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To The Rescue
908 13th St N suite b, Birmingham, AL 35203, United States
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AA
Review №1

Mike Ramey and his team are TOP NOTCH! We had an emergency flood through the attic and down 2 stories from a hot water heater burst. DURING A PANDEMIC. Going from isolation to vacating our home and filled with numerous contractors was extremely stressful. To The Rescue was the guiding light through the entire process.I cannot state enough how professional, accountable, intelligent, caring, detailed, timely and trustworthy Mike and his team are. Laurens experience is extensive and extraordinarily knowledgable and polite. It was such an invasive and vulnerable experience and we felt completely safe with the remediation team helming the process. While I cannot say the same for the other contractors, I can recommend To The Rescue with certainty! They worked with my insurance thoroughly and with extensive detail. Most importantly, they treated our home as if it was their own. Not a sales pitch; thats the truth.They answered all of my endless questions and went above and beyond at every step. I have a serious mold allergy and they offered and completed every option, including air quality testing, to ensure my wellbeing and safety. The wore proper PPE with every visit, they remained in constant contact including visits to check on progress and even provided photographs when they would leave our home since we could not be there. We were able to salvage the majority of the sheetrock (which was extensive) with no mildew or mold damage because of their diligence and expertise. Not only did we find our forever remediation and air quality service, we would now consider them friends. Thank you To The Rescue for making this immensely stressful disaster easier!

Je
Review №2

To the Rescue was very quick to respond. They did a very thorough job and kept me informed every step of the way. They were also very kind and professional. I would recommend this company to anyone.

Wi
Review №3

To the Rescue cleaned several wool rugs that had been exposed to construction of a home. They did a wonderful job cleaning them. They looked beautiful and clean and smelt great!!The staff was very friendly and kept you informed about your rugs. Excellent communication on arrival of technicians en route.

Al
Review №4

Very professional, made everything so easy. Stains completely gone from our rug.

Li
Review №5

Had a badly soiled carpet and they came immediately. Looks like new!

De
Review №6

Highly Recommend this company they were very helpful and going over details and helping with the insurance company also very quick response and the work was great

Li
Review №7

They were helpful, knowledgeable and diligent. Great results.

Ph
Review №8

They did seven oriental rugs. They repaired one. I feel they did an excellent job. I highly recommend them!

Vi
Review №9

At a time when I had no idea why was up or down, at 2 am ankle deep in septic backup, Mike met me in the middle of the night, took care of everything, offered advice, made me put on shoes to protect myself, took care of me when I couldn’t take care of me. The peace of mind he gave me was worth it. His crew was always courteous and kind, wore masks both for the task and for COVID precautions, and I almost wish I had another reason to hire them (kidding. No more issues, house, please). Seriously, best decision I made in my time of emergency.

Pa
Review №10

They were recommended by a friend and they were wonderful. Even got along with my barking dogs and left the area very clean.

Me
Review №11

We have used their services for over 20 years and if it can be accomplishedthey can handle the issue. TY

Ga
Review №12

Mike and his team did an outstanding job not only remediating my damages but also in arranging for many of the subcontracting jobs. I highly recommend To The Rescue to anyone in look of the services they provide.

Pa
Review №13

Great business! They rolled out my rug to inspect it and told me what needed to be done to bring out the color and best results. They were punctual in getting my rug cleaned and even glued back some areas that had come loose on the binding. Very personable and unloaded and loaded my carpet into my car. I would highly recommend!

Al
Review №14

Fabulous experience.

Jo
Review №15

Have used them several times and have always referred them to others. Quality service. Great customer service too!

Ga
Review №16

Mike and the team at To the Rescue always do fantastic work. I am always amazed the magic they perform on our upholstery. Also, no nice to work with.

Jo
Review №17

Excellent service with a friendly attitude! Explored every option and went above and beyond. Very satisfied and will use again.

Pa
Review №18

They were awesome. Response time was great. Knowledge of how to handle the situation and what to do was great. They just jumped in and started taking care of cleaning up the mess. Taking out damaged flooring and making sure I understood what they were doing. In a time of distress and confusion, they made me feel confident that they were going to handle it to the best ability. They were my calm in confusion.I would highly recommend them and hoping I never have to have them again, bit would use them in a heartbeat.And they were pleasant. Kind spoken. Christian people.

