user
Guide Insurance Agency
5850 Valley Rd #110, Birmingham, AL 35235, United States
Appearance

Comments
Yv
Review №1

I have been with Guide Insurance for over 14yrs. I am a single parent of three so you know a budget was very important but also my family safety was even more important. They helped me get great car insurance and have helped with making sure I have the best rates. I also had Renters insurance through them at one point I will Stay with them. I will also keep them in the family with my now adult children.

Ma
Review №2

I have been involved with Guide Insurance for more than 20 years (from back when it was the Belew Agency). They have always been extremely helpful, professional, and VERY easy to work with. Theyve always worked to get me the best rates, and have even suggesting choices among types of vehicles that would be economical to insure. As the years progressed, they company grew, and they, too, progressed with digital accessibility, enabling me to communicate via Internet and text messaging, so that I didnt have to visit the office. I recently contacted them after buying a new car and found that Guide remains the pleasant, helpful, customer-focused company they have always been.

Se
Review №3

My wife and I have shopped around for the best rate for auto and renters Insurance. I called Guide Insurance and they were so helpful. They were able to save us lots of money and they were extremely nice. By far the best customer service Ive ever had.

Sa
Review №4

My first time using Guide Insurance was back in 2011. Customer Service was excellent. The agent that assisted me was very professional, knowledgeable of what I needed to get me started , patience in taking the time to help me understand my policy. Thank You Mrs. Weaver and to everyone at Guide Insurance for warm greetings. I highly recommend everyone there. Superb services you guys!!!

Br
Review №5

I call monthly and I always feel like I’m talking to a family member. They take care of my needs and ALWAYS ask if they can help me with anything else. They’re the best.

Sh
Review №6

I would recommend them to anyone Jerry and all the rest of the staff are great. They go over and beyond for their customers. I was just calling to make a payment and Jerry was able to save me money Thank you Guide Insurance And staff for all that you do to satisfy your customers.

An
Review №7

Guide Insurance is one of the best insurance company in the Birmingham metropolitan area. These guys are awesome and I have enjoyed ever day with these women and men. I have been in business with them since 1999. And they giveneed me everything and more in the auto insurance world. They are professional but laid back. They make you feel comfortable while you are interacting with them. I just love doing business with guide insurance. They are best and recommend them to everyone who ask me about auto insurance. GUIDE INSURANCE THE BEST

Er
Review №8

Wonderful Experience with Guide Insurance. It is always a pleasure to conduct business inside of the office. Extremely professional, engaging and always willing to go the extra mile :)

Mi
Review №9

I have been using Guide Insurance agency for close to 10 years now. They have always provided prompt and courteous service. I would highly recommend using them for your insurance needs. This is the second time to post this and they have continued to provide the great service stated the first time...

Re
Review №10

Guide Insurance is the best in Birmingham! We have had our auto and home insurance combined with Guide since 2012 and were given great coverage and a great quote. Their staff is always friendly and accommodating to any questions or concerns we may have. Highly recommend!!

Jo
Review №11

Absolutely great service. I have never had such service in my life. Hate the fact that they only cover the south because I will miss this company when I move up north. Karen has been absolutely amazing. Definitely worth 10 stars.

Ka
Review №12

I worked with Karen to lower my auto policy rate. I gave her my familys information and within 24 hours, we saved almost $70 with another carrier! She was very attentive and efficient. I highly recommend this service to anyone whos searching for insurance!

La
Review №13

Guide Insurance has the most friendly staff and they are willing to help with any of my insurance needs whether its just to make a payment or something more in-depth. They dont make me feel like I am just a policy number but an actual individual worth speaking with. The best thing is that during business hours you always speak with a live person.

I
Review №14

Great customer service

La
Review №15

Absolutely great service. Karen has been absolutely amazing. Definitely worth 10 stars and a recommendations.

Ya
Review №16

Since I have been with guide insurance agency they have been so wonderful. If I call and let them know I need some paper work asap they send it to my email with no problem. I wouldnt trade them for no other insurance company.Thanks for all yall do.

