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Alabama Auto Top Specialists
3009 Messer Airport Hwy, Birmingham, AL 35203, United States
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Al
Review №1

Got heated leather installed in my 4Runner here. Was reasonably priced and took less than a full day. Great experience! I’ve had these seats now for a year and can say they’ve held up well!

Ju
Review №2

Magic City Auto works nextdoor. Cris is great reasonable car repairs .great job on paint 5th Ave No airport hwy a cross from Sabb tire. Great job

ta
Review №3

Another shop took our vehicle here to fix our panoramic roof that we had the parts for. Someone called yesterday from Alabama Auto Top and said the parts we had were not the right parts and they would have to order parts and gave us a price and even though we thought it was high we said ok fix it because we thought they were ordering new parts. Well today after paying and then getting the vehicle and receipt it says on the the receipt that they repaired my panoramic roof with parts I gave them and charged $625.00 labor and $19.50 for shop supplies. Also one box of the parts were not in the vehicle so I know they used rhw parts I had.They got grease in my vehicle also

Wi
Review №4

FRAUDULENT BUSINESS ALERT!!!!!!!!!! David lies every other word I was told a Premium top($600) was being put on my car and later found out they switch that to the $100 CHEAP EBAY the place is located in Birmingham since August I even open a case with the Better Business Bureau( THEY ARE NO HELP Smitherman) they already have my money!!!!AND THEY DID NOT HONOR THEIR WARRANTY$$$$2700 THEY TOOK FROM ME WHEN WILL IT STOP let me introduce myself Im a Professional Service Technician, Ford certified

Ni
Review №5

Called when my sunroof stoped working. Told them the problem and what my truck was. They knew on the phone what the problem was and the cost. Had the truck back in less than 24hours! Great experience and the parts they used are factory parts, so they came with a warranty.Would definitely use again!

Ja
Review №6

Great service and extremely knowledgeable staff. Couldn’t be happier.

jo
Review №7

I told them my problem with my convertible top and the guy said my car was troublematic and he didnt have time to deal with it and to take it to the dealership. Not very helpful! Seemed like they are just choosing the easy jobs and the ones they can make money off of.

Da
Review №8

Very nice and timely work performed on the BMW.

Nn
Review №9

Called to get a quote on sap removal. Person of contact stated that other than soap and water that it cannot be removed. This is a lie, but Im glad to know that I can spend my money elsewhere.

To
Review №10

Great customer service! As well as timely and satisfactory repairs. Thank you guys.

Et
Review №11

Brought a 10 year old convertible in 7 months ago to check if anything need replacement, they replaced the water bags that I didn’t have a problem with previously, the waterbag started to leak, I then emailed them about the problem, was told to bring it in no problem and they’d check it out. I got to the shop and they say they can’t actually test to see what’s wrong, but they can replace something and see if that works. Horrible quality of customer service.

Ra
Review №12

Counter clerk, who “directs the flow”, said “I’ll pass” after quoting us over the phone and having us drive all the way down there. He didn’t even have a mechanic look at the sunroof. I did it today out of spite. Saved $500!

As
Review №13

My car was not ready when I was told it would be. The material used did not match. According to the owner-that’s the “industry standard” and I should have used common sense. He also threatened to call the police because he thought we were going to drive off. We gave no indication of driving off.Not only is the work poor the service is horrible.

Te
Review №14

Owner has no customer service skills he has attitude I was not completely told how the roof of my car would look once the work was completed. They over charge and you can’t talk to them about work once complete they are right and no changing it. I will not take my car here if I ever need any kind of work on my car. I had to take to have tail light repaired after having a gasket put on around my tail light. Poor service. The guys that work there are nice but owner leaves a lot to be desired.

J
Review №15

They were able to repair the top on my Audi A5 perfectly. Top notch service, professional/courteous staff, and high quality work.A+

Th
Review №16

FRAUDULENT BUSINESS ALERT! Do not support this business.I left my car there to get conv top and carpet replaced and agreed on price, 2 weeks later, David (son) and the father is even worse than him, calls and asked for more money and said some of the items were not included in the price. Did not have the quote in writing. The Better Business Bureau did not help. I called the cops, paid them in cash, (they didnt take Cc) and got my car back!No Ethics, no morals, do not support this business.I am an Automotive Engineer.

