user
Sport Clips Haircuts of Billings - Trailhead Center
315 Main St Suite #300, Billings, MT 59105, United States
Appearance

Comments
Ha
Review №1

I’m from out of state visiting family and on our day out, my dad and I took my kid brother into this sports clips for a haircut. While I think Stacy cut his hair just fine, her attitude was atrocious. I sat and observed as she was incredibly and immediately rude to my father — who came in with a happy attitude and was surprised to be met by her behavior. She managed to talk to my brother with a positive tone (even though it was baby talk and he’s 6), but I genuinely don’t understand where she thought it was appropriate to speak to my father the way she did. I have never felt compelled to leave a review before, but the way she acted wasn’t cool and left a poor start to our family day. Don’t know if she was just having a bad day or what, but since I’m guessing most of her customers are young kids, she could probably benefit from an attitude adjustment.

Vi
Review №2

This place should be its own TV show! The owner.. Rafa?...is a character and the other barbers add to the fun! Narrow, 2-story high room with a tiny waiting area in the front and the chairs in the back! Everyone feels comfortable and contributes to the conversation led by the owner. Haircuts are individually styled according to each personality! Ya gotta make an appointment!

Ro
Review №3

Excellent service. Friendly atmosphere. Competent personnel.

sh
Review №4

They are super busy. Make sure you add your name to the list before you show up. Not enough people working. They do an excellent job for what they have. Its the new post covid world we live in now.

Ky
Review №5

Lady brown hair was not professional, LONG WAIT due to they only have two employees in addition to that poor haircut, she suggested I try a barber shop and asked if one was nearby , she said google it lol never again for me or my boys

Mj
Review №6

Yeah.I’m not impressed. I’ll stick to the west end store even tho I moved to the heights. my cut/fade was only half way finished. I can do that at home..!!! she Failed to give me the fade I had asked for.. I Felt rushed and no one was even in store. You can about see how this wonderful business is being run to the ground no wonder most ppl didn’t show up

Mi
Review №7

Didnt bother to answer their phone to tell me they didnt have time to give me a haircut I had to drive down there to find out

Br
Review №8

Stacie is amazing. She gets my cut right every time.

Tr
Review №9

They did mens have most of the time she did a good haircut and they took 10 $ more off my card and Ill be calling them first thing in the morning

Jo
Review №10

The haircuts were ok, prices good

Ch
Review №11

Fair job for a cut. For a real fade go to an actual barber though. No straight razor option and sides were cut crooked

ko
Review №12

Excellent service! Short wait time ! All around great experience!

Li
Review №13

Every one did am amazing job. The boys will continue to always go there..

Br
Review №14

Good stylist and in and out fast.

Ro
Review №15

These ladies keep a great attitude and cheerfulness despite the obvious looming COVID threat. It was a great half hour. They define professionalism! Highly recommended.

Je
Review №16

Depending on what youre looking for.. not very well rounded on the haircuts. They always say were stylists when you ask for certain things(usually with ethic hair) some (very few) go above and beyond to learn a few different things and theyre very helpful to the others who arent as skilled.. customer service is pretty good though. Which is why I met in the middle with a 3 star rating.

Aw
Review №17

I just went in they were sanitary got got I wanted done and gave me a super relaxing hot towel and massage overall great place to get a haircut.

Ma
Review №18

Good atmosphere nice haircuts

El
Review №19

Great service friendly staff.

Ji
Review №20

Great haircuts...

St
Review №21

Veronica did a great job for me today. Very helpful, informative, and professional with great conversation.

Da
Review №22

I went for the first time today. My stylist was brilee she did a great job. I tried to fill out the online survey but but for some reason it wont recognize the store number. Thanks for an awesome job!

Jo
Review №23

Showed up to get a haircut. Was told they were booked. Only there was no one else in the store. So waited ten minutes and no one else showed up. Still left as the lady didnt want to help apperently. Wont be back.

Th
Review №24

What was supposed to be a 40 minute wait, but became around 120.Upon finally getting in I provided plenty of details about what I wanted and even pulled up example photos.I explicitly said to clean up the neck, but leave the back and top alone.The very first thing Chandra did was take her clipper to my sides...and then roll right over to the back of my head.I ask her what she’s doing.She says I didn’t make myself clear.She also says it looks better this way.This was a waste of two hours.I regret paying.I will not come back to this Sport Clips, and I recommend you not waste your time and money.

Se
Review №25

Our boys hair were butchered right before pictures. Not even remotely close to what we asked. Stay away.

Tr
Review №26

The only place I will take my little boy to get his hair cut. There is one stylist who does a great job. Overall most seem good though.

Ma
Review №27

Used to be a pretty good place to get a good cut lately it seems like all the girls that I liked have left and they are just hiring bodies to fill booths. Been a loyal customer for about 4 years I won’t be coming back

Ry
Review №28

Friendly stylists. Appreciated their attention to COVID measures

Tr
Review №29

For the past couple of years getting a haircut has been an unpleasant chore. Today with Brea @ Sportclips in the Heights I was listened to & givin what I asked for. Brea was very very nice & a pleasure to be around. Brea, thank you so much. Trace

Za
Review №30

I normally have a better cut and experience, but this time I feel like I got the new person that didnt know what they were doing. It was awkward for both of us I think. The haircut turned out fine, but I was given and charged for an MVP without being asked if thats what I wanted.

Ma
Review №31

Great customer service. Very friendly staff and all round great experience. Definitely experience the VIP treatment, worth it!

