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Luxe Decore Event Rentals & Designs
2081 Alton Rd #F, Birmingham, AL 35210, United States
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Re
Review №1

Great service and a beautiful birthday sign at a reasonable price. We got so many compliments and many people now asking who we used. The sign was promised by 11am on my husbands birthday, but I was pleasantly surprised to find it was up by 9am. It was left up for a full 24 hours before they returned to take it down. Highly recommend!

Ca
Review №2

If I could give them a ZERO I would. Worst experience ever and didnt even get the opportunity to have an experience! My fiancé and I had a SCHEDULED appointment a few months ago on a Saturday that was confirmed three times- via phone and twice by email. Arrived that Saturday- no one was there. Had to go through Facebook to reach out to someone who immediately responded they were having car issues- she asked for my number so she could call me. We waited about 40 minutes- no call! We left. She called about 5 minutes after we left and stated Im here now. Are you kidding me!?! I informed her our time was valuable and we already waite4d on her and she never called. I stated I would reach out to Nesa which is the owner. Nesa actually called me and was very nice, understanding, and extended me her personal services should we decide to give them a chance again. Today I decided I would do so. I messaged Nesa at the number she provided and didnt hear back, so I decided to call the office number. BIG MISTAKE. Ms. Ray answered and I informed her Nesa provided me with her number due to our prior experience and I left her message earlier this morning but hadnt heard back, wanted to know if she was at the office..she cut me off and said we schedule those through the office (didnt I just say she gave me her number so I can call her personally?) I said ok, we wanted to know if she had anytime this Saturday or...(cutoff again)... Oh no, we dont do consults on Saturdays....I understand what youre saying but she told me she would personally..(CUTOFF AGAIN) Maam we dont do consults on Saturdays because we have weddings.. were booked until October......ARE YOU KIDDING ME!!!!!!! At this point I said ok thank you and hung up. But what I want to say is THIS IS WHY ITS HARD TO SUPPORT YOUR OWN! When you have unprofessional, no couth people, full of excuses instead fulfillment, it will be your business downfall time and time again! Had she LISTENED to what I stated, she would have taken my name and number and reached out to Nesa and relayed my message. Even if she wasnt available Saturday, given our prior issue and time being wasted, putting forth the effort would have been great. BUT AGAIN, people wonder why we dont support our own people.

Ja
Review №3

I recently used Luxe Decore Event Rentals & Designs for two events a birthday party and my sister’s wedding - both experiences were wonderful! The planning process was smooth and easy, They were both helpful and prompt when it came to responding to my million emails. The rentals were delivered in good timing with ease and in perfect condition along with amplifying each events beauty. I will defiantly be a returning customer! Thanks Guys!

Jo
Review №4

Was grateful to stumble upon Luxe Decore Event Rentals & Designs when planning my wedding. There is such a colossal selection. You can find everything and anything for an event that youre hosting.We rented everything from chairs, tents (with lights), barrels, barware, napkins and more. The tents truly created a cozy and intimate atmosphere during the wedding- and it gave us peace of mind. Everything is easy- tent set up is fast and efficient. The staff are competent and friendly. After the wedding, all things were collected. We didnt even have to wash any dishes!Truly is a gem. Would definitely recommend if hosting any event.. theyll have what youre looking for and at a reasonable price.

Jo
Review №5

We used Luxe Decore Event Rentals & Designs for our sons wedding. Couldnt have been happier with the service, the rentals, and the delivery. They delivered everything on time and with a smile - they were a great help and very professional! I highly recommend Luxe Decore Event Rentals & Designs for a great selection, reasonable prices, and on-time delivery!

Ca
Review №6

Luxe Decore Event Rentals & Designs provided excellent, efficient and friendly service for our backyard wedding! We rented a large canopy, tables, chairs, and linens for our event. Everything came exactly as expected if not better. The timing for set-up and take-down was perfect. They were both a real pleasure to work with and very responsive to emails and calls. I will be recommending Luxe Decore Event Rentals & Designs to anyone else I know looking for rentals, as we could not have been happier with their service.