Ja
Review №17

My mother took her car in for a leak from a sunroof. Had pine straw and debris in the seal. Said they put it in the rain room for testing...I think not! We got it back and after the first rain, it was still leaking. Made an appointment to take it back today and they said they could not take because it was after 12 on a Monday . To bring it in next Monday. I had my mom take pictures and video of the water pouring in and she opened the sunroof and it was still full of debris. She had not opened it until today. Had they fixed/cleaned it the first time, they would not be receiving this low rating. All we wanted was it to be fixed,,,be HONEST Auto Top! YOU DID NOT FIX IT !

Ti
Review №18

Outstanding experience, good job on replacing the new top!!

Sh
Review №19

Excellent job

ke
Review №20

Fraudulent business... Im out $1500 for leather seats I purchased. I see a lot of there reviews are the quality or work or product but Im here to tell you if they think they can screw you they just wont do the work. Dont pay then until you have inspected there work. They constantly play the blame game and put out off on other salesmen. I even tried to get them to give me the leather and me have someone else that is qualified to install it. The original salesman Jeff I think pocketed the money and never placed the order. And now he doesnt even work there anymore thats what Im told anyways.Please trust me and just go somewhere else. I will keep trying until this business is closed

Da
Review №21

Reliable, reasonable, and remarkable! My aftermarket sunroof (added in Kansas) blew off. Dave received my call, recommended a time to come in for an estimate, then order the parts and had me out the door in the same day. The estimate was spot on and the results were way better than I expected. Literally, better than new in every way. Ill be going back for convertible top and headliner repair on my other vehicles as a result. HIGHLY RECOMMEND!

Ke
Review №22

Great job on our leather seats! One day turn around. Very pleased with the job and the service we got!

Cu
Review №23

They just know there stuff no complaints at all I recommend you to go there if your riding an ol schoo vert there the Best if they say itll be ready Fri I guarantee its ready Thurs😂 damnit Carl Wilson in the reviews said it best

Ch
Review №24

If I were to ever for a second consider them for business it is all over after today. To hear the obscenities hauled at my friends father today for doing his job was the straw for me. Their wasn’t any respect or professionalism alive within this altercation where it was 8v1 and not one time did my friends father verbal attack them back. If respect isn’t the first thing given then you can’t have any business of mines

am
Review №25

I like their service!!

Ro
Review №26

If I could give negative stars I would. I was reasonable and wanted them to correct the issue. My top still does not work and Dave Jr washed his hands of us yesterday. To be one of the most respected in Birmingham and do not have machines to diagnose problems is ridiculous. He said take it somewhere and then bring it back he could do it cheaper. I paid him already to fix it and he didnt.

Fe
Review №27

I was thinking about taking my vehicle here but when I saw the reviews and comments I dont think they will get my services they are very disrespectful people when your in business u might need to take customer service serious

sh
Review №28

Did great job on my vehicle

Mi
Review №29

Dodge dealership sublet our car out to them for door panels repair. After two attempts and Keeping our car for over two months. They still didnt repair our issues.

Mi
Review №30

I spoke with the owners son, Dave. Was extremely rude. Told me to bring the vehicle in on Wednesday for repair and a quote. When I arrived I was immediately told it would be next week before they could start. Then gave me a repair cost of $750 before even looking at the vehicle. Extremely rude interaction. I will not be back. Much different experience than what I had there two years prior.

FR
Review №31

I am posting this for my husband, as it was his car that needed the drivers seat repaired. This is one of the worst experiences Ive ever had. I was charged 3 times more than another company quoted.The other company was to replace only 1 panel. I decided to go with Ala. Auto top because Dave told me, to do the job right they would have to take off 3 panels of the drivers seat, to correct the problem. I picked my Camaro up, as soon as I got home I realized the snap that was replaced did not work. The panel that had the worn spot, which they had replaced, wasnt pulled tight & felt lumpy. Dave then informed me they only replaced one panel. I paidfor three panels to be replaced. I feel like I have been taken advantage of, or ripped off is a better word, for how I feel. Dave did take care of the problem on my second trip. He still didnt give me back any money for not replacing the other panels. I will tell everyone , who will listen, to not trustthis co. As they will lie to you & do not do quality work.

Sa
Review №32

I had a large pop-up sunroof installed on my van. The process was easy and painless. The guy at the front desk was very friendly and helpful. He quoted the price accurately and ordered the sunroof in from ATL over the weekend. I brought it in on a weekday afternoon and they had it ready for me after lunch the next day. I have had it for over 2 months now. No leaks, no show of wear on the gasket, open and closes with ease. Completely satisfied with my experience here!

