user
Pristine Cleaning Co.
443 Main St, Biddeford, ME 04005, United States
Appearance

Comments
Ja
Review №1

We hired Pristine to clean our windows, inside and out with the “gold plan”. This included window sills and screens. They arrived promptly and introduced themselves, very professional. My only complaints are that they left things very wet and the sills were not clean. I had to go around and dry each sill, some windows and the front and side door which were soaked. They even drenched a floral wreath on the front door which I had to remove and dry out for a couple days.The windows themselves are clean and I am pleased with that. Next time I will follow them around and make sure they dry everything. Due to covid I tried to keep my distance.

Ca
Review №2

The two women that deep cleaned my house did a great job. Everything was sparkling - Floors, cabinets, appliances, woodwork, bathroom and shower. I will be having pristine do regular bi-weekly cleans going forward. I’m looking forward to that! Thank you very much.

Sc
Review №3

Tyler and his team were great to work with. I was concerned about cleaning my older cedar shakes but Tyler explained the low pressure approach he uses.The result were outstanding and exceeded my expectations. Tyler made it clear that he will return if I was not completely satisfied. His focus on customer satisfaction is beyond what I have experienced with most other service providers.

Sa
Review №4

We used Pristine Cleaning for the first time for a move-in clean and they were absolutely fantastic! The team wore masks, showed up right on time and were very friendly and detail oriented. They gave our new home the refresh that it needed. I would definitely recommend Pristine Cleaning and will be excited to use their services again!

No
Review №5

Very hard workers. Through. Scheduling is easy and flexible.

Je
Review №6

We have been using Pristine Cleaning for biweekly cleaning service for over a year and are very satisfied. They are fantastic communicators, easy to work with, and responsive to feedback. We recently tried their window cleaning service and could not be happier. Wow - what a difference! Thanks Tyler, Riss and the whole Pristine team!

De
Review №7

We are very happy with Pristine Cleaning. I discovered Pristine Cleaning when our builder, Jason Moody, had them come when construction people were gone for good. I was very impressed with the cleaning they did then. A year later we felt like we could use a good deep clean so I called Pristine Cleaning. Sam has deep cleaned for us twice since then and has done an excellent job! Very happy with the cleaning.

Ja
Review №8

Pristine cleaning company did a thorough job of cleaning the windows. We could instantly see the difference. They provide excellent service and the young man who came to clean was a perfect gentleman. It was a pleasure to work with them.

Ro
Review №9

Superb cleaning. On time. Professional.

Ma
Review №10

I recommend Pristine window cleaning without reservation. Cory was our window cleaner. He did a fantastic job on all the inside and outside windows as well as the screens, sills, and window frames. He was on time, friendly, and professional. Anything that was moved was put back in place. I was able to get an appointment within a couple of weeks. We are new clients of Pristine. I felt the pricing was very fair. I liked that I was able to pay easily online.

Ro
Review №11

Very prompt....went to work right away. Amazing results. Our Windows have never been cleaner. Thank you

Do
Review №12

We had our windows and screens cleaned, inside and out. Noah was on time, professional and thorough. We were first time users and will certainly call on Pristine again.

Me
Review №13

What a wonderful experience! this was our first time using a cleaning service (we previously used a one-woman operation) and we cant wait for them to come back. clear, friendly, and prompt communication from the front office + friendly and THOROUGH cleaning services = were so glad to have found Pristine Cleaning!

El
Review №14

Pristine’s process from start to finish was flawless. The website was extremely easy to navigate, I had a quote in minutes with a follow up call to schedule someone to come walk around the house to validate my entry. The job was scheduled immediately. The crew that showed up was courteous and professional. They were thorough with their services and did such a good job that my neighbor hired them on the spot for his house. Will be using again!

La
Review №15

I cannot imagine what took me so long to book Tyler and his crew. The window/screen cleaning made a spectacular difference. THE BEST EVER. Booking Tyler will be an annual ritual, with pleasure.

Ri
Review №16

The job was incredible. They even did the glass on the storm door! I am so happy with the results!!

Ed
Review №17

Best job ever! Theyve done more cleaning and exceeded our expectations. Amazing crew and amazingly pristine job! Id use them again and again and again!

Ra
Review №18

Excellent job in cleaning exterior of house. House is close to the ocean and gets plenty of sun and had heavy oxidation Prinstine did a great job getting the siding looking like new. I recommend them highly very professional and caring.

Bi
Review №19

Tyler did a great job power washing our house. I found Pristine Cleaning Co. to be a professional business. They paid attention to the problem areas I pointed out during the review/quote process. We are completely satisfied withthe results. I will call them again when needed.

