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Ziebart
640 Elm St, Biddeford, ME 04005, United States
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Da
Review №1

Highly recommend did amazing job on undercoat of wifes new jeep

An
Review №2

Ziebarg is great!! Weve been coming here for 15 or so years and they do a great job and are very nice people!!!

Br
Review №3

They did an amazing job with my tint

Br
Review №4

I dont know why Google is asking me to rate a place Ive never been. 5 stars Ziebart!

ke
Review №5

This Ziebart location stands out for their exceptional customer service and attention to detail when servicing your vehicle. My son had his car windows treated with a darkening film that came out perfect. They actually cleaned out his interior while they had his car and that kind of service just doesnt happen too often anymore. It might have been one employee going above and beyond the required service but hats off to the effort and it wont be forgotten. I highly recommend them for any and all the services they offer.

Te
Review №6

Have been going here for over a decade now for Remote Starter, Glass Tinting, Vehicle Detailing, and Rust Proofing. Top notch business.

Br
Review №7

Went in for a simple window tint job. Guy behind the desk seems to have an attitude the entire time. I proceed to receive my car with 2 DENTS BELOW THE TAIL LIGHT. They refuse to take responsibility for damaging my car and I call corporate about it. They get in contact with the owner Steve who calls me and proceeds to act like a complete ass over the phone when he hasnt even seen the damage to my car in person. Claiming that it was nothing they did. UNBELIEVABLE! STAY AWAY FROM THESE GUYS! The strangest part is they added some kind of substance to the dent/scratch to try and hide it! WHO DOES THAT???

Vi
Review №8

The woman behind the desk told me if you go off road or drive through the brush that can run on the frame the Zebart is a waste of money.I was shocked to say the least.

Ja
Review №9

Got my interior detailed. Came out great and Megan at the front desk was very nice and easy to work with. Truck came out like new again!!

To
Review №10

I don’t normally write reviews, but Ziebart is an exception. I bring my car her at least three times a year for a complete detail, and it always comes out looking brand new. Staff is great and always go through stuff with me, and answer any questions I have. Would totally recommend to anyone looking for a good detail!

C
Review №11

Called for estimates on a few different things. Got a ball park range and was told it would be give or take. Scheduled an appointment and paid almost exactly what the woman in the office gave me for a price range. Thanks ziebart - my car looks perfect!

Li
Review №12

They always do such a great job.Product should be give more time to dry however, was all over the left quarter panel of my truck when I got it home, even washed it and it still is there!

Ma
Review №13

I purchased a brush guard for my sons Pathfinder and I realized a lift was needed to install it properly. I am familiar with Ziebart and gave them a call. Allyson got me in right away and sent me a picture three hours later with the product installed and it looked amazing. I asked her since they had it in the shop could they install a pair of KC lights on the brush guard to really dress it up. Two hours later she sent me a picture of the lights installed and it looks amazing. Window tint is next on the list and I will certainly call Ziebart again.

Ti
Review №14

I fixed the rating. Not sure exactly how that happened.I highly recommend Ziebart, they are very professional to deal with.

Mi
Review №15

They went the extra mile

Di
Review №16

Went to Ziebart to get a Rhino spray in bed liner on my truck. They did everything on time, and my bed liner came out awesome. It had good, clean lines, good thickness, it was definitely worth every penny. Plus, the staff was great to work with. Will be back for more services.

Ri
Review №17

Ive been a customer of Ziebart for probably close to twenty years now Ive had multiple cars undercoated, and brought them back yearly for the touch ups, they helped me out on the fly when my daughter spilt her cup of juice in the back seat, Ive gotten truck accessories from them, and I feel like the list goes on from there. Ive recommended them to many people, theyre friendly, personable people, but their also reliable and understanding which you dont find often anymore. Two thumbs up Ziebart and thank you guys for your services over the years

Fr
Review №18

I’ve never had luck with vehicles so choosing a place to care for my car is a big decision. Bringing my car to Ziebart was the best decision I’ve made for all of my cars needs (or wants).

