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Aitelephone.Com
9601 Wilshire Blvd #1111, Beverly Hills, CA 90210, United States
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We
Review №1

Refreshing to work with! They are trustworthy and ethical. I got a special phone number from them and they charged me exactly what was on the online sign up form. I bought what they call a vanity phone number. They never tried to up sell me or push me into something I didnt need.

Ge
Review №2

Our Global Call Forwarding requirement is basically a number we use in Montserrat so we can easily call our UK office. We just a call our local Montserrat virtual number and it automatically connects to the UK office phone. plus we make outgoing international phone calls using the same Montserrat caller ID. The service has been excellent. Im amazed that it exists at all. Truly a valuable service and great group to do business with.

Co
Review №3

If you are looking for a call forwarding phone number, you need to see the info at aitelephones call forwarding plans on their website. I contacted them for a phone number in Manila where we have companies we do business with and wanted to accommodate them with a local Philippines phone number that rings to our US office phone. They helped me set up the Manila phone number. They have a huge selection of phone numbers in many countries. Great service.

Ja
Review №4

They are very accommodating, skilled and knowledgeable, assisted me all the way through to activation. all of my questions were answered. They actually pick up the phone with a live person most of the time. best customer support ever Ive ever encountered especially compared to any of the big 3 telecom companies that basically have no customer service these days.

Br
Review №5

Please get this to the correct person as I am not sure who I should send this to. We have had the good fortune to switch to your international conference call service. Whenever we need assistance with any type of account requirement your customer service responds faster than expected. You make us feel like we are your only customers.Over the past 8 years weve used an assortment of conferencing services including video conferencing. It was good and not so good. Some of our partners did not like the video camera because it imposed on them to keep their clothes on I guess?What I like to do is setup the US access number in my iphone as a contact. That way I can easily click on the contact for access and Im instantly connected to the conferencing bridge. I dont need to remember anything. Ive suggested this to the overseas folks too because they have those long international access numbers that can be 15 digits, setting a number up as a favorite makes it easy and you can add the participant PIN code as part of the saved number, just use a pause in between.Since we never know what the local situation is for our partners, weve opted to use simple old fashioned audio conferencing with global toll-free access numbers. Very dependable and no hassles from anyone about how they are looking. It excellent for us.

Ta
Review №6

Company requirements dictate that we setup up international toll-free numbers in more than 22 countries. And aitelephone came through and helped us quickly get it all set up and adjusted for our needs.

Wh
Review №7

I like the service. The willingness to assist sets aitelephone apart. We need some hand holding to get our phone numbers working and we are very pleased. We are using UK, Czech Republic and Germany virtual phone numbers sending the calls to our call center.

Ro
Review №8

Valuable service, awesome follow up by Mike, who went beyond the call of duty to assist us with what turned out to be something simple to fix. Now that I know how to do it myself, I am adding additional service through my account portal myself. The global call forwarding numbers are now an intergral part of our international marketing strategy.

Th
Review №9

Our India office now conferences with our UK, Canada and Australia offices using aitelephone global conference call service. We use it 3 times a month. Its hard to beat.

Je
Review №10

Hey AIT, thank you so much for the excellent service and fast turn around time. we did receive the activation email with account info for our new conferencing account...perfect timing to add it to ournewsletter. We will be recommending your company to our associates. Are you going to be adding a Turkmenistan toll free number in the future? We are conducting a call in August with our members and we do have a new one in Turkmenistan.

Ar
Review №11

All is well except we are in need of a Guyana phone number which you do not offer yet. Hope you continue to add additional country numbers. Overall, we have found that the international call quality is better than that of the virtual number service we used before.

Ch
Review №12

A pleasure to have Aitelephone as our supplier for phone numbers.  When your a customer of a seasoned company that has a system up and running for over 25 years, the software, IT department, billing department and telecom switches, work together like a Swiss watch.

Ro
Review №13

I spoke with Margie who was very helpful and patient with me being a non-techie. very happy with the service and do recommend this A+ company.

Ri
Review №14

We recently purchased an India toll free number from you for our India customer base. At night we direct the messages to automatically go to voicemail and then view those that came in during the night on the next morning in text format.Great service!

Ke
Review №15

After searching for a solution for a long time I was beginning to believe it was impossible. As you know we are a Contact Center Operator in Lagos, Nigeria. We have existing customer with operation in many countries. Initially contacted aitelephone because we required a phone number in Congo which needed to send calls to our Call center in Lagos, Nigeria to service our clients customers in the country of Congo while the Call Center Agents sit in Lagos, Nigeria and with your assitance, we are now able to do this. Cant thak you enough.

Br
Review №16

Im a fan of Aitelephone since August, 2021. My customer service person Maria provided me with good ideas on how to use my account to its fullest, great work and god bless.

He
Review №17

The power went out during Hurricane Ida, our phones went out. Fortunately, the phone numbers supplied by aitelephone.com kept working and our cell phone worked so we could keep getting calls.

Cr
Review №18

They delved into our issue that was peculiar to our requirement, we are not your standard call forwarding user because we have so many locations. But aitelephone got what we are trying to accomplish with our network of global call forwarding numbers and we did it! Bravo.