Mi
Review №20

I tried to book a residential deep cleaning, with re-occurring monthly cleaning from Pristine. After not getting a response after filling out their online page to get a quote, I called to follow up. It did not seem as if they had my inquiry, so we went through all of the information again. The next available appointment was 6 weeks away, which we booked, and in that 6 weeks they changed the time of the service on us 4 times, including the day before the service. After reaching out each time to remind them that we needed to keep our originally scheduled appointment (noon), or switch to a new day, we were assured that we were all set for noon. The day of service came and no one showed up. They say on their site to leave a 60 minute window before and after. We waited just under 2 and a half hours before calling and spoke to Tyler, who said we should have heard something by then and he wasnt sure when someone would be there. From inquiry to lack of delivery, this was an incredibly disappointing process where not one aspect went smoothly. This company came so highly recommended but we just didnt feel like a priority until after the no-show when we got several emails asking to leave a positive review.

Ge
Review №21

We hired Pristine to do a deep cleaning before we moved into our house. They did a great job getting the house ready for us! Highly recommend!

Ji
Review №22

Showed on time, masked, cleaned so deeply that they noticed construction defects, and the place looks great

ma
Review №23

They did a fabulous job cleaning our deck and porch. On time, on budget, very friendly.

Ca
Review №24

I have used MANY cleaning services in the past and am always frustrated with the quality. This time was soooo different!!! I had an initial deep clean done, then started on a regular rotation and its been perfect! Bathrooms and floors are my pet-peeves and they have been positively amazing! So very glad to have found Pristine Cleaning!!

Ca
Review №25

Our new cleaners were prompt and thorough. They worked around us as we are all home amidst COVID. We appreciate the effort and the outcome was great!!

da
Review №26

Very professional company. quality work and great communication.

li
Review №27

Pristine came and did a deep clean for us and they were wonderful. We have two dogs and two cats and they maneuvered around them very well and with patience. They had to deal with a lot of pet hair and dust, and did so without complaint. It has been a great relief to not spend our weekends cleaning. Thank you Pristine!!!

Al
Review №28

Great job as always. Highly recommend!

Co
Review №29

The staff is very friendly and easy going. They do a very thorough job - and I appreciate that they accommodate my specific requests/preferences.I highly recommend this company!

Ka
Review №30

Communication has been very clear and straight-forward. Cleaners were thorough and pleasant and did a great job. Pricing also very reasonable. Really looking forward to having this company continue with maintenance cleanings :-)

Ro
Review №31

From the minute Sadie and Sam walked through the door, we knew we were in good hands. They were both very friendly and professional and worked very well together. We were delighted with the “deep clean” and look forward to seeing these two on a regular basis...thanks very much for taking such good care of us!

Da
Review №32

Pristine did a very nice job with their deep cleaning service. They were very responsive and pleasant to work with. I will use them again soon!

Is
Review №33

Very friendly. Very detail oriented. Other cleaning services rush through and do a superficial job. My house actually felt clean

Em
Review №34

Sadie and Sam were friendly and professional, and the house looks great! Everyone has been very responsive and flexible working with the needs of our family, and I look forward to our subsequent cleanings.

Su
Review №35

Sam and Brie were pleasant, professional, and thorough. Totally satisfied with their work and recommend your services.

St
Review №36

Bri has done a wonderful and thorough job at our home every time! Thank you pristine

Ke
Review №37

Answered on the first phone call , had me scheduled right away for a date/time that worked well for our busy life, showed up on time wearing masks, and we came home to a very clean house. What’s not to like? They’re communication and follow up is on point which Is my favorite quality about the company.

Ma
Review №38

We hired Pristine Cleaning Co. to clean our windows and power wash our house, decks, shed, and fence. Tyler did an outstanding job. The house has never looked better. I’m so glad we decided to go with Pristine Cleaning Co. We’ll definitely be hiring them again next year and referring them to family and friends.

Co
Review №39

Communication, professionalism, and quality are all wonderful!I would highly recommend this company.

ra
Review №40

I am honestly very disappointed in the cleaning job. Do yourself a favor and look elsewhere. The fridge wasnt cleaned, theres dust in every closet/light fixture, and lastly the previous owners cat hair covered in the staircase & everywhere, Everything was dirty as it is. They didnt even mope. Also, this was an empty house ! I would hate to see how they would have cleaned the house with furniture in it. We were not at home with them, We trusted them. Really, I don’t think so....they know what deep cleaning means????this company charged me $750+ for cleaning what exactly??Unfortunately yes, that is your company. Sam and his team came to do our work. Check by name Sandeep On 24th November.

