Excellent service with fair prices had two new valve stems put in today I was in and out very happy customer. Thank you DP tire.

Was told my outer tie rod ends where both bad.. only one was bad but both inner tie rod ends are bad and Was never told about them..glad I had someone else look at it to..

Happy friendly people. They tell what they found. They explain the problems. They do excellent work

Great place Great service, very polite people

Very friendly. Two very nice young women at the front store area. Very helpful. Very fast

This place is fantastic! They do so much more than just tires. I am so thankful that I found DP Tire to service my car; great mechanics and Christine is super!

Fast tire repair. But either didnt reinstall the hubcap or installed it improperly as it was missing. Also asked to make sure the repairman could drive a stick and he only was learning to drive one he said. A few stalls. 😊

Great people and awesome service

Real Problem Solvers at fair prices. AND I have tested the staff with my fleet. Plow trucks, motorhome, trailers, tractor, side by side, Cadillac, Mercedes Benz, and even the Maserati. (Which takes 12 quarts of synthetic oil and you have to change it with the auto running).

Best experience ever. Blew a tire on the freeway and they got us right in for two new tires. We didn’t wait more than 10 minutes for them to get started and they were very efficient!

I love this car repair shop. My son is a student at Ferris State and his Jeep Wrangler was having alignment issues. I live three hours away so I needed a place that I could trust and that would be fair and honest with my sons repair. They were great. Repaired run great now, so courteous and the cost was way less than I expected!!!.

They told me that they could not do my alinmeali because there was a bolt sized in a bushing but I still had to pay and they wanted to charge me to replace a bunch of parts. So I took it home to do the work myself just to find they lied about it. Nothing was sized

Awesome people and great service as always

My experience with DP tires today went very well they were very nice and prompt and polite

Peter took his time and assisted me in selecting the best Rims and tires for my unique situation. Thanks DP Tire.

Herb did a great job getting my lift, rims, and tires in ! And no time at all with the install!!

Great communication, fast service and detailed billing documentation as well.Overall satisfied with my experience and service hereHighly recommend for a fast fix

Dp works on all of our family vehicles & they do quality work with everything they do. Would recommend them to anyone. Highly recommend.

My go to tire shop when Im in Michigan! Great customer experience great pricing great people!

Great service and best price👍

Great service

Fast professional service. Great attitude and atmosphere. Spent a little more here but the excellent customer service was worth it. O will come back next time I need tires

Friendly service. They had what I needed in stock. They were able to provide service to my vehicle within an hour. The cost of goods and services on my visit was less that a quote from a competitor, who would require 24 hours to obtain the size tire I required.

Gave me wrong quote for tires for my 3/4 ton...then tried selling me different tires for more money.left with no new tires.Not going back!

Went there for winter tire swap. they scratched all of my wheel and said there is no compensation and dont know what they are going to do with it. also they are really dirty. never gonna come back there.

The service was great. We worked together for 20 minutes figuring out what tires would work best for my 66 Fury and when we agreed, I ordered them. Two days later I went to pick them up and they said they could do better on the price. I already had them in my truck and they still gave me a better deal. I will be back for sure.

We were in the area from out of town and scheduled to leave the next day. Then a major trip stopping engine issue happened. One call to Rachel and she started the ball rolling. In less than five hours Rachael and the DP Tire service team had my truck ready to roll including finding the part and having it rushed to their shop. Never, in all my travels have I experienced such a courteous, friendly and professional repair shop. Very highly recommended shop. Thank you Rachel and the entire team at DP Tire Service. They do much more than just tires!!Roll Tide!!

Fast work. Great customer relations. Prices were up there but in line with the economy today. Overall, great experience. As far as your car repairs go. Thanks DP TIRE!!!##

Just really nice people . Got us in right away for a repair while we were heading up north for vacation. Highly recommended!!

Everyone makes mistakes, when it happens here they refuse to fix it

Returning home on Christmas Day, we stopped to help a stranded motorist with a flat tire, a young mother traveling with five children (all under the age of 6). My husband removed the flat tire and soon realized the spare would not fit, the lug pattern was different. This was turning out to be a little more complicated than just changing a flat. We let her know that we would take the flat tire and go into Big Rapids with the hopes of finding something open. As we went past the big box stores (closed); we started to make some phone calls. DP Tire offered an emergency number; we called and left a message. The Owners returned our call and offered to meet us and within thirty minutes, they were opening up their store. We explained the situation and without being asked they graciously donated a tire (mounted and balanced) to this young woman. We were on our way back to her within ten minutes. We realized that we just witnessed the true meaning of Christmas. Thank you again (from Us and the Stranded Motorist). We would recommend DP Tire, they are truly good people.

DP tire saved our vacation, shortly after we began a 13 hour drive to get to our destination. They went over and above, fixing a failure of a tire and serviced our other tires just 24 hours after we had our tires checked and serviced at a chain tire store in Grand Rapids. They provided the type of service and attention to detail that is becoming more and more hard to find these days. I highly recommend DP Tire! Also, they were as fast as a pit crew! Thanks again!!

