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Southern Maine Towing & Auto Repair
410 Elm St, Biddeford, ME 04005, United States
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Li
Review №1

Keri was fantastic! Super polite, friendly and efficient. My car was in a tricky spot and she backed in, loaded her up, and on her way! Fabulous tow company, nothing but personable professionalism every time I’ve needed some saving! Keep up the great job, we need reliable tow guys out there and it looks like SMT has scooped them all up into one spot!

Ki
Review №2

Our rental died on us in the middle of the street. Not only did Wayne come to rescue, he went above and beyond so we could continue our trip. It warms our heart to see such kindness and top notch customer service are still around.

Je
Review №3

Joey was super quick to get to us, arriving even before the ETA! He was professional, kind, efficient, and even entertained my toddlers curious questions. He was able to ease my anxiety about traveling on a spare with 2 kiddos in the car. I’m very happy Joey was there to help us!

Am
Review №4

Im going to go with three stars. The service last night was two hours past ETA, but I know stuff happens. The gentleman was super nice. He filled up the tire, and listened for a leak, and offered that maybe some neighborhood kids let the air out. I gave him $10, as I always do.But, this morning, it was flat again. I called for the AAA service, and the guy was right on time. However, this dude was anything but polite. I was watching him, because I wanted to learn. I explained that I wasnt watching him in a rude way, I just wanted to learn how to do it, and he said, look in your owners manual. I walked back into the house and put the $10 I had for him back in my wallet.

Ja
Review №5

Called them up. Quick estimate. Came out right away. No hassle. Took care of me and my car. Would use them again!

Al
Review №6

Joey! Such a great guy ! So professional and friendly! He arrived super fast and on time. Changed my tire in just a few minutes!

Cl
Review №7

Showed up in 30 minutes during morning rush and quickly took care of my dead battery and helped me replace a cover on my engine. Joey was super friendly and professional! :) Would use again, for sure.

Ne
Review №8

Joe arrived withing 10 minutes of my call when my car battery died. My car was running a few minutes later. I was expecting to wait at least an hour, I couldnt believe it! Great service and company, would use again in a heartbeat. Thank you!

Ma
Review №9

Good place. Called and they gave me a good help.

P
Review №10

These 2 guys were awesome. Made a new key for my Honda Fit. They arrived when they said they would. Very Reasonably priced. I was able to make it to work on time. Thanks again.

Co
Review №11

Fantastic service! We are visiting from out of town and our alternator got ran down. Scott got us up and running fast. Thanks!

la
Review №12

Wow! What an awesome guy Mike is! I had my insurance agency send a tow and Mike showed up in 20 minutes. He was extremely time efficient and made sure we were warm and comfortable. Thanks Mike for saving our day!!

Mu
Review №13

Made the call at 3:43 am to my roadside assistance that I was locked out. It is now 4:24 am and they have already arrived, unlocked my car and Im back inside the hotel. Driver was prompt arrival, courteous and had my car unlocked in less than a minute. Thank you so very very much!!!

Ia
Review №14

Joey of Southern Maine Towing & Auto Repair was wonderful. Prompt service (dispatched via Toyota Roadside Asssistance), got here in under 30 minutes from the OG call. Got the spare swapped out in 5 minutes, and was super friendly, personable and understanding. Would highly recommend them and Joey specifically! Thank you for making a stressful day less stressful!

Ma
Review №15

I locked myself out of my vehicle and was told that I’d be waiting 40 minutes. I was worried I would be wasting my time sitting around, but in under 10 minutes Joey arrived and had me in my car and ready to roll! Would definitely recommend, as it was quick, professional, and help with a smile!

As
Review №16

Southern Maine Towing & Locksmithing resolved my issue quickly, to which I am very grateful! The man who arrived (Joe/Joey) was very friendly and knowledgeable and got the job done professionally and fast. I would recommend them to a friend. Thanks Joey and thanks Southern Maine Towing and Locksmithing!

Fa
Review №17

Yep Mike M pick my bike up and brought it back to my house Mike was professional didnt have to worry about my bike one bit made it complete stress-free for me very professional

Ch
Review №18

I am so thankful for these guys!! Locked my keys in my car and they were the first ones to answer and were to me within minutes! Had my car open in seconds!!! Even gave me a gift card for their 30th anniversary!!!! HAPPY ANNIVERSARY SOUTHERN MAINE TOWING!!! and thank you again so so so much for your service!

Ji
Review №19

They were quick and friendly and there rates were more than fare

Wi
Review №20

Two guys showed up within minutes and got that darn door open. Awesome!

Ph
Review №21

Quick and easy service, friendly and experienced servicemen. Would use again and would recommend to my friends and family!

Ka
Review №22

I have progressive road side assistance, they were sent to me by them for free. Overall super happy with the service, professional and ahead of their scheduled time.

Ph
Review №23

Quick, tow guy Wayne S. was great, insurance covered the cost, super easy. Hope Wayne is around if I need him in the future!

Al
Review №24

I needed to have my car towed and this company was professional, respectful, and fairly priced. Having car trouble is stressful enough, and after recent encounters with other towing companies, I would highly recommend Southern MaIne Towing!

Sa
Review №25

Joey was awesome- professional, friendly, and fast

Ro
Review №26

They came early and had my electric car going in no time flat as well as explaining, clearly, what had happened. Seriously excellent experience.