Lu
Review №32

This place is amazing. They remember how you want your hair cut. The staff are amazing. Ive been going here for 2 years and I would never go anywhere else

Ty
Review №33

I came in and got helped right away because it wasnt busy. It was my first time at Sports clips so I got the MVP package for just the price of my haircut. They shampoo your hair, and put a hot towel on your face and they give you a shoulder massage with this little gun. My haircut is good and all the extra stuff was great. Might get that package next time too. Plus they play sports on the TVs that are all over. Ill definitely come here again.

Da
Review №34

6 women in here to cut hair only 2 doing their job and it was a horrible experience, waited over 30 minutes then took 20 minutes to cut my hair which usually is a 10 minute job at most. Do not recommend, poorly managed with inexperienced stylists.

Ch
Review №35

A great place to go get your haircut theyve always done me right

Ja
Review №36

Good location and the staff is nice. May need to slow down some. Owner/manager need not worry about how many people per hr staff can get through a chair. Customer satisfaction will bring more customers ...

Mi
Review №37

Stopped in 45 minutes before close on a Saturday. Hardly anyone in the shop. The staff rudely said to come back tomorrow. They were clearly more interested in getting out for the night than working a full day. Just not nice people.

Ja
Review №38

Great haircut. Loved that I could get in on a Sunday too!

Te
Review №39

I understand that a lot of guys want to go to Sports Clips for the gimmicks, the Sports on TV, or the massage chair etc. Dont be surprised when you actually come out of there with a good looking haircut. They are very professional and friendly, and seem to be running promotions most of the time that will take a dollar or two off your bill. Great place for a haircut.

Ra
Review №40

Fantastic job

pa
Review №41

Great Service !!! Thanks for the awesome Chuck Liddell haircut Brilee 😊

an
Review №42

The gals here are so friendly. I take my 3 yr old son here for haircuts and it always look so amazing.

Jo
Review №43

Angie is awesome and will take good care of you just like she always takes care of me

Ta
Review №44

My grandson loves this place for his haircuts and he is picky. Very affordable.

la
Review №45

Needs to have seating for clients, especially elderly clients who have to wait.

Du
Review №46

Took my kids in for the first time. They were treated extremely well and the boys really enjoyed it. Will take them back again!

Sh
Review №47

If you want your hair butchered go here. Ask my hair to be blended in and didn’t happen just shaved it straight. Seriously don’t go!!

Ra
Review №48

Go see Tora if you go here. She pays so much attention to your hair. She makes sure everything is perfect before you leave.

Jo
Review №49

Friendly staff, we were in and out with a great cut.

Es
Review №50

Called in an hour and ten minutes before closing asking if there was a wait or if something was wrong with their online check in because it was unavailable. Was told to come in there were only 4 people waiting. Went in and was told they arent accepting walk ins with nobody in the store.

Ia
Review №51

Cutting hair has been a better experience since the place opened

To
Review №52

Great haircut. Chelsey does an excellent job

En
Review №53

Couldnt be more happy with the service, friendly staff, and most of all great haircuts!!!

Ra
Review №54

Best damn haircut I’ve ever had.

Me
Review №55

Angie is a complete life saver. There was another stylist there that messed my sons hair up badly. We came back that same afternoon and she saved the day! Angie you rock just so you know!!!

Sa
Review №56

Angie is a great! Kind, Friendly, Fast and efficient!

Ro
Review №57

Great placeThe girls are terrific and they keep there scissors sharp

Re
Review №58

Neat

ch
Review №59

Nicole was great

Me
Review №60

Rude

Ma
Review №61

Chelsea is amazing!

Br
Review №62

I live this place! Great haircuts and great staff!

Ra
Review №63

I love that place

Am
Review №64

Good place for teenager to get his haircut!

Aa
Review №65

Great haircut, friendly staff, and good atmosphere

Pa
Review №66

Ashley was great she knows how to cut hair

Na
Review №67

Friendly and clean! Good cuts too

Ed
Review №68

Great haircuts

Je
Review №69

Jessica cut my husbands hair and every time she used her clippers on his neck it pulled and poked. It left his entire neck and the bottom of his hair line red and burning. Not very happy

Ti
Review №70

Best haircut ever

Ia
Review №71

Pretty happy with the haircut but still kinda pricey for what you get

Er
Review №72

Friendly service,exelant haircut

Jo
Review №73

A good representation of the brand.

Br
Review №74

The only place I will go to get a cut

Ke
Review №75

Sign on the door says open until 5pm. Arrived at 4:48 pm and was told they wouldnt take us. Excuse me, but if you are open until 5 you should take customers up until that time instead of turning away business. To me, thats just bad business.

Se
Review №76

Gives good haircuts.

Ed
Review №77

Awesome best barber in town

ch
Review №78

Always cut it right

Br
Review №79

Terrible haircut will not be going back

Ke
Review №80

Always a great experience!

Ch
Review №81

Very nice place

Er
Review №82

Great customer service

Ja
Review №83

Great job

Fr
Review №84

Good cuts

Li
Review №85

Convenient location

Fr
Review №86

Excellent

Ad
Review №87

Great experience

Me
Review №88

Great

Information
10 Photos
88 Comments
4.1 Rating
  • Address:315 Main St Suite #300, Billings, MT 59105, United States
  • Site:https://www.haircutmentrailheadbillingsmt.com/?utm_source=Rio&utm_medium=GMB
  • Phone:+1 406-248-2488
Categories
  • Barber shop
  • Hair salon
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–6pm
  • Wednesday:10am–5pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations