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HeyTutor - Tutors in Beverly Hills
9107 Wilshire Blvd #450, Beverly Hills, CA 90210, United States
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Ni
Review №1

Rude, unapologetic, horrible customer service. The first call they were very nice and helped with some recommendations for homeschooling. When they sent over the contract, it appeared to have a misprint. I called and talked to someone on the phone, who refused to clarify it for me or even look at the wording, repeatedly telling me that it had survived many legal challenges. That was not my concern and it was a very odd response. In addition, while I was trying to talk to this person, she repeatedly talked over me. I have never experienced anything like it--literally cutting off every sentence I spoke. I decided to walk away. The owner later got in touch with me and convinced me to return--sorry I did! Took forever to find a tutor, and because of that, my child fell behind. I tried to discuss the challenges with the owner? (Patrick) and asked what assurances I would have if the tutor I finally decided to hire walked off the job, since he was asking for full payment ($11,000) up front. He just said, that will never happen, which is clearly not something he can predict. Then he started doing the same thing--talking over me, not letting me finish a sentence and accusing me of being paranoid. He mentioned they have other programs for occasional after school tutoring and I asked if he would send me information on that (I was already thinking ahead to next year and potentially keeping this tutor, though for fewer hours). He became super defensive (you might say paranoid!) and started screaming at me that I was trying not to pay the contract. He was absolutely awful to me, and as I was trying calmly explaining why I was upset, he cut me off again and said he didnt have time and I just needed to pay him. This is a perfect summary of their customer service: they only care about their money and there are no standards for how they should treat customers. Im supposed to believe this person will provide the services for the $11K when he treats customers like this? STAY AWAY.

Je
Review №2

Avoid applying to this company. I just went through the screening / interview process. I responded to a very normal looking ad, which was actually masked as a high-profile client e.g. a major, worldwide pop star. I was supposed to teach their child. I went through the application process; phone screening from both the recruiter and assistant; and then invited to the home of the client. The whole process was very secretive and cloak and dagger with very limited information (understandable). What was frustrating was how I received the information with little to go on or prepare properly; and the recruiter didnt give me the courtesy of timely communication and/or responding in a timely manner. I had to repeat questions multiples times. So any other jobs I have had to take a backseat where I couldnt properly input my hours for the week. I lost money. The high-profile client by the way was strange and to be honest not worth it. The fact I knew more than the recruiter and the company is terrible. I was given mixed messages from the recruiter that they liked me and they were figuring out their schedule for me to start teaching. Two days later I get an impersonal text at 7:15 a.m. that they are going a different way. No call; no guidance, or anything else other than a TEXT. I then called customer service who said theyd connect me with Patrick. No call. I called back today where the young lady remembered me and said Patrick said he already talked with me and everything was now clear. Nope. He never called nor did I speak with anyone named Patrick. Terrible communication and terrible process with no professional demeanor. Avoid.

Lo
Review №3

STOP! Do Not give this company your money upfront! My Sons schedule got too busy to be able to use them. They would not get back to me and the man was very rude on the phone and told me It was my fault I signed up and paid $300....Awful service and we never even got to use a tutor from them.....Lori

Sa
Review №4

After going through 3 tutors and being unsatisfied (first one showed up hungover on a Saturday, second one did not match our times we were available, third one was a no show no call) we reached out to the company asking for our money back. We felt it wasn’t a good fit for our family and our needs anymore besides the fact i was frustrated with the previous 3 tutors. We were told that the only thing they could do was to set up an online session with another tutor due to COVID19 restrictions. I told them I did no longer want their services and to just send me the balance in my account ($1000). The woman that I spoke with told me there was no manager to speak with and no one above her that i could talk to about getting a refund. What???!!!! I asked her if she was the owner of the company and she said no but there was no one to speak with. I asked for her name and she gave me an employee number! At this point I was REALLY done. After several emails and phone calls I STILL have not gotten my money back and we are considering legal action! DO NOT use this company. They take your money upfront, and to get it back is impossible if you are unsatisfied with their service.

