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Eckroth Music - Billings
922 Grand Ave, Billings, MT 59102, United States
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Ni
Review β„–1

I received a CSP-150 piano for my birthday from here and I must say that their sales agents were wonderful! I am also taking class for piano because of their knowledge and skillful disposition, making me feel very confident that I will become a pianist in no time πŸ₯°

Ch
Review β„–2

Super helpful and knowledgeable staff! Plus a great selection of sheet music for almost any instrument! My only critique would be that I wish there were more options for classical vocal music, but that’s coming from a vocalist who happened to wander into an instrument shop!

Ha
Review β„–3

My husband and I are blown away at the level of customer service Mike and Cade and the other 2 employees from the Billings store just provided us. I am a professional musician from Pennsylvania in town to play for a wedding but due to circumstances had to rent a violin to replace my own. They both were phenomenal in asking what I was looking for in my rental violin and gave me great options to choose from all while showing such kindness to me, my husband and baby and were so calm, pleasant and truly seemed very happy to help me find the right fit of a violin. They knew their instruments and even helped pull violins that they knew would fit my Celtic style. They just could not have been anymore wonderful. Thank you so much for bending over backwards to make sure I had what I needed to perform and making it a really fun visit to the music store!!

M
Review β„–4

Such a great instrument repair shop! A fine music store, too! Dan is a quality technician - the community is extremely fortunate to have he and his wife behind the counter! You can definitely trust his judgement as well as his work. He’s honest and very detail-oriented. Thank you!

Ce
Review β„–5

Been going here for years and always received good service and products

Da
Review β„–6

Got a new sax and its the best thing Ive played

Ad
Review β„–7

Mike Miller and the team at Eckroth Music provided our band outstanding customer service, and essentially saved the day when our bari sax was damaged due to an airline mishap during our visit to Montana. I highly recommend Eckroth Music for any and all musical instrument support.

so
Review β„–8

Thank you for kindly dealing with my absolute knobhead self.

Ka
Review β„–9

Great experience at Eckroth this morning and fantastic customer service. Rebecca was SO knowledgeable, and not only answered every question I had, but went above and beyond to make sure I had everything I needed. I have a few children interested in learning cello, and she patiently helped them test out the instrument. We will definitely be back!

Ea
Review β„–10

Knowledgeable, helpful and good plans to rent an instrument.

Me
Review β„–11

The people are so friendly and helpful. Great place for help!

Ap
Review β„–12

We love Eckroth, as a band geek family we often rely on their expertise. We recently visited them for Reeds, my daughter insisted she knew what she needed but sure enough we needed their help and they were right on it. Weve had to visit them for instrument cleanings and repairs and theyre affordable and honest - there were times I thought I needed something extensive and they were quick to let me know what was truly needed and saved me a small fortune. I highly recommend them!

Sa
Review β„–13

The employees are always helpful and knowable of their products!

An
Review β„–14

This should be the best of Billings. Everyone was very helpful talented and knowledgeable. I will recommend this establishment to anyone needing an instrument at the student or professional level.

AN
Review β„–15

Amaizing customer service! Appreciate the attention they put into each instrument and customer as an individual!

Bi
Review β„–16

These guys have been here for many years. They have a nice variety of instruments and accessories. They also have a repair shop that is second to none.

No
Review β„–17

Very helpful, answered questions & helped me find what my granddaughter needed. Have always been greeted here by kind knowledgeable staff & I have been very happy with products, repairs or other services there.

Ka
Review β„–18

Is very knowledgeable and gives good recommendations when asked. Has a lot of traditional band instruments at pretty reasonable prices. My childs instrument was used but in really good shape and the payment/rental prices is very reasonable.

Ja
Review β„–19

Very friendly and had the recorders I wanted.

Du
Review β„–20

Great service and fair prices. The staff is very knowledgeable and kind.

Je
Review β„–21

The staff here was very knowledgeable and helpful. As well as helpful. The Store seems to be very well stocked and had as wide variety of musical instruments and accessories. There are a couple of practice rooms available. They also finance

Dr
Review β„–22

By far the best music store in Billings. They have many accessories and a wide range of high-quality instruments for purchases and renting. However, they may not have the specific brands, such as Selmer, that one may be looking for. But, repairs are available here for a fairly reasonable price, the staff are exceptionally helpful and knowledgable of the items offered in the store. Overall, this is my top choice for purchasing instrument accessories in Billings.