Su
Review №19

8 year old leather ottomans look brand new. 8 year old white leather sofa looks infiniitely better. Before he began the job, Mike explained that the sofa would not look brand new unless we did a very aggressive cleaning that would necessitate bringing in another company to restore the dye which has rubbed off over time. In my opinion Mike scores A+ in integrity!

Ru
Review №20

Mike and his team are awesome! I had a water leak that ruined half my downstairs floor, and Mike showed up right away and took care of it!

Am
Review №21

Mike and Katie at To The Rescue were absolutely amazing! My old WHITE couches that have some years on them look amazing! I could not be happier and recommend them to all my friends! I will also be using them again for any need related to the work they do. Great service, great prices and quality work!

Sc
Review №22

Great experience, as always! Have used To The Rescue a number of times and have always found their work and their communication and customer service to be outstanding. Would highly recommend them to anyone looking for such services.

Ja
Review №23

This company and staff excels in professionalism; punctuality; quality; responsiveness; and value. I have used them twice for cleaning oreinal

Bo
Review №24

Steam cleaning driveway & patio, as usual, a perfect job in a very professional manner.Marble floor cleaned & polished beautifully. An excellent job once again!

Mo
Review №25

Our carpet was long over due for a clean. Mike was very knowledgeable and performed many steps to achieve an excellent result! I have no hesitation in recommendingto the rescue to all.

Jo
Review №26

Mike and his staff go over and above to take care of your water remediation needs . His knowledge and expertise are second to none . Don’t let your insurance company tell you who to use , CALL these guys they’re the best !!!!

Am
Review №27

Mike and his team have literally come to my rescue and done a fantastic job! When my white curtains had water stains, he was able to come immediately and help me out. I called him again to clean our carpets and they look better than ever...the service is amazing!

Li
Review №28

To the Rescue thoroughly cleaned my area rugs and restored the appearance completely. They were prompt and notified me when they were on the way to our appointment. Great service. Their estimate was accurate as well.

Fa
Review №29

Wonderful! All of them! Very, very professional, and make sure that you are satisfied.

Ca
Review №30

Job well done! Very professional and a great outcome! Will definitely call this longstanding family owned company again!

Gl
Review №31

Mike Ramey and his team are always professional and I appreciate his loyalty to his good customers

Je
Review №32

Mike Ramey and To The Rescue are incredible. I would trust them with anything. They are always on time, very very professional and extremely honest.

Mo
Review №33

A Mr S. from Hoover, said he would be a CHEERLEADER for To The Rescue. He said we had EXCELLENT SERVICE and DID EXCELLENT WORK and that we were KNOWLEDGEABLE , REASONABLE and PROFESSIONAL. He called us at 7am one morning because something spilled on his carpet and sofa. We came and cleaned it up before lunch.

La
Review №34

My ice maker water line broke and caused water to leak under my baseboards and kitchen cabinets a few days before my home was to be inspected prior to closing on the sale of my home. To the rescue answered my call over the weekend, came out the next morning and had everything dry for the home inspection without any issues. I feel the price was reasonable for the amount of trips they had to make to my home and how much work was involved. They tested for mold, came back every day to check the moisture level in the wood until the moisture was gone, and they put my cabinets and baseboards back together after everything was dry. I would definitely use them again, if the need arises.

Jo
Review №35

Was flexible with my schedule to come out. Arrived on time and worked extra hard on removing spots on carpet.

Mi
Review №36

Very Careful and Meticulous in what they do!

Da
Review №37

Reliable, friendly, punctual, clean and friendly....and they do a great job. This is THE group to go to when in need.

Ma
Review №38

Excellent service that was timely, polite and professional. Highly recommend.

Jo
Review №39

Weve had various carpet cleaners over the past few years but none as good as these guys. They are great! Our carpet looks very very close to new.

Te
Review №40

Very professional. We appreciate the fine carpet serviceWe will use To the Rescue every time.

ch
Review №41

And yes u do need a meter to do it properly

Ma
Review №42

Great company and has been since its beginning. Trustworthy!!!!!!

BI
Review №43

Could not have been better!!

Su
Review №44

Courteous and helpful.

Information
9 Photos
44 Comments
5 Rating
  • Address:908 13th St N suite b, Birmingham, AL 35203, United States
  • Site:http://www.totherescuebirmingham.com/
  • Phone:+1 205-252-5326
Categories
  • Carpet cleaning service
  • Water damage restoration service
  • Oriental rug store
Working hours
  • Monday:Closed
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:7am–4pm
  • Friday:7am–4pm
  • Saturday:7am–4pm
  • Sunday:Closed
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