Jo
Review №5

HeyTutor is great! It’s just what we were looking for to help my daughter get a boost over winter break before heading into the second semester. I can set my own schedule, the tutors come to my house, and they’re great. The best part is that you get to choose who you want to work with!

Na
Review №6

I’ve had a great experience using HeyTutor and my tutor Chuck. I would gladly recommend Chuck to any friends and colleagues down the line. I would also recommend HeyTutor to any anyone who needs a tutor. Incredibly easy to use and is easily a one stop shop for tutoring services.Sincerely,Nathan

Ma
Review №7

How can you go wrong? Most of their tutors have positive ratings, so I assume they remove any unqualified tutors. Just search for your specific tutor and you can set a schedule with them. Could be a little easier if it would just show the tutors email or even phone number, but I guess other sites all work like this too. 5 stars.

Ph
Review №8

A great service for finding local tutors in a variety of school subjects in different price bands. i am very pleased with the amount of help and advice i have been given whilst finding a tutor for my son. Excellent quality tutors.

Hu
Review №9

HeyTutor was the best choice I have made to understand 5th grade math. This common core is throwing me for a loop. The tutors that I have worked with are amazing. They really know how to work with you, asking questions that allow you to figure it out and arrive at the correct answer. I absolutely love HeyTutor.

Am
Review №10

Thank you Sara! Could not be happier with how my daughter has improved. She’s so excited for each session and I can clearly see an improvement with her confidence in math and her outlook. Sara and my daughter get along so well and clicked instantly. If you are looking for tutors on heytutor, just search for tutors with good reviews and you’ll be set!

Ma
Review №11

Ive overall had a great experience with heytutor. at first I was a bit skeptical using the site to find a tutor, but after contacting a few potential tutors I saw a great response rate and decided to move forward. Im very pleased with my tutor and his professional manner. He takes each lesson very seriously and comes over prepared.

Am
Review №12

My godson recently got some tutoring from HeyTutor. When I called in, Ben was very nice, courteous, and professional. He really listened to all my needs and even found us a tutor last minute. We decided to continue throughout the semester. His grade in math improved from C to a B+, so we definitely saw an impovement.

Do
Review №13

All my friends were good in studies but only i was the odd one out. My mother found hello tutor, an online based tutoring for me, and yes, now I also score good.

Ma
Review №14

I contacted Heytutor and i was able to have fast response with my daughters new tutor who can cover Chemistry, Earth Science and Elementary Science all three subjects needed. Very easy to find the right Tutor. Extremely satisfied.

Ce
Review №15

Hey tutor gave me the tools to spread my knowledge which I enjoy doing a lot. The income is also great and makes my life so much easier

Ev
Review №16

5 stars all the way! My heytutor pro rep is amazing! Thanks Ben for helping me throughout the process! I had some pretty specific details on the tutor I was looking for, but I cannot applaud Ben more on the jpb he did. He literally exceeded my expectations. Stephanie is like a gift from god. I really just hope that she doesnt move!

An
Review №17

I called them on the phone and the operator was courteous and professional. They found me a tutor quickly and I’m very happy with the level of instruction and attention to detail.

Ol
Review №18

In order to guarantee complete satisfaction to its clients, hey tutor does not charge any money for one tutoring session if the parent or the students are not happy with the performance.

To
Review №19

I’m very busy with both college classes and a part-time job, but I needed to improve my German fast for an internship opportunity. I got excellent and efficient one-on-one tutoring that allowed me to improve my skills extremely quickly since there were no other learners studying with me.

Fl
Review №20

I couldn’t be happier to share my success story. Heytutor helped me get a score of 710! The tutor they assigned me was amazing.

Ge
Review №21

My son is a bright but disorganized kid and his English class essays always got lower marks. His Heytutor really helped him learn to structure his writing and his thoughts and this has had a very positive influence on his personality as well.