Au
Review β„–23

Excellent and helpful staff, super nice and knowledgeable. Gave me a mini lesson and helped pick out an instrument suitable for me. Thanks again!

Da
Review β„–24

Steven was very helpful in walking my son through his first experience with a trumpet. I look forward to doing more business with them in the future!

Ad
Review β„–25

Really great place to get an instrument or fix one and you should ask about renting an instrument

Tr
Review β„–26

Great place to have all your music needs taken care of. Staff is knowledgeable and great you with a smile.

Ba
Review β„–27

We have purchased instruments from Eckroth and have had repair work done for school. They have always been very good to work with. I highly recommend them.

Ni
Review β„–28

They did an amazing job making sure my kiddo was all set up for band this year. Great service!

Ka
Review β„–29

Great customer service. Knowledgeable and friendly staff. Clean, spacious store.

ja
Review β„–30

Great place for questions on your kids instruments

El
Review β„–31

Good store to buy music for students.

As
Review β„–32

They were great I was just there and they let me play all sorts of instruments and were very nice people and funny so I love them.

Ma
Review β„–33

Great Service. Very diverse selection of equipment and accessories.

Do
Review β„–34

Very helpful and friendly did not leave you waiting.

Jo
Review β„–35

Could not be happier with the instrument repair services I get here! Theyve saved my skin on a couple of occasions when Ive needed my trombones fixed in a time crunch, and they do it for a reasonable price.

Ch
Review β„–36

Nice and helpful.

Jo
Review β„–37

A full-service local branch of a music store based in North Dakota, offering musical instruments, accessories, music lessons, and a very fine musical instrument repair shop.

Jo
Review β„–38

Love this business. They truly care about music and kids!

Ta
Review β„–39

Has all of your essentials for your musical needs. Includes cleaning equipment, offers repairs, and also has new instruments for sale if youre new or looking for an upgrade.

De
Review β„–40

Great selection excellent service.

Da
Review β„–41

They go above and beyond for the love of music and to inspire children.

Mo
Review β„–42

Always very helpful and friendly.

Ma
Review β„–43

Very difficult to work with. All we wanted to do was get a guitar book for my son. They didnt had it in stock. So we had to place an order. After waiting for 2 weeks, we got the call that our guitar book is in. When we went in to pick it up, we find out that its the book without cd edition. Because of this so called human error on their part, the only option that was given to us was to place another order n hope that they do it right this time n wait for another 2 weeks.Needless to say that we cant let our son fail his music class. So we ordered it from Amazon. Not only it is cheaper, but we are going to receive it next day. No point going to a brick n motor store when customer service is below par.

Ki
Review β„–44

Great place love the staff very nice and helpful

Ma
Review β„–45

Friendly and knowledgeable staff

Ka
Review β„–46

The on-line ordering was seamless and pick up was a breeze!

Te
Review β„–47

Very helpful very professional

Dr
Review β„–48

I brought in a clarinet to have them fix. I found out it was made of rubber and would cost more than I bought it for to fix. I guess I have an expensive art piece.

Ne
Review β„–49

I have always had great customer service at eckroth.

Br
Review β„–50

Most helpful with our instrument repair

ch
Review β„–51

Went through them when I was in grade school and felt right to go through them for my child also.

Te
Review β„–52

Everyone is so helpful and prices are super reasonable!!

Ra
Review β„–53

Friendly k owledgable staff

El
Review β„–54

Great service and honest repair professionals.

Jo
Review β„–55

Great customer service!

Ta
Review β„–56

Ordered in music for the school the young gentleman at the computer /register had no idea how to look it up or how to ring it up

Am
Review β„–57

Very helpful

Gi
Review β„–58

Super not helpful...man at front desk kind of grunted and pointed us back to instrument repair...Woman there not helpful either.

Wi
Review β„–59

Great service and selection

Ti
Review β„–60

Great store!

Ho
Review β„–61

Great Music store

Ni
Review β„–62

Very helpful

2s
Review β„–63

Noice

Ma
Review β„–64

Friendly and knowledgeable

La
Review β„–65

Great service

Ru
Review β„–66

Last of its kind

Da
Review β„–67

Excellent

Information
8 Photos
67 Comments
4.6 Rating
  • Address:922 Grand Ave, Billings, MT 59102, United States
  • Site:https://www.eckroth.com/
  • Phone:+1 406-252-2604
Categories
  • Musical instrument store
  • Band
  • Guitar store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Orchestra
  • Sheet music store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–4pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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