Sl
Review №41

From the initial contact to the actual window, screens, tracks and sill cleaning. Pristine was professional, courteous and very accommodating. Windows are crystal clear! Screens, window tracks and sills look great! Thank you Pristine Cleaning!

Li
Review №42

Pristine Cleaning did a very thorough cleaning! Wonderful job!

Fi
Review №43

Pristine did a wonderful job cleaning our house. I recommend them and will definitely use them again!!!

Jo
Review №44

Hired this group to do interior and exterior cathedral ceiling windows. I spoke with the office staff to be sure they understood the task. Cleaner came and did the exterior only citing lack of equipment to do the interior. Have been unable to get them back to finish the job.

Co
Review №45

We moved from New York to Maine 2 years ago and have been seeking house cleaning services. We have repeatedly been disappointed. Pristine did a great job, came on time and are very easy to work with. Very responsive. Highly recommend.

De
Review №46

The name says it all! Abby and Samantha came over to do a deep clean and they did a tremendous job! They were thorough and efficient. I would highly recommend Pristine Cleaning Co!

De
Review №47

We are very pleased with Pristine Cleaning! We have been using them for quite some time and they do a great job. Tyler, Riss and their crew are all so pleasant. Great company!!

Le
Review №48

Pristine is very reliable and does a good job. They do a good job opening our beach house and then cleaning a few times over the course of the summer. They always show up as promised.

Ja
Review №49

Pristine cleaning did a fantastic job on my home. Thanks again.

An
Review №50

Very friendly and personable staff. They did an excellent job! Paid attention to detail and left a very nice note. Highly recommend amd would use Pristine again.

Ka
Review №51

Pristine Cleaning deep cleaned a large 12 bedroom residential home for us. They did an excellent job and were very professional. I wpuld highly recommend. Great price too for the service!!

An
Review №52

Used Pristine for my exterior and interior windows and screens. They did a great job, clean, professional, easy to work with. Will use again!

M.
Review №53

They came in and did a deep clean of my sons apartment and did an amazing job. Looking forward to the weekly upkeep.

La
Review №54

I just love this company! Tyler and Matt did an exceptional job pressure washing our house today. I would recommend PCC to anyone and everyone! :)

Ed
Review №55

Very courteous, professional and did an awesome job! Would highly recommend any time.

Li
Review №56

Excellent job! Very thorough, conscientious, and professional!

na
Review №57

I contacted Pristine for a deep clean and from the beginning they were professional, responsive and accommodating. Though they were short staffed due to the Covid pandemic, they reworked their schedule to come back on three separate days to finish cleaning the house. Everyone was friendly and professional and they did a fantastic and thorough job. Will definitely have them back!

Ki
Review №58

Pristine cleaning is fantastic!!!! Tyler is super responsive and so easy to work with. The cleaning crews at Pristine Cleaning are responsible, reliable, careful, expedient, and detail oriented....they really are everything I could hope for in a cleaning company. I am SO very happy we have found them and extremely grateful for all they do. Thank you Tyler and Pristine Cleaning for a job so very well done.

Ca
Review №59

Great attention to detail! The Pristine Clean team is always meticulous and thorough when cleaning our home. They are also very cheerful. The last time they cleaned our home, the toilet paper was folded into all kinds of interesting shapes, which was a funny surprise. Great work.

Me
Review №60

I am so thankful to have found Pristine Cleaning Co. Our first cleaning, a deep clean, was with Jenny and Celine. These ladies did an amazing job. So friendly and hard working. I really appreciate their attention to detail and care when moving things around. The house looks absolutely amazing! Looking forward to being a regular PCC customer.

Jo
Review №61

Good job cleaning but unfortunately I had to cancel my service after my first clean due to the erratic schedule and inconsistent communication. They unfortunately can’t commit to a regular cleaning schedule which is hard to do when you have a family and people working at home!

Ru
Review №62

Samantha, Abby, Mike and Tyler did a great job cleaning the inside of our new home and the windows prior to our move in date. We would definitely recommend Pristine Cleaning Co. to anyone and will use them again in the future.

Bi
Review №63

I highly recommend Pristine Cleaners. The young women cleaning were very professional looking in their company shirts. They did a very thorough cleaning including the extras like cleaning under area rugs and the outdoor mats. The the floors looked fantastic. The best part for us was that that they used natural cleaning products which are better for the environment and for peoples health. Tyler does a great job communicating and encourages feedback if something isnt to your liking.