They are very friendly and professional. They also did a great job on my vehicle

Car battery was dead and needed it replaced as soon as possible. I brought my car in near their closing time. Instead of them waiting and putting it off for the next day, they replaced my battery right away for me and helped me out! Service was super fast and they helped me out with a smile, I cant recommend this place enough!

I have had all good experiences with DP Tire. The services are great, the people are great and they do an efficient job.

First off, I would put zero stars if I could. I came into the shop after reviewing each car center in Big Rapids mainly because being a college student, I can see mechanic ripping off students. I picked this shop because of the online reviews. Well, hopefully I put a dent into the average stars. I went in with an SUV that was wobbly while driving at the speeds of 35 mph up to 80 mph. I had thought I needed an alignment because I have no car background and Im basic. They resulted in telling me that in order to perform the alignment they would have to replace the bushing of the lower control arm and it would cost up to 650 dollars for the entire operation. I took my car back and waited for the money source to confirm the transaction, my mom. She declined and I further looked for some alternate options. I then took it into a Chevy dealership (in which Im leaving a 5-star rating for the ACTUAL help they provided). The Chevy dealership took my car, looked at the lower portion of the car, told me that my tires were the main issue, rotated them, and boom. No more wobble. I highly doubt the Car Professionals at Tire and Car Care noticed the ACTUAL issues with my car or they truly enjoy ripping off students. If you need an oil change, sure, go to DP tire care, but if you need anything more then that, find an ACTUAL professional.

Does your life feel out of balance? Stop by here, they will get you back in alignment and remove any shakes you may feel. Just be careful not to fall asleep on the amazing couches in the waiting room!

700.00+ in front end parts/labor and the car still pulls to one side

Tires rotated and balanced. Friendly staff but whole visit was too long... 1 1/2 hours! Had to go back because one of the weights was missing & it affected the steering. They found & fixed the problem. Happy now. ☺

Everyone was great. Work was done in a very timely manner and I am totally happy. I will surely go back for work on my cars

Consistantly good service at a fair price.

Everyone was very helpful when we got a huge piece of metal stuck in our truck tire while pulling a fifth wheel. We came to the shop at 5 pm, just before closing. They not only changed the tire but stayed late to assist us. They had us back on the road in no time. They even ordered new tires for us and had them ready for pickup the following day.

Got the tire on. In 45 minutes. After helping two customers who came in after me. But, they got the ONE tire on. Friendly, but too talkative. I had to remind them my vehicle was finished after 10 minutes of it sitting back outside the shop.

Quoted me $500 for a wheel bearing repair. Called around to two other shops in town who both quoted me around $250. Obviously noticed Im young and female and thought I wouldnt question the cost. When I called back, assertive, they lowered the cost to less than the original quote for just the part, not including labor, which is just dishonest in the first place. All staff refer to you as dear as if they care about more than assuming superiority over you. Sad.

I was traveling in my motorhome from the Western UP to Grand Rapids to visit my brother and I was having troubles with it shaking really bad. I had no appt., just a phone call asking if I could have them look at it and it was 90 degrees outside and a busy 4th of July week. They were busy, but as soon as I got there, they pulled it around back, jacked it up outside, balanced the tires, and I left within an hour. Very impressive! If anyone ever has vehicle trouble, I HIGHLY recommend DP Tire Service in Big Rapids. Very friendly, professional employees and reasonable prices! Thank you all that helped me get back on the road!! You made the rest of my vacation so much safer and I drove back home without a shake in the tire...

Best service in town! I go to them for all of my automotive repair needs and never have a single issue. I highly recommended!

Got in right away! Great price! Clean waiting area! Friendly service!

Pretty decent people one of their guys didnt come back from lunch and they still managed to be kind and helpful under stress. Ill go back.

So glad I bought my tires there. Fast and done right. No up selling just what you want for a fair price. Mike B.

These guys are awesome. They work with all the girl problems I bring to them! They stay within my budget as best as the can too. I never get pressured to make unnecessary car repairs. I recommend them 100%

Made an appointment for 11am (on my lunch) to get my snow tires put on before more snow falls. Showed up, they were unavailable to get me in on time for me to make it back to work for my hour lunch.I suggest Walmart.

Staff was incredibly friendly. Quality of work was great. Very comfortable waiting room with several comfy leather couches and free Wi-Fi. This is now my new tire shop!

We hada bald tire and my dad gave me one and they only charged me like $7 to mount and balance it and was in and out in 10 minutes. Great work. Cheap. Place to go! Actually i will be buying two tires from them today! Hopefully they work with me a little!

Great value, great service!