El
Review №19

Just brought my truck back to Ziebart for the second time. First time I had a remote starter installed and the second time was a buffing/wet sanding of the whole driver side of my truck. VERY impressed with their quality of work and customer service! Steve and his crew are people you can trust and depend on. If you want the job done right the first time, I HIGHLY recommend Ziebart in Biddeford!

No
Review №20

I went to Biddeford Ziebart because I was suspect of a poor quality application of rust inhibitor at another location far away. Let me just say Megan & her team righted a big wrong & even documented it. It was worth the trip & Biddeford Ziebart can be trusted to do quality work. Its nice to see people still do & take pride in their work. Ill be bringing my car in for sound deadener in the spring. Prospective customers be at ease dealing with Biddeford Ziebart. Im a tough customer to please especially after being taken advantage of. Trust your vehicle to Biddeford Ziebart.

pa
Review №21

Great place, friendly ppl, great prices, good service.

Wi
Review №22

Courteous and knowledgeable staff. Spoke with Steve and got expert recommendations on how to treat an auto rust situation, and exterior detailing. Definitely recommend.

Ly
Review №23

Ive gotten my windows tinted and had my car detailed by Ziebarts and I have had a wonderful experience both times! All of the workers were informative and pleasant to me while I was there both times. Also by car was done either on time or before the estimated time! I highly recommend this company for both of those services.

Ad
Review №24

I had a great experience at Ziebart. The workers are all very professional and knowledgeable.

Co
Review №25

Did my tint and it came out awesome all the way round. Would recommend.

Br
Review №26

Brought my 04 Subaru Forester xt in for window tinting, interior and exterior detailing. I am beyond happy with how everything came out. Cant remember the exterior ever looking this good. The windows look amazing and same with the inside of the car. I would highly recommend ziebart.

E
Review №27

If you want excellent service then Ziebart is the place to go.

Ji
Review №28

Im usually not the type of person to write reviews, but if I can help someone that was in my position I would. I have a 2014 GMC 2500 with just over 30,000 miles on it. I was starting to notice a little bit of rust and figured I should get it protected considering the price of a new one, and this truck is in good shape with low miles. I went to Ziebart and they sent a guy to look at the underside of my vehicle, he told me the bed would have to come off, and the truck would need to be sandblasted, due to rust. I thought there is no way possible, the guy took some pictures and explained the problem that GMs factory coating causes. Just looking at the pictures I couldnt believe my truck looked that bad underneath. I was a little hesitant to move forward but the knowledge the guy had made me trust what he was saying. I let them do the work, and when I showed up to pick it up, it was like a brand new truck under there. They took pictures of every single step, sent them to me, went over everything they did. They were profession, knowledgeable people. If you want someone that knows what their doing to protect your vehicle its them.

Er
Review №29

My car was scratched when I picked it up from being detailed. They told me it was there but I know it wasnt.

Ha
Review №30

They do what they say. Kudos!

Me
Review №31

Ziebart did an amazing job tiniting my windows! Very prefessional! I would HIGHLY recommend.

Tr
Review №32

Bring two of my cars here come out great every time

He
Review №33

Needed batteries for my remote car starter very helpful prices good

Jo
Review №34

I got a rhino done on my truck, very impressed with how it came out. Would recommended.

As
Review №35

Had my Nissan Altima tinted there, and I absolutely love it. will recommend Ziebart to all my friends!

Qu
Review №36

Awful experience. Forgot to write original appointment in the schedule. Went all the way back got quoted a price, signed off for it only to get called and told I was quoted the wrong price. Then was told I was a rude customer and was not welcome. Awful attitude problem. Work is good but would NEVER go back.

Jo
Review №37

Had a wet sand and outside detail. The car looks better than it it did out of the showroom.

Ro
Review №38

Second to none very pleased.

Ma
Review №39

Ziebart undercoated my truck and did a great job. Im happy wirh the results and they were professional.

