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Superior Energy Solutions
246 West St, Biddeford, ME 04005, United States
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Ca
Review №1

If quality fast service,knowledgeable technicians with state of the art equipment,great customer service personnel and overall professional attitude and reasonable pricing are important to you when looking for a company to meet your heating and air conditioning/HVAC needs -- Look no further. Give Superior Energy Solutions a shot. Youll be happy you did as we have been for several years! Roland and Carlene

To
Review №2

These people are fair, and sent me an expert I was impressed with (Eric) to fix my AC. He identified the problem quickly, gave me a quick fix and a more durable option and I went with the latter - because he established confidence. I would go no where else in the mid coast than here now.

Ga
Review №3

We had no hot water and had another company come out to repair and after spending a lot of money we still had no hot water ,we called Superior energy solutions and they sent Joe the next morningHe was polite , efficient and figured out the problem quickly . We have hot water again and can’t say enough good about this company , from the first call to the office (Kate was also awesome ] . We will definitely be using them for any future needs .

Ol
Review №4

Terrible experience with SES. I would change the name for SIS where i stands for incompetency! They came to check our unit as a part of all buildings check after that moment we lost our heat that was working perfectly fine. I have reported the problem and they cant figure it out for over a week now. They came on a couple of times. With no result. I am not sure that they can fix it at all and how long it is going to take. In the meantime my kids and i are freezing with 29 degrees outside. Worst experience ever!

Ha
Review №5

Excellent , professional and timely service!Friendly techs and office staff worked with us when our furnace went out at night in the dead of winter. We wont be using anyone else for our Heating an HVAC needs.

Li
Review №6

Great service!

Be
Review №7

Went to turn heat on Friday, a frigid day, no heat, and water dripping from a pipe. Waited all day Friday for a call back from my regular HVAC guy, who promised to call and no call. Yesterday, Saturday, started calling other businesses recommended by friends/family, but on a frigid weekend, they were all taking care of their regular customers. Never heard of SES, but gave a call, was told could be here in about an hour and a half and would call when on his way. Sure enough, called when 10 minutes out, came and fixed problem in an hour. Friendly and professional. So now will be a regular customer of SES. Thank you!

Ly
Review №8

We have a story to tell.... We built a new home and used the contractor our builder recommended. We wanted an energy efficient system that also allowed for air conditioning so we choose the York heat pump with a high efficiency propane furnace. The HVAC person, in retrospect, was completely incapable of installing this system properly. He also did extremely sloppy work. After several winter months of the HVAC guy working on the system, we choose to hire an outside contractor to evaluate the system. We hired SES (Superior Energy Solutions) because they were highly recommended by our neighbors who had a new heating system installed by SES. SES evaluated our system and were we glad! Everything was wrong; wiring, no insulation, plumbing, gas lines, trunk and vents (pointing into cellar walls instead of the chases) and a variety of unsecured parts. The system was also not programmed correctly. We asked SES for a quotation on making repairs and they have us a reasonable quote. SES basically came in and fixed another guys mess, problem-solved, reprogrammed, repositioned, replaced, and gave us a fully working system. This endeavor took approximately 6 visits; however, SES did not give up on us. Every person who worked with us was knowledgeable and explanatory. We have been so pleased and grateful to the entire SES crew. We recommend them wholeheartedly for their expertise, dedication and reasonable prices (SES told us that the same system that was installed by our HVAC guy was significantly less than we paid our HVAC guy if they installed it). We also are opting for their service contract so they can maintain our equipment. These guys are simply great.

Ri
Review №9

Quick, professional and dependable.

Em
Review №10

DO NOT USE Superior Energy Solution, after two visits and over $500 they did nothing for my AC unit. It is a self contained outside unit that was supposedly low on refrigerant. It took the guy who came out to fix it over two hours to realize that. He spent most of his time on his phone and my AC unit worked for one day and is back to not working. The staff seemed friendly until I called to address this problem and that is when they began with their attitude. They told me I declined services and that is why my unit is probably still not working. I NEVER declined anything, the person who came to fix my unit never talked to me about any of the stuff I supposedly declined. They have poor communication skills and want me to pay more to have them come fix something that they said they supposedly already fixed.

Information
3 Photos
10 Comments
4.3 Rating
  • Address:246 West St, Biddeford, ME 04005, United States
  • Site:http://sesforme.com/
  • Phone:+1 207-576-0576
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Refrigerator repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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