They deserve a ZERO STAR, COMPLETE HORRIBLE SERVICE!! I called them asking for the tire alignment price and was quoted $45. Took the car in, after waiting an hour and a half, was told that it would cost $325!! They did an inspection, which wasnt asked for and never did the alignment. Complete waste of time and loss of wages!! These are INCOMPETENT IMBECILES!! Dont waste your time!!

Heard horror stories about this place, they make profit on people not knowing. even with knwinkn this I was in a pinch and needed a patch put in a tire, It took about 5 hours, and I ended up with a cheep plug in it that leaks. Go somewhere else that knows how to do tires correctly.

Always friendly-- good work- may have switched from J I S Tire in Howard City To D P-- 30+ yrs going to J I S

Used to go to them for everything but recently they absolutely distroyed two of the four of my brand new set of wheels I took to then. Wasted my time, kept giving me a run around. Absolutely terrible service.

Had me in and out very quickly! Staff very friendly and helpful.

Great to work with when you need something automotive repair or tires.

Always great service. Got Hanook tires- love them. Good people- definitely recomend.

I dont normally write reviews, but these guys were amazing. In and out in less than an hour. These guys know their stuff. Highly recommend them to anyone.

Very friendly and knowledgeable awsome service

As always, excellent service, great price. I recommend to everyone.

Service was very slow. Tire was done but sat on floor for 15 minutes. No won came out to tell the front desk it was finished.

They got me in and out in 30 minutes. Pretty quick and nice service.

Quick and friendly service. I was pleasantly surprised by the prices too.

Have been going to DP for over 6 years and they provide great service. Honest and excellent repairs and tires.

They were fast and did what they need to get done

This is all over Poor customer service. The amount of time the manager has spent trying to justify why the cheap aftermarket lugnut is as good as the mopar factory was overwhelming......let’s upset a customer over a few bucks.........I took my brand new Jeep Wrangler to them with less than 1000 miles and got a level kit and new rims. When I picked up my Jeep they had thrown out the boxes to my new rims which was disappointing as I like to use them to store rims when I change from season to season. To my surprise they didn’t not give me my factory lugnuts back. I didn’t catch that until a couple a weeks ago when I had my mechanic change my rims back to factory. When I called DP they were apologetic and stated that they had no problem replacing the lugnuts. I requested the same factory ones since it was a new Jeep. They said that they were going to order from the local Jeep dealer and gave her my vin. A week later I heard nothing and called them. I was told she ordered them, they arrived, and then they were missing. A couple days later she called back to say they were in. I picked up today and they are aftermarket that sell for $1.99 at auto zone. When I asked the guy ifthese were factory (as they didn’t say Mopar) his response was “that’s what she told me”. The factory mopar ones (ones that they lost are $8 a piece). When I called back to discuss the fact that they were aftermarket, I was told by the gal that I was dealing with that aftermarket was all the she was allowed to buy as my replacements. So I then chatted with manager who kept pleading the case that they were the same product. If they are the same product why didn’t they simply order and replace with MOPAR (factory) product that they lost? Very simply because of cost. It would cost me over $170 to replace what they lost but they feel justified in giving me cheap auto zone ones that retail for $40. So be careful if you go there. Make sure you get what you pay for. I have never had any issues at Belle tire in Mt Pleasanf and I should have went there this time but DP was close to work. Never again for this girl. So happy to have Belle Tire coming to BR.

Good place to get new tires

Clean waiting room, quick service and reasonable price. With no appointment my flat tire was fixed in 30 minutes!

I quoted a price offline that they met and beat on a set of 4 truck tires that saved me 150.00 without making me feel like I had to get into an oak table negotiation. Good experience and when I need new tires, Ill be going back!

Great service freindly staff

Have the tires I needed the next day at a good price

Very nice. And helpful

Quick and pleasant employees. Only thing is twice we have to have valve stems replaced due to leaking.

Best place in town to buy tires and service your vehicle

Very good service. Will be back for more work.

Called and placed an order for a brand new rim for my car. Instead they ordered a used one and because I cant be with out my car I had no choice but to take it Im very unhappy with the services they provided

Seem pretty knowledgeable and friendly. definitely go to them again.

Thank you for finding the valve stem I needed for my tractor!!

Great service and very affordable.

Excellent service, right on time.

They were great. Friendly and funny.

Great customer service, fair prices.

Tires are a little expensive, but the service is worth it. Theyve always been very helpful, and fast.

These guys are pros. Theyve done work on various vehicles of mine, each time with exceptional competence, service, integrity, and attention to detail.

Friendly and knowledgeable people.

Best tire / auto service provider in Big Rapids.

Very helpful. Courteous.

Always helpful. Got 2 tires fixed.

Great group of people, always take care of the problem and alert you for future problems. Best shop in town!

Tried to charge $1400 for rear brakes. I dont know if the rotors would be made of gold but Ill never go back. Hope they go out of business

Very friendly great service

If i could get no stars and still get point they suck

Great service!! Wonderful owners

Great people, and good prices.

Very friendly and good at what they do !!!

Everyone was great