Cy
Review №64

This was my first time with this company. The crew (2 young women) did such a great job. I couldn’t be more pleased with their work. I will definitely continue their service. Cynthia

Ca
Review №65

Pristine Cleaning did a fantastic job on our house! Even though we had already moved in, we had never done a one-time deep cleaning that we probably should’ve. We had very specific wishes, and Hannah and Ashley worked hard to fulfill those little “extras” in order to make the house feel clean as we were hoping for. Would definitely recommend to family and friends!

Kr
Review №66

Tyler and his team were very professional. They arrived timely, worked efficiently, and our windows look great!

Sa
Review №67

We were in a jam and needed a thorough cleaning of our home before placing it on the market. Pristine came in and did a wonderful job. They were friendly and concerned that the job be done right. My husband and I were so pleased we called them back to do our windows on the inside and out and clean our screens. Again, they did a great job! The owner was very responsive to us- we would highly recommend this company

Mi
Review №68

Hanna, Jenny, and Joanna came over to do the initial clean on my fairly large home. I have 2 dogs and 2 cats so fur is everywhere. Additionally, a fridge magnet stuck itself to the bottom of an oven tray the night before and created a smelly plastic disaster in the oven when we tried (briefly) to roast some food.The team took it all in stride and kept a super positive attitude all afternoon. They sorted out the oven, and had our place spotless by the time they left. It took a little longer than they expected but they didn’t cut any corners and got done.I paid for the initial cleaning and I feel I got more than I paid for from this group. They were all very professional and cheerful throughout the day. I’m glad I found you guys.Fantastic job!

St
Review №69

Matt and Tyler did an outstanding job. The windows look great. Couldn’t be happier. Steve Rosenblatt

To
Review №70

The cleaners from Pristine Cleaning (Hannah and Celine) were very friendly upon arrival, and did a really great job cleaning our condo up after moving out. The place looks and smells fantastic, and they got into every little crack and crevice. Would recommend highly to anyone looking for a cleaning service! Thanks Hannah and Celine!

Bi
Review №71

I just had Pristine Cleaning clean my house here and I was very, very satisfied. Ashley and Abby did a terrific job! Very thorough and very customer service friendly! I highly recommend them and will be continuing to have PCC monthly going forward! Thumbs up! 👍

Lo
Review №72

Brook and Bri were efficient, respectful and did an excellent job

Hi
Review №73

Highly recommend. Tyler, the owner, is quick to respond and easy to contact. I’ve had the fortune of Hannah cleaning my apartment twice and she did a wonderful, thorough job (which isn’t easy especially for the floors given old uneven hardwood and cat litter) and as others mentioned, I was 100% comfortable having her in my apartment while I was gone. As an added plus, she’s great with dogs and cats!5/2019 update: unfortunately I have to change my review to a negative. While Hannah is great, the customer service completely fell off to non-existent. Reminders as requested were not sent and while I will take some responsibility for not putting in my calendar, I travel a lot and it shouldn’t be a lot to ask. Tyler’s response to lack of his follow through was completely indifferent, and tone implied that I was in the wrong and must have received them. No indication that there was interest in customer satisfaction for a client that had been using once monthly cleaning for the past 6 mos. I noted date of most recent scheduled date-yesterday-and once again no reminder as of the day before. I emailed to ask what time to expect Hannah as none had been given. No response. I can’t recommend because of this and will no longer be using their services.

Jo
Review №74

Amazing! Simply amazing. High quality work at an affordable price. Give them a call, you will not regret it.

R
Review №75

Cait and Nicole were very thorough on the deep clean I just got. I’m not sure the last time my house has been this sparkly!

Pa
Review №76

Pristine Cleaning is reliable, punctual, and do a great job at meeting my needs. We live in a 12 sqft home that is only in great shape due to Tylers employees. They have listened to all of my instruction very well and I would recommend them. Ashely has been a great help. She doesn’t need instruction at this point. She is reliable and never a bother. Very willing to put in extra effort to make sure we are satisfied. You would be lucky to have her.

Da
Review №77

They were super fast! Windows look great!

Dr
Review №78

The kitchen and the bathroom were cleaned well,, but elsewhere some surfaces were left undusted, cobwebs remained, and rug in the sunroom was not vacuumed..

ca
Review №79

First time experience and they did a great job. Very thorough. The place was sparkling when they left.

Be
Review №80

Very professional and did a super thorough job of my bottom floor. also bridget was so friendly to my pets!

