Ive used Shane and AFI for about 4 years at the time of this review. Initially, we moved from another insurnace company in town because he saved us almost half on our car insurance, and was able to double our home owners coverage for the same as what we were paying elsewhere. While the money-side of things is great, Shane and his staff have not only provided insurance to us, but have truly taken care of us in the last 4 years. Shane answers the phone - day or night - to ensure his clients are taken care of. When my wife was in a minor car accident a couple of months ago, he was the second phone call that was made (after 911) - he arrived on site before the police left to make sure everyone was OK, and to ensure that everything was taken care for the repair of our vehicle. You dont find guys like Shane who truly treat their job as a profession, and when you do, you keep using them!Thank you Shane and staff for the amazing service!

Wonderful group, very Professional with great coverage and great rates, saved me a bunch. Do yourself a favor, give them a call or stop in and experience the definition of customer service.

From the beginning of my experience I was impressed with the professional services provided by Martin. The information he provided me was explained in a way that was easy to understand and clear for me to make important insurance decisions. The atmosphere was relaxed and comfortable. The coverage was better and fit my budget. I started my New Year with a wise choice switching to American Family Insurance and look forward to a new relationship I can trust.

Christine was amazing to work with when we had to change our home owners insurance due to selling our house and buying another one. She was very professional and extremely friendly and personable. It was always a pleasure getting to talk with her.

Workers here are so kind! Happy so far that weve switched to them!

Love this place the people are freindly the coverage is great.

Always helpful

Great insurance company been here for over a year 5/5