review №52

I absolutely had the best experience at Jiffy lube! They got me right in. Went over and beyond with customer service. Thank you!

Ap
Review №53

I tend to visit the jiffy line off memorial between 121st and 111st. I really love going here because they not only try to get you in and out on a timely manner (though busy times will always happen). They also provide honest feedback and Ive never felt like the were lying to gain more profit. They helped me to know what my check engine light was on for, and because of that - I was able to get it fixed for a good price. All of that, because these guys really do offer quality over anything else.

Pa
Review №54

Overall a really good job. I came by the first time and a tech told me it would be an hour before they could get to me. He was a little gruff about it, but his job is turning wrenches, not customer service.I came back a little bit later so I could drop the truck off, and that process was super smooth and easy. Took about 3 minutes.When I came back, the ladies up front were super friendly and sweet. Called me “hon” and “sweetie”. They forgot to replace the window sticker with the new mileage, but when I asked for it, they printed it off immediately and put it on themselves.Really good experience overall!

Za
Review №55

The service was fast and efficient. The only reason i didnt give 4 or 5 stars was because whoever changed my oil put my truck in 4 wheel drive and left it there.So back story, there is a software bug in my truck if you turn the knob from 2 wheel drive (and by pass the 4 wheel rear drive) and move it to 4 wheel all drive, my truck get stuck and putters around making it difficult to turn. I then have to take it in to get serviced.Not sure why the rep put my truck in 4 wheel drive but now i i have to get my truck serviced to get it back to normal. The rep had no way of knowing this, but i didnt mention it because i didnt ever think they would put my truck in that state.Amend/UPDATE:I initially gave 3 stars because my truck was acting up after. Once i posted my review, Bobby from jiffy lube called and asked me to come in and fix the issue. I went in and 5 min later it was good to go. Great service and nice people. 5 stars.

Ra
Review №56

Friendly and quick. Did what I asked them to. Please ASK me if I want my dirty air filters changed before pulling them out of my truck and shoving them in my face. Thanks.

Ro
Review №57

They are absolutely Awesome at this location

Da
Review №58

Honestly I know nothing about cars but everyone here seemed trustworthy and was super friendly to me from the start. Other places before have tried to get more money out of me than needed and I don’t get that vibe from here. Will come back when needed!

Je
Review №59

Excellent, fast and efficient service. They even took me in when I showed a few minutes before they were supposed to be closing. They offered services based on my vehicles mileage and factory recommendations, but did not make feel pressured to have them done.

Jo
Review №60

Love this location they alway remember me and treat me like a valued person and to me they are also valued thanks guys hopefully you are doing well with life in the new virus 🦠 world 🗺 see you when it needs serviced again!!! Fast, polite, affordable

Jo
Review №61

Fantastic place to have your oil change and other services. Fantastic Management and Employees!! I highly recommend this location!

Mi
Review №62

Super nice folks. Very friendly and honest. I recommend highly.

Me
Review №63

Great service. Fast and efficient! Friendly staff.

J.
Review №64

Fastest oil change I’ve ever gotten, love not having to wait!

Sa
Review №65

This is a well managed and professional place to have your vehicle maintenance taken care of. They support veterans and offer free oil changes and other discounts on Veterans Day. They have excellent staff and get you in and out pretty fast. While your waiting they offer free soda and popcorn.

JA
Review №66

Fast and great service. Travis was my technician and he was knowledge and friendly. Will definitely come back.

Ch
Review №67

Considering the Covid 19 issue, the service was good. People were friendly and very professional. Will return when time for another service.

Br
Review №68

Always great customer service at this location. We came in 3 minutes before closing (unknowingly) and they happily changed our oil even when we offered to come back on another day. That kind of great customer service keeps us coming back.

No
Review №69

Very quick and the staff were Awesome....Thank you guys

G
Review №70

The guys at 117th and Memorial are the best! Theyve always done a really good job for me. Thanks for the great service!

Li
Review №71

Overall my experience was positive with one large exception. Upon arrival I was greeted by a man who thought it necessary to explain to me why I needed to park my car behind the other line of cars. After manspalining why its necessary to line up a car behind another car, he then proceeded to call me hun. I asked the two other male customers if they were told how to park a car behind another car or called hun and they chuckled to themselves.I had zero issues with my service other than with this one individual. I thought the service was fast and efficient the price was good, however I feel that a little basic customer service training with their male Manager would do them some good.

St
Review №72

I noticed fluid dripping under my 13 Accord about one month after my $80.00 oil chance at Jiffy Lube. It was the front, right. I pulled the car up on my ramps and noticed oil dripping from the oil filter. I placed my bare hand on the oil filter and was able to easily twist the filter left to right with no resistance; plenty of slack. I tightened the filter myself and no leaks since. This is my first one star ever.

Ma
Review №73

Love the people that work here, especially Daniel. I literally know nothing about cars besides knowing I need to fill it up with gas and get my oil changed, so theyre always willing to tell me if somethings up and if I should go and get it fixed. Amazing people and amazing service.

Da
Review №74

The people at Jiffy Lube In Bixby,OkAre very professional and do a really great job.

An
Review №75

I went into this location to get my oil change done yesterday afternoon and the staff was wonderful! Bobby and Kodie got my car in and taken care of thoroughly and quick. I appreciated the great customer service they both gave.