Am
Review №19

I was looking for a source for overseas virtual phone numbers and Aitelephone delivered. Weve added about 10 target country phone numbers now all forwarding calls to our office in New York.Weve been seeing a gradual increase in inquiries and order flow since adding the numbers resulting in doubling in a two months and now up 70% in five months! They took the time to understand what our international business campaign is. I recommend Aitelephone to everyone except our competitors.

Pa
Review №20

Thanks for your time assisting us with our international marketing plan. Its all because of Aitelephone that we now have a workable network of multiple country phone numbers feeding our overseas call center.

Ma
Review №21

I ordered a pakistan phone number that did not forward calls to our US phone like it was supposed to. But come to find out, I entered my US phone number wrong on the free trial form. Missed one digit, its an excat science. Now fixed and works perfectly.

Er
Review №22

In June 2021, I ordered a Thailand phone number because a member of my family had some elective surgery in Bangkok. So this unusual service suddenly was neccesary for me. This Thai call forwarding number saved the day for me and allowed great communication from Thailand to the US. aitelephone is an A+ company

Ar
Review №23

There is an improvement in line quality and function with yourconference call plan. no complaints! Thanks for asking.

Jo
Review №24

We happily recommend aitelephone as our us/canada conferencing solution. it’s extremely easy to use.  if we cannot figure something out, aitelephone is there to clarify and assist us without fail.

Br
Review №25

Superb customer care department! Marie is awesome!

Ma
Review №26

Awesome service, spectacular follow up by Mike who explained things and was very patient with me on how to get our Berlin, Germany number. Aitelephone is our choice for international phone numbers.

Sa
Review №27

Grateful in United States for Aitelephone. The audio quality on our calls from Los Angeles is superb considering we have a partner in Rio and another in Buenos Aires. We needed this set up quickly and so it could be used with our partners over the weekend and today is Friday. The pass-codes and user guide arrived in about 12 minutes. Works great.

ka
Review №28

Its hard to believe that almost half of 2021 is gone, today is June 1. It is going to be a long time for business to return to normalcy here, Im in Connecticut in the US and have an online business.Fortunately about a month before the pandemic struck here in the US, with lock downs and all of the mayhem that followed, and still does, I got the idea to put more contact phone numbers on my website in other states and few countries where we had orders come from in the past.This turned out to be a godsend because customers outside of my area could pick up the phone and call us and speak to a live person without them having to pay for the call or make an international call.Aitelephone assisted me to set up a plan to add the phone numbers where are customers were located and it worked. It allowed me to stay in business by opening up our communications chanel. I’m grateful for all the help and ideas they gave me and my wife.

Bi
Review №29

On April 2, I talked with aitelephone (Marie and Bob) about setting up an operator-assisted call with our board members. very helpful and the call was professional. Thanks very much!

Br
Review №30

Awesome call forwarding service! Just as I read on your site, it worked immediately.

Ma
Review №31

Needed a Canada conference call plan and didnt want a video call, just dial-in. AIT actually answered the phone when I called to ask questions, that is rare and nice.

Sa
Review №32

Were so lucky to have found out about your virtual number service that includes a voice mailbox because we live and die by our mailbox service. I didnt think the included features mattered but I dont know how we managed without them now. We are located in UAE and get messages and calls from our Japan virtual phone number you provided. Thank you Marie for explaining step by step and making it easy for us. Unthinkable customer service!

So
Review №33

Steve in IT knows very well how to get a job done. He is an asset to aitelephone. I wish you guys continued success and best of luck in 2020.

Fr
Review №34

Superb customer service - aitelephone helped me figure out which service I needed. Margie is a professional! I have come to value the service greatly.

Ma
Review №35

Margie, thanks again for the quick turnaround on the Nigeria access number!Weve never received this level of support with other conference call provider

Me
Review №36

Unfortunately, we missed our partner call on Monday because you did not activate the account soon enough. Had to use old service. But we are now using your conf bridge and its working well with very clear lines. Our calls are with colleagues in UAE, Canada, UK from our office in Hong Kong.

Mi
Review №37

Been having a problem with the voice mailbox locking up. Got Mike on the customer service line and he dug deep into the issue finally identifying the problem as a communication mismatch due to improper data sync. This guy rocks. Need more people like this.

An
Review №38

Very knowledgeble.

Sh
Review №39

Great job.

Ma
Review №40

Absolutely excellent service and support. Mike helped us with some number changes quickly. One of my best experiences with an outsourced telecommunications company. Only 100% good.

Ca
Review №41

I am using my virtual phone number in Hong Kong.I am an ex-pat French woman now living in Hong Kong. I bought an aelephone Hong Kong phone number. The Hong Kong number is saved as a contact in my iPhone.When I click on the Hong Kong number link, it automatically calls my boyfriends phone number in US.We often talk like 4 times a day. What I love most is when I want to call him, I just dialed my local Hong Kong number and he instantly calls my boyfriend in the US. I can use my cell phone, home phone, or any phone in HONGK and connect to the US number instantly.When I want to make a call to someone else, like my mother in France, I log into my customer portal and temporarily change the destination phone number to the France phone number of my months. After the call, I change it back to the US number. So far, the service is working perfectly.

Information
6 Photos
41 Comments
4.6 Rating
  • Address:9601 Wilshire Blvd #1111, Beverly Hills, CA 90210, United States
  • Site:https://www.aitelephone.com/
  • Phone:+1 310-281-5539
Categories
  • Telecommunications service provider
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
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