This is definitely the insurance you want for your automobile! Marlene’ team definitely makes this company enjoyable and easy to understand insurance. The person that helps me the most is Laura Hernandez. She’s always helpful from setting up the best plan for you to always sending you reminders to stay on top of your payments. Their service is worth staying with them. Laura also helps out to make paying your insurance easy and takes you step by step on how you can set up autopay. One of the things I love the most beside their service is for the holidays they also send you a nice Holiday card for being with them. That’s a sweet touch! Highly recommend State Farm with Marlene and her team. Thank you a lot Laura for always helping us!

Marlene is amazing at what she does. She has been very patient with my elementary questions that I was kind of embarrassed to ask.

I wouldn’t go anywhere else! I live in the San Fernando Valley and I go all the way to Marlene’s location. Marlene and her team are the best and have helped me ever since I’ve had a driver license! Ever since COVID hit believe it or not they make it way easier to work on your policy (especially not having to drive down Beverly Hills). Everything is done over the phone . When I speak to Laura has always been the one to help. Whether is questions on my policy or having to add or remove vehicles, she makes it painless and easy. I never have to worry about anything. She’s very knowledgeable, easy going and has a lot of patience when it comes to explaining (some times complicated wording the insurance uses can be confusing). Like mentioned before I wouldn’t go anywhere else. Thank you Marlene and Laura!!

We have been Marlene’s clients for almost 20 years. She is exceptional. Her professionalism is unmatched. Whenever we need anything, she’s always there for us. We’ve tried other carriers, but the value Marlene brings to the relationship is why we continue to choose her every time.

I left State farm when I stopped working and as soon as I returned to work I went back. They have the best service. Once youve had the best the rest are not up to my personal best. So, Marlene is the best!!! I love her!!!

I’ve been a part of this State Farm for over 10 years and all I’ve ever gotten is great service! I can rely heavily on Laura, Marlenes great assistant, to help me with any issue or concerns I have. I highly recommend joining State Farm.

Marlene Brown has been our insurance agent since becoming a State Farm agent. She has met all our insurance needs with a smile backed with confidence and knowledge of insurance products. Policies will vary in cost, coverage & limitations however, during difficult times, Marlene is compassionate, concerned and an ardent client advocate; something money cant buy.

Marlene and Laura are very good agents they work with you to meet your needs Laura Fernandez has very good communication skills really recommend you guys to go with them good people.

State Farm - Marlene Brown and Laura Fernandez are simply PHENOMENAL.Marlene and Laura are not just my agents - they are my angels.I have been with them for almost 15 years and without exception, every time I have needed them, vandalized car; stolen car; road side assistance; renters insurance on the fly; and now advanced death benefit - which will simply save our lives; they have said yes, you are covered and no - there have been no penalties, fees or outrageous deductibles or rate hikes. These incredible women and this great company have literally made what has been a difficult decade for me, bearable. I feel like they are family I can lean on. The opposite of what I have experienced previously - and my friends and family still silly enough to be with other insurance companies are still experiencing! I cannot recommend State Farm and Marlene Brown enough. And side note - they are kind and fun to talk with too!!!!

Marlene has been amazing to work with, she has been great with helping me with all my needs. Her staff is great. Very good customer service skills. I would definitely recommend her to my friends and family.

Marlene is a joy to work with, she has been so helpful to me with everything Ive needed!

Ms. Marlene Brown has poor communication skill when confronted with issues with policy holders needs or their concerns.Need more training in customer service.