Rh
Review №22

Found a local tutor very quickly with the minimum of fuss. Able to communicate with tutor without commitment until convinced it was the right tutor for us.

Re
Review №23

Exactly what I needed and wanted. Good sourcing of quality tutors in los angeles. Great and speedy service. I am very pleased with the outcome and would certainly recommend the HeyTutor.

St
Review №24

It was very important for my daughter to perform well on her OLSAT this year, because we wanted her to gain admission to a better academic program. The tutor from Heytutor really helped her shine and we are very happy with her new placement.

Mi
Review №25

It was an extra help for my daughter who was struggling in math and science. They sharpened her skills and went an extra mile to correct her communication. They are a pleasure to deal with!

Sa
Review №26

My daughter has always been a good and hard-working student, but for some reason she was always scared of Math and her grades were suffering because of that. Heytutor offered us great tutoring that really helped her overcome her fear and understand the beauty of Math.

Vi
Review №27

Premier Tutoring allocated a highly professional tutor who helped my daughter do very well on the ISEE exam.

Ni
Review №28

I’m so happy with my experiences with Heytutor that I just had to come here and praise them!

PO
Review №29

Great .. Its really helpful having this service in LA. Thanks works for me.

Ti
Review №30

I’m aMarketing Major and I was looking for some online tutoring, but most tutors I could find were outrageously unqualified. That’s why I was flabbergasted with the actual credentials and academic pedigree of the tutors that were assigned to me on Heytutor. Priceless service!

Ri
Review №31

I didn’t know if this would work by my tutor from Heytutor taught me some great things about playing the piano and I know I’m improving thanks to her.

Ma
Review №32

I decided to take some Cisco networking exams because a certificate like that would allow me to apply to better internships in the summer. My Heytutor Queen prepared me well and I aced them.

Ma
Review №33

I’m very happy with the help I got and can’t recommend this portal enough!

Al
Review №34

We have one problem with a tutor on Heytutor annoyed me to buy a tutuors details and then be left uncontacted for nearly a month other than this you page is very helpfull.

Mi
Review №35

A satisfied customer here, thank you for the hard work and dedication!

Ga
Review №36

I was looking for a music teacher in my area Los Angeles. The site was clear to use & helpful.

St
Review №37

My daughter got held back a year and I knew I needed to take some action. We’ve been with Heytutor for a few months now and her teachers are reporting significant progress. A burden has been lifted from my shoulders.

Ry
Review №38

Got me where I wanted to be! I started my prep a bit late, but I really needed to rock the GRE. Premier Tutoring stepped in and I don’t think I would have passed without them.

Pr
Review №39

Excellent service provided by Heytutor. Aced my exams!

Sh
Review №40

I don’t know how I would have prepared for my MCAT if it wasn’t for my tutor!

je
Review №41

I’m a senior at high school and I was really struggling with a few important subjects. Luckily, Hey tutor got me what I needed not to flunk it all at the last minute.

Ta
Review №42

After a lot of searching for tutoring services, I got to HeyTutor and I have to I never expected such an amazing studying experience with the tutors at HeyTutor.

Ni
Review №43

Really great tutors and a great setup.

Mi
Review №44

My experience with Heytutor was superb.

Br
Review №45

I have a lot extracurricular activity that I do after college and the timings that I get free are at weird timings and because of this tutoring classes cannot accommodate me and thanks to HeyTutor, I Have a tutor to help me out.

Ri
Review №46

I didn’t believe that my daughter’s poor GPA could actually improve, but tried Heytutor anyway and the results were quick to follow.

Ru
Review №47

What makes Heytutor special are their tutors.

Information
1 Photos
47 Comments
4.7 Rating
  • Address:9107 Wilshire Blvd #450, Beverly Hills, CA 90210, United States
  • Site:https://heytutor.com/ca/beverly-hills/
  • Phone:+1 424-610-8886
Categories
  • Tutoring service
  • Private tutor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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