Da
Review №40

Good service, good price

br
Review №41

So got it done last August called them early September to do anuail inspection first thing girl tells me your out of warranty any way oh thats good thanks for the reminder. Doesnt matter because we cant get to you until december anyway. Ok thanks forget it. Also by the way when you fill the drain holes in the doors water pools in the door. Thats your truck nothing with what we did like I can take a picture right now.Bad staff, bad managment. The guy that refered me is going going to get an ear full.Would not recommend this company.Brian.

Mi
Review №42

Ziebarts customer service is second to non. Their staff goes above and beyond to make sure their customers are treated right. You dont find businesses like this very often these days. I had a particularly challenging car starter install where most companies would have turned the job done, these guys embraced the challenge. Thank you guys!!

Wa
Review №43

I dont feel compelled to write online reviews often, but feel it my duty to when I receive exceptionally good or bad service. Unfortunately, in this case, its the latter.Theres a good rule of thumb that you can really only measure someones level of Customer Service when you really need it. This is usually when something goes wrong. Today, something went wrong with my job, and while it could have been resolved quite easily it was handled completely wrong, leaving me an angry and unsatisfied (former) customer.I had my car booked in for a window tinting job first thing this morning. Simple job: remove the tinting from the 2 front windows, and replace it with Maine compliant tinting (the car is from the south and has 60% tinting on the front windows which is not Maine legal). I dropped the car of at 8:30 as agreed, and was told it was second in line to be done, and should be more than 3 hours.I ran some errands and on my way home over 3 hours later I called to see if the car was ready. I was told it was next in line to be worked on. Strange, as I was told the same thing first thing in the morning. 2 hours later I called back again and was told they were just starting to remove the old tint from the windows now, and it should be ready about 3/3:30pm. I had no choice but wait, but then I realized that I had to have the car later in the day, so I called back. This time I spoke to a technician, who told me that it the delays were due to a problem with the doors to their shop being stuck. He agreed to have the car ready for me in 15 minutes to pick up.I went to pick the car up, thinking it would have no tint on the front windows (as I had been told it was being removed). At least that way I would be able to get the car inspected and stickered, as right now is has no sticker (because the tint is too dark). Imagine my surprise when I get there and absolutely nothing has been done to the car.Knowing I have no sticker and the car is not road legal, I was expecting them to bend over backwards to get my tinting done so that I could take to the road without the fear of being pulled over (Ive already been pulled over once for not having a sticker. I got away with a warning but Im not going to be so lucky second time around).My message to Ziebart: make some effort to satisfy your customers, for instance: squeeze me in between other appointments, dont take lunch tomorrow, work a bit late to get the job done, do anything you can to make me feel like you care. Dont tell me sorry, we dont have any appointments available for another 5 days, we can see you then. Dont lie to me about why the jobs taking so long. If youve had equipment failure, own up to it, and then do everything you can to mitigate the problem.Today I did not receive good customer service, and an attitude like Ziebarts is going to end up with someone giving them a 1-star review online.

La
Review №44

My experience was similar to Courtneys in that I had a problem with the product I purchased and kept getting the run around from them instead of following through with a solution. I purchased a set of Weathertech windshield deflectors this summer. The two front ones are installed in the track but the rear are glued on. Chris was very specific in the instructions. Do not open the rear windows for 2 days to be sure the glue sets. I waited 3 before I opened the windows. That weekend the first one fell off. The car behind me ran over it. I was able to retrieve what was left of it and stopped to see Chris on Monday. His response was something like yeah, sometimes that happens with that style. We dont really even offer those anymore That would have been useful information to have before I purchased them as they did have others to choose from but he offered to replace them and told me hed call when they came in so I left happy. Several weeks later the other rear one fell off traveling on a bumpy road at night. I went back the next day but was unable to locate it. I called Chris to let him know and to check on the replacements. He hadnt heard anything but told me to make sure I held on to the one I do have because the company will want it back. Hell call me. A couple more weeks go by & I call him. Weathertech doesnt make that style anymore. I suggests I return them, get a refund & get something different. I say great. He says hold on to the broken one. He will check with the owner on how to do this & get back to me. Another week or so goes by & I call again. This time I get the same exact story I got last time I called. I said I know you told me that two weeks ago when I called. He still need to check with the owner to see what he wants to do. Fine I say Ill call you tomorrow. I got busy & forgot to call. They did not call me. The following week I had an appointment in the area. I decided to stop by and see what they had to say this time. Chris did not seem surprised to see me. This time he says that Weathertech has discontinued that style and is just not going to make good on the product. He offers to check with his distributor to see what they can do and off course says hell get back to me. That was 2 weeks ago and I have not heard back from them. It is now the end of October & I have finally decided to stop calling. Its a shame they are the only local place for some of these items. Over the years I purchased seat covers, mats, even a car starter from them and never had a problem but I wont go back.