Da
Review №7

I am so excited to have Luxe Decore Event Rentals & Designs. They have amazing customer service and will go above and beyond to make sure you have what you need. They have a great selection of inventory and you can tell they take great care of it. If they dont have something you need, just ask and they will do their best to help you get it! I wont even begin to name names, because the whole team is great to work with.

Ne
Review №8

Awesome very professional courteous and knowledgeable. Would recommend them to anyone . The staff is amazing!!!

Pa
Review №9

Luxe Decore Event Rentals & Designs was wonderful! As wedding planners, we hired them to service the destination wedding in Vail that we had planned. They were prompt and accurate in their response times and information during the planning process. The day of they were easily accessible and they conducted themselves with the utmost professionalism. We will certainly work with them again!

Le
Review №10

Highly recommend! They have been so easy to work with and most of all, they are super responsive! Ive worked with Luxe Decore Event Rentals & Designs on 2 events now and they have made everything so easy. I look forward to using them for all future events and you should too! They take a lot of stress out of the event planning process.

Ca
Review №11

Luxe Decore Event Rentals & Designs provided rental items for our daughters downsized, Covid wedding. Everyone we encountered was enthusiastic, helpful, and professional--always going the extra mile with a friendly smile. The delivery was exactly on time, as was the pick-up. And a refund was quickly provided for the one item that didnt work out as planned. I cant recommend this company highly enough. Thank you especially to Julia, Jake, and Jeremiah--the three amazing.

Ji
Review №12

Wonderful company! Gloria and her team are the nicest and make you feel very confident that everything will be perfect for your event ~ and it was!!! I HIGHLY recommend their business for all of your event needs! AAAAA+

Eu
Review №13

One company for all your party needs! I had to plan a summer outing for a work event and Gloria was absolutely amazing! He really helped me put everything together from A-Z. The quality of customer service was superb!

Be
Review №14

Luxe Decore Event Rentals & Designs makes planning our companies events a breeze. We have utilized a variety of the equipment offered and never been disappointed. They make it easy to organize and plan. The customer service is top notch!

Ma
Review №15

It was such a pleasure working with Luxe Decore Event Rentals & Designs! They provided equipment for our annual fundraiser. Everything worked well, was ready on time and the customer service was fantastic! Would definitely recommend to anyone looking for event items to rent!

Sa
Review №16

Our team has worked with Luxe Decore Event Rentals & Designs team extensively over the past 8 years on a number of major events. We find their service of excellent quality and have the ability to adapt onsite with any changes required. Highly recommend this business.

Ca
Review №17

Great!! I called at the last minute; night before looking for a tent, table and chairs, in the midst of COVID-19 where customer service has become lost. Leah, with a very polite voice and optimism, assisted with the day before request that included delivery and set up!! Tomorrow is my 60th Birthday Party also celebrating their birthday is my nephew and two granddaughters as well. It should be a fun family day!! Its been a difficult year Leah, Thank you for everything.

Ga
Review №18

Everyone at Luxe Decore Event Rentals & Designs is amazing and will help make your wedding perfect! Everything was delivered on time and the quality was spectacular! Highly recommend renting from them!

Ro
Review №19

The company deserves all-stars! They were great with the delivery and the setup was really simple. Best party rentals in Alabama.

Ra
Review №20

Thank you Luxe Decore Event Rentals & Designs for an amazing rental! The staff were diligent and allowed me to have an amazing event. Would definitely recommend!!!

Ju
Review №21

I will definitely be working with Luxe Decore Event Rentals & Designs for future events! Their prices are unbeatable! They were extremely professional, on time, and provided great service day of the event and even leading up to it! We were planning a launch party on our own, and felt overwhelmed--we began running ideas by Luxe Decore Event Rentals & Designs to see if they could help out or what they would recommend--even though we ended up not using them for those services, they were still so incredibly helpful and understanding of our situation. I could not recommend them enough!