L
Review №33

They do great work

Ir
Review №34

They do the best work , leather seats any color u want , sunroof with a lifetime warranty and alot more like heated seats will pick up vehicle also .

Vi
Review №35

My experience not so good. After I was given the run around I took my vehicle in because my sun roof was leaking. I was told it was going to cost 900.00. I asked what was the problem he my glass had to be replaced because the seal and glass was not sold together. I said I was going to get a second option then he said the charge was 97 00 for a diagnostic fee. Funny how he mentioned this after I said I was taking my car some where else which I did the dealership they changed 160. 00 That is a long way from 900.00. I got to keep my original glass. Go figure !!!

JB
Review №36

Ok

Do
Review №37

Real bad???

Ga
Review №38

I was not satisfied with they work I took my 2010 Cadillac CTS 4 time for a sunroof leak and its still not fixed

Br
Review №39

Always gets my clinets vehicles repaired quickly and affordably.

Ra
Review №40

Quality work fast turn around

Li
Review №41

Horrible horrible service, claim to be a 24 hr turn around, I had taken the headliner out myself and had it delivered to be replaced, dropped it off on a Friday, was told to come pick it up after 2:30 on wednesday.. get there at 4:30 and am told they close in 30 minutes and the job will take an hour I asked when I could pick it up was told Monday, its Monday and I call and DAVE tells me they cant install it today because I had taken it out, they would have to figure out how to put it back in.... dont you specialize in this? you didnt mind taking that $215 did you? I wouldnt recommend this place to ANYONE, its worth the extra money paid to take it elsewhere!

T
Review №42

Extremely rude with nasty attitude don’t know how too talk too people don’t know how there still in business spend your money somewhere else where you will be treated accordingly with respect..don’t go here

Ca
Review №43

We have used Alabama Auto Tops for many years. AAT has changed out hundreds of seats for us and we have never had a bad experience. Never had to take a vehicle back for a re-do, not once. If you want a quality product and quality service dont hesitate to give them a call. If AAT doesnt provide an exceptional service for you, you cant be satisfied by anybody.Carl Wilson, Sunny King Ford, Anniston, Alabama

Da
Review №44

Good work done on my car

La
Review №45

WAY overpriced. I had the job done a Eddies Seat Covers in West End for less than half their esrimate. The manager who inspected my seats for the new covers seemed to be in an awful hurry and did not take the time to explain the high price.

-
Review №46

Done a wonderful job on my head liner for just over 200

Sc
Review №47

Great People, Great Service!! SouthTown Motors in Pelham Al has done extensive business with these guys!! They Rock!!

Je
Review №48

If you are looking to get your convertible top fixed/replaced, please go else where to do so. I had my top replaced in July 2016 and my top is leaking when it rains. Even with my old top, I never had a issue with it leaking to the extent it does now. Ive taken my car multiple times to them and Im tired of it. Paying 1,800 this should NOT be a issue.

CA
Review №49

Friendly service. Very helpful.

Ch
Review №50

Very quick service

Sc
Review №51

Several months ago, I took a corvette in to have the rubber seals replaced. It had a leak. They had it 3 months and said they couldnt find the leak. I paid for the rubber seals and they still charged me 600$.All they do is make excuses.Dont go.

Bi
Review №52

Had convertible top installed and rubber replaced, air and water still leaking in windows , no costomer service mgr would not even take the car for a test drive ,insisted, I pay by cash,, do not take your car to this shop ,go to peak s instead,in Pelham

la
Review №53

Great place

Gr
Review №54

Great job

P
Review №55

Excellent work and great to deal with.

Br
Review №56

Over priced

ME
Review №57

Nice atmosphere

Te
Review №58

Great food

Da
Review №59

Looks amazing

Sa
Review №60

Belligerent, rude, and unprofessional.

LI
Review №61

Excellent service and pricing!!!!

Ca
Review №62

Good work

Ma
Review №63

Number one

Information
23 Photos
63 Comments
3.3 Rating
  • Address:3009 Messer Airport Hwy, Birmingham, AL 35203, United States
  • Site:http://alabamaautotop.com/
  • Phone:+1 205-251-0684
Categories
  • Auto upholsterer
  • Auto sunroof shop
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Planning
  • Appointments recommended:Yes
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