Ja
Review №76

I didnt have to get out of the vehicle. They were prompt, very professional and punctual, and explained things well. I will return.

Dr
Review №77

The service seemed fine at first, but they overfilled the oil, which my manual says can damage the engine, overfilled the antifreeze by almost 4 inches, and overfilled the tire pressure. One at 37 and the rest at 35 when the recommended psi in my manual is 32 max. I will not be going back. More fluids and pressure and not beneficial. The right levels are what a car needs.

Je
Review №78

People were friendly. Did a great job. But they over filled the oil. Took back to the shop. They corrected the issue. Too much oil will blows seals. Make sure to double check oil when you get home.

Ke
Review №79

Amazing guys who work here! They made sure I saw my clean oil and told me everything they had done. I will be back for sure :)

Ro
Review №80

They were quick, friendly and easy to work with and did a great job! I would definitely recommend.

Al
Review №81

This was my first trip to Jiffy Lube and I went to have my transmission flushed after it started acting up. I was blown away by the service. The manager Frank helped me and he was so knowledgeable and took the time to educate me on the whole process. He recommended things I should have done but didnt pressure me at all. It was an immensely better experience than I anticipated and Ill definitely be coming back with any future needs including the services Frank suggested!

Ma
Review №82

I started going here about 2 years ago. They do solid work and have great customer service. I like how they review recommended services for your vehicle as suggested by the maintenance schedules for your make and model vehicle.Only thing they can’t do st this location is rotate your tires. Maybe one day....Great place, go see them.

De
Review №83

Fast service with through work and great prices. Definitely great to have a Jiffy Lube so conveniently close to home. Was expecting to be our for at least an hour and got back home within 30 minutes of leaving home.

Se
Review №84

Had my oil changed for free on Veterans Day. The employees were very friendly and took great care of all us. Free popcorn and sodas were available. After my oil change was completed they walked me out and showed the oil level, and all caps were on. Would definitely recommend this one!!

ca
Review №85

Very nice people who work there and they do an awesome job taking care of your vehicles

P
Review №86

Excellent Service

Na
Review №87

10 minutes for an oil change. Friendly staff. Very satisfied.

Pe
Review №88

Quick, correct, and free coffee. That’s the best, and they do it at this location!

Lo
Review №89

I have been going here since it was first built. They have done all of the oil changes on my vehicles over the years. They are thorough and check everything. They offer a Signature Series oil change that costs a little more, but it is well worth it. I sat in their comfortable waiting area (they offer free drinks and popcorn by the way!) and watched them going over my vehicle. They checked over more than oil change stuff. They checked lights, belts, hoses and more while they were draining the oil. That is the type service that I like and am glad to see performed on my vehicle.

Ti
Review №90

This was our first time here. The service was great! Absolutely no problems or pressure. Loved it we will be back from now on.

Sk
Review №91

Everyone was so nice. I had several things changed and replaced and it didnt even take 25 minutes and 5 peoples were ahead of me. I had several people on my car at once, they showed me in the shop what problems I have and gave me advice for them. They topped off all my fluids and even vaccumed my car. I was very happy with their service and I will be coming back.

Ni
Review №92

I LOVE this Jiffy Lube! They changed out the belts and did my oil change in way under an hour! Fantastic set of employees at this location! They are very friendly and knowledgeable!!

M
Review №93

Great place to go to when youre in a hurry and want the job done right. Customer service was fantastic, and its nice to have free snacks and something to watch while I wait. Overall a great place to bring your car.

Ga
Review №94

Quick, convenient (no wait...somehow), got the job done.

De
Review №95

Everyone was super friendly, with clear communication. Answered all of my questions, and were done with my oil change super fast. 😊

Va
Review №96

This place is the best. I have been here twice and have had Jennifer help me both times. Shes very kind and knowledgeable about cars, products and services offered. I also think its awesome they are offering a free oil change for all veterans on Veterans day.

Ca
Review №97

They took great care of me. Polite, honest, and fast workers. Money is tight so its good to spend it somewhere I can trust. Ill be returning for futute maintenance.

Ja
Review №98

These guys are honest and have great character. I brought my ’76 Corvette in to get the transmission checked out. They identified my problem and weren’t going to charge me for taking a look. I ended up having them change the fluids based on their recommendation. Through miscommunication somewhere they ended putting synthetic oil in the transmission (these things happen!). When I noticed it shifting funny later and checked the receipt, I brought it back, having bought the correct non-synthetic oil at Autozone myself, and even though they couldn’t replicate the issue I was having with my transmission themselves, they went ahead and swapped the transmission oil for free and were kind and courteous to me the whole time. I’d go to a shop full of guys with high character like this all day. I recommend you do too!

Ja
Review №99

The female employees there are super friendly & extremely knowledgeable & hardworking! I felt very confident that my car was in very competent hands, The ladies made me feel like my business & my car was important to them. I look forward to my continued business there! Will definitely recommend this particular Jiffy Lube to friends & family! Thank you Ladies! Sincerely,Janet Tidwell

Ry
Review №100

Workers are polite and are quick and with military discount Its a great price!

Information
11 Photos
100 Comments
4.6 Rating
  • Address:11800 S Memorial Dr, Bixby, OK 74008, United States
  • Site:https://www.jiffylubetulsa.com/
  • Phone:+1 918-970-6886
Categories
  • Oil change service
  • Car repair and maintenance
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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