Ia
Review №22

Such lovely people that run a great hire business. They were so accommodating and so helpful answering all my questions and going out of their way to help me when I encountered some hurdles in the planning of my event over the weekend. Lisa is such a pleasure to speak with over the phone, my order was acknowledged promptly, furniture is sturdy and decently priced. Eddie was so incredibly helpful and has a wealth of knowledge. The items I hired looked fantastic and truly helped to make my event a success - thank you so much for such a great experience Luxe Decore Event Rentals & Designs!

Ra
Review №23

It is my pleasure to give this review for Luxe Decore Event Rentals & Designs. I hired this company for a baby shower and they took the look from good to great! They made all the difference considering I had to cover RED walls. The set-up teams was super nice and set up and break was a breeze. Lisa was so professional and made the purchase easy. Hire Luxe Decore Event Rentals & Designs for all you room transformation needs!

An
Review №24

I recently hired some quick shades and other gear for a 21st birthday party. Luxe Decore Event Rentals & Designs were sensational right from the order, through to the delivery and then pick up. The equipment was clean and in first rate condition. The team at event rentals answered all my questions and could not have been any easier to work with. I would highly recommend them and am definitely using them again.

Ro
Review №25

Luxe Decore Event Rentals & Designs did ALL of my decorations and supplies. From table clothes to votives to dishes, lights, drapes and chairs. Everything was GORGEOUS. Their in house event coordinator took care of setting up the timeline of the day of and set me up with my caterer, dj, photographer and all the help to clean up. She even pronounced us husband and wife! My coworkers and boss were so impressed that we decided to rent out tents and bounce castles for our rodeo and have done so for the past couple years. I highly recommend Luxe Decore Event Rentals & Designs for all needs from parties to events and ESPECIALLY weddings. I tons more pictures on my Facebook if you want more proof hahaha!! Honestly though, they have everything you need and are SO reasonable and so nice to work with. If I could, Id give 10 stars.

Bl
Review №26

Luxe Decore Event Rentals & Designs were so professional and friendly provided us a with all our party equipment hire needs. they came on time and kept in contact with us. Excellent service. Would definitely recommend them and I wouldnt hesitate to call them again for another event. Thank you so much.

ma
Review №27

Very organized, time efficient, personable and over all professional. Their decor and expertise was the perfect complement and even exceeded my aesthetic vision. So thankful to work with them. Highly recommended!!!

Di
Review №28

I threw my boyfriend a surprise birthday party and they helped me a lot! Loved their work. The are so nice and helpful with setup!!

Ar
Review №29

Very nice staff explain you the latest trends and the services they offer in order to make your event unforgettable. They can nearly do everything and for the things they dont do, they have very good business partner on hand. You should have a look and you will be convinced to hire them for your next party.

Em
Review №30

Neat and clean stuff, delivery was on time. Happy with the service. I’ll definitely hire from them again in my next event.

Ma
Review №31

I love all the staff at Luxe Decore Event Rentals & Designs! Ive had the pleasure of working with them a few times, and the energy is always great. Their selection is endless from linens, to chairs, to flatware, to décor. If youre planning a special event this should be your first stop!

Ju
Review №32

Had a great experience hiring for my event. Timely and professional service, friendly team. I can’t thank you guys enough!

Fe
Review №33

They did an event on last night November 14, that was amazing I was in awe!

He
Review №34

Thank you to Luxe Decore team- recently designed an event and needed some last minute rental items- Luxe Decore was great to work with and met all of our out of town decor needs- thank you Luxe Decore.

Jo
Review №35

Lisa was awesome from the very beginning of the program, she kept the party moving and listened to what we want and didnt want, she made us so relaxed the whole day and night. Highly recommend.

Ab
Review №36

Very easy to deal with and friendly staff. Good value.

Jo
Review №37

It was a pleasure to be work with the Luxe Decore Event Rentals & Designs they were very patient and kind with me. I can be a little demanding 😀. However, my wedding was sooo beautiful they gave me what I wanted and also exceed my expectations. They also surprised me with a floral wall that I could not fit into my budget. Love these guys!!! They rock!