Am
Review №17

Guide is great! Karen, Jerry, and the rest of the staff are wonderful. Theyll work hard to get you a great rate and help you with what you need.

Hy
Review №18

Highly Recommend! This insurance company was introduced to me through a family member and they are always respectful, and makes an effort to work with you the best way they can.

Sh
Review №19

I love the professional service and how you found me better rates on my insurance.

Th
Review №20

I had been here for more than 10 years then last year decided to venture else-where looking for what I thought was a better deal. Well, the adventure did not take long, I discovered that others will sway you away with sweet promises but the experience away was not good at all, had to come back home very fast, Guide Insurance Agency values its customers.

Do
Review №21

I am very pleased with the service I receive from Guide Insurance!Karen, Lauren and all the folks there are very nice and courteous every time I have contact with them!Thanks guys!

Dy
Review №22

I love this insurance company. I am a new customer and I havent had any problems and I have been greeted with nothing less that 100% professionalism. I wouldnt change for the world!

St
Review №23

Horrible ,company keep paying when Im told Im pay up for the month. They trying to put it on me , but they are to blame. They have to call corporate office first, to get the story. I never had such a bad experience, with a company before. Disappointed

Mi
Review №24

Thanks Guide for making me feel like a part of the family! Always pleasant and easy to do business with!

Me
Review №25

These guys are amazing help when it comes to the world of Insurance.

Ca
Review №26

Guide Insurance Agency has provided me with such excellent services. I am very happy.

Mi
Review №27

Guide Insurance goes above and beyond. The staff is always there ready and willing to help with a friendly attitude!

Ta
Review №28

Handled my quote & underwriting quickly and professionally, explained all the details and answered all my questions. No complaints.

An
Review №29

Guide Insurance has been very helpful since theyve been my agent. Everytime I call they always have an answer.

T
Review №30

I have been with Karen Lollar for almost 10 years now. I love her. She is a great preson and an insurance genius. Give this woman a medal or a key to the city. If you need any insurance, call Karen Lollar

Al
Review №31

Affordable and great customer service.

Ar
Review №32

Karen is great.She is very nice and helpful..

Ji
Review №33

Always been there if I needed them Courteous and friendly.

De
Review №34

Great company excellent customer service..

ca
Review №35

I AM A CURRENT POLICY HOLDER WITH GUIDE INSURANCE AGENCY. MR. JERRY PRAYTOR, MY AGENT IS THE CONSUMATE PROFESSIONAL. MR. PRAYTOR EXPLORED ALL OF MY NEED(S) AND BUNDLED MY POLICIES THROUGH A TOP RATED INSURANCE COMPANY. AS AN INDEPENDENT, THE AGENCY IS NOT BEHOLDEN TO JUST ONE COMPANY. MR. PRAYTOR GOT THE MOST BANG FOR MY DOLLAR!IN ADDITION, WITH MR. PRAYTORS METICULOUS RESEARCH, HE INCREASED THE COVERAGE FOR MY HOME, AUTOS, PERSONAL LIABILITY UMBRELLA FOR A LESSER AMOUNT THAT I WAS PREVIOUSLY PAYING FOR MANY YEARS. I STRONGLY RECOMMEND GUIDE INSURANCE AGENCY, MR. JERRY PRAYTOR TO BE YOUR NEW FRIEND IN THE INSURANCE WORLD.SINCERELY, CARL G. MEADOWS, JR.

Sh
Review №36

Great place for your insurance needs

Lo
Review №37

Best agency in central Alabama

Jo
Review №38

Great customer service experience!

Mr
Review №39

Best experience!!! Thanks Jerry

Re
Review №40

Karen is awesome.

De
Review №41

Good Company and People

Ta
Review №42

Good service !

Vi
Review №43

Good Insurance company!!

Ja
Review №44

Wonderful customer service!!!!!

Me
Review №45

Love Guide Insurance!!

Information
77 Photos
45 Comments
4.8 Rating
  • Address:5850 Valley Rd #110, Birmingham, AL 35235, United States
  • Site:http://www.guideinsuranceagency.com/
  • Phone:+1 205-508-2200
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Similar organizations