Sa
Review №45

Great service, love it here

He
Review №46

Great service and an awesome window tint job.

Co
Review №47

WARNING! SCAM ALERT! STAY AWAY FROM THIS BUSINESS!I get a phone call from the owner Steve while my car is there being worked on. He states that because of how new my car is (2012), they need to order additional parts for my car for the keyless entry portion of the package I bought to be installed. This is going to cost me an additional $99. AWESOME! So not only am I not going to get everything I paid for in this visit, Im going to have to return a THIRD time, and have to pay an extra 100 bucks that I wasnt told about when I originally paid for this package. (They were well aware of the car I had when I booked the appt). I said fine order the parts and I pay over the phone with my debit card. I ask how long are they going to take to get here.. etc. I was told I would receive a phone call when the parts came in.Three weeks go by and I never receive a phone call. I finally call and ask to speak to Steve the owner about where these parts are. He tells me they arent here yet and to call back in a week or so. I literally call this business back about once a week for two months and get the run around from Steve-who is rude to me each time and acts like Im annoying him. On one of these follow up phone calls about four months after the original service appt, there is now a new manager who answers the phone and she acts like Im making up this entire story of me waiting for parts to be delivered etc. I had to explain the whole situation to her. I finally just ask for my money back- apparently these additional parts are never going to arrive and I should just get my money back at this point. Its been like 4 months now and Im STILL waiting for the service to be complete. She asks me where my receipt is- I tell her there is no receipt since I paid over the phone with Steve because he told me about the additional charges over the phone while my car was there being worked on the first time. I said please just put me on the phone with Steve since she has no idea who I am or the struggle Ive had with this business for the past 4 months. Steve is who Ive had the unfortunate pleasure of dealing with this entire time. She refuses to let me talk to Steve on the phone- she says the owner does not come into the business (this is obviously a lie, Ive spoken to him there more than a dozen times-hes now avoiding my calls apparently?). I tell her I can print out my bank statement that shows that I paid for the parts over the phone. She hung up.Im furious at this point and send my boyfriend into the business in person to talk to the owner- if theyre not going to deliver on the service I paid for then I just want my money back. The owner refused to refund any of my money. He basically just screamed at my boyfriend to get out when he asked for any of my money back. I mean come on its been months and they still havent delivered on the service Ive paid for! Plus they charged me an extra $100 bucks for additional parts that my car never saw! SCAM! My boyfriend ended up speaking to the police based on the behavior/threatening at the business when he asked for a refund. He was basically told to contact the better business bureau. There was nothing the police could do about it.I called the business back a couple of days later to try to come to a resolution. I asked to speak to Steve. The manager said Steves not here and hung up the phone on me. I called right back and Steve answered the phone this time and screamed through the phone at me that If I ever called back he would put a restraining order against me. Excuse me? Youre the ones ripping me off!I know this has been a long rant, but I felt the need to warn other unexpecting consumers from these horrible people. Stay away from these scam artists! I never even received the original package I paid and was ripped off an additional $100.

Ti
Review №48

This place has a bad rep...Be on the look out for trouble! I had some of the same issues as others

Information
6 Photos
48 Comments
4.1 Rating
  • Address:640 Elm St, Biddeford, ME 04005, United States
  • Site:http://ziebart.com/find-my-local-ziebart/location/biddeford-me
  • Phone:+1 207-282-4220
Categories
  • Car detailing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:9am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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