Ry
Review №38

I had a great experience! The staff was so helpful and still helpful with all my questions! I loved that my bridal consultant took the time to get to know me as a person so she could pull some dresses that she thought complemented my personality!

Su
Review №39

I would like to give a special thanks to the Luxe Decore team for making my wedding reception beautiful and elegant! My sister is getting married next year and we will definitely be utilizing your services again. Thanks for everything.

An
Review №40

Had a great experience working with Luxe Decore Event Rentals & Designs, they were friendly and knowledgeable. Set up & pack down was prompt and professional.

Th
Review №41

I am so appreciative of Luxe Decore Event Rentals & Designs! They listen to their clients and offer the best customer service and products in our area, and throughout the state. I cannot imagine a career without them by my side and value their continued support of my business.

Am
Review №42

Worked with them for my wedding. Ms. Mary is the sweetest person, and very personable. I would use them again in a heartbeat. Great vendors are important when planning a wedding. They helped make my wedding stress free.

Lu
Review №43

I have worked with Luxe Decore Event Rentals & Designs both personally and professionally, and I am thrilled to have this company in Birmingham. Customer service is top notch and the pricing is competitive. I highly recommend Luxe Decore Event Rentals & Designs for any event.

Le
Review №44

Love love love!!! They made me feel Very special! They made sure I loved my dress and that my wedding party wasn’t taking over for me. Highly recommend!!!

Br
Review №45

They are friendly, professional, creative, and reasonable! They listen to what u want, and give you your dream wedding! I highly recommended them. You will not be disappointed!

Ca
Review №46

WARNING order floated for weeks and they said oh it shipped called the trucker...they said we know this order we tried to pick it up 5 times...something is very wrong... called Luxe and got this girl with heavy attitude telling me I am looking into this as a favor to you....ordered cancelled... they have a serious customer relations problem...

Si
Review №47

The Luxe Decore Event Rentals & Designs was great! They helped me find my perfect dress and made the whole process go smoothly.

B.
Review №48

I wish I could find the words to describe how extremely pleased I am with this company. I would give them 10 stars if I could.

Le
Review №49

You cant get a better wedding service than this company. They are very affordable and work with you to get your dream wedding to alive before your eyes. This is by far one of the wedding service in Alabama.

Ri
Review №50

Nesya is so passionate and reasonable when it comes to decor and prices there-in. I wish I had known about her one-stop shop before I began my planning!!

Po
Review №51

Completely awful!!!!!! I made a consultation through the website and received a confirmation of the date and time I needed from Neysa. My mom and I drove an hour and a half away just her the store to be closed!!!! Completely unorganized!!!!!! I left a voicemail and messaged them on Facebook. Five hours later, Mary called back she told me she did not even know I was on the books. COMPLETE WASTE OF TIME!!!!!

La
Review №52

They are good at what they do.

Ja
Review №53

I love their designs. Ms, Mary is really sweet!

Vi
Review №54

My wedding dress was perfect with Luxe Decore Event Rentals & Design. Thanks!

Na
Review №55

Thank you my wedding was sooo beautiful! Thank you again.

Mi
Review №56

My daughter was well pleased with her wedding. Thank you again

Br
Review №57

Love this event center, everyone should check it out for their next event.

Za
Review №58

❤️ thank you for everything. I loved my wedding!

Mi
Review №59

Pure Professionals

Va
Review №60

Very beautiful and an awesome place for rentals for events

Gl
Review №61

I just love this place

Ar
Review №62

Great atmosphere had a wonderful time

Jo
Review №63

Great Event Center 👍

co
Review №64

Atmosphere was awesome

RE
Review №65

This is the place to go!!!

Information
100 Photos
65 Comments
4.7 Rating
  • Address:2081 Alton Rd #F, Birmingham, AL 35210, United States
  • Site:http://www.luxedecore.com/
  • Phone:+1 205-235-2200
Categories
  • Party equipment rental service
  • Event management company
  • Event planner
  • Wedding planner
  • Wedding service
  • Wedding store
  • Wedding venue
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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