Na
Review №81

Y windows are spotless and we could t be happier with this company!

ke
Review №82

Very professional very well done job would like if they would add carpet cleaning.

Do
Review №83

Pristine Cleaning was very easy to get in touch with. They came out to give an estimate a day or two after inquiry, and scheduled me fairly quickly after that. The job was well done and my windows are very clean now. Staff was professional and communicated well.

He
Review №84

Great cleaning done by Ashley and Hannah. They were cheerful and polite, and I felt comfortable having them in my house when I wasn’t there. The place was spotless after they left, and the price for a deep clean was a bargain compared to other quotes I had received. There is a small window from the quoted arrival time to actual arrival time, but Tyler answered my call and question right away when I asked. Love this company.

St
Review №85

Tyler and his crew did an exceptional job cleaning my windows. I received clear and prompt communication, professional equipment, and high quality service. Tyler not only met, but exceeded my needs through the process. I highly recommend Pristine Cleaning Co!

Kr
Review №86

Our house was spotless when we got home. Jenny and Ashley were great and professional! I will use this service again and highly recommend them to others.

An
Review №87

We wouldn’t go through a spring or fall without having Pristine Cleaning “do” our windows and screens. They do a wonderful job, are very responsible, pleasant, professional...and reasonably priced. We highly recommend them.

Cr
Review №88

The cleaner I had was awesome! She was very thorough and quick to start cleaning. She asked if I was satisfied with each step and made sure I was happy with the end result. I will absolutely be setting up monthly cleanings. I would and will recommend Pristine Cleaning Company to anyone I can.

Ke
Review №89

We had our first deep cleaning. They did a great job! On time, immediate follow up call to see how we liked the cleaning. Owner is a prompt communicator which is always a plus! Thank you Hannah and Emily!!!

Mi
Review №90

Pristine Cleaning was really great to work with. They came out right away to give us an estimate and scheduled the work quickly. They did an amazing job on our screens and window tracks. We had to have them come back out for some spots on our (difficult) windows, but they did so immediately. Great experience!

Li
Review №91

Very Professional Hard working, really want the consumer to be happy.

Wa
Review №92

Nice guys and quick thorough job with our windows

Ch
Review №93

Tyler was great to work with. Very responsive and accommodating. Ashley put a ton of effort into cleaning our apartment and it certainly shows. Our landlord was very pleased with the results of the cleaning!

Ma
Review №94

I highly recommend Pristine Cleaning. Tyler and his crew are outstanding! Marty

A
Review №95

Pristine Cleaning Co. were professional, on time and reasonably priced! My windows were filthy due to the construction next door and the oceans salt! I was thrilled at how spotless they were after PCC cleaned them! Amazing how well cleaned windows can make the world look so much brighter!

Me
Review №96

Just moved into a new home to find dead bugs all around the windowsills, hair on the floor/in the cabinets and food stains in the refrigerator/oven. Called Pristine Cleaning and had luck with an opening in just two days time. I have never been so relieved after a phone call before. Two days later Lindsey, Celine and Hannah cleaned the entire house perfectly. They were all very kind, professional, courteous and amazing at their jobs. Lindsey scrubbed the refrigerator of all the food stains and scrubbed all the grease stains and burnt food out of the oven. I’ve never lived in such a clean house before and I can’t thank these three ladies enough for their hard work. I highly recommend this service to anyone no matter the state of chaos your house is in they can turn it into something beautiful again.

Ma
Review №97

My house was clean when I returned after the cleaning was done. I thought my floors would be washed, but I may have been mistaken.

Ro
Review №98

Hannah and Tyler recently performed a deep cleaning of a vacation rental home for us. They did an excellent job, were thorough, professional and hard working. Definitely recommend Pristine Cleaning.

Kr
Review №99

It was a pleasure working with Pristine Cleaning Co. Tyler was very responsive and easy to work with and Ashley was wonderful. She left no corner of my home untouched and worked very efficiently. I love that they use eco/pet friendly cleaning products which was important to me. Thank you Tyler and Ashley....we will definitely be using Pristine Cleaning again!

Tr
Review №100

Friendly, courteous crew, and a very thorough cleaning. Couldnt be happier, and highly recommend.

Information
51 Photos
100 Comments
4.8 Rating
  • Address:443 Main St, Biddeford, ME 04005, United States
  • Site:http://www.pristinecleaningme.com/
  • Phone:+1 207-317-3810
Categories
  • Window cleaning service
  • House cleaning service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Similar organizations