Je
Review №27

Fast, friendly, helpful, and reasonably priced. Would definitely recommend!

Ju
Review №28

I made the mistake of driving over a curb and getting an instant flat tire today and needless to say, my afternoon wasn’t going well. I called my insurance for roadside assistance and the ETA was set for 2 hours after the request was made. I got a call from Joey at Southern Maine Towing about 10-15 minutes after my initial request was made explaining that he was just around the corner and would be there shortly. When he arrived not only was he incredibly friendly and understanding, but he came earlier than expected which was a fantastic surprise. He was able to help me put on the spare in less than 2 minutes and had me on my way! Very thankful for Joey’s help and how quickly the service was done!

La
Review №29

Fast, reliable & friendly.

JD
Review №30

Very determined, very professional. Southern Maine Towing comes through and gets the job done. Extremely grateful for the way that Southern Maine Towing went to the extra effort to respond to my call and resolve a very difficult problem that I could not have done myself. Other local towing companies just laughed at the situation but Southern Maine came right out and did everything that needed to be done.

Li
Review №31

Great service and friendly staff

Ti
Review №32

Efficient, friendly and very reasonable price

Ju
Review №33

None of the employees were wearing masks, despite the fact that maine has a mask mandate.Employees were friendly enough, besides the man on the phone. He was extremely rude.

Jo
Review №34

Showed up quickly and very friendly!

Da
Review №35

They are danm expensive

Ma
Review №36

When other tow companies can’t get the job done they can, and I always seem to get the same guy and he is quick and really good at what he does.

do
Review №37

This afternoon I was driving and a tie rod end and a ball joint both let go!!!! Needless to say, it was quite tricky for the tow truck driver to haul it up onto the ramp truck. The driver who showed up was a rookie, and let me tell you, he had patience and a great sense of humor!! He figured it all out by his rookie self ---THANK YOU, EDDIE!! Great service, Southern Maine Towing is lucky to have you on their team!

Ja
Review №38

They got us home for a great price after breaking down on vacation today. Arrived very fast and had great customer service. Thanks again

Mi
Review №39

Im giving them this rating because they were nice and helpful. My son had his car towed for a parking violation. We had to pay for the tow. My son was able to take video proof to the police and they reviewed it and agreed with him. Ticket dismissed and a lesson learned all around. Still love Maine.

Ta
Review №40

The driver arrived quickly. He was friendly and efficient. It was as positive an experience as you could hope to have when you’re broke down on the side of 295.

He
Review №41

Shane was prompt and very professional. Had my car back on the road in no time!

Nu
Review №42

I wasn’t feeling safe driving my car 30 plus miles. I had this company tow my car and the experience I had was nothing less than amazing. Mike was loyal, kind and outgoing. I just want to say, Thank you!!

ke
Review №43

Never used your business But the behavior of one of your drivers in Brunswick on February 2nd 2020. I never would use you. Extremely rude to other people driving around them. Talking on the phone while driving blocking gas pumps at the gas station and then not using them in a timely manner. Really unprofessional

De
Review №44

These people are great! They are my roadside assist dealers thru Nationwide. So gratefully to them. Awesome people to have on your side!

La
Review №45

Quick and dependable

Ja
Review №46

The tow truck operator was great. He showed up quick and was able to get me back on the road in no time at all.

Ms
Review №47

This tow company is amazing they literally saved our lives !! Stuck with a 2 year old and two teenagers near the ocean in the freezing cold weather, and being from a different state I googled them at 11pm desperate for help. Well these guys were able to get to me quickly and get my vehicle back on the road and get us home safely. Dont call anyone else , there is nothing these guys cant do!!!!! Thanks again.

An
Review №48

Big shoutout to the dude who came and pulled me out of a snow bank on an icy road after dealing with the typical “I instantly regret taking this fair” Lyft drive. He got there earlier than predicted, really helped me. Great person, and I’m sorry I forgot his name :( but you know who you are dude! And you’re the man.

Sa
Review №49

They were fast and courteous...ExcellentWill recommend highly !!Thank you

Le
Review №50

I called AAA for services that took over 15 hours to get help for. Three tow companies showed up prior to 3B not one of them helped us. As a mom who was stranded with a 1 year old I was beyond frustrated when the driver from 3B showed up. He got on his radio to dispatch and helped me! He went out of his way to do what AAA did NOT! He cared and helped me and my child when he did not have to!

vi
Review №51

We got a flat out on 95 in Maine and these guys were dispatched through our insurance road side service Shane came out he was pleasant and got us to tire place quickly I would highly recommend using them we were treated awesome.

Ty
Review №52

Driver who came to get my car was extremely nice, professional, and funny. Tow didnt cost much either and the driver let me ride in the cab to the shop.

He
Review №53

Quick service and reasonable rates.

mo
Review №54

The driver was friendly and professional, but when I called to get an update about the arrival time the guy I talked with was so rude and unprofessional.

1
Review №55

Had a big problem with my car broken down; I called them up and they fixed the problem and were very professional - Id definitely recommend them!

Lu
Review №56

Geat people

Information
56 Photos
56 Comments
3.9 Rating
  • Address:410 Elm St, Biddeford, ME 04005, United States
  • Site:https://sometow.com/
  • Phone:+1 207-286-9700
Categories
  • Auto wrecker
  • Towing service
  • Car service
  • Locksmith